Table Of Contents - Canon Color imageCLASS MF746Cdw Service Manual

I. Product Overview ------------------------------------------------------------------------------------------- 1
II. Product Configuration, Box Contents, and Monthly Print Volume -------------------------- 2
A. Configuration and eCarePAKs -------------------------------------------------------------------------------- 2
B. Box Contents ------------------------------------------------------------------------------------------------------- 3
C. Monthly Print Volume -------------------------------------------------------------------------------------------- 4
III. Service Authorization-------------------------------------------------------------------------------------- 5
IV. Educational Training --------------------------------------------------------------------------------------- 5
A. Training Program Overview ------------------------------------------------------------------------------------ 5
B. Certification --------------------------------------------------------------------------------------------------------- 5
C. Who Should Attend ----------------------------------------------------------------------------------------------- 5
D. Prerequisites -------------------------------------------------------------------------------------------------------- 6
E. Course Format------------------------------------------------------------------------------------------------------ 6
F. Course Equipment ------------------------------------------------------------------------------------------------ 6
V. Software Solutions ----------------------------------------------------------------------------------------- 7
A. uniFLOW ------------------------------------------------------------------------------------------------------------- 7
B. imageWARE Enterprise Management Console and Plug-ins --------------------------------------- 7
VI. Servicing Notes ---------------------------------------------------------------------------------------------- 8
A. Power and Plug Requirements -------------------------------------------------------------------------------- 8
B. Installation Space Requirements ----------------------------------------------------------------------------- 9
C. Estimated Installation Time ----------------------------------------------------------------------------------- 10
D. Notes on the Wireless LAN ------------------------------------------------------------------------------------ 10
E. Remote Support Services ------------------------------------------------------------------------------------- 11
1. Remote User Interface Support Mode ------------------------------------------------------------------- 11
2. imageWARE Remote ---------------------------------------------------------------------------------------- 11
3. Remote Services Suite -------------------------------------------------------------------------------------- 12
F. Firmware Upgrade ------------------------------------------------------------------------------------------------ 13
1. Upgrading with the UST ------------------------------------------------------------------------------------- 13
2. Upgrading via the Internet ---------------------------------------------------------------------------------- 13
G. Service Support Tools ------------------------------------------------------------------------------------------ 14
H. Periodic Replacement Parts ---------------------------------------------------------------------------------- 14
I. Consumables ------------------------------------------------------------------------------------------------------ 14
J. Consumable Parts ------------------------------------------------------------------------------------------------ 16
K. Soft Counters ------------------------------------------------------------------------------------------------------ 16
VII. Limited Warranty and Technical Support --------------------------------------------------------- 17
A. Limited Warranty Conditions --------------------------------------------------------------------------------- 17
B. Warranty and eCarePAK Support Options --------------------------------------------------------------- 17
1. Dispatch by CITS --------------------------------------------------------------------------------------------- 17
2. Warranty Marketing Program ------------------------------------------------------------------------------ 19
3. Service for Unregistered Machines ----------------------------------------------------------------------- 20
C. Canon eCarePAK Extended Service Plan ---------------------------------------------------------------- 21
1. Purchasing an eCarePAK Extended Service Plan --------------------------------------------------- 21
2. Registering an eCarePAK Extended Service Plan --------------------------------------------------- 21
D. Dealer Support and Program Information ---------------------------------------------------------------- 22
Color imageCLASS MF746Cdw Service Guide for Dealers
Color imageCLASS MF746Cdw Service Guide for Dealers
Contents
May 2019
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