Motorola APX 5500 User Manual
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Motorola APX 5500 User Manual

Motorola APX 5500 User Manual

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APX
TWO-WAY RADIOS
™
APX 2500, APX 5500, APX 6500, APX 7500, and APX 8500
APX Mobile O7 Control Head
User Guide
*68012006034*
AUGUST 2024
68012006034-FD
©
2024 Motorola Solutions, Inc. All Rights Reserved.

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  • Page 1 TWO-WAY RADIOS ™ APX 2500, APX 5500, APX 6500, APX 7500, and APX 8500 APX Mobile O7 Control Head User Guide *68012006034* AUGUST 2024 68012006034-FD © 2024 Motorola Solutions, Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    68012006034-FD Contents Contents List of Figures........................9 List of Tables........................10 Legal and Support......................11 Intellectual Property and Regulatory Notices..................11 Regulatory Compliance Information.......................12 Legal and Compliance Statements......................12 Disclaimer........................... 12 Supplier's Declaration of Conformity................... 12 Important Safety Information.......................13 Notice to Users (FCC).........................13 FCC Licensing Information......................14 Applying for Canadian License....................
  • Page 3 68012006034-FD Contents 3.2.1 Using ViQi Virtual Partner....................30 Chapter 4: Getting Started....................31 4.1 Turning the Radio On or Off......................31 Turning the Radio On........................31 Turning the Radio Off........................31 4.2 Validating Compatibility During Power Up..................31 4.3 Adjusting the Volume........................32 Chapter 5: Home Screen Overview...................33 5.1 Status Indicators..........................
  • Page 4 68012006034-FD Contents 6.14 Low Voltage Threshold Warning....................47 Chapter 7: Trunking System Controls ................48 7.1 Operating in Failsoft System......................48 7.2 Imbalanced Coverage........................48 7.3 Out-of-Range Radio.........................48 7.4 SmartZone............................48 7.5 Site Trunking Feature........................49 7.6 Site Search............................49 7.7 Locking or Unlocking Sites.......................49 7.8 Viewing the Current Site........................49 7.9 Changing the Current Site.......................
  • Page 5 68012006034-FD Contents 11.2 Encryption............................65 11.2.1 Multikey Feature.......................65 11.2.2 MDC OTAR (Conventional Only)..................66 11.2.3 Infinite UKEK Retention....................66 11.2.4 Hear Clear........................66 11.2.5 Loading Encryption Keys....................67 11.2.6 Selecting Encryption Keys....................67 11.2.7 Selecting Keysets......................67 11.2.8 Erasing Encryption Keys....................68 11.2.9 Requesting Over-the-Air Rekey..................68 Chapter 12: Scan........................
  • Page 6 68012006034-FD Contents 14.3.3.2 Pairing the Authentication PIN with the Generated Numeric PIN.......77 14.3.4 Turning Bluetooth Audio On or Off................... 78 14.3.5 Adjusting the Volume of the Radio from the Bluetooth Audio Device......78 14.3.6 Viewing and Clearing the Bluetooth Enabled Device Information........79 14.3.7 Clearing All Bluetooth Devices Information..............79 14.3.8 Editing the Bluetooth Friendly Name................80 14.4 ASTRO 25 (P25) Programming Over Project 25 (POP25)............
  • Page 7 68012006034-FD Contents 24.2 Receiving Call Alert Page......................99 Chapter 25: Automatic Registration Service..............100 25.1 Selecting ARS Mode........................100 Chapter 26: User Login Feature..................101 26.1 Logging In as a User........................101 26.2 Logging Out..........................102 Chapter 27: Text Messaging Service................103 27.1 Viewing Text Messages........................103 27.2 Composing New Text Messages....................104 27.3 Sending Text Messages.......................104 27.4 Priority Status and Request Reply for New Text Messages............105 27.4.1 Appending Priority Status and Request Reply to Text Messages........
  • Page 8 68012006034-FD Contents 35.2.1 Activating or Deactivating Intercom in All Active Mode..........120 35.3 One Active Mode......................... 120 Chapter 36: Front Panel Programming................122 36.1 Initiating the FPP Feature......................122 36.2 Changing Password (Optional)....................122 36.3 Viewing the List of Channel Parameters..................123 36.4 Editing Channel Parameters......................123 Chapter 37: Radio Lock....................

  • Page 9: List Of Figures

    68012006034-FD List of Figures List of Figures Figure 1: O7 Control Head and Microphone.....................24 Figure 2: Home Screen Display........................33...

  • Page 10: List Of Tables

    68012006034-FD List of Tables List of Tables Table 1: VHF Marine Channel List........................16 Table 2: O7 Control Head and Microphone Callouts..................24 Table 3: Programmable Radio Functions......................25 Table 4: ViQi Virtual Partner Queries........................ 29 Table 5: Home Screen Overview Description....................33 Table 6: Call Type Icons............................36 Table 7: TMS Status Icons..........................37 Table 8: Text Entry Modes..........................

  • Page 11: Legal And Support

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 12: Regulatory Compliance Information

    Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

  • Page 13: Important Safety Information

    For a list of Motorola Solutions-approved antennas and other accessories, visit: https://www.motorolasolutions.com Any modification to this device, not expressly authorized by Motorola Solutions, may void your authority to operate this device. Under Innovation, Science, and Economic Development Canada (ISED) regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by ISED.

  • Page 14: Fcc Licensing Information

    Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Innovation, Science, and Economic Development Canada (ISED).

  • Page 15: Maritime Radio Use In The Vhf Frequency Range

    68012006034-FD Legal and Support The license is renewed on April 1st each year, and issued for a period of 12 months. 4. Mail your completed application along with your cheque or money order to the closest ISED office. Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to...

  • Page 16: Table 1: Vhf Marine Channel List

    68012006034-FD Legal and Support ○ in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425 MHz frequency band, and ○ in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
  • Page 17 68012006034-FD Legal and Support 157.400 162.000 156.025 160.625 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975 161.575 157.025...

  • Page 18: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 19: Ii. General Provisions

    Service performed under this plan consists of repair or replacement of the covered equipment as set forth in the terms and conditions. Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay the inbound shipping charges only with use of the MOTOROLA SOLUTIONS designated delivery service.

  • Page 20: Vi. Patent And Software Provisions

    1. that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim, 2.

  • Page 21: Vii. Governing Law

    This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law.

  • Page 22: Chapter 1: Read Me First

    68012006034-FD Chapter 1: Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. Notations Used in This Manual Notations such as Warning, Caution, and Notice are used throughout the text in this publication. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.

  • Page 23: Chapter 2: Radio Care

    68012006034-FD Chapter 2: Radio Care Chapter 2 Radio Care Proper radio usage and care ensure efficient operation and long-life of the product. CAUTION: Use the radio according to the following recommendations and warnings. ● The cables connecting the rear of the radio can have live voltage on their pins. Do not remove or reconnect these cables.

  • Page 24: Chapter 3: Radio Overview

    68012006034-FD Chapter 3: Radio Overview Chapter 3 Radio Overview Radio overview explains the buttons, icons, and LED indications of your radio. Figure 1: O7 Control Head and Microphone Table 2: O7 Control Head and Microphone Callouts Label Name Description LED Indicator Provides operating status.

  • Page 25: Programmable Radio Functions

    68012006034-FD Chapter 3: Radio Overview Label Name Description Multi-Function Knob (MFK) Programmed to support a primary and secondary feature function or as a single function Volume knob. When pro- grammed with the primary and secondary feature function, pressing this knob switches between the following features: ●...
  • Page 26 68012006034-FD Chapter 3: Radio Overview Function Description Bluetooth Configuration Provides you with a list of Bluetooth status or information, and Blue- tooth options. Bluetooth Discoverable On/Off Allows you to activate and deactivate Bluetooth discoverable mode. Bluetooth Headset PTT Serves as the primary or additional PTT button for a Bluetooth wire- less headset.
  • Page 27 68012006034-FD Chapter 3: Radio Overview Function Description Dynamic Priority (Conventional Allows you to select the Dynamic Priority scan assignment. Only) Emergency Allows you to enter and also exit Emergency Mode Operation. Emergency Supervisor Clear This button-press is selected for Side Middle Button or Accy 1-dot. Emergency Exit Control is set to Supervisor.
  • Page 28 68012006034-FD Chapter 3: Radio Overview Function Description Priority Channel PTT If your radio is operating in Scan Mode, and a Priority Member 1 Scan List Member is available in the Scan List of the current channel, pressing this button can cause the radio to key up on the Priority 1 Scan List Member channel.

  • Page 29: Viqi

    68012006034-FD Chapter 3: Radio Overview Function Description Talkaround/Direct (Conventional Allows you to toggle between using a repeater or communicating Only) directly with another radio. Talkgroup (Conventional Only) Allows you to switch from the preset talkgroup to another talkgroup from the current Talkgroup List of the Conventional Personality. Text Messaging Service (TMS) Allows you to access the TMS menu.

  • Page 30: Using Viqi Virtual Partner

    68012006034-FD Chapter 3: Radio Overview ● "Run a..." Query Examples License plate “Run a <state> license plate <alphanumeric string>” “Check a <state> license plate.” “Look up <state> license plate <alphanumeric string>” Driver's license “Run a <state> driver's license <alphanumeric string>” “Check the state of <state>...

  • Page 31: Chapter 4: Getting Started

    68012006034-FD Chapter 4: Getting Started Chapter 4 Getting Started This section provides instructions to prepare your radio for use. Turning the Radio On or Off Turning the Radio On Procedure: To turn the radio on, press and hold the Power button. Result: The radio shows the following indications: ●...

  • Page 32: Adjusting The Volume

    68012006034-FD Chapter 4: Getting Started ● To reset when the display shows Update failed Please reset when it fails to update, press the Power button. Result: If the updates are incomplete, the radio enters the Maintenance Mode. The display shows Maintenance Mode Remote Device and other maintenance statuses.

  • Page 33: Chapter 5: Home Screen Overview

    68012006034-FD Chapter 5: Home Screen Overview Chapter 5 Home Screen Overview Figure 2: Home Screen Display Table 5: Home Screen Overview Description Number Name Description Status Bar Status icons appear in the status bar to provide device status and feature notifications. Radio Control Widget Displays the zone, channel, trunking status, and call state.
  • Page 34 68012006034-FD Chapter 5: Home Screen Overview Icon Description The radio is transmitting a call or data. The radio received an Individual Call. The number of bars represents the received signal strength of the current site in trunking mode. The more stripes in the icon, the stronger the signal. The radio has roamed to and is registered to a foreign system.
  • Page 35 68012006034-FD Chapter 5: Home Screen Overview Icon Description Blinking The radio is receiving an AES-encrypted voice call. The Global Position System (GPS) feature is enabled, and the signal is available. Blinking The GPS feature is enabled, but no signal is available. User Login Indicator (IP Packet Data) The user is associated with the radio.

  • Page 36: Call Type Icons

    68012006034-FD Chapter 5: Home Screen Overview Icon Description The radio is transmitting a broadband signal with the ARS user logged on. The radio is receiving and transmitting broadband signals with the ARS user logged ® Your radio is connected to a Wi-Fi network.

  • Page 37: Tms Status Icons

    68012006034-FD Chapter 5: Home Screen Overview 5.1.3 TMS Status Icons Text Messaging Service (TMS) icons appear on the radio display when you send and receive text messages. Table 7: TMS Status Icons Icon Description The inbox is full. The text message is sent. The text message cannot be sent.

  • Page 38: Led Indications

    68012006034-FD Chapter 5: Home Screen Overview Icon Description The text entry is in lowercase with predicted words shown at the bottom of the screen. The text entry is in mixed case and with predicted words shown at the bottom of the screen. The text entry is in uppercase with predicted words shown at the bottom of the screen.

  • Page 39: Multi-Function Knob - Concentric Ring Led

    68012006034-FD Chapter 5: Home Screen Overview Backlight and Notification When Bar Color The radio receives a phone call. The radio receives a call alert. The radio receives a selective call. The radio enters Geofence. 5.1.7 Multi-Function Knob - Concentric Ring LED The concentric ring LED blinks green when the Multi-Function Knob is using the secondary feature.
  • Page 40 68012006034-FD Chapter 5: Home Screen Overview You Hear Tone Name When Sound similar to a tel- System Busy If the PTT button is pressed, this tone indicates ephone busy signal transmission fail. Release the PTT button. Wait for a callback. A series of two short, Automatic Call Back A channel is now available for your previously re-...

  • Page 41: Chapter 6: General Radio Operation

    68012006034-FD Chapter 6: General Radio Operation Chapter 6 General Radio Operation This chapter explains the general operations of your radio. Selecting Zones A zone is a group of channels. Option Actions Select a zone using the programmed Zone (3-Po- Move the programmed Zone (3-Position A/B/C) sition A/B/C) switch switch to the position of the required zone.

  • Page 42: Channel Change On Off-Hook

    68012006034-FD Chapter 6: General Radio Operation Option Actions Selecting radio channels from the menu a. Press the Chan menu item. b. Select the required channel and press Sel. Channel Change on Off-Hook This feature determines the mode of the radio based on the Hub on or off-hook state of all the control heads. Whenever the radio goes off-hook, it changes to a programmed zone channel assigned for off-hook state.

  • Page 43: Selecting Radio Profile

    68012006034-FD Chapter 6: General Radio Operation Selecting Radio Profile This feature allows you to manually switch the visual and audio settings of the radio. The display, backlight, alert tones, and audio settings are defined according to the programmed radio settings of each radio profile. Procedure: 1.

  • Page 44: Using The Time-Out Timer

    68012006034-FD Chapter 6: General Radio Operation ● The display shows Voice mute on. If Voice Mute is successfully turned off, your radio shows the following indications: ● A tone sounds. ● The display shows Voice mute off. Using the Time-Out Timer This feature turns off the transmitter of your radio.

  • Page 45: Setting Conventional Squelch Operation

    68012006034-FD Chapter 6: General Radio Operation Option Result Normal Squelch You hear any digital traffic having the correct net- work access code. Selective Switch You hear any digital traffic having the correct net- work access code and correct talkgroup. 6.10.1 Setting Conventional Squelch Operation Procedure: 1.

  • Page 46: Using Non-Permanent Horn And Lights

    68012006034-FD Chapter 6: General Radio Operation 6.13.1 Using Non-Permanent Horn and Lights Procedure: 1. To enable the last selected alarm, press the H/L menu item. The display shows the enabled alarms until the alarms are turned off. 2. To turn off the alarm, press the H/L menu item again. 6.13.2 Using Permanent Horn and Lights If this feature is enabled, the alarm automatically turns on when the radio is turned on.

  • Page 47: Turning Off Non-Rearmable External Alarms

    68012006034-FD Chapter 6: General Radio Operation 6.13.5 Turning Off Non-Rearmable External Alarms Procedure: 1. Perform one of the following actions: ● To turn off external alarms and access that feature, press the Call, Page, or Phon menu item. ● To turn off external alarms, press the PTT button or any control-head button. The Volume knob and Dimmer button have no effect on the state of the external alarms.

  • Page 48: Chapter 7: Trunking System Controls

    68012006034-FD Chapter 7: Trunking System Controls Chapter 7 Trunking System Controls This chapter explains the trunking system control features in your radio. Operating in Failsoft System The failsoft system ensures continuous radio communication during a trunked system failure. If the trunking system fails, your radio automatically switches to the failsoft channel.

  • Page 49: Site Trunking Feature

    68012006034-FD Chapter 7: Trunking System Controls Under normal conditions, a SmartZone-enabled radio functions invisibly to the operator. However, the operator does have some manual controls on the Control Head–the RSSI menu entry. This button can be used to check, or change, the SmartZone operation. Site Trunking Feature If the Zone Controller loses communication with any site, that site reverts to site trunking.

  • Page 50: Changing The Current Site

    68012006034-FD Chapter 7: Trunking System Controls Changing the Current Site Procedure: Perform one of the following actions: ● Press and hold the programmed Site Search button. ● Press and hold the RSSI menu item. Result: When the radio finds a new site, the radio returns to the Home screen. 7.10 Trunked Announcement This feature allows you to make announcements to the entire user group, monitor talkgroup calls, and other...

  • Page 51: Chapter 8: Types Of Radio Calls

    68012006034-FD Chapter 8: Types of Radio Calls Chapter 8 Types of Radio Calls Your radio can make a Talkgroup, Private, Selective, and Telephone call in conventional and/or trunking mode. Call Type Conventional Trunking Mode SmartConnect Mode Talkgroup Call This feature is a point-to-multipoint call operation.
  • Page 52 68012006034-FD Chapter 8: Types of Radio Calls Option Actions Private Call a. Press the Call menu item. b. To select the required ID, perform one of the following actions: ● Press Cnts and select the required ID. ● Press List to go to the first number of the call list. ●...

  • Page 53: Receiving Calls

    68012006034-FD Chapter 8: Types of Radio Calls Receiving Calls Procedure: Receive calls by using the following options. Option Actions Talkgroup Call When you receive a Talkgroup Call, your radio shows the following indications: ● For Conventional system, the yellow LED illuminates. The dis- play shows the talkgroup ID or alias, and the caller ID or alias.

  • Page 54: Making Priority Dispatch Calls

    68012006034-FD Chapter 8: Types of Radio Calls Option Actions Selective Call When you receive a Selective Call, your radio shows the following indications: ● Two alert tones sound. ● The yellow LED illuminates and the green LED blinks. ● The display shows Call received and the home screen alternately.
  • Page 55 68012006034-FD Chapter 8: Types of Radio Calls Procedure: 1. Press the programmed Priority Dispatch button. A tone sounds, and the radio enters Priority Dispatch mode. The radio exits this mode when the Priority Dispatch Time Out Timer expires. 2. Before the Priority Dispatch Time Out Timer expires, press and hold the PTT button to transmit. The display shows the Priority Talkgroup alias.

  • Page 56: Chapter 9: Emergency Operation

    68012006034-FD Chapter 9: Emergency Operation Chapter 9 Emergency Operation The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other communication over the selected channel. Your radio supports the following Emergency modes: ● Emergency Alarm ●...

  • Page 57: Sending Emergency Alarms

    68012006034-FD Chapter 9: Emergency Operation Sending Emergency Alarms This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher. Procedure: 1. Press the programmed Emergency button. 2. To return to normal operation, press and hold the Emergency button or the PTT button. Result: Your radio shows the following indications: ●...

  • Page 58: Sending Emergency Calls With Hot Mic (Trunking Only)

    68012006034-FD Chapter 9: Emergency Operation ● The display shows Emergency and home display alternately. NOTE: For trunking system, a tone sounds to indicate that the trunked system central controller receives the alarm. When you receive acknowledgment from the dispatcher, your radio shows the following indications: ●...

  • Page 59: Exiting Emergency Operation

    68012006034-FD Chapter 9: Emergency Operation ● A tone sounds. ● The red LED blinks. ● The display shows Emergency on the current zone and channel. The radio exits Emergency Alarm and enters the Emergency Call state when one of the following scenarios occurs: ●...

  • Page 60: Sending Remote Emergency To Specific Users

    68012006034-FD Chapter 9: Emergency Operation 9.8.1 Sending Remote Emergency to Specific Users Procedure: 1. Press the programmed Remote Emergency button. 2. Select the required user of the target radio. 3. To send Remote Emergency, press the PTT button or press Send. Result: If the ID of the target radio is valid, your radio displays sending notification and saves the ID as the last Remote Emergency ID.

  • Page 61: Manually Refreshing The Remote Emergency List

    68012006034-FD Chapter 9: Emergency Operation 9.8.3 Manually Refreshing the Remote Emergency List Procedure: 1. Press the programmed Remote Emergency button. 2. To refresh the remote emergency list, press Rfsh. Result: Your radio displays List refreshed followed by the updated remote emergency list. 9.8.4 Receiving Remote Emergency The remote emergency is launched only if emergency is enabled on your radio.

  • Page 62: Exiting Impact Detected Condition

    68012006034-FD Chapter 9: Emergency Operation When the Post-Alert timer expires, your radio enters Emergency mode, and the display shows Emergency. NOTE: If the radio is programmed with Silent Emergency, the radio inhibits the alert tone and visual alert associated with the emergency feature. If the radio is programmed in Surveillance Mode, the radio inhibits all tones and lights on the radio.

  • Page 63: Chapter 10: Ignition Switch Options

    68012006034-FD Chapter 10: Ignition Switch Options Chapter 10 Ignition Switch Options The Ignition Switch Options feature is configured in the Customer Programming Software (CPS). The feature determines the functionality of the radio based on the ignition state of the vehicle. The following options are available with the Ignition Switch Options: Blank This option allows you to turn the radio on or off through the Power button regardless of the ignition state.
  • Page 64 68012006034-FD Chapter 10: Ignition Switch Options Procedure: To turn on the radio and launch Emergency, press the footswitch. Result: Your radio shows the following indications: ● A tone sounds. ● The display shows Emergency.

  • Page 65: Chapter 11: Secure Operations

    68012006034-FD Chapter 11: Secure Operations Chapter 11 Secure Operations Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels. By default, the radio automatically enters the encrypted environment without having to manually select or clear the secure transmission.

  • Page 66: Mdc Otar (Conventional Only)

    11.2.2 MDC OTAR (Conventional Only) This feature allows you to view or define the Motorola Data Communications (MDC) Over-the-Air Rekeying (OTAR) features. This feature is applied only when operating in secure encrypted mode. In addition to Rekey Requests, OTAR transmissions include Delayed Acknowledgments, and Power-up Acknowledgments.

  • Page 67: Loading Encryption Keys

    68012006034-FD Chapter 11: Secure Operations 11.2.5 Loading Encryption Keys Procedure: 1. Attach the Key Variable Loader (KVL) to your radio. All other radio functions are locked, except power down, backlight, and volume. NOTE: If the Multisystem Over-the-Air Rekeying feature is in use, the ASTRO profile name is displayed below Keyloading.

  • Page 68: Erasing Encryption Keys

    68012006034-FD Chapter 11: Secure Operations 3. To save the new keysets, press Sel. Result: The radio exits keyset selection and returns to the Home screen. 11.2.8 Erasing Encryption Keys If the Multi-system Over-the-Air Rekeying feature is in use, the keys erased are only for the current secure profile of the selected channel.

  • Page 69: Chapter 12: Scan

    68012006034-FD Chapter 12: Scan Chapter 12 Scan This feature allows you to monitor traffic on different channels by scanning a programmed list of channels. Scanning is halted if you initiate a call and resumes when the call has ended. 12.1 Turning Scan On or Off Procedure: Press the Scan menu item.

  • Page 70: Restoring Nuisance Channels

    68012006034-FD Chapter 12: Scan 12.4 Restoring Nuisance Channels Procedure: To restore the deleted nuisance channel, perform one of the following actions: ● Stop and restart a scan. ● Mode change to another channel, and return to the original channel. ● Turn off the radio and then turn it on again.

  • Page 71: Chapter 13: Scan Lists

    68012006034-FD Chapter 13: Scan Lists Chapter 13 Scan Lists Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group. The sequence of scan is as specified in the scan list for the current channel or group.

  • Page 72: Changing The Scan List Status

    68012006034-FD Chapter 13: Scan Lists ● No icon indicates that the current channel is deleted from the scan list. 13.2 Changing the Scan List Status Procedure: 1. Press and hold the Scan side button. 2. Select the member that you want to edit. 3.

  • Page 73: Chapter 14: Connectivity

    SmartConnect. Your radio can connect through a fixed Wi-Fi access point in buildings or in-vehicle Broadband modem. Examples are such as the following modems: ● Motorola Solutions VML750 ● Sierra Wireless MP70 ● Sierra Wireless GX450 Your radio displays the SmartConnect capable icon on the SmartConnect enabled channel.

  • Page 74: Turning Wi-Fi On Or Off

    68012006034-FD Chapter 14: Connectivity 14.2.1 Turning Wi-Fi On or Off Turning Wi-Fi On Procedure: 1. Press the WiFi menu item. 2. Press On. Turning Wi-Fi Off Procedure: 1. Press the WiFi menu item. 2. Press Off. 14.2.2 Selecting Wi-Fi Network This feature allows you to view and select the available Wi-Fi network.

  • Page 75: Bluetooth

    Bluetooth/GNSS/Wi-Fi antenna to enable the Bluetooth functionality. NOTE: APX 5500 AN, APX 6500 AN, APX 6500 Li AN, and APX 7500 radio models do not support the Bluetooth feature. For other mobile radios, refer to the respective data sheet.

  • Page 76: Searching And Pairing Bluetooth Devices

    68012006034-FD Chapter 14: Connectivity 14.3.2.1 Searching and Pairing Bluetooth Devices Prerequisites: Ensure that the Bluetooth and Bluetooth Visibility are turned on. Procedure: 1. Press the BT menu item. 2. Select Search Devices and press On. To stop the search before the search timer expires, you must press Stop. 3.

  • Page 77: Pairing The Authentication Pin When Receiving A Pairing Request

    68012006034-FD Chapter 14: Connectivity 14.3.3.1 Pairing the Authentication PIN when Receiving a Pairing Request Procedure: 1. When the display shows a pair request, press Ok. Your radio only supports HSP, DUN, GAP, PAN, and SPP Bluetooth profiles. The display shows Compare PIN: XXXXXX. 2.

  • Page 78: Turning Bluetooth Audio On Or Off

    68012006034-FD Chapter 14: Connectivity If unsuccessful, the display shows BT profiles not supported and returns to the Available Dev screen. 2. To continue pairing your radio and the device, press Ok. If successful, the display shows Pairing in progress, <Device Friendly Name> paired, or Connecting in progress...

  • Page 79: Viewing And Clearing The Bluetooth Enabled Device Information

    68012006034-FD Chapter 14: Connectivity Procedure: At the Bluetooth audio device, adjust the volume up or down. Result: Your radio shows the following indications: ● A tone sounds. ● The display shows Volume XX. 14.3.6 Viewing and Clearing the Bluetooth Enabled Device Information Procedure: 1.

  • Page 80: Editing The Bluetooth Friendly Name

    68012006034-FD Chapter 14: Connectivity 14.3.8 Editing the Bluetooth Friendly Name Prerequisites: Contact your system administrator to program this feature on your radio. Procedure: 1. Press the BT menu item. 2. Select Friendly name and press Edit. 3. Enter the required Bluetooth Friendly Name. 4.
  • Page 81 68012006034-FD Chapter 14: Connectivity ● If you choose to delay, a configuration data upgrade is installed automatically at the next power up. In the case of a firmware upgrade, the radio prompts Upgrade? again at the next power up. ● If you choose to reject, the display shows Upg Aborted.

  • Page 82: Chapter 15: Location

    68012006034-FD Chapter 15: Location Chapter 15 Location NOTE: The Location feature is addressed as Global Positioning System (GPS) across the manual as the naming convention of the buttons and strings remain the same as the legacy feature of GPS. The availability and accuracy of this location information and the calculation duration can vary depending on the environment in which you are using the GPS feature.

  • Page 83: Turning Location On Or Off

    68012006034-FD Chapter 15: Location 15.1.1 Turning Location On or Off Procedure: 1. Press the Loc menu item. 2. Perform one of the following actions: ● To turn on Location, press Optn → Turn On GPS → Sel. ● To turn off Location, press Optn → Turn Off GPS → Sel. 3.

  • Page 84: Managing Waypoints

    68012006034-FD Chapter 15: Location 15.3 Managing Waypoints Prerequisites: Ensure that your radio shows the current location on the screen. Procedure: Manage waypoints by using the following options: Option Actions Saving waypoints a. Press the Optn menu item. b. Perform one of the following actions: ●...
  • Page 85 68012006034-FD Chapter 15: Location Option Actions Editing waypoint coordinates a. Press the Optn menu item. b. Select Waypoints and press Sel. c. Perform one of the following actions: ● Select [Home] and press Optn. ● Select [Destination] and press Optn. d.

  • Page 86: Location Feature In Emergency Mode

    68012006034-FD Chapter 15: Location Option Actions Measuring the distance and bearing a. Press the Optn menu item. from waypoints b. Select Dist frm here and press Sel. c. Select the required waypoint and press Sel. The display shows the distance and bearing from the cur- rent to the selected coordinates.

  • Page 87: Chapter 16: Mission Critical Geofence (Astro 25 Trunking)

    68012006034-FD Chapter 16: Mission Critical Geofence (ASTRO 25 Trunking) Chapter 16 Mission Critical Geofence (ASTRO 25 Trunking) This feature allows your radio to use the Global Positioning System (GPS) receiver to determine its location at frequent intervals, and evaluate if the radio is within the Geofence area in real time. Geofence is a virtual perimeter based on the GPS to define a geographical area on earth.

  • Page 88: Entry To Mission Critical Geofence

    68012006034-FD Chapter 16: Mission Critical Geofence (ASTRO 25 Trunking) 16.2 Entry to Mission Critical Geofence When the radio enters the predefined Geofence area, the radio displays <Geofence Alias>. The radio display also shows the intelligent backlight, and you hear a Voice Announcement. Zone and channel alias of the Geofence area is displayed.

  • Page 89: Chapter 17: Contacts

    68012006034-FD Chapter 17: Contacts Chapter 17 Contacts This feature provides address-book capabilities on your radio. Each entry corresponds to an alias (name) and ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to the entry alias.
  • Page 90 68012006034-FD Chapter 17: Contacts Option Actions Editing entry aliases a. Select the required entry and press Optn. b. Select Edit and press Sel. c. Select the required entry alias and press Edit. d. Enter the name and press OK. e. Press Done. Editing entry IDs a.

  • Page 91: Chapter 18: Recent Calls

    68012006034-FD Chapter 18: Recent Calls Chapter 18 Recent Calls Recent call menu allows you to view the recent incoming and outgoing call information. You can view the information of the following type of calls: ● Call Alert ● Selective Call ●...
  • Page 92 68012006034-FD Chapter 18: Recent Calls Option Actions Deleting non-emergency calls a. Press Optn. b. Select Delete Calls. c. Select Non-Emer Calls. d. Press Yes. Result: When you have successfully deleted all calls, your display shows All calls deleted and the Recent Calls list is empty.

  • Page 93: Chapter 19: Instant Recall

    68012006034-FD Chapter 19: Instant Recall Chapter 19 Instant Recall This feature allows you to save and play back the recent received calls. All saved calls are removed upon radio power cycle. 19.1 Saving and Playing Back Calls Procedure: Save and play back recorded calls by using one of the following options: Option Actions Playing back and saving recorded calls using the...

  • Page 94: Chapter 20: In-Call User Alert

    68012006034-FD Chapter 20: In-Call User Alert Chapter 20 In-Call User Alert This feature allows the radio to remain muted to affiliated talkgroup calls or dispatch calls while operating on the current Trunking Personality or conventional channel respectively. Group and individual Pages unmute the radio for the alert tone to sound. The radio also unmutes to individual radio-to-radio calls.

  • Page 95: Chapter 21: Quik Call Ii

    68012006034-FD Chapter 21: Quik Call II Chapter 21 Quik Call II This feature allows you to broadcast a series of distinct and recognizable tones before a voice transmission from the dispatcher or a radio. The broadcasting dispatcher or radio user can select this programmed Quik Call II tone transmission to be sent to an individual talkgroup or over the entire system.

  • Page 96: Chapter 22: Status

    68012006034-FD Chapter 22: Status Chapter 22 Status The Status feature allows you to send data calls to the dispatcher about a predefined status. Each status can have up to a 14-character name. For trunking, a maximum of eight status conditions are possible. For conventional, a maximum of 16 status conditions are possible.

  • Page 97: Chapter 23: Message

    68012006034-FD Chapter 23: Message Chapter 23 Message You can send a message to a dispatcher to request or indicate a significant occurrence. Your radio is capable of transmitting as many as 16 predefined messages. You can select the message from a programmed list by scrolling through the list or searching through the index.

  • Page 98: Chapter 24: Call Alert Paging

    68012006034-FD Chapter 24: Call Alert Paging Chapter 24 Call Alert Paging This feature allows your radio to work like a pager. If other users are away from their radios or if they are unable to hear their radios, you can send them an individual call alert page.

  • Page 99: Receiving Call Alert Page

    68012006034-FD Chapter 24: Call Alert Paging 24.2 Receiving Call Alert Page When you receive a Call Alert page, you hear four repeating alert tones, and the green LED blinks. If Call Alert Tone Auto Reset is enabled, you hear one alert tone, and the green LED blinks. The Call Received icons blink and the display shows Page received.

  • Page 100: Chapter 25: Automatic Registration Service

    68012006034-FD Chapter 25: Automatic Registration Service Chapter 25 Automatic Registration Service Automatic Registration Service (ARS) provides an automated data application registration for your radio. When you turn on the radio, the device automatically registers with the server. Data applications within the fixed network determine the presence of a device on the system and send data to the device.

  • Page 101: Chapter 26: User Login Feature

    68012006034-FD Chapter 26: User Login Feature Chapter 26 User Login Feature This feature allows you to take on a friendly username such as Text Messaging Service (TMS). You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message.

  • Page 102: Logging Out

    68012006034-FD Chapter 26: User Login Feature ● In ARS Server Mode, the display shows the User Login Indicator icon, the ID, and In progress, with Cncl. ● In ARS Non-Server Mode, the display shows the User Login Indicator icon, the ID, and Logged in, with Logt and Exit.

  • Page 103: Chapter 27: Text Messaging Service

    68012006034-FD Chapter 27: Text Messaging Service Chapter 27 Text Messaging Service Text Messaging Service (TMS) allows you to send and receive messages and run database queries directly from your radios. The maximum number of characters allowed for a text message is 200 characters. The types of text messages available are: ●...

  • Page 104: Composing New Text Messages

    68012006034-FD Chapter 27: Text Messaging Service Option Actions Viewing sent text messages a. Access the Text Messaging System (TMS) screen by perform- ing one of the following actions: ● Press the programmed Data Feature button or program- med TMS Feature button. ●...

  • Page 105: Priority Status And Request Reply For New Text Messages

    68012006034-FD Chapter 27: Text Messaging Service Option Actions Sending Quick Text Messages a. Press the TMS menu item. b. Select Comp and press Sel. c. Select List. d. Select the required text message and press Sel. e. At the Compose screen, if required, edit the message with the keypad.

  • Page 106: Removing Priority Status And Request Reply From Text Messages

    68012006034-FD Chapter 27: Text Messaging Service 2. Depending on your requirement, use one of the following options: ● To append priority status to text messages, press Impt. ● To append request reply to text messages, press RqRp. ● To append priority status and request reply to text messages, press Impt → RqRp. Result: The Priority Status and Request Reply icons appear accordingly beside the normal message icon on the label bar.

  • Page 107: Replying To Text Messages

    68012006034-FD Chapter 27: Text Messaging Service 27.6 Replying to Text Messages NOTE: The original date and time stamp, address, and message content is automatically appended to the reply message. Procedure: 1. Select the required ID or alias. 2. Press Sel → Rply. 3.

  • Page 108: Deleting Text Messages

    68012006034-FD Chapter 27: Text Messaging Service 27.8 Deleting Text Messages Procedure: Delete text messages by using one of the following options: Option Actions Deleting a text message a. From the Inbox, Draft, or Sent screen, select the required message. b. Press Del → Curr. Deleting all text messages From the Inbox, Draft, or Sent screen, press Del →...

  • Page 109: Chapter 28: Monitor Feature

    68012006034-FD Chapter 28: Monitor Feature Chapter 28 Monitor Feature The monitor feature ensures that a channel is clear before transmitting. The lack of static on a digital channel when you switch from analog to digital radios is not an indication that the radio is malfunctioning.
  • Page 110 68012006034-FD Chapter 28: Monitor Feature 2. To deactivate monitoring, press the Mon menu item again. When you turn monitor off, you do not hear all channel traffic. If you try to transmit on a receive-only channel, you hear an invalid tone until you release the PTT button.

  • Page 111: Chapter 29: Remote Monitor

    68012006034-FD Chapter 29: Remote Monitor Chapter 29 Remote Monitor This feature allows the system administrator to turn on the microphone of a targeted radio with a subscriber alias or ID. When remote monitor feature is activated, the audio transmission can be configured in Customer Programming Software (CPS) to route the audio to the radio internal microphone, wired Remote Speaker Microphone (RSM), or Bluetooth wireless microphone.

  • Page 112: Chapter 30: Transmit Inhibit

    68012006034-FD Chapter 30: Transmit Inhibit Chapter 30 Transmit Inhibit The Transmit Inhibit feature allows you to stop all transmission including voice and data. The radio can receive messages but is not able to reply the acknowledgment request of the received message. This feature is available for APCO 25 Trunking, Type II Trunking, and Conventional operations for all APX radios.

  • Page 113: Smart Ptt (Conventional Only)

    68012006034-FD Chapter 30: Transmit Inhibit 30.2 Smart PTT (Conventional Only) Smart PTT is a per-personality, programmable feature used to keep radio users from talking over other radio conversations. When Smart PTT is enabled in your radio, you cannot transmit on an active channel. The following table shows the variations of Smart PTT.

  • Page 114: Chapter 31: Dynamic Regrouping (Trunking Only)

    68012006034-FD Chapter 31: Dynamic Regrouping (Trunking Only) Chapter 31 Dynamic Regrouping (Trunking Only) This feature allows the dispatcher to temporarily reassign selected radios to a particular channel to communicate with each other. When your radio is dynamically regrouped, it receives a dynamic regrouping command and automatically switches to the dynamically regrouped channel.

  • Page 115: Chapter 32: Dynamic Zone Programming

    68012006034-FD Chapter 32: Dynamic Zone Programming Chapter 32 Dynamic Zone Programming Dynamic Zone Programming (DZP) provides one or more Dynamic Zones to store frequently used channels for conventional or trunking. NOTE: Your radio must be programmed for you to use this feature. At least one zone in the radio must be a nondynamic zone.

  • Page 116: Chapter 33: Zone-To-Zone Cloning

    68012006034-FD Chapter 33: Zone-to-Zone Cloning Chapter 33 Zone-to-Zone Cloning Zone Cloning clones conventional zones from one radio to another. You can select the followings zones from a source radio and clone them into a target radio. ● Clone enabled zones ●...
  • Page 117 68012006034-FD Chapter 33: Zone-to-Zone Cloning 4. To begin cloning, press the Clon menu item. NOTE: If you selected protected target zones, you are required to enter the password. Result: If cloning is successful, your radio shows the following indications: ● A tone sounds.

  • Page 118: Chapter 34: Multiple Private Line

    68012006034-FD Chapter 34: Multiple Private Line Chapter 34 Multiple Private Line Multiple Private Line (MPL) is a feature that allows user to modify the PL/DPL codes of the current mode by selecting from a predefined list of codes. For the purpose of accessing different communication sub-groups, repeaters and others, user no longer need to program multiple channels of the same frequency with different PL/DPL codes.

  • Page 119: Chapter 35: Multiple Control Head Features

    68012006034-FD Chapter 35: Multiple Control Head Features Chapter 35 Multiple Control Head Features This feature allows your transceiver to control the combinations of control heads on APX Mobile. You can use the Controller Area Network (CAN) cables to connect in any configuration that does not exceed 131 feet.

  • Page 120: All Active Mode

    68012006034-FD Chapter 35: Multiple Control Head Features 35.2 All Active Mode The All Active mode enables all connected control heads attached to the radio to operate concurrently with each other. When you activate a feature on one control head, the rest of the control heads have the same activated features and indicators on their respective display.
  • Page 121 68012006034-FD Chapter 35: Multiple Control Head Features ZONE CHAN REMOTE Item Description Transceiver Active Radio Non-Active Radio You can change the command between the two control heads by pressing the Menu Select button directly below F/R, or the Menu Select button on the keypad microphone.

  • Page 122: Chapter 36: Front Panel Programming

    For the password protected choice, the radio displays Password: ********. 36.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password.

  • Page 123: Viewing The List Of Channel Parameters

    68012006034-FD Chapter 36: Front Panel Programming 2. Enter the old password. 3. Enter the new password. 4. To accept the entry, enter the new password again. 36.3 Viewing the List of Channel Parameters Procedure: 1. Press the FPP menu item. 2.
  • Page 124 68012006034-FD Chapter 36: Front Panel Programming Option Actions Editing Tx DPL or Rx DPL a. To find Tx DPL or Rx DPL, press the Left or Right navigation button. b. To modify the TX DPL or Rx DPL code of the selected channel, press EDIT.
  • Page 125 68012006034-FD Chapter 36: Front Panel Programming Option Actions Switching among Narrow, Medium, and Wide a. To find Bandwidth, press the Left or Right Bandwidth navigation button. b. To change the bandwidth of the selected channel, press EDIT. c. To switch between 12.5 kHz, 20.0 kHz, and 25.0 kHz, press the Up or Down navigation button.
  • Page 126 68012006034-FD Chapter 36: Front Panel Programming 3. To return to the channel selection menu, press DONE. NOTE: Select a Tx PL or Rx PL frequency of zero for Carrier Squelch operation. Tx Type becomes editable only when Rx Type is set to MIXED and a DVRS Convention System is not referenced, otherwise it is set to the same mode as Rx Type.

  • Page 127: Chapter 37: Radio Lock

    68012006034-FD Chapter 37: Radio Lock Chapter 37 Radio Lock This Radio Lock feature allows you to lock your radio with a password for security. The default password is 0123456789. When you turn on your radio for the first time, you must use the default password to unlock the radio.

  • Page 128: Changing The Tactical Inhibit Password

    68012006034-FD Chapter 37: Radio Lock 4. Enter the new password and press OK. 5. Reenter the new password and press OK. Result: The password is updated. If the two passwords do not match, repeat step 3 step NOTE: If you enter three incorrect old passwords, the radio exits the password feature. You cannot access this feature again until you turn the radio off and on.

  • Page 129: Chapter 38: Radio Stun

    68012006034-FD Chapter 38: Radio Stun Chapter 38 Radio Stun This feature allows you to stun another radio by sending an Over-The-Air command using the menu on your radio. This feature prevents an unauthorized user from using the radio. Once the radio is stunned, a password is required to reactivate the stunned radio.

  • Page 130: Chapter 39: Radio Kill

    68012006034-FD Chapter 39: Radio Kill Chapter 39 Radio Kill This feature allows you to render your radio or another radio inoperable if the radio is misplaced or lost. When a radio is killed, the display turns blank, and all functions of the radio are not usable. The killed radio can only be recovered with a special device.

  • Page 131: Chapter 40: Radio Inhibit

    68012006034-FD Chapter 40: Radio Inhibit Chapter 40 Radio Inhibit This feature allows the system administrator to put a radio into a nonfunctional state when the radio is missing or in an unknown hand. The radio stays in this state regardless of its power changes. NOTE: If the radio has Intersystem roaming capability, the system administrator is able to put the radio into a nonfunctional state when the missing radio roams to another system.

  • Page 132: Chapter 41: Voice Announcement

    68012006034-FD Chapter 41: Voice Announcement Chapter 41 Voice Announcement This feature enables the radio to audibly indicate the current feature mode, zone, or channel assigned to the user. The available voice announcement (VA) priority options are: High Voice announcement is enabled even when the radio is receiving calls. Voice announcement is disabled when the radio is receiving calls.

  • Page 133: Chapter 42: Site Selectable Alerts (Astro 25 Trunking)

    68012006034-FD Chapter 42: Site Selectable Alerts (ASTRO 25 Trunking) Chapter 42 Site Selectable Alerts (ASTRO 25 Trunking) A Site Selectable Alert (SSA) is an Intelligent Lighting indicator with audio alert. The alert is sent to radios at sites to notify the users when special situations occur. Your radio supports up to 250 site aliases.

  • Page 134: Stopping Site Selectable Alert Notifications

    68012006034-FD Chapter 42: Site Selectable Alerts (ASTRO 25 Trunking) ● The display shows the <Alert Alias> with intelligent lighting on the home screen. 42.2 Stopping Site Selectable Alert Notifications Procedure: 1. Press the SSA menu item. 2. Select Stop Alert and press Sel. 3.

  • Page 135: Chapter 43: Switching Between Repeater Or Direct Operation Button

    68012006034-FD Chapter 43: Switching Between Repeater or Direct Operation Button Chapter 43 Switching Between Repeater or Direct Operation Button The Repeater Operation increases the radio coverage area by connecting with other radios through a repeater. The transmit and receive frequencies are different. The direct or talkaround operation allows you to bypass the repeater and connect directly to another radio.

  • Page 136: Chapter 44: Additional Performance Enhancement

    Data (IV&D) bearer service. This bridges the communication between the radio and the Customer Enterprise Network. 44.5 SecureNet SecureNet allows you to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. The MDC Over-the-Air Rekeying (OTAR) feature allows you to perform OTAR activities on an MDC channel. 44.6...

  • Page 137: P25 Digital Vehicular Repeater System

    44.7 P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.
  • Page 138 68012006034-FD Chapter 44: Additional Performance Enhancement ● Standard Conventional Scan. ● Priority Operation. Up to 30 different talkgroups can be supported using conventional channels. A maximum of four talkgroups can be supported when Vote Scan channels are being used. Smart PTT is supported with this enhancement as Smart PTT prevents you from transmitting while other users are on the channel.

  • Page 139: Chapter 45: Accessories

    68012006034-FD Chapter 45: Accessories Chapter 45 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. https://www.motorolasolutions.com to know more about the accessories supported by this radio.

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