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Ride Awake AB
Frihamnsgatan 62
115 56, Stockholm
Sweden
EU/GLOBAL
User Manual
info@awakeboards.com
+46 (0) 877 77 270
awakeboards.com
DIGITAL EDITION/EU-GLOBAL V1.9.2

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  • Page 1 Ride Awake AB User Manual Frihamnsgatan 62 info@awakeboards.com 115 56, Stockholm +46 (0) 877 77 270 Sweden awakeboards.com EU/GLOBAL DIGITAL EDITION/EU-GLOBAL V1.9.2...
  • Page 3 Never attempt to repair or open the Awake RÄVIK by yourself. Any procedures not covered or described in this manual are only to be carried out by an authorized technician at your nearest dealership or by Awake.
  • Page 4 General and important symbols and labels In the manual you find these symbols and signs. Information of particular importance is distinguished in the following ways: This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
  • Page 5 The operator accepts full responsibility for The Awake RÄVIK is emission-free due the use of the Awake RÄVIK in a safe and to the electric jet propulsion system and sensible manner. Pay special attention...
  • Page 6 (tail). XR is short for ’Extended Range’, and is used to define Awake’s larger BP; the ’XRBP’, as well as a board that has been upgraded with an XRBP, for exampel;...
  • Page 7: Table Of Contents

    1.2.2 Awake BP 1.3 Serial Number Labels 2 Safety information 2.1 General safety precautions 2.1.1 Limitation on who may operate an Awake RÄVIK 2.1.2 Never use the Awake RÄVIK when: 2.1.3 Equipment and Clothing 2.1.4 Riding Safely Underway 2.1.5 Always ride with precaution and never: 2.2 Specific Safety Precautions...
  • Page 8 Table of Contents 3 Operation 3.1 Before using the board 3.1.1. Download the Awake app from Appstore Google Android 3.1.2 Connect to the Awake App 3.1.3 Binding Installation 3.1.4 Fin Installation 3.2 Getting started 3.2.1 Insert and Remove the BP 3.2.2 Attaching the PKL...
  • Page 9 4.2.2 Board Storage 4.2.3 BP Storage 4.2.4 HC Storage 4.3 Winterization (long-term storage) 5 Maintenance 5.1 Maintaining the Awake RÄVIK 5.1.1 Post-Ride Care Routine 5.1.2 Hull Maintenance 6 Troubleshooting and diagnostics 6.1 BP LED indicators – BP display v.1 6.2 BP LED explanations – BP display v.1 6.3 BP LED indicators –...
  • Page 10 Table of Contents 7.2 LIMITED Warranty 7.2.1 Limitation of liability 8 Technical Specifications 8.1 Awake RÄVIK ONE SR/XR 8.2 Awake RÄVIK S SR/XR 8.3 Awake RÄVIK 3 SR/XR 9 Contact Us...
  • Page 11: Important Labels

    1 Important labels 1.1 Warning labels 1.1.1 Awake RÄVIK Board 1.1.1 Awake RÄVIK Board 1.1.2 Awake BP 1.1.2 Awake BP 1.1.3 Awake RÄVIK Charger 1.1.3 Awake RÄVIK Charger 1.1.4 Awake HC 1.1.4 Awake HC...
  • Page 12 1 Important labels 1.1 Warning labels 1.1.5 Awake HC Charger 1.1.5 Awake HC Charger 1.1.6 Awake RÄVIK PKL 1.1.6 Awake RÄVIK PKL 1.1.7 Awake x MFC Fins 1.1.7 Awake x MFC Fins...
  • Page 13: Warning Label Specification

    1.2.1 Awake RÄVIK board FAILURE TO COMPLY CAN CAUSE SERIOUS INJURY OR DEATH! Read the Awake user manual before use! Always use Awake vehicles responsibly! This is an extreme sports product and should be used carefully; using it over your skill level may result in injuries or death.
  • Page 14 1 Important labels 1.2 Warning label specification Always use the electric surfboard with the HC lanyard securely fastened on the wrist of the hand that will hold the HC. Always keep the safety leash attached to your life west when riding the board. Always maintain full awareness of people, crafts, objects, and shoreline in the area where you are riding the electric surfboard.
  • Page 15 1 Important labels 1.2 Warning label content surface • Take early action to avoid collision; remember electric surfboards do not have brakes. • Never cross the path in front of a boat or other electric surfboard, you may be hit resulting in injury or death.
  • Page 16 1 Important labels 1.2 Warning label content If there are any red lights active for over 3 seconds, do not use the board or charge the BP - connect it to the app and send and e-mail to info@awakeboards. com with the numbers shown in the app under INFO - System info - BP ID and Board ID.
  • Page 17: Awake Bp

    Using this BP in temperatures below 10°C / 50°F degrees may decrease the riding time. Always let the BP charge fully to avoid damage to the BP. Never try to open or repair the BP, this should only be done by Awake or certified professionals.
  • Page 18 1.2 Warning label content NOMINAL VOLTAGE: 79.2V Damage to this BP may result in a fire. Only charge with approved Awake charging equipment. Do not handle this BP and/or board electronics with wet hands. Inspect this BP before every use or charge.
  • Page 19: Serial Number Labels

    1 Important labels 1.3 Serial Number Labels 1.3.3 Awake RÄVIK Batter Charger 1.3.3 Awake RÄVIK Batter Charger 1.3.1 Awake RÄVIK Board 1.3.1 Awake RÄVIK Board 1.3.4 Awake RÄVIK HC 1.3.4 Awake RÄVIK HC 1.3.2 Awake BP 1.3.2 Awake BP...
  • Page 20 1 Important labels 1.3 Serial Number Labels 1.3.5 Awake RÄVIK HC Charger 1.3.5 Awake RÄVIK HC Charger...
  • Page 21: Safety Information

    Never more than one person riding the • If rider/owner is unfamiliar with RÄVIK at any time. navigational rules and regulations. 2.1.2 Never use the Awake RÄVIK when: • In swimming areas or anywhere there • Under the influence of alcohol.
  • Page 22 Articles such as If you plan on sharing your Awake RÄVIK items attached to your body may become with your family and friends or rent to...
  • Page 23: Riding Safely Underway

    Ensure you have enough Never ride without the proper use of the charge remaining to bring you safely back PKL and magnet. When the Awake RÄVIK is to shore. in use the leash must be fitted securely to the operator at all times.
  • Page 24: Always Ride With Precaution And Never

    2 Safety information 2.1 General safety precautions 2.1.5 Always ride with precaution and never: • Never ride without the attention of other people. Always make sure that aid is available in case of an emergency • Never ride at night or in low visibility conditions.
  • Page 25: Specific Safety Precautions

    2 Safety information 2.2 Specific Safety Precautions 2.2.1 Board & Driveline Safety • Never place body parts or objects in close vicinity to the driveline while the BP is connected to the board. Never attempt to service the product in the water;...
  • Page 26: Bp, Charger, Pkl

    2 Safety information 2.3 BP, Charger, PKL At all times charge with an approved charger supplied by Awake conductive material, such as water 2.3.1 Handling of the or metals. A short circuit may cause irreparable damage to the Awake RÄVIK’s electrical systems.
  • Page 27: Storage Of The Bp

    2 Safety information 2.3 BP, Charger, PKL that the bottom of the BP will be able • Never short-circuit the BP. to transfer heat from the BP • Charge the BP only at ambient 2.3.2 Storage of the BP temperatures between 0°C and 45°F. •...
  • Page 28: Charger Safety

    2.3.4 Charger Safety (don’t store/keep in close proximity of each other. The HC has magnetic Never use charger for any other components that can be compromised purposes than to charge an Awake BP. by the PKL. • Never open the charger. •...
  • Page 29 2 Safety information 2.3 BP, Charger, PKL cause serious personal injury, and will directly result in harming the environment. • The substances contained inside the BP present chemical risks to the environment. The recommended disposal for any RÄVIK at its end-of- life is to dispose of the entire unit at or through an e-waste recycling center, program, or facility.
  • Page 30: Critical User Procedures

    2 Safety information 2.4 Critical user procedures Make sure all connection points are COMPLETELY DRY before inserting/connecting the BP Never insert/connect or disconnect the BP when the board is in the water Never insert/connect or disconnect the BP to the board when the PKL is connected to the BP Never insert/connect or disconnect the BP to the charger when the PKL is connected to the BP...
  • Page 31: Operation

    Awake RÄVIK with fins installed. The preference including accepting the waiver. Awake RÄVIK accepts single tab FCS type See the “Awake App” section for details on standard surf fins should you choose how to connect. to replace them in order to adjust the handling characteristics.
  • Page 32: Getting Started

    3.2.1 Insert and Remove the BP the user. The PKL must be safely secured to the rider before attaching the PKL to The Awake RÄVIK features a removable BP, the board. which must be removed for charging. The design also allows for fast BP swapping 3.2.3 Activating the Board...
  • Page 33: Using The Hc

    3 Operation 3.3 Using the HC 3.3.1 Power on the HC To power on the HC, depress the accelerator. A logo will appear once powered on, and shortly after the main page will display. If the HC is unable to connect to the BP, dashes will be displayed in the speed indication field and “No Signal”...
  • Page 34: Charging

    3 Operation 3.4 Charging 3.4.1 Charging the BP Charge the BP within 24 hours of each cycle of use. During longer periods of Please adhear to the following procedure storage (for example during off-season) when charging the BP: make sure to maintain a state of charge at 80% in order to avoid irreparable total discharge of the BP.
  • Page 35: Charging The Hc

    3 Operation 3.4 Charging The charging progress is communicated via the charge LEDs: When the BP reaches 20% charge the first charge LED will remain in a fixed “on” state, once 40% is reached the second charge LED will remain fixed “on”...
  • Page 36: The Awake App

    In order to change the Ride Mode on your connect via Bluetooth. To activate the BP BP, connect it to the Awake App on you when detached from the charger, attach mobile device, navigate to the “Set” page in the magnetic PKL to either keyhole.
  • Page 37 This is ideal for expert riders with more experience, a higher level of skill, and a strong control of the board. Once you have selected your desired setting, tap “Update” in the top right corner of the Awake App to sync the changes with your BP.
  • Page 38: Transport And Storage

    In case of fire, cover the BP with a fire blanket or use a fire distinguisher For longer journeys, it’s best to transport recommended for lithium ion BP fires. the Awake RÄVIK in a car or other personal vehicle. NEVER USE WATER. Depending on your location, public transport authorities may not allow 4.1.2 Air Transport...
  • Page 39: Storage

    4.2.2 Board Storage Never store the Awake RÄVIK in water. Storing the Awake RÄVIK in the water may result in biological growth on and around the impeller and the jet housing, causing power loss. Should you have to leave the Awake RÄVIK in water for a short time,...
  • Page 40: Winterization (Long-Term Storage)

    +), it’s crucial that the BP is kept at a nominal charge level of 80% throughout the storage period. This is because the Battery cells will otherwise depleat, rendering the BP unusable, and in need of getting shipped back to Awake for repair (an action that is not covered by any warranty or guarantee).
  • Page 41: Maintenance

    Never attempt to repair or open Should the hull sustain any minor cosmetic the Awake RÄVIK by yourself. Any scratches or cracks it may be repaired by procedures not covered or described in the user. Carefully sand down the area...
  • Page 42: Troubleshooting And Diagnostics 6.1 Bp Led Indicators - Bp Display

    All systems are fully functioning when the BP is connected to a board. BLUE signals The battery is connected to the Awake App. ORANGE signals Anomaly detected – Check LED guides on pg. 48-51 for recommendations. signals Error detected – Contact...
  • Page 43 6 Troubleshooting and diagnostics 6.2 BP LED explanations – BP display v.1 LEDs 1-5 Shows charging level, charge sequence, and general Currently not in use system state. LEDs 6-10* White LED lights for support to be able to run quick diagnosis on any issues or errors.
  • Page 44 GREEN signals All systems are fully functioning BLUE signals Battery is connected to the Awake App ORANGE signals Anomaly detected – Check LED guides on page 46-47 for recommendations signals Error detected – Check LED guides on page 48-49 for recommendations...
  • Page 45: Bp Led Explanations & Low-Charge - Bp Display

    6 Troubleshooting and diagnostics 6.4 BP LED explanations & low-charge – BP display v.2 LEDs 1-5 Shows charging level, charge sequence, and general system state. LEDs 6-10* Indicator lights for support to be able to run quick diagnosis on any issues or errors. Slow-down sequence (empty BP) 1: The BP is close to empty, the board transitions to ECO mode (one LED blinking green) 2: Low charge level is reached (all LED lights blinking white)
  • Page 46: Bp Led Guide - Orange Indications

    6 Troubleshooting and diagnostics 6.5 BP LED guide – ORANGE indications 6.5.1 Overheating motor 6.5.4 Motor temp sensor failure [v.1] [v.2] [v.1] [v.2] The BP will switch to ECO mode to The motor temp sensor is reporting preserve the motor. invalid values, which indicates motor temperature sensor failure.
  • Page 47: Bp Led Guide - Orange Indications

    6 Troubleshooting and diagnostics 6.5 BP LED guide – ORANGE indications 6.5.7 Board orientation sensor failure 6.5.10 Unbalanced BP (SMALL diff.) [v.1] [v.2] [v.1] [v.2] This indicates that the ”upside-down” This warning indicates that there is a difference between Battery cell voltage board orientation sensor is faulty.
  • Page 48: Bp Led Guide - Red Indications

    6 Troubleshooting and diagnostics 6.6 BP LED guide – indications 6.6.1 Contactor precharge error 6.6.3 Powerboard failure [v.1] [v.2] [v.1] [v.2] This error indicates that the CM in the This error indicates that the powerboard board has failing terminals inside it. has not been communicating with the Charging may still be possible, and the mainboard for over than 6 seconds.
  • Page 49: Bp Led Guide - Red Indications [Critical]

    6 Troubleshooting and diagnostics 6.7 BP LED guide – indications [CRITICAL] 6.7.1 Welded contactor 6.7.3 Humidity detected inside BP [v.1] [v.2] [v.1] [v.2] This error indicates that the contactor This error indicates that humidity has inside the BP welds together due to the been detected inside the BP.
  • Page 50: Warranty & Guarantee

    7 Warranty & Guarantee 7.1 Information Ride Awake AB a Swedish corporation, hereabove and after referred to as Awake, is a distributor of electrically driven electric surfboards. All Awake’s products are covered by the European standard 24-month guarantee. Additionally, Awake gives new clients a complementary commercial warranty on the first 12 months out of the above-mentioned 24 months.
  • Page 51: Limited Warranty

    Product, any loss or damage of any kind (physical, material or financial loss in relation to Awake shall not be liable for any warranty the [allegedly] defective products, loss other than listed above. of business, loss of revenue or loss of...
  • Page 52: Technical Specifications

    8 Technical Specifications 8.1 Awake RÄVIK ONE SR/XR Dimensions: Motor: Brushless DC 1790 mm / 70.5 in BP (SR): Li-Ion 2.0 kWh BP (XR): Li-Ion 2.9 kWh Cooling: Passive water cooling Hull: Carbon/Innegra composit foam core sandwich monocoque Category: Passenger Capacity:...
  • Page 53: Awake Rävik S Sr/Xr

    8 Technical Specifications 8.2 Awake RÄVIK S SR/XR Dimensions: Motor: Brushless DC 1760 mm / 69.5 in BP (SR): Li-Ion 2.0 kWh BP (XR): Li-Ion 2.9 kWh Cooling: Passive water cooling Hull: Carbon/Innegra composit foam core sandwich monocoque Category: Passenger Capacity:...
  • Page 54: Awake Rävik 3 Sr/Xr

    8 Technical Specifications 8.3 Awake RÄVIK 3 SR/XR Dimensions: Motor: Brushless DC 1790 mm / 70.5 in BP (SR): Li-Ion 2.0 kWh BP (XR): Li-Ion 2.9 kWh Cooling: Passive water cooling Hull: Carbon/Innegra composit foam core sandwich monocoque Category: Passenger Capacity:...
  • Page 55: Contact Us

    9 Contact Us If you have any questions about this User Manual, its content, either in parts or in its entirity, please don’t hesitate to reach out to support@awakeboards.com, we are at your disposal.
  • Page 56 DIGITAL EDITION/EU-GLOBAL V1.9.2...

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