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Thiele TRI-ONE 10.000 VA Manual

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Online USV System
TRI-ONE 10.000 / 15.000 / 20.000 VA
Betriebsanleitung
Vorderer Weinberg 26
DE - 71522 Backnang
Tel.: +49 (0) 71 91 35 60 - 0
Fax: +49 (0) 71 91 35 60 - 19
E-Mail: info@thiele-kg.de
Internet: www.thiele-kg.de

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  • Page 1 Online USV System TRI-ONE 10.000 / 15.000 / 20.000 VA Betriebsanleitung Vorderer Weinberg 26 Tel.: +49 (0) 71 91 35 60 - 0 E-Mail: info@thiele-kg.de DE - 71522 Backnang Fax: +49 (0) 71 91 35 60 - 19 Internet: www.thiele-kg.de...

  • Page 2: Table Of Contents

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Contents 1．Safety ................................. 3 1.1 Safety notes ............................ 3 1.2 Symbols used in this guide ......................3 2．Main Features ............................3 2.1 Summarization ..........................3 2.2 Functions and Features ....................... 4 3．Installation ..............................4 3.1 Unpack checking ........................... 4 3.2 Cabinet Outlook ..........................

  • Page 3: 1．Safety

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 1．Safety Important safety instructions - Save these instructions There exists dangerous voltage and high temperature inside the UPS. During the installation, operation and maintenance, please abide the local safety instructions and relative laws, otherwise it will result in personnel injury or equipment damage.

  • Page 4: Functions And Features

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 2.2 Functions and Features ◆Digital Control This series UPS is controlled by Digital Signal Processor (DSP); enhance, it increases reliability, performance, self-protection, and self-diagnostics and so on. ◆Battery Configurable From 16 blocks to 20 blocks, the battery voltage of this series UPS can be configured at 16 blocks, 18 blocks or 20 blocks according to your convenience.

  • Page 5: Cabinet Outlook

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 3.2 Cabinet Outlook 3.2.1 10K-15K-20K Front View Side View 10kVA Rear View 15-20kVA Rear View (terminal block without cover) (terminal block without cover) Ver.02 22 January 2024...
  • Page 6 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 10kVA Rear View 15-20kVA Rear View (Dual input, terminal block without cover) (Dual input, terminal block without cover) LCD panel RS232 port Input Switch USB port Dry contact port External maintenance switch signal / Maintenance switch cover plate Maintenance switch Output Switch Terminal block for Input, output, battery...

  • Page 7: Lcd Control Panel

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 3.3 LCD control panel LCD control panel introduction (1) LED (from top to bottom: “alarm”, “bypass”, “battery”, “inverter”) (2) LCD display (3) scroll button (4) Off button (5) On button (battery cold start switch) 3.4 Installation notes Note: Consider for the convenience of operation and maintenance, the space in front and back of the cabinet should be left at least 100cm and 80cm respectively when installing the cabinet.

  • Page 8: External Protective Devices

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 3.5 External Protective Devices For safety reasons, it is necessary to install, external circuit breaker at the input A.C. supply and the battery. This chapter provides guidelines for qualified installers that must have the knowledge of local wiring practices for the equipment to be installed.
  • Page 9 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Single input version Terminal sequence from left to right: Input phase A(L1), Input phase B(L2), Input phase C(L3), Input Neutral line, Output phase Lo, Output Neutral line No, Battery positive, Battery Neutral, Battery negative. There are 3 connectors of GROUND under the terminal block.

  • Page 10: Battery Connection

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Choose appropriate power cable. (Refer to the table above) and pay attention to the diameter of the connection terminal of the cable that should be greater than or equal to that of the connection poles; Three phase in single phase out Single phase in single phase out Warning! Make sure the system output cables are safely insulated at the ends if they are not connected...
  • Page 11 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE External battery connections for long-run units. Note： The BAT+ of the UPS connect poles is connected to the anode of the positive battery, the BAT-N is connected to the cathode of the positive battery and the anode of the negative battery, the BAT- is connected to the cathode of the negative battery.

  • Page 12: Ups Parallel Installation

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Factory setting of the long-run unit is battery quantity---32pcs, battery capacity---12V40AH (charger current 6A). When connecting 34/36/38/40 batteries, please re-set desired battery quantity and its capacity after UPS starts at AC mode. Charger current could be adjusted automatically according to battery capacity selected.
  • Page 13 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE WARNING! Make sure the N, A (L1), B (L2), C (L3) lines are correct, and grounding is well connected. 3.9.2 Parallel cable installation Shielded and double insulated control cables available must be interconnected in a ring configuration between UPS units as shown below.

  • Page 14: Computer Access

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 3.10 Computer access ◆ One end of a USB cable connect to the computer, the other end connect to the USB port on the UPS. ◆ Open the software Muser4000, click “system” button. ◆ A window of “Software Parameter Setting” comes out as below, COM choose according to the UPS , baud rate choose 9600, protocol choose “HIP”, then save this setting.
  • Page 15 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE ◆ Put the UPS name into “Equipment Name”, and UPS’ ID address into “Equipment address”. ◆ Click the button “Append”, then the connection between UPS & computer is accomplished. CAUTION! When the UPS worked on inverter. If you want to use PC to set the output voltage and frequency.

  • Page 16: 4．Operation

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 4．Operation 4.1 Operation Modes The UPS is a double-conversion on-line UPS that may operate in the following alternative modes: ◆ Normal mode The rectifier/charger derives power from the AC Mains and supplies DC power to the inverter while floating and boosting charge the battery simultaneously.

  • Page 17: Turn On/Off Ups

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE ◆ECO Mode When the UPS is at AC Mode and the requirement to the load is not critical, the UPS can be set at ECO mode in order to increase the efficiency of the power supplied. At ECO mode, the UPS works at Line- interactive mode, so the UPS will transfer to bypass supply.
  • Page 18 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE CAUTION! Check to see if the load is safely connected with the output of the UPS. If the load is not ready to receive power from the UPS, make sure that it is safely isolated from the UPS output terminals.
  • Page 19 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE ◆ Switch OFF BATTERY breaker; ◆ Switch OFF MAINS breaker; ◆ Switch OFF BYPASS breaker(Dual input version); ◆ Switch OFF OUTPUT breaker; At this time the bypass source will supply to the load through the MAINTENANCE breaker. Switch to normal operation (from mechanical bypass) CAUTION! Never attempt to switch the UPS back to normal operation until you have verified that there...
  • Page 20 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE When battery normal, rectifier starts operation, 30s later, inverter starts and operates and battery LED on CAUTION! Please press the close start button after 30 seconds until closing the battery switch. 4.2.5 Shut down procedure CAUTION! This procedure should be followed to completely shut down the UPS and the LOAD.
  • Page 21 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE ◆ Click “Set” at “User Set” window; ◆ At the window of “Data Set”, click “Work Mode”,, choose “Parallel” for the value, then click “Set” as shown in below picture. If the UPS sounds a “beep”, that means the setting is correct. Ver.02 22 January 2024...
  • Page 22 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE ◆ At the window of “Data Set”, click “Ups ID”, write a value for the parallel UPS ID at the right side, such as “1”, then click “Set” as shown in below picture. If the UPS sounds a “beep”, that means the setting is correct. CAUTION! After changing the parallel system ID, the connection between Muser4000 and equipment might be interrupted.

  • Page 23: The Lcd Display

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE CAUTION! Parallel cable cannot be connected when setting the parallel parameters. ◆ After setting the UPS needed to be paralleled, power off all the UPS. Connect all the UPS according to “parallel cable installation”, and then power on the UPS . 4.3 The LCD Display Overview of the operating panel of the UPS (1) LED indicator (2) LCD display (3) Scroll button: enter to next item (4) Off button (5) On button...
  • Page 24 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 2014-01-02 16:04 Normal O nl i ne D at a I nput Main 220. 0 220. 0 220. 0V D at a 60 0H z D at a O ut put I nf o 220. 0V S et t i ng 60 0H z R ecord...
  • Page 25 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE BATTERY : press key for short time to move to the third page, the third page of data is Battery data. 2014-01-02 16:04 Normal O nl i ne D at a B at t ery I nput O ut put T i m e 0m i n...
  • Page 26 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE INFO : Press key for long time to exit Data, and press key for short time move to Info, this page displays the version of the LCD/LED, DSP and the UPS type. 2014-01-02 16:04 Normal O nl i ne I nf orm at i on Main LC D V er .
  • Page 27 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Test Now : Press OFF key to enter test now item, press to select test value and press OFF to confirm. The Battery manual test command can test battery discharge for 10s, 10min and to EOD. 2014-01-02 16:04 Normal O nl i ne...
  • Page 28 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Temp. Sensor SW : ON or OFF. OFF means turn off the sensor switch, ON means turn on the sensor switch, send query command to sensor with address 11,12 every second. 2014-01-02 16:04 Normal P aral l el S et t i ng S yst em S yst em W ork M ode...
  • Page 29 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 2014-01-02 16:04 Normal P aral l el S et t i ng B at t ery S yst em N um ber 20 P C S C apaci t y 65 A h B ypass B oost C harge E nabl e G roup B at t ery...
  • Page 30 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Record : Displays event records and fault records 2014-01-02 16:04:05 O nl i ne F aul t R ecord E vent Main T i m e 14 01 02 08 08 08 S t at e O n l i ne D at a R ecord F aul t...

  • Page 31: Display Messages/Troubleshooting

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 4.4 Display Messages/Troubleshooting This section lists the event and alarm messages that the UPS might display. The messages are listed in alphabetical order. This section is listed with each alarm message to help you troubleshoot problems. Display messages Operational Status and Mode(s) Code...
  • Page 32 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE N-Battery Charger fault Beep continuously Fault LED lit DC Bus over voltage Beep continuously Fault LED lit DC Bus below voltage Beep continuously Fault LED lit DC bus unbalance Beep continuously Fault LED lit Soft start failed Beep continuously Fault LED lit Rectifier Over Temperature...

  • Page 33: Options

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE 4.5 Options SNMP card: internal SNMP / external SNMP ◆ Loosen the 2 torque screws (on each side of the card). ◆ Carefully pull out the card. Reverse the procedure for re-installation The slot called SNMP supports the MEGAtec protocol. We advise that NetAgent II-3 port is also a tool to remotely monitor and manage any UPS system NetAgent II-3Ports supports the Modem Dial-in (PPP) function to enable the remote control via the internet when the network is unavailable.

  • Page 34: Appendix 1 Specifications

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Appendix 1 Specifications Model TRI-ONE10000 TRI-ONE15000 TRI-ONE20000 10KVA/9KW 15KVA/13.5KW 20KVA/18KW Capacity (VA/Watts) 10KVA/10KW 15KVA/15KW 20KVA/20KW Phase 380/400/415Vac,(3Ph+N+PE) Rated Voltage 380/400/415Vac Voltage Range 208~478Vac Frequency Range 40-70Hz ≥0.99 Power Factor ≤3% (100% non linear load) Current THDi Max.
  • Page 35 TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Load≤110%: last 60min change to bypass, ≤125%: last 10min, change to bypass, ≤150%: last 1min change to AC Mode bypass, >150% change to bypass immediately Load≤110%: last 10min, ≤125%: last 1min, ≤150%: last Overload Bat. Mode 5S, >150% shut down UPS immediately Bypass Breaker 64A...

  • Page 36: Appendix 2 Problems And Solution

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Appendix 2 Problems and Solution In case the UPS cannot work normally, it might be wrong in installation, wiring or operation. Please check these aspects first. If all these aspects are checked without any problem, please consult with local agent right away and provide below information.

  • Page 37: Appendix 3 Usb Communication Port Definition

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Appendix 3 USB communication port definition Definition of port： Connection between PC USB port and UPS USB port. UPS USB PC USB port Description port Pin 1 Pin 1 PC : +5V PC : DPLUS Pin 2 Pin 2 signal PC :DMINUS...

  • Page 38: Appendix 4 Rs232 Communication Port Definition

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Appendix 4 RS232 communication port definition Definition of Male port： Connection between PC RS232 port and UPS RS232 port PC RS232 port RS232 port Pin 2 Pin 2 UPS send, PC receive Pin 3 Pin 3 PC send, UPS receive Pin 5...

  • Page 39: Appendix 5 Rs485 Communication Port Definition

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Appendix 5 RS485 communication port definition Definition of port： Connection between the Device’s RS485 port and UPS RS485 port. device(RJ45) UPS(RJ45) Description 485+ “A” Pin 1/5 Pin 1/5 485 - “B” Pin 2/4 Pin 2/4 Pin7 Pin7 +12Vdc Pin8...

  • Page 40: Appendix 6 Bat_T Communication Port Definition

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Appendix 6 BAT_T communication port definition Definition of port： Connection between the Temperature senator RJ45 port and UPS RJ45 port. device(RJ45) UPS(RJ45) Description 485+ “A” Pin 1/5 Pin 1/5 485 - “B” Pin 2/4 Pin 2/4 Pin7 Pin7 +12Vdc...

  • Page 41: Appendix 8 Repo Instruction

    TRI-ONE 10K●15K●20K THREE-PHASE SINGLE-PHASE Appendix 8 REPO instruction Definition of port： Connection diagram： Connection between the button and UPS REPO port. Button UPS REPO Description Pin 1 Pin 1 Pin 2 Pin 2 ◆A remote emergency stop switch (Dry contact signal and “normally open” - not provided) can be installed in a remote location and connection through simple wires to the REPO connector.

  • Page 42: Warranty

    WARRANTY Dear Customer, Thank you for purchasing a NAICON product. We hope that you be satisfied. If the product fails in warranty period, please contact your dealer or call +39 02 950031 or go to www.naicon.com/elsist. Before contacting your dealer or authorized service network, we recommend that you read the operating and maintenance manual carefully.
  • Page 43 Vorderer Weinberg 26 Tel.: +49 (0) 71 91 35 60 - 0 E-Mail: info@thiele-kg.de DE - 71522 Backnang Fax: +49 (0) 71 91 35 60 - 19 Internet: www.thiele-kg.de...

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