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INSTALLATION & OPERATION MANUAL
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installation guide
ZURA
Manufactured
Intelligent EV charging unit
in the UK

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Summary of Contents for ROLEC ZURA ROLEC3020B

  • Page 1 INSTALLATION & OPERATION MANUAL Watch the installation guide ZURA Manufactured Intelligent EV charging unit in the UK...
  • Page 2: Product Support

    Date Published: August 2024 Rolec Services Ltd are the publishers of this document and own the rights to use the text, images and all technical content contained within. Content supplied by third parties / partner organisations remains the property of that organisation and is used by agreement with the supplier.
  • Page 3: Table Of Contents

    Product Support Contents Product Support Safety Safety Advice within this Manual Product Overview Product Features About Load Balancing About Load Management About Demand Side Response About PME (PEN) Protection Security – Tamper Protection Product Specification Unpacking Standard Contents Options and Accessories Labelling Installation BEFORE Installation...
  • Page 4: Safety

    Rolec Services Ltd cannot accept any responsibility for improper installation or any problems arising from improper installation. NOTE: Damage to the equipment, connected systems or to property caused by improper installation are the responsibility of the installer.
  • Page 5: Product Overview

    Product Overview Product Overview Versatile, sophisticated, and packed with the most-wanted smart features, along with never-seen-before customisable aesthetics. ZURA has been designed for both homes and businesses, providing up to 22kW superfast charging. This OCPP compliant unit offers plug & charge or pay-to-charge solutions via a mobile app or RFID operation through any OCPP back-office management system.
  • Page 6: About Load Balancing

    3. Only 1 chargepoint is to be installed per phase to avoid counteracting behaviour. 4. Rolec cannot be held responsible for overloads of the supply caused by other connected electrical items or failure of the vehicle to accept a reduced rate of charge.
  • Page 7: About Load Management

    Product Overview About Load Management This chargepoint is capable of Load Management. This is similar to load balancing in that the power made available for charging can be dynamically adjusted to decrease or increase the power available in response to other demands for power at the property. The significant differences are that Load Management is: controlled by the software application used either within the chargepoint or via its online connection (or a third-party device/system).
  • Page 8: Product Specification

    Product Specification Product Specification Mounting LED Status Charging Bracket Indicators Socket (Left) Charging Power Socket Cable (Right) RFID Entry Sensor (Option) Figure 1 Zura 2 x Socket Chargepoint (Front) Figure 2 Zura 2 x Socket Chargepoint (Rear) Charging Charging Socket Socket (Left) (Right)
  • Page 9 Product Specification Charging Plug Holster LED Status Indicators (Left) Charging Cable and Plug (Left) Figure 6 Zura 2 x Tethered Chargepoint (Front) Mounting Blanking Bracket Brac cket Plates Power Cable Entry Tethered Cable Strain Relief Figure 7 Zura 2 x Figure 8 Zura 2 x Tethered Figure 9 Zura 2 x Tethered Chargepoint (Rear) Tethered Chargepoint...
  • Page 10 Product Specification Anti-Tamper Switches Status Indicator (Left Hand Side) Status Indicator (Right Hand Side) Smart Communications Module RFID Sensor Figure 11 Zura Protective Components Cable Lock (Left Hand Side) Socket Chargepoints Only EV Charge Controller Socket (Left-Hand Side) Socket Chargepoints Only Cable Lock (Right-Hand Side) Socket Chargepoints Only...
  • Page 11 Product Specification EV Charge Controller 3-PH Extension Board Adds 3-phase capability to the existing 1-phase charge 3-PH Meter Controller Socket Blanking Plate Cable Lock (Right-Hand Side) Socket Chargepoints Only Socket Incoming 3-PH Mains (Right Hand Side) Power Terminals Socket Chargepoints Only Figure 13 3-Phase Zura Rear Enclosure Components Figure 14 Zura Dimensions EVZM-01-V01R9 Installation and Operation Manual...
  • Page 12 Product Specification Figure 15 Dummy Socket/Holster Dimensions GPRS Antenna Connection Connection to RFID Board Connection to Anti-Tamper Devices SIM Card Location SD Card Location CANBUS Connector RJ45 LAN Connector USB Connector Figure 16 Smart Communications Module Zura Intelligent EV Charging Unit EVZM-01-V01R9 Installation and Operation Manual Page 11 of 58 August 2024...
  • Page 13 Product Specification Smart Link Connection Meter Connector 2x CT Connectors Status Indicator Power ‘IN’ ‘Halo’ Connector Connector to N, E, L. DC Device Connector Power ‘OUT’ and Signal Connector to Socket L, N, E. Figure 17 EV Charge Controller for 1-PH and 3-PH Charge Points 3PH CT Solar CT Connection...
  • Page 14 Product Specification Connection Charging Input Fascia Product Type Output Supply Colour Code 1x 32A Single Phase 1x Type 2 (IEC 62196) Up to 7.4kW (32A) Black ROLEC3020B 230V AC (±10 %) charging socket 50/60Hz 1x 63A 2x Type 2 (IEC 62196) Up to 7.4kW (32A) Single Phase Black...
  • Page 15 Certification Markings – CE & UKCA Warranty 3 years Rolec Services Ltd are a registered manufacturer (WEE/AG3499TY) within the WEEE Recycling Scheme, allowing its products at the end of their life, to be processed by an appropriate local service provider.
  • Page 16: Unpacking

    Packaging is 100% recyclable where appropriate facilities exist. Standard Contents EV chargepoint Rolec EV Connect Configuration Tag Monta QR Code Socket ID Labels Current Transformer (CT) device with cable (1 Ph models only) Mounting Bracket...
  • Page 17: Options And Accessories

    Unpacking Options and Accessories Product Code Item Description RFID0010 RFID card RFID0020 RFID fob EVFP0030 Zura Mounting Post (fits up to 2 chargers) EVCB0020 Root mount protection barrier – 48mm EVCB0040 Surface mount protection barrier – 48mm EVPS0010 EV parking sign – A4 landscape (Other sizes are available) EVPP0100 5m 32A Type 2 to Type 2 charging cable...
  • Page 18: Labelling

    Labelling Labelling Observe any/all labels displayed on the equipment or inside the enclosure. Figure 19 Typical Product Rating and Serial Number Label Figure 21 Socket ID Label Figure 20 Configuration Tag (Back and Front) Figure 22 RFID Sensor Location Figure 23 Typical Socket Type and power Rating Labels NOTES: 1.
  • Page 19: Installation

    Units using mobile networks require a suitable signal of 14 CSQ or better. Units using Wi-Fi connectivity require a strong, stable connection. Rolec cannot be held responsible or accountable in the event that a unit using a mobile network or Wi-Fi is installed in a location without adequate network signal.
  • Page 20: If A Mounting Post Will Be Used

    Installation 3. Make sure the electrical power available at the site is sufficient for the desired power output from the chargepoint. Chargepoint output power is managed by the chargepoint based on information about the site entered into the Configuration Application after installation.
  • Page 21: Schematics

    Installation Schematics Figure 24 Zura Intelligent EV Charging Unit (Single-Phase) – 1x up to 7.4kW Type 2 Socket EVZM-01-V01R9 Installation and Operation Manual Zura Intelligent EV Charging Unit Page 20 of 58 August 2024...
  • Page 22 Installation Figure 25 Zura Intelligent EV Charging Unit (Single-Phase) – 1x up to 7.4kW Type 2 Tethered Zura Intelligent EV Charging Unit EVZM-01-V01R9 Installation and Operation Manual Page 21 of 58 August 2024...
  • Page 23 Installation Figure 26 Zura Intelligent EV Charging Unit (Single-Phase) – 2x up to 7.4kW Type 2 Socket EVZM-01-V01R9 Installation and Operation Manual Zura Intelligent EV Charging Unit Page 22 of 58 August 2024...
  • Page 24 Installation Figure 27 Zura Intelligent EV Charging Unit (Single-Phase) – 2x up to 7.4kW Type 2 Tethered Zura Intelligent EV Charging Unit EVZM-01-V01R9 Installation and Operation Manual Page 23 of 58 August 2024...
  • Page 25 Installation Figure 28 Zura Intelligent EV Charging Unit (Three-Phase) – 1x up to 22kW Type 2 Socket EVZM-01-V01R9 Installation and Operation Manual Zura Intelligent EV Charging Unit Page 24 of 58 August 2024...
  • Page 26 Installation Figure 29 Zura Intelligent EV Charging Unit (Three-Phase) – 1x up to 22kW Type 2 Tethered Zura Intelligent EV Charging Unit EVZM-01-V01R9 Installation and Operation Manual Page 25 of 58 August 2024...
  • Page 27: Install The Chargepoint

    Install the Chargepoint Install the Chargepoint IMPORTANT: All electrical work must be performed in accordance with the current legislation applicable in the geographical region of the installation. CAUTION: Equipment Damage – Sensitive Equipment If you will be performing insulation resistance tests on the power supply cables, it is advised to be done BEFORE connecting the power cable to the chargepoint.
  • Page 28 Install the Chargepoint 2. Press the Front Fascia Clip toward the body of the enclosure to release the bottom of the fascia then carefully ease the fascia away from the mid and top positions. 3. Place the Front Fascia face up in a safe location to prevent damage to the surface finish.
  • Page 29 Install the Chargepoint 9. Turn the chargepoint over and place it on its rear face. 10. Remove and retain each of the panel fasteners from the (Security Boundary) Front Panel. CAUTION: Equipment Damage The LED indicators and RFID components are mounted on the Front Panel. Cables connected to components on the panel may be disconnected from the panel.
  • Page 30 Install the Chargepoint 13. Place the Mounting Bracket onto the wall. 14. Make sure the Mounting Bracket is level and vertical. 15. For rear entry cabling, make sure the power cable and any other required cables will pass through the large aperture in the lower area of the bracket when it is secured to the wall.
  • Page 31: Install Load Balancing

    Install the Chargepoint 23. Make sure the entry point into the enclosure can be sealed with an appropriate cable gland. 24. Terminate the supply cable in the appropriate manner and connect it to the connection point within the chargepoint. 25. If required, connect the Ethernet cable to the Smart Communications Module. 26.
  • Page 32: Overview

    Install the Chargepoint Overview Power coming into the property is monitored by a Current Transformer (CT) that clamps around the property’s incoming power cable and is then connected to the chargepoint. The CT has a cable allowing it to be connected to the chargepoint. Additional cable may be added to the CT cable but to maintain a good signal, it is recommended that cables extensions are kept as short as possible.
  • Page 33: Connect The Ct Cable To The Chargepoint

    Install the Chargepoint Connect the CT Cable to the Chargepoint Single Phase Models IMPORTANT: A suitable cable gland must be installed to the chargepoint enclosure to accept the CT cable and maintain the IP rating of the enclosure. 1. Locate the EV Charge Controller enclosure and the connector marked CT.
  • Page 34: Three Phase Models

    Install the Chargepoint Three Phase Models IMPORTANT: A suitable cable gland must be installed to the chargepoint enclosure to accept the CT cable and maintain the IP rating of the enclosure. 1. Locate 3-Phase Extension Board and the connector marked CT 3PH 2.
  • Page 35: Install Charge Plug Holsters

    Chargepoint Installation Completion Install Charge Plug Holsters Charge Plug Holsters are used with tethered cable charges to help maintain the charging cable and plug in a serviceable condition, free from damage and contamination. Use of the holster also reduces the opportunity for the cable to be a trip hazard. 1.
  • Page 36: Configuration

    IMPORTANT: Charge point management/operation applications such as that provided by Monta, or any other service provider, are NOT part of the Rolec product and any agreements, contracts or fees related to their services will be between you and your chosen provider.
  • Page 37: Required Items

    4. Rolec Charge point ID label – This is a removable label attached to a red and black ‘tag’ that is supplied with the charge point and usually hung on one of the sockets or attached to the enclosure.
  • Page 38 Rolec (01205 administration tasks can be performed between Rolec and Monta. Follow the automated call menu to be put through to the ‘Monta Onboarding Team’ or ask for the team if your call is answered by a human operator. Following the call you should receive an email link that will take you the Monta onboarding system.
  • Page 39: Ev Connect Configuration

    Product Overview The Rolec EV Connect Application is supplied by Rolec as a means of creating an initial connection between a smartphone or similar device and a Rolec manufactured EV charge point.
  • Page 40 Configuration 4. Tap the SEARCH FOR DEVICES button. The phone will scan for the charge point Bluetooth signal. NOTE: If the Show all devices option is turned on, the Bluetooth search will find ALL devices that are in range. With the option turned off, it should only find charge points. 5.
  • Page 41: Configuration For Installers

    2. The LED indicator on the charge point will flash BLUE when the chargepoint is ready. 3. Open the Rolec EV Connect application on the phone. 4. Read the privacy policy and accept the terms if you are happy to proceed.
  • Page 42: Installer Registration

    Configuration Installer Registration 1. If using the application for the first time, you will need to register as an installer. 2. Tap the REGISTER text button. 3. Complete the fields presented on the next screens to add your details. First Name Last Name Company Name Company Registration Number...
  • Page 43: Installer Projects

    Configuration Installer Projects 1. On the Installations – Recent Projects screen, tap the New button. 2. Select whether you are installing a charge point in a Home or a Commercial environment. This will influence some of the settings available during configuration.
  • Page 44 Configuration 5. Scan the removable QR Code label attached to the Configuration Tag. When the code has been read, the camera will close, and the charge point’s MAC address and Unique ID will be shown. 6. Tap the line of text showing the MAC address and ID.
  • Page 45 Make sure you are fully aware of the provider’s terms and conditions and fees that may be associated with using the application/service. Your contract for these services will be with that provider and not with Rolec. EVZM-01-V01R9 Installation and Operation Manual...
  • Page 46: Configuration For Owners

    The LED indicator on the charge point will flash BLUE when the chargepoint is ready. Open the Rolec EV Connect application on the phone. Read the privacy policy and accept the terms if you are happy to proceed.
  • Page 47 Configuration 2. Tap on the Owner icon. 3. Tap the NEXT button to continue. The camera will open, and you will be requested to scan the charge point ID QR code (originally on the Configuration Tag) NOTE: The installer should have removed the QR code from the tag and placed it on the rear cover of this manual.
  • Page 48 SSID and password of the Wi-Fi in the property (if required). CAUTION: Do NOT change the Charge Point ID unless instructed to do so by Rolec or by the chosen App Service Provider. Normally, the ID should be as shown on the configuration tag label.
  • Page 49: Monta Connections

    Make sure you are fully aware of the provider’s terms and conditions and fees that may be associated with using the application/service. Your contract for these services will be with that provider and not with Rolec. Monta Connections NOTE: These instructions were written using processes and screens shown by the Google Android smartphone system.
  • Page 50: Commercial - Use A Charge Point With Monta

    Configuration Commercial - Use a Charge Point with Monta Commercial site owners/operators who want to make their charge points visible to staff, will need to pair each charge point with a Monta Sticker that can be scanned by the drivers’ Monta App to enable a charge session. The owner/operator must first make sure all of their details are accurate and complete within the Monta portal.
  • Page 51: Domestic - Use A Charge Point With Monta

    3. Make sure the Charge points button is selected at the top of the screen. 4. Tap the Add a charge point button. 5. Follow the on-screen prompts to enter the charge point brand (Rolec) and model rge point rge poin then tap Continue.
  • Page 52 Configuration 10. Enter the charge point ID/Serial number. This number is on a removable label attached to the red and black charge point tag or may have been placed by the installer on the manual, the property fuse box, or the installation certificate.
  • Page 53: Remove A Charge Point From Monta

    Configuration Remove a Charge Point from Monta 1. Open the My charge points screen. 2. Tap the gear icon 3. Tap Delete charge point. A confirmation message will be displayed. 4. If you are sure the charge point can be deleted, tap the Delete button shown on the message.
  • Page 54: Monta Labels

    Operation Monta Labels The Monta ID Label located next to individual sockets or tethered cables can be used to enable charging by guests at your property, regardless of whether the driver is a Monta user. If enabled and configured in the owner’s Monta App, the guest simply scans the QR code on the label to connect to Monta where they can pay for and initiate a charge at their own cost.
  • Page 55: End A Charging Session

    Operation 1. Refer to the status indicator guide to determine whether the chargepoint is available for use. 2. Make sure the status indicator shows that the unit is ready to charge. 3. Connect the charging cable to the chargepoint (socket chargepoints only). 4.
  • Page 56: About Charging Cables And Sockets

    Operation About Charging Cables and Sockets The points below apply to Rolec cables and will be similar for cables made by other manufacturers. Always follow the manufacturer's advice. 1. Charging cables should be fully uncoiled when in use. 2. Charging cables should not be stretched or place strain on the chargepoint or vehicle connections.
  • Page 57: Maintenance

    NOTE: In the event of a hardware issue, always contact your installer first. If damage has been sustained to communications devices and/or other ‘Smart’ components, it is recommended that an approved Rolec installer is called to perform the repair. Damage caused to the equipment by misuse, lack of maintenance, inappropriate maintenance or modification is not covered by the manufacturer warranty.
  • Page 58: About Software Updates

    Maintenance 7. Do NOT allow charging cables to become contaminated with water (or other substances). Always store cables in accordance with the manufacturer’s instructions. NOTE: Rubber ‘dust’ caps that may be attached to cables are only suitable for short term protection, or protection whilst stored in an indoor environment. They are not designed to fully protect against water ingress.
  • Page 59: Suggested Inspection And Testing

    Maintenance Suggested Inspection and Testing A record or inspection, testing and maintenance must be kept and may be required to support warranty claims. and 3 Quarter and 4 Quarter External Visual Inspection: External Visual Inspection: Check for physical damage. Check for physical damage. All warning labels present and All warning labels present and legible.
  • Page 60 Brand names, logos and trademarks used herein remain the property of their respective owners. This listing of any firm or their logos is not intended to imply any endorsement or direct affiliation with Rolec Services Ltd. and is purely to demonstrate branding opportunities. Manufactured...

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