Page 1
Ride Awake AB User Manual Frihamnsgatan 26 info@awakeboards.com 115 56, Stockholm +46 (0) 877 77 270 Sweden awakeboards.com AWAKE VINGA SERIES EU/GLOBAL DIGITAL EDITION/EU-GLOBAL V1.0.3...
Page 3
Never attempt to repair or open the Awake VINGA by yourself. Any procedures not covered or described in this manual are only to be carried out by an authorized technician at your nearest dealership or by Awake.
Page 4
General and important symbols and labels In the manual you find these symbols and signs. Information of particular importance is distinguished in the following ways: This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Page 5
The operator accepts full responsibility for The Awake VINGA is emission-free due the use of the Awake VINGA in a safe and to the electric jet propulsion system and sensible manner. Pay special attention...
Page 6
XR is short for ’Extended Range’, and Nose/tail foot strap: is used to define Awake’s larger BP; The nose foot strap is the foot strap the ’XRBP’, as well as a board that has that is positioned towards the front been upgraded with an XR Flex BP, for (nose) of the board.
1.3.4 Awake Flex BP Charger 1.3.5 Awake Flex HC 2 Safety information 2.1 General safety precautions 2.1.1 Limitation on who may operate an Awake VINGA 2.1.2 Never use the Awake VINGA when: 2.1.3 Equipment and Clothing 2.1.4 Riding Safely Underway...
Page 8
2.3.6 Environment and disposal of Flex; BPs, Chargers; PKLs etc. 2.4 Critical user procedures 3 Operation 3.1 Before using the eFoil 3.1.1. Download the Awake app from App store or Android Play Store 3.1.2 Connect to the Awake App 3.1.3 Binding Installation 3.1.4 Wings Installation 3.1.5 Click-to-Ride...
Page 9
3.5.5 Auto Throttle lock 4 Transport and Storage 4.1 Transport 4.1.1 Vehicle Transport 4.1.2 Air Transport 4.2 Storage 4.2.1 Board Bag 4.2.2 eFoil Storage 4.2.3 Flex BP Storage 4.2.4 Flex HC Storage 4.3 Winterization (long-term storage) 5 Maintenance 5.1 Maintaining the Awake VINGA...
1.2.1 Awake VINGA eFoil FAILURE TO COMPLY CAN CAUSE SERIOUS INJURY OR DEATH! Read the Awake user manual before use! Always use Awake vehicles responsibly! This is an extreme sports product and should be used carefully; using it over your skill level may result in injuries or death.
Page 14
1 Important labels 1.2 Warning label specification Always use the eFoil with the Flex HC lanyard securely fastened on the wrist of the hand that will hold the Flex HC. Always keep the safety leash attached to your life west when riding the eFoil. Always maintain full awareness of people, crafts, objects, and shoreline in the area where you are riding the eFoil.
Page 15
1 Important labels 1.2 Warning label content • Take early action to avoid collision; remember that the eFoil do not have brakes. • Never cross the path in front of a boat or other electric watercrafts, you may be hit resulting in injury or death.
Page 16
1 Important labels 1.2 Warning label content Equipment Specifications and a Description of your issue. An Awake Product specialist will be in touch within 24h. Never attempt to remove the Flex BP from the board or service the product in any way in water.
Always let the Flex BP charge fully to avoid damage to the Flex BP. Never try to open or repair the Flex BP, this should only be done by Awake or certified professionals. Do not use the eFoil if there are any problems with it.
Page 18
If any red lights are active for over 3 seconds, do not use the board or charge the Flex For support: Connect to the Awake app and get in tough with support in the “Support” tab at the bottom of the screen. Enter your equipment details and send. An Awake product specialist will be in touch with you within 24h.
Never more than one person riding the • If rider/owner is unfamiliar with VINGA at any time. navigational rules and regulations. 2.1.2 Never use the Awake VINGA when: • In swimming areas or anywhere there • Under the influence of alcohol.
Page 22
Articles such as If you plan on sharing your Awake VINGA items attached to your body may become with your family and friends or rent to...
HCs’ charge level. Ensure you have enough Never ride without the proper use of the charge remaining to bring you safely back PKL and magnet. When the Awake VINGA is to shore. in use the leash must be fitted securely to the operator at all times.
Page 24
2 Safety information 2.1 General safety precautions objects or terrain. • Never attempt to be dragged or tow another person directly behind the jet. Items and debris could be accelerated at high speeds from the jet, potentially causing severe injury or death. •...
2 Safety information 2.2 Specific Safety Precautions 2.2.1 Board & Driveline Safety • Never place body parts or objects in close vicinity to the driveline while the Flex BP is connected to the board. Never attempt to service the product in the water;...
2 Safety information 2.3 Flex BP, Flex Charger, PKL / CPK At all times charge with an approved charger supplied by Awake other. This may happen through 2.3.1 Handling of the other bodies of conductive material, Flex BP such as water or metals. A short circuit may cause irreparable •...
2 Safety information 2.3 Flex BP, Flex Charger, PKL / CPK 2.3.2 Storage of the Flex BP • Charge the Flex BP only at ambient temperatures around 22°C / 71.6F. • Do not store the Flex BP in direct sunlight. •...
• Keep the Flex HC and the PKL / SPL apart (don’t store/keep in close Never use the Awake Flex Charger proximity of each other. The Flex HC for any other purposes than to charge an has magnetic components that can be Awake Flex BP.
Page 29
Flex BPs, Flex Chargers, PKLs etc. your local waste management office or household waste disposal service. • Contact Awake or one of Awake´s Service Center for instructions on how to dispose of the damaged Flex • The Flex BP must not be disposed of by incineration, land filling, or mixing with household waste.
2 Safety information 2.4 Critical user procedures Make sure all connection points are COMPLETELY DRY before inserting/connecting the Flex BP Never insert/connect or disconnect the Flex BP when the board is in the water Never insert/connect or disconnect the Flex BP to the board when the PKL / CPK is connected to the Flex BP Never insert/connect or disconnect the Flex BP to the charger when the PKL / CPK is connected to the Flex BP...
Drive Unit bag, Ensure stability by using preference including accepting the waiver. the strap around the electronics box. See the “Awake App” section for details on how to connect. Install the wings with provided screws and tool. Make sure all screws are engage to 3.1.3 Binding Installation...
3.2.1 Insert and Remove the Flex BP the user. The PKL must be safely secured to the rider before attaching the PKL to The Awake VINGA features a Flex BP, which the board. must be removed for charging. The design also allows for fast swapping while on the 3.2.3 CPK installation...
To pair the Flex HC to your Flex BP for the first time: Connect to the BP through the Awake app. In the top right corner of the app screen, tap the ”Pair HC” QR-icon and scan the QR code shown on the Flex HC screen (3.) using the built in QR-code...
3 Operation 3.4 Charging 3.4.1 Charging the Flex BP Charge the Flex BP within 24 hours of each cycle of use. During longer periods Please adhere to the following procedure of storage (for example during off-season) when charging the Flex BP: make sure to maintain a state of charge at 80% in order to avoid irreparable total discharge of the Flex BP.
3 Operation 3.4 Charging A full charge of the Flex BP should take approximately 80 minutes. When charging is complete, all 5 charge LEDs turn solid green and the charger fan will switch off. If overheating of the Flex BP occurs at any time during the charging process, the error LED on the display will switch to a solidly red state.
3.5.4 Power Levels System Turn on Bluetooth on your mobile device When enabled, this function allows the and open the Awake App. Upon opening rider to split the above ride modes in to on the home tab, the app will automatically 10 additional sub-modes to allow a more begin searching for the Flex BP.
For longer journeys, it’s best to transport In case of fire, cover the Flex BP with a the Awake VINGA in a car or other personal fire blanket or use a fire extinguisher vehicle. recommended for lithium ion battery fires.
4.2.2 Board Storage within the required range. Never store the Awake VINGA in water. Storing the Awake VINGA in the water may result in biological growth on and around the impeller and the jet housing, causing power loss. Should you have to leave the...
This is because the Battery cells will otherwise deplete, rendering the Flex unusable, and in need of getting shipped back to Awake for repair (an action that is not covered by any warranty or guarantee. Make sure to adhere to the following steps for winterization:...
In order to maintain a high-quality surface Never attempt to repair or open finish on the VINGA, a wax suitable for the Awake VINGA by yourself. Any marine applications should be applied to procedures not covered or described in the hull of the board periodically.
Flex BP for more information about specific error code. If the issue persists, contact 6.1.4 Battery Warning - CM Error support through the Awake app. 6.1.3 Battery warning - Battery Overheating There is an issue with the Connector Module.
Page 42
6 Troubleshooting and diagnostics 6.1 Flex HC notifications – v.3 6.1.5 Battery warning - CM Overheating The battery will switch to ECO mode to preserve the motor controller. Recommended actions: Stop riding as soon as possible and wait for the CM to cool down.
All systems are fully functioning when the Flex BP is connected to a board. BLUE signals The battery is connected to the Awake App. ORANGE signals Anomaly detected – See LED guides on page 47-48 for recommendations signals Error detected – See LED guides on page 50-51.
6 Troubleshooting and diagnostics 6.3 Flex BP LEDs & low-charge – Flex BP display v.1 LEDs 1-5 Shows charging level, charge sequence, and general Currently not in use system state. LEDs 6-10* White LED lights for support to be able to run quick diagnosis on any issues or errors.
Idle mode – When PKL is connected on Flex BP outside the board GREEN signals All systems are fully functioning BLUE signals Battery is connected to the Awake App ORANGE signals Anomaly detected – See LED guides on page 47-48 for recommendations signals...
Page 46
6 Troubleshooting and diagnostics 6.5 Flex BP LEDs & low-charge – Flex BP display v.2 LEDs 1-5 Shows charging level, charge sequence, and general system state. LEDs 6-10* Indicator lights for support to be able to run quick diagnosis on any issues or errors. Slow-down sequence (empty Flex BP) 1: The Flex BP is close to empty, low battery alerts are activated (one LED blinking green) 2: Very Low charge level is reached (all LED lights blinking white)
Page 47
6 Troubleshooting and diagnostics 6.6 Flex BP LED guide – ORANGE indications 6.6.1 Overheating motor 6.6.4 Motor temp sensor failure [v.1] [v.2] [v.1] [v.2] The Flex BP will switch to ECO mode to The motor temp sensor is reporting preserve the motor. invalid values, which indicates motor temperature sensor failure.
Page 48
6 Troubleshooting and diagnostics 6.6 Flex BP LED guide – ORANGE indications 6.6.10 Unbalanced Flex BP (SMALL diff.) 6.6.7 Board orientation sensor failure [v.1] [v.2] [v.1] [v.2] This indicates that the ”upside-down” This warning indicates that there is a difference between Battery cell voltage board orientation sensor is faulty.
6 Troubleshooting and diagnostics 6.6 Flex BP LED guide – ORANGE indications 6.6.12 Faulty Bluetooth module [v.1] [v.2] This indicates that the Bluetooth module is not operating. The BP is still usable but can’t be connected to the app. Recommended actions: Contact Support for further recommendations.
Page 50
6 Troubleshooting and diagnostics 6.7 Flex BP LED guide – indications 6.7.1 Contactor precharge error 6.7.4 BMS connection issue [v.1] [v.2] [v.1] [v.2] This error indicates that the CM in the This error indicates that the (A)BMS/PB board has failing terminals inside it. is not communicating with the mainboard Charging may still be possible, and the Recommended action: Restart by...
6 Troubleshooting and diagnostics 6.8 Flex BP LED guide – indications [CRITICAL] 6.8.1 Welded contactor 6.8.3 Humidity detected inside Flex BP [v.1] [v.2] [v.1] [v.2] This error indicates that the contactor This error indicates that humidity has inside the Flex BP welds together due to been detected inside the Flex BP.
7 Warranty & Guarantee 7.1 Information Ride Awake AB a Swedish corporation, here above and after referred to as Awake, is a distributor of electrically driven electric watercrafts. All Awake’s products are covered by a complementary 12-month warranty. Any additional, legally binding local guarantee regulations apply...
Product, any loss or damage of any kind (physical, material or financial loss in relation to Awake shall not be liable for any warranty the [allegedly] defective products, loss other than listed above. of business, loss of revenue or loss of...
9 Contact Us If you have any questions about this User Manual, its content, either in parts or in its entirety, please don’t hesitate to reach out to support@awakeboards.com, we are at your disposal.
Need help?
Do you have a question about the VINGA Series and is the answer not in the manual?
Questions and answers