Related Manuals for Awake RAVIK Series
Summary of Contents for Awake RAVIK Series
- Page 1 Ride Awake AB User Manual Frihamnsgatan 26 info@awakeboards.com 115 56, Stockholm +46 (0) 877 77 270 Sweden awakeboards.com EU/GLOBAL DIGITAL EDITION/EU-GLOBAL V2.0.3...
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Page 3: Awake Rävik
Never attempt to repair or open the Awake RÄVIK by yourself. Any procedures not covered or described in this manual are only to be carried out by an authorized technician at your nearest dealership or by Awake. - Page 4 General and important symbols and labels In the manual you find these symbols and signs. Information of particular importance is distinguished in the following ways: This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
- Page 5 The operator accepts full responsibility for The Awake RÄVIK is emission-free due the use of the Awake RÄVIK in a safe and to the electric jet propulsion system and sensible manner. Pay special attention...
- Page 6 XR is short for ’Extended Range’, and (nose) of the board. Naturally, the tail is used to define Awake’s larger BP; foot strap is the foot strap positioned the ’XRBP’, as well as a board that towards the board’s back (tail).
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Page 7: Table Of Contents
1.2.2 Awake Flex BP 1.3 Serial Number Labels 2 Safety information 2.1 General safety precautions 2.1.1 Limitation on who may operate an Awake RÄVIK 2.1.2 Never use the Awake RÄVIK when: 2.1.3 Equipment and Clothing 2.1.4 Riding Safely Underway 2.1.5 Always ride with precaution and never: 2.2 Specific Safety Precautions... - Page 8 Table of Contents 2.4 Critical user procedures 3 Operation 3.1 Before using the board 3.1.1. Download the Awake app from Appstore Google Android 3.1.2 Connect to the Awake App 3.1.3 Binding Installation 3.1.4 Fin Installation 3.1.5 CPK installation 3.2 Getting started 3.2.1 Insert and Remove the Flex BP...
- Page 9 4.2.2 Board Storage 4.2.3 Flex BP Storage 4.2.4 Flex HC Storage 4.3 Winterization (long-term storage) 5 Maintenance 5.1 Maintaining the Awake RÄVIK 5.1.1 Post-Ride Care Routine 5.1.2 Hull Maintenance 6 Troubleshooting and diagnostics 6.1 Flex HC notifications - v.3 6.2 Flex BP LED indicators – BP display v.1...
- Page 10 6.8 Flex BP LED guide – indications [CRITICAL] 7 Warranty & Guarantee 7.1 Information 7.2 LIMITED Warranty 7.2.1 Limitation of liability 8 Technical Specifications 8.1 Awake RÄVIK ONE 8.2 Awake RÄVIK S 8.3 Awake RÄVIK 3 8.4 Awake Flex BP SR/XR 9 Contact Us...
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Page 11: Important Labels
1 Important labels 1.1 Warning labels 1.1.1 Awake RÄVIK Board 1.1.2 Awake Flex BP 1.1.3 Awake Flex Charger 1.1.4 Awake Flex HC... - Page 12 1 Important labels 1.1 Warning labels 1.1.5 Awake Flex HC Charger 1.1.6 Awake PKL 1.1.7 Awake x MFC Fins...
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Page 13: Warning Label Specification
1.2.1 Awake RÄVIK board FAILURE TO COMPLY CAN CAUSE SERIOUS INJURY OR DEATH! Read the Awake user manual before use! Always use Awake vehicles responsibly! This is an extreme sports product and should be used carefully; using it over your skill level may result in injuries or death. - Page 14 1 Important labels 1.2 Warning label specification Always use the electric surfboard with the Flex HC lanyard securely fastened on the wrist of the hand that will hold the Flex HC. Always keep the safety leash attached to your life west when riding the board. Always maintain full awareness of people, crafts, objects, and shoreline in the area where you are riding the electric surfboard.
- Page 15 1 Important labels 1.2 Warning label content • Take early action to avoid collision; remember electric surfboards do not have brakes. • Never cross the path in front of a boat or other electric surfboard, you may be hit resulting in injury or death. You should always take responsibility for watching marine traffic;...
- Page 16 If there are any red lights active for over 3 seconds, do not use the electric surfboard or charge the Flex BP - open the app and navigate to the Support tab. Fill in your Contact Details, Equipment Specifications and a Description of your issue. An Awake Product specialist will be in touch within 24h.
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Page 17: Awake Flex Bp
Always let the Flex BP charge fully to avoid damage to the Flex BP. Never try to open or repair the Flex BP, this should only be done by Awake or certified professionals. Do not use the electric surfboard if there are any problems with it. - Page 18 If there are any red lights active for over 3 seconds, do not use the electric surfboard or charge the Flex BP - open the app and navigate to the Support tab. Fill in your Contact Details, Equipment Specifications and a Description of your issue. An Awake Product specialist will be in touch within 24h.
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Page 19: Serial Number Labels
1 Important labels 1.3 Serial Number Labels 1.3.3 Awake Flex Charger 1.3.1 Awake RÄVIK Board 1.3.4 Awake Flex HC 1.3.2 Awake Flex BP... - Page 20 1 Important labels 1.3 Serial Number Labels 1.3.5 Awake Connector Module 1.3.6 Drivetrain...
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Page 21: Safety Information
Never more than one person riding the • If rider/owner is unfamiliar with RÄVIK at any time. navigational rules and regulations. 2.1.2 Never use the Awake RÄVIK when: • In swimming areas or anywhere there • Under the influence of alcohol. - Page 22 Articles such as If you plan on sharing your Awake RÄVIK items attached to your body may become with your family and friends or rent to...
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Page 23: Riding Safely Underway
HC’s charge level. Ensure you have enough Never ride without the proper use of the charge remaining to bring you safely back PKL and magnet. When the Awake RÄVIK is to shore. in use the leash must be fitted securely to the operator at all times. -
Page 24: Always Ride With Precaution And Never
2 Safety information 2.1 General safety precautions 2.1.5 Always ride with precaution and never: • Never ride without the attention of other people. Always make sure that aid is available in case of an emergency • Never ride at night or in low visibility conditions. -
Page 25: Specific Safety Precautions
2 Safety information 2.2 Specific Safety Precautions 2.2.1 Board & Driveline Safety • Never place body parts or objects in close vicinity to the driveline while the Flex BP is connected to the board. Never attempt to service the product in the water;... -
Page 26: Flex Bp, Flex Charger, Pkl / Cpk
2 Safety information 2.3 Flex BP, Flex Charger, PKL / CPK At all times charge with an approved charger supplied by Awake as water or metals. A short circuit 2.3.1 Handling of the BP may cause irreparable damage to the Awake RÄVIK electrical system. -
Page 27: Storage Of The Flex Bp
2 Safety information 2.3 Flex BP, Flex Charger, PKL / CPK charging so that the bottom of the gases. Flex BP will be able to transfer heat • Never short-circuit the Flex BP. from the Flex BP. • Charge the Flex BP only at ambient 2.3.2 Storage of the Flex BP temperatures around 22°C / 71.6F •... -
Page 28: Charger Safety
The Flex HC Never use charger for any other has magnetic components that can be purposes than to charge an Awake Flex compromised by the PKL / CPK. • Be careful with the PKL, as it could •... -
Page 29: Environment And Disposal Of Flex Bps, Flex Chargers, Pkls Etc
2.3.6 Environment and disposal of household waste disposal service. Flex BPs, Flex Chargers, PKLs etc. • Contact Awake or one of Awake´s Service Center for instructions on how to dispose of the damaged Flex BP. • The Flex BP must not be disposed of by incineration, landfilling, or mixing with household waste. -
Page 30: Critical User Procedures
2 Safety information 2.4 Critical user procedures Make sure all connection points are COMPLETELY DRY before inserting/connecting the Flex BP Never insert/connect or disconnect the Flex BP when the board is in the water Never insert/connect or disconnect the Flex BP to the board when the PKL / CPK is connected to the Flex BP Never insert/connect or disconnect the Flex BP to the charger when the PKL / CPK is connected to the Flex BP... -
Page 31: Operation
Awake RÄVIK with fins installed. The preference including accepting the waiver. Awake RÄVIK accepts single tab FCS type See the “Awake App” section for details on standard surf fins should you choose how to connect. to replace them in order to adjust the handling characteristics. -
Page 32: Getting Started
3.2.1 Insert and Remove the Flex BP the user. The PKL must be safely secured to the rider before attaching the PKL to The Awake RÄVIK features a Flex BP, which the board. must be removed for charging. The design... -
Page 33: Using The Flex Hc
To pair the Flex HC to your Flex BP for the first time: Connect to the BP through the Awake app. In the top right corner of the app screen, tap the ”Pair HC” QR-icon and scan the QR code shown on the Flex HC screen (3.) using the built in QR-code... -
Page 34: Charging
3 Operation 3.4 Charging 3.4.1 Charging the Flex BP Charge the Flex BP within 24 hours of each cycle of use. During longer periods Please adhere to the following procedure of storage (for example during off-season) when charging the Flex BP: make sure to maintain a state of charge at 80% in order to avoid irreparable total discharge of the Flex BP. -
Page 35: Charging The Flex Hc
3 Operation 3.4 Charging A full charge of the Flex BP should take approximately 80 minutes. When charging is complete, all 5 charge LEDs turn solid green and the charger fan will switch off. If overheating of the Flex BP occurs at any time during the charging process, the error LED on the display will switch to a solidly red state. -
Page 36: The Awake App
When enabled, this function allows the Turn on Bluetooth on your mobile device rider to split the ride modes into 10 and open the Awake App. Upon opening additional sub-modes to allow a more on the home tab, the app will automatically gradual setting of maximum power level. -
Page 37: Transport And Storage
For longer journeys, it’s best to transport In case of fire, cover the Flex BP with a the Awake RÄVIK in a car or other personal fire blanket or use a fire extinguisher vehicle. recommended for lithium ion battery fires. -
Page 38: Storage
4.2.2 Board Storage within the required range. Never store the Awake RÄVIK in water. Storing the Awake RÄVIK in the water may result in biological growth on and around the impeller and the jet housing, causing power loss. Should you have to leave the Awake RÄVIK in water for a short time,... -
Page 39: Winterization (Long-Term Storage)
This is because the Battery cells will otherwise deplete, rendering the Flex unusable, and in need of getting shipped back to Awake for repair (an action that is not covered by any warranty or guarantee. Make sure to adhere to the following steps for winterization:... -
Page 40: Maintenance
The jet Never attempt to repair or open system and wings are especially exposed the Awake RÄVIK by yourself. Any to impact from marine debris and bottom procedures not covered or described in conditions. Tighten any loose screws with this section are only to be carried out an Allen key. -
Page 41: Troubleshooting And Diagnostics 6.1 Flex Hc Notifications
Flex BP for more information about specific error code. If the issue persists, contact 6.1.4 Battery Warning - CM Error support through the Awake app. 6.1.3 Battery warning - Battery Overheating There is an issue with the Connector Module. - Page 42 6 Troubleshooting and diagnostics 6.1 Flex HC notifications – v.3 6.1.5 Battery warning - CM Overheating The battery will switch to ECO mode to preserve the motor controller. Recommended actions: Stop riding as soon as possible and wait for the CM to cool down. If this error occurs often, service may be needed.
- Page 43 All systems are fully functioning when the Flex BP is connected to a board. BLUE signals The battery is connected to the Awake App. ORANGE signals Anomaly detected – Check LED guides on pg. 47-48 for recommendations. signals Error detected – See LED guides on pages 49-50.
- Page 44 6 Troubleshooting and diagnostics 6.3 Flex BP LED explanations – Flex BP display v.1 LEDs 1-5 Shows charging level, charge sequence, and general Currently not in use system state. LEDs 6-10* White LED lights for support to be able to run quick diagnosis on any issues or errors.
- Page 45 Idle mode – When PKL / CPK is connected on Flex BP outside the board GREEN signals All systems are fully functioning BLUE signals Battery is connected to the Awake App ORANGE signals Anomaly detected – Check LED guides on pages 47-48 for recommendations signals Error detected –...
- Page 46 6 Troubleshooting and diagnostics 6.5 Flex BP LEDs & low-charge – Flex BP display v.2 LEDs 1-5 Shows charging level, charge sequence, and general system state. LEDs 6-10* Indicator lights for support to be able to run quick diagnosis on any issues or errors. Slow-down sequence (empty Flex BP) 1: The Flex BP is close to empty, low battery alerts are activated (one LED blinking green) 2: Very Low charge level is reached (all LED lights blinking white)
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Page 47: Flex Bp Led Guide
6 Troubleshooting and diagnostics 6.6 Flex BP LED guide – ORANGE indications 6.6.1 Overheating motor 6.6.4 Motor temp sensor failure [v.1] [v.2] [v.1] [v.2] The Flex BP will switch to ECO mode to The motor temp sensor is reporting preserve the motor. invalid values, which indicates motor temperature sensor failure. - Page 48 6 Troubleshooting and diagnostics 6.6 Flex BP LED guide – ORANGE indications 6.6.7 Board orientation sensor failure 6.6.10 Unbalanced Flex BP (SMALL diff.) [v.1] [v.2] [v.1] [v.2] This indicates that the ”upside-down” This warning indicates that there is a board orientation sensor is faulty. This difference between Battery cell voltage levels.
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Page 49: Flex Bp Led Guide
6 Troubleshooting and diagnostics 6.5 Flex BP LED guide – ORANGE indications 6.6.12 Faulty Bluetooth module [v.1] [v.2] This indicates that the Bluetooth module is not operating. The BP is still usable but can’t be connected to the app. Recommended actions: Contact Support for further recommendations. - Page 50 6 Troubleshooting and diagnostics 6.7 Flex BP LED guide – indications 6.7.1 Contactor precharge error 6.7.4 BMS connection issue [v.1] [v.2] [v.1] [v.2] This error indicates that the CM in the This error indicates that the (A)BMS/PB board has failing terminals inside it. is not communicating with the mainboard Charging may still be possible, and the Recommended action: Restart by...
- Page 51 6 Troubleshooting and diagnostics 6.8 Flex BP LED guide – indications [CRITICAL] 6.8.1 Welded contactor 6.8.3 Humidity detected inside Flex BP [v.1] [v.2] [v.1] [v.2] This error indicates that the contactor This error indicates that humidity has inside the Flex BP welds together due to been detected inside the Flex BP.
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Page 52: Warranty & Guarantee
7 Warranty & Guarantee 7.1 Information Ride Awake AB a Swedish corporation, here above and after referred to as Awake, is a distributor of electrically driven electric surfboards. All Awake’s products are covered by a complementary 12-month warranty. Reach out to Awake for information about warranty extensions. Legally binding local guarantee regulations apply. -
Page 53: Limited Warranty
Product, any loss or damage of any kind (physical, material or financial loss in relation to Awake shall not be liable for any warranty the [allegedly] defective products, loss other than listed above. of business, loss of revenue or loss of... -
Page 54: Technical Specifications
8 Technical Specifications 8.1 Awake RÄVIK ONE Motor: Dimensions: Awake - 11 kW Brushless DC Cooling: Passive water cooling Hull: Carbon/Innegra composite foam core sandwich monocoque Passenger Capacity: One (1) operator Max Rider Weight: 110 kg / 242 lbs Absolute Max Weight:... -
Page 55: Awake Rävik S
8 Technical Specifications 8.2 Awake RÄVIK S Motor: Dimensions: Awake - 11kW Brushless DC Cooling: Passive water cooling Hull: Carbon/Innegra composite foam core sandwich monocoque Passenger Capacity: One (1) operator Max Rider Weight: 110 kg/ 242 lbs Absolute Max Weight:... - Page 56 8 Technical Specifications 8.3 Awake RÄVIK 3 Motor: Dimensions: Awake - 11 kW Brushless DC Cooling: Passive water cooling Hull: Carbon/Innegra composit foam core sandwich monocoque Passenger Capacity: One (1) operator Max Rider Weight: 110 kg/ 242 lbs Absolute Max Weight:...
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Page 57: Awake Flex Bp Sr/Xr
8 Technical Specifications 8.4 Awake Flex BP SR/XR Weight SR: Dimensions: 18 kg / 40 lbs Weight XR: 22 kg / 48.5 lbs Battery SR: Li-Ion 1.9 kWh Battery XR: Li-Ion 2.85 kWh Category: 90 mm / 3.5 in 314 mm / 12.36 in * –... -
Page 58: Contact Us
9 Contact Us If you have any questions about this User Manual, its content, either in parts or in its entirety, please don’t hesitate to reach out to support@awakeboards.com, we are at your disposal. - Page 59 DIGITAL EDITION/EU-GLOBAL V2.0.3...
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