Troubleshooting; Usb Device Connection Issues - Archos PMA 400 User Manual

Quick Sync from the System Tray
If you go to Settings in the File menu of Qtopia™ Desktop, you can uncheck the Outlook plug-
in if you do not want synchronization with it. It will then just synchronize with the Qtopia™
Desktop program.

18 Troubleshooting

18.1

USB Device Connection issues

Problem: I cannot get my PMA400 to be recognized by the computer.
Solutions:
•
If using a USB hub, try connecting without using the hub (some hubs are not powered and
may not work with the PMA400).
•
If using a USB port in the front of your computer, try a USB port in the back. Front USB
ports are often from non-powered hubs.
•
Do not connect to a USB port repeated through a keyboard.
•
If using a laptop computer and a docking station, try connecting without the docking station.
•
If the Files Allocation Table (FAT) gets corrupted, the PMA400 may not show up in
Windows XP for over one minute, and then it comes up as local drive. Use DOS Utility
ChkDsk as shown below.
•
®
Windows XP may recognize the PMA400 hard disk but yet not assign a drive letter to it. Right
click on My Computer and select Manage. Then select Storage, then Disk Management.
Sync from the Qtopia™ Desktop Application
34