Do you have a question about the M1 and is the answer not in the manual?
Questions and answers
Sue G Russell
January 29, 2025
I can not get the thing with the litter to come off the machine - very frustrasting.
2 comments:
Mr. Anderson
May 14, 2025
To remove the litter container (waste bin) from the Neakasa M1 machine, pull out the drawer where the waste bin is located. This area is referred to as the "Waste Bin Pull out the drawer" in the parts list.
This answer is automatically generated
Сережа
June 23, 2025
@Sue G Russell
Что такое перегрев главного двигателя?
linda lippincott
May 13, 2025
need to change language to english on m1
1 comments:
linda lippincott
May 13, 2025
how to change language
Terence Riley
March 12, 2025
Cannot get the litter doors to open & close
1 comments:
Mr. Anderson
May 14, 2025
If the litter doors on the Neakasa M1 won't open or close, follow these steps:
1. Remove the litter chamber. 2. Check if there is any object stuck in the door or at the bottom of the machine. 3. If an object is found, clean it out. 4. If no obstruction is found and the issue continues, contact customer service.
Also, avoid applying force to the chamber door area to prevent deformation, which may hinder normal opening and closing.
Safety Instructions · Place the product in a stable, indoor, cool, and dry location, avoiding exposure to direct sunlight to prevent component aging. · Keep out of reach of children. Children and those with disabilities should use the product under adult supervision. ·...
Parts Name Litter Chamber Fixed Cover - Right Litter Chamber Fixed Cover - Left Litter Chamber Fixed Cover Lock Catchet Main Unit Buttons Power Connector Support Legs ON/OFF Clean Level Empty WIFI Waste Bin Pull out the drawer Trash Bag Drawstring Fixing Slot ,Siclicone Slot...
Get Started 1. Turn the cardboard tray upside down, place the machine on the tray, and insert the four legs into the round holes at the bottom in the outward direction. Then, flip it over. · Do not forcefully rotate the litter chamber; the machine will automatically return to its original position after powering on.
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Get Started 2. Pull out the drawer, press down on the bottom to unfold the collapsible waste bin, tear off a trash bag, unfold it, and fit it onto the waste bin following the diagram. Thread one end of the strap through the buckle slot to secure the bag in place. Place the waste bin into the bottom of the machine.
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Get Started 3. Move the machine to the desired location (it is recommended to hold the bottom of the machine body). Plug in the power adapter. · Please place the machine on a flat surface, preferably in the same location or nearby where the previous cat litter box was positioned. Avoid placing it outdoors.
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Get Started 4. Add cat litter up to the indicated line, ensuring it does not fall below the minimum line or exceed the maximum line. We recommend using high clumping bentonite cat litter. If using tofu cat litter, set the automatic cleaning time to more than 10 minutes to ensure proper clumping.
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Get Started 6. Scan the QR code to download the Neakasa app. Long-press the WIFI button for 3 seconds and wait for the WIFI indicator light to flash white.In the Neakasa app, select "Add" and choose the cat litter box. Proceed to the pairing page, then select your home WIFI and input the password.Wait for the prompt on the screen, and once the connection is successful, follow the system's instructions to set a name and...
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Cat Litter Level Calibration · The innovative design of the M1 litter box allows us to measure the remaining cat litter in the litter compartment. Please ensure there are no objects placed on the litter box to avoid inaccurate weight measurement.
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Get Started Button Function Description Basic Functions Interrupt Indicator Lights Long press for 3 seconds to Powered on: Steady white light; turn on or off Powered off: Not lit ON/OFF Button Normal state: Not lit; Cleaning in Press once to start a During the cleaning, progress: Green light breathing;...
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Get Started Indicator Light for Malfunctions Light Positions Indicator Lights for Malfunctions (sorted by severity, red blinking > steady red > yellow blinking > steady yellow) Red blinking: Weight sensor overloaded. Steady red: Left/right litter chamber fixed cover not installed. ON/OFF Red blinking: Chamber door motor blocked Steady red: Litter chamber motor blocked...
Specifications Product Model PS0120 Rated Power Rated Voltage Litter Chamber Capacity 7.2L Waste Bin Capacity Litter Chamber Entrance Height 35cm or 13.8 inch Operating Noise Level 50dB...
Consumables and accessories that come with the product. 5. If the product is repaired under warranty, the shipping cost will be covered by Neakasa, but the cost of packaging materials will not be included. 6. If the product is not covered by the warranty, the customer will be responsible for shipping and repair costs when returning it for repair.
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Cat Litter Level Calibration · The innovative design of the M1 litter box allows us to measure the remaining cat litter in the litter compartment. Please ensure there are no objects placed on the litter box to avoid inaccurate weight measurement.
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使い始める Button Function Description Basic Functions Interrupt Indicator Lights Long press for 3 seconds to Powered on: Steady white light; turn on or off Powered off: Not lit ON/OFF Button Normal state: Not lit; Cleaning in Press once to start a During the cleaning, progress: Green light breathing;...
Need help?
Do you have a question about the M1 and is the answer not in the manual?
Questions and answers
I can not get the thing with the litter to come off the machine - very frustrasting.
To remove the litter container (waste bin) from the Neakasa M1 machine, pull out the drawer where the waste bin is located. This area is referred to as the "Waste Bin Pull out the drawer" in the parts list.
This answer is automatically generated
@Sue G Russell Что такое перегрев главного двигателя?
need to change language to english on m1
how to change language
Cannot get the litter doors to open & close
If the litter doors on the Neakasa M1 won't open or close, follow these steps:
1. Remove the litter chamber.
2. Check if there is any object stuck in the door or at the bottom of the machine.
3. If an object is found, clean it out.
4. If no obstruction is found and the issue continues, contact customer service.
Also, avoid applying force to the chamber door area to prevent deformation, which may hinder normal opening and closing.
This answer is automatically generated
猫砂が少なすぎるというメッセージがでて、較正ができないのですが、どうすれば良いですか? 電源を入れたまま耳などを外して、もとに戻す方法はやってみましたがダメでした。
Пишет " Перегрев главного двигателя ".. Лотку полгода, жесть!!!! Что это?
постоянно горит красная лампочка хотя лоток пустой и наполнитель в норме