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Installation location NEVER INSTALL IN AN ENCLOSED METAL BOX OR ON A METAL SURFACE. Do install in a location where it can communicate with the Pelican wireless mesh network. Do install 48" to 60" from the floor in the room where it will be monitoring or maintaining the temperature.
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Install batteries as shown on the battery holder and in the image to the right. When properly installed, the front display will change to show the Pelican logo and serial number and then will refresh to show the Connecting to Pelican Network... start-up screen.
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Attach the display Before attaching the display, write down the serial number on the screen for use when configuring the thermostat. Align the display with the back plate’s alignment pins. Press into back plate until it clicks into place. there are three (3) alignment pins found on the left and right sides of the base plate.
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Start Up On start-up the remote thermostat will show the Pelican logo and serial number indicating it has power. Then it will being its connection process to the Pelican wireless network and to the Pelican cloud server. Once connected to the Pelican system, go to the Pelican Connect app to name and configure the device.
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All network connections are successful and the remote thermostat is fully active. Normal Operation If the thermostat is displaying the room temperature, then it is communicating with a Pelican wireless network and server, it has received all its configurations, and is operating normally.
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This section goes over what that error message means and some troubleshooting tips. If the below recommended troubleshooting tips do not progress the start-up process, contact Pelican Technical Support for further assistance at 888.512.0490. Unable to Find a Pelican Network...
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Unable to Reach Pelican Server... The thermostat is connected to a Pelican wireless network, but was unable to connect with the Pelican cloud server. To save battery, it has switched to a power saving mode. In the background it will automatically wake-up every few minutes and try to reach the cloud server.
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Pelican wireless network and server. No additional steps should be required. As it connects back to the network, reference pages 4 – 8 of this installation guide for further information. If it fails to connect or any other issues arise, contact Pelican Technical Support for further assistance.
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Serial Number Is the unique identifier for this remote thermostat. Correlate this number on the Pelican Connect app to configure and name this thermostat. Thermostat Name This is a custom identifier for this remote thermostat.
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