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Question
Is the other
party unable to
hear you?
Has the phone
been
damaged,
dropped, or
gotten wet?
Was a
non-Motorola
battery or
battery
charger used?
The following refer to specific problems:
Problem
My phone was
stolen. To
whom should I
report this?
I forgot my
password.
Answer
Your phone may be muted. Press
UNMUTE (
+
) if necessary to unmute
the phone.
Also, make sure that your phone's
microphone is not blocked by its
carrying case or a sticker.
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone's
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.
Solution
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
See your Start Here guide for
information about what to do if you
forget a code or password.
267
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