The exclusion and limitations of liability referred to in this notice shall be effective to the fullest extent permissible at law. For the avoidance of doubt, nothing in this notice shall be taken to exclude or limit Toshiba Tec Corporation’s liability for death or personal injury caused by Toshiba Tec Corporation’s negligence or Toshiba Tec Corporation’s fraudulent misrepresentation.
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Product even if Toshiba Tec Corporation is advised of the possibility of such damages. Toshiba Tec Corporation shall not be liable for any loss, cost, expense, claim or damage caused by any inability to use (including, but not limited to failure, malfunction, hang-up, virus infection or other problems) which arises from use of the Product with hardware, goods or software which Toshiba Tec Corporation has not directly or indirectly supplied.
Standards below are certified under the operation with the provided antenna. Do not use this product with other antennas. Europe – EU Declaration of Conformity Hereby, Toshiba Tec Corporation, declares that the BX410T series are in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. USA – Federal Communications Commission (FCC)
à des appareils mobiles (antennes sont supérieures à 20 cm à partir du corps d’une personne). Approved Countries/Regions for Use for the Devices This equipment is approved to the radio standard by the specific countries/regions. Please ask Toshiba Tec authorized dealers or service technicians.
CONTENTS Preface..............................3 How to read this manual ............................3 Precautions for the handling of Wireless Communication Devices ............. 5 Regulatory Information .............................. 5 Approved Countries/Regions for Use for the Devices ....................6 Precaution for Use ..............................6 Chapter 1 Product Overview Accessories ............................
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If the media are jammed ............................71 If the ribbon is cut off in the middle.......................... 74 If the ribbon winds become disordered........................76 Chapter 5 Appendix Specifications ............................. 78 Printer..................................78 Media ..................................80 RFID tag ..................................85 Ribbon ..................................88 Notes on using options..............................
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Product Overview Accessories ........................10 Names and functions of parts ....................11 Exterior view.................................11 Printing mechanism.............................12 Operation panel ..............................14 Compatible USB memories ..........................16...
Accessories Confirm whether all the accessories are present. If anything is missing, contact your service representative. [ 1 ] [ 2 ] Name of part Safety Information (multi-language) Quick Setup Guide (1 set) 10 Accessories...
Names and functions of parts Exterior view [15] [10] [14] [13] [11] [12] Name of part Color LCD Displays the setting screen of each function and the status of the printer. Operation panel There are two types of lamps that indicate the status of the printer and 11 buttons that operate the printer.
Connects peripherals. For peripheral devices connected to the extended I/O port, use devices that comply with specifications and relevant laws and regulations. Note that Toshiba Tec does not manufacture any devices for connection to the extended I/O port. Serial interface port (option) Connects RS-232C compliant communication cable.
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1.Product Overview Name of part Ribbon stopper Adjusts the position of the stoppers to match the width of the ribbon to be used. High-temperature warning label Be careful of high temperatures. Print head block This unit prints on media. Beneath the print head block are temperature sensor, reflective sensor, transmissive sensor, and ribbon end sensors.
1.Product Overview Operation panel [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 6 ] [ 5 ] [ 7 ] [ 9 ] [ 8 ] [ 10 ] [ 11 ] Name of part Color LCD (272 x 480 dots) Displays the status of the printer and the setting screen of each function.
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1.Product Overview Name of part [MODE] button Press this button to display the menu screen. Holding this button down for more than 3 seconds in online mode will switch to user mode. [CANCEL] button Press this button to clear the current print job. ...
1.Product Overview Compatible USB memories You can save receive buffer contents and operation log information to a USB memory. For details, refer to “Key Operation Specification”. Use a USB memory that meets the following conditions: Integrated device with flash memory (directly connects to the USB port) ...
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Printer Setup Preparing to use the printer ....................18 Setup locations ..............................18 When purchasing the power cable........................20 Connecting the power cable ..........................21 Connecting to a computer...........................23 Turning the printer ON/OFF....................26 Turning on the printer ............................26 Turning off the printer ............................27 Media loading procedure....................29 Loading the media ...............................30 Loading media with the optional cutter module attached ................36 Loading the fanfold paper ...........................38...
Preparing to use the printer This section explains how to set up the printer, connect a computer, and connect the power cable. Setup locations Always ensure that at least two people are involved when relocating the printer. Attempting to relocate this printer alone can lead to injury. When relocating this printer, grasp it at the indicated area shown below.
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2.Printer Setup Set up the printer in a location that is flat and level, with good ventilation, and enough space to do operations. Also, provide open space around the printer as shown in the illustrations below. 376 mm (14.8") 40 mm 278 mm 58 mm 460 mm...
2.Printer Setup When purchasing the power cable In some countries/regions, the power cable is not provided with this printer. In this case, use a power cable approved for your country/region. Power cable instructions 1. For use with 100 – 125 Vac mains power supply, select a power cable rated Min. 125 V, 10 A. 2.
2.Printer Setup Connecting the power cable Use the following procedure to connect the provided power cable to an electric outlet. The power plug has a ground wire, so be sure to connect it to a ground terminal also. Use only the AC voltage specified on the rating plate. Otherwise, it may cause fire or electric shock.
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2.Printer Setup Confirm that the main power switch [1] of the printer is turned off. side is off. Connect the power cable [2] to the AC power inlet [1] on the rear panel. 22 Preparing to use the printer...
2.Printer Setup Connecting to a computer Use the following procedure to connect to a computer. Which communications cable to use depends on the means of communicating with the computer. For details, consult with your service representative. Connecting with a LAN cable Connect the connector of the LAN cable [2] to the LAN port [1] on the back of the printer.
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2.Printer Setup Connecting with a USB cable Turn on the computer and start up the Windows system. Turn on the main power switch on the rear of the printer and press the POWER button on the front. P.26 “Turning on the printer” Connect the connector of the USB cable [2] to the USB interface [1] for connecting a host computer on the back of the printer.
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2.Printer Setup Connecting via wireless LAN (optional) Before doing wireless communications, be sure to carefully read the information referenced below. P.5 “Precautions for the handling of Wireless Communication Devices” Check that there are no obstructions between the printer and the host. Obstructions in between them could cause poor communications.
Turning the printer ON/OFF Turn the printer on or off using the main switch at the rear and the POWER button on the front. Do not connect or disconnect the power cable to on/off the printer. This could cause malfunctions. Turning on the printer Turn on the main power switch [1] on the rear of the printer.
2.Printer Setup “Online” is displayed on the color LCD. The ONLINE lamp (blue) flashes for about 15 seconds, and then stays lit. If the power does not turn on or an error message is displayed, refer to the following page. ...
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2.Printer Setup Press the POWER button [1] on the front of the printer. The data in memory is erased and the printer is turned off. Press the [PAUSE] or [ENTER] button. To cancel the operation and return to the previous screen, press the [FEED] or [CANCEL] button. ...
Use Toshiba Tec Corporation certified genuine media. For details about ordering and preparing media, contact your service representative. Toshiba Tec Corporation shall assume no liability for any consequences of printing by loading media other than Toshiba Tec Corporation certified ones.
2.Printer Setup Loading the media Fully open the top cover to the left. Leaving it at a halfway position could cause it to close by itself, causing injury. Immediately after printing, do not touch the print head or its surrounding area. This could cause burns.
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2.Printer Setup Raise the print head block [1]. Fold down the roll media holder [1]. When replacing the media, remove the old media or its core from supply shaft [2]. Media loading procedure 31...
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2.Printer Setup Set the media on the supply shaft [1], and pass the media behind the media guide shaft [2]. The media path varies based on the orientation of the print side, whether it faces outward or inward. Refer to the figure below for correct media installation.
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2.Printer Setup Place the roll media holder [1] upright. Carefully lift the roll media holder to prevent damage to the roll media. Ensure the gap between the roll media holder and the roll media is between 0.5 mm (0.02") and 2 mm (0.08"). Loosen the thumbscrew [2] on the media guides [1] and spread them slightly wider than the width of the media.
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2.Printer Setup For labels, cut the base [1] straight between the labels. Adjust the gap between the media guides [1] and the media [2] to approx. 0.5 mm (0.02"), and tighten the thumbscrew [3] to secure the media guide. Lower the print head block [1]. To adjust the position of the media detection sensor, refer to the following reference.
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2.Printer Setup Set the ribbon shaft fixing plate [1] and secure the print head block by rotating the head lever [2] to the “LABEL” or “TAG” position, depending on the media type. Switch the position of the head lever according to the thickness of the media. Label media: LABEL Tag media: TAG ...
2.Printer Setup Loading media with the optional cutter module attached Fully open the top cover to the left. Leaving it at a halfway position could cause it to close by itself, causing injury. Immediately after printing, do not touch the print head or its surrounding area. This could cause burns.
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2.Printer Setup Set the ribbon shaft fixing plate [1] and secure the print head block by rotating the head lever [2] to the “LABEL” or “TAG” position, depending on the media type. Switch the position of the head lever according to the thickness of the media. Label media: LABEL Tag media: TAG ...
2.Printer Setup Loading the fanfold paper Fully open the top cover to the left. Leaving it at a halfway position could cause it to close by itself, causing injury. Immediately after printing, do not touch the print head or its surrounding area. This could cause burns.
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2.Printer Setup Raise the print head block [1]. Loosen the thumbscrews [1] on the right and left sides of the external media guide to spread it slightly wider than the width of the media. Place fanfold paper [1] behind the rear of the printer and insert the end of it into the media slot under the external media guide [2].
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2.Printer Setup Position the fanfold paper so its top is at least 45 mm (approx. 1.77") below the printer’s media slot at position [a]. To place the printer and the fanfold paper on a table of a single height, make sure that the distance [b] between the fanfold paper and the media slot of the printer is at least 20 mm (0.79").
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2.Printer Setup Pass the leading edge of the media [1] between the left and right media guides [2], and feed it to the media outlet through the lower side of the print head block. For labels, cut the base [1] straight between the labels. Adjust the gap between the media guides [1] and the media [2] to approx.
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2.Printer Setup Lower the print head block [1]. To adjust the position of the media detection sensor, refer to the following reference. P.49 “Adjusting the position of the media detection sensor” Set the ribbon shaft fixing plate [1] and secure the print head block by rotating the head lever [2] to the “LABEL”...
This section explains the procedure for loading a ribbon in the printer. Use a Toshiba Tec Corporation certified genuine ribbon. For details about ordering a ribbon, contact your service representative. To print with the direct thermal method, do not load a ribbon. Printing with a ribbon loaded could damage the print head and could also cause the melted ribbon to adhere to the print head, requiring the replacement of the print head (for a fee).
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2.Printer Setup Fully open the top cover [1] to the left. Turn the head lever [1] to the “FREE” position. Then, gently pull the ribbon shaft fixing plate [2] downwards to the right. The ribbon shaft fixing plate may fall under its own weight, causing injury. Put your hand on the ribbon shaft fixing plate and pull it down slowly.
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2.Printer Setup Referring to the scale [1] stamped on the ribbon shafts, adjust the ribbon stoppers [2] to match the width of the ribbon being installed. While pressing the two knobs, move the ribbon stoppers [1]. Adjust the ribbon so its center aligns with the center of the media. ...
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2.Printer Setup When inserting the ribbon, press on its core. Applying pressure to the ribbon’s side can cause it to shift diagonally, leading to wrinkles. Be sure to hold the ribbon firmly with your hands during installation, as it can easily unwind and spread out. Thread the ribbon beneath the print head block [1].
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2.Printer Setup Pass the ribbon through the correct path. Lower the print head block [1] and set the ribbon shaft fixing plate [2]. Turn the ribbon shaft [1] on the take-up side clockwise to fully wind up the leader tape section (silver) [2] on the ribbon.
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2.Printer Setup Rotate the head lever [1] to the “LABEL” or “TAG” position based on your media type to lock the print head block in place. Close the top cover [1] gently. 48 Loading the ribbon (thermal transfer method)
Adjusting the position of the media detection sensor The printer features two media detection sensors: a transmissive sensor for detecting gaps between labels, and a reflective sensor for identifying black marks on the media’s backside. If the sensor is improperly adjusted, the printer may not feed the media, displaying an “Paper Jam ****” error message.
2.Printer Setup Manually position the media sensor [1] to ensure the transmissive sensor’s indicator ( ) [2] precisely aligns with the required gap. Adjusting the position of the reflective sensor Fully open the top cover to the left. Turn the head lever to the “FREE” position. Then, gently pull the ribbon shaft fixing plate [2] downward and to the right.
2.Printer Setup Move the media sensor [1] by hand and align the reflective sensor [2] with the center line of the black mark [3]. Adjusting the media near-end sensor For cut or peel-off issuance with inner roll media, the (ribbon near-end/paper near-end) icon will display on the color LCD to alert you as the media approaches its end.
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2.Printer Setup 52 Adjusting the position of the media detection sensor...
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Daily Maintenance Cleaning the printer ......................54 Cover..................................54 Print head................................55 Platen unit ................................56 Media detection sensors / Ribbon end sensor ....................58 Media near-end sensor ............................59 Media housing ..............................60 Cutter module (optional).............................62 When you do not use the printer for a long period of time................62...
Cleaning the printer Clean the printer periodically (at each media replacement) to ensure that clear prints can always be obtained. The print head and the platen unit, in particular, can easily get dirty. Clean them with the procedure below. Do not splash water directly or clean with a cloth containing a large amount of moisture. Allowing water to enter inside the printer could cause fire and electric shock.
3.Daily Maintenance Print head Turn off the main power switch and unplug the power cable. Fully open the top cover to the left. Turn the head lever [1] to the “FREE” position. Then, gently pull the ribbon shaft fixing plate [2] downwards to the right.
3.Daily Maintenance Clean the print head (hatched portion). Clean the print head heating section [1] (hatched portion), with a head cleaner pen [2], a commercially available cotton swab, or a soft cloth containing a small amount of anhydrous ethanol. Order the separately sold head cleaner pen from your service representative. ...
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3.Daily Maintenance Raise the print head block [1] and remove the media or ribbon. Wipe dirt off the platen unit [1] a soft cloth containing a small amount of anhydrous ethanol. Conduct cleaning for each roll of media. Do not damage the platen unit with a sharp object. This could cause print failures and malfunctions. ...
3.Daily Maintenance Media detection sensors / Ribbon end sensor Turn off the main power switch and unplug the power cable. Fully open the top cover to the left. Turn the head lever [1] to the “FREE” position. Then, gently pull the ribbon shaft fixing plate [2] downwards to the right.
3.Daily Maintenance Clean the media detection sensor [1] and the ribbon end sensor [2] with a soft cloth containing a small amount of anhydrous ethanol or a cotton swab. Wipe paper powder and dust with a dry, soft cloth. Do not damage the sensor with a sharp object. This could cause print failures and malfunctions. ...
3.Daily Maintenance Media housing Turn off the main power switch and unplug the power cable. Fully open the top cover to the left. Turn the head lever [1] to the “FREE” position. Then, gently pull the ribbon shaft fixing plate [2] downwards to the right.
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3.Daily Maintenance Clean the pinch roller [1] and feed roller [2] with a soft cloth containing a small amount of anhydrous ethanol. Wipe paper powder and dust off the media housing with a dry, soft cloth. If the dirt cannot be removed, wipe the dirt off with a soft cloth moistened with a neutral detergent diluted with water.
3.Daily Maintenance Cutter module (optional) Do not touch sharp cutter blade. This could cause injury. Turn off the main power switch and unplug the power cable. Fully open the top cover to the left. Loosen screws [1] and open cutter cover [2]. Wipe paper powder and dust with a dry, soft cloth.
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Troubleshooting Troubleshooting.......................64 Error messages..............................64 If the printer does not operate correctly ......................68 If the media are jammed .............................71 If the ribbon is cut off in the middle........................74 If the ribbon winds become disordered......................76...
Troubleshooting If any problems occur during use, check the following. If the printer is not restored to normal, turn off the main power switch, unplug the power cable from the electric outlet, and consult with your service representative. Error messages If an error message appears, take action according to the details of the error.
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4.Troubleshooting Display Cause Action No Paper The media were used up. Load new media and press the [RESTART] button to continue printing where it left off. P.29 “Media loading procedure” No media are loaded. Load the media correctly. P.29 “Media loading procedure” The detection level of the media Adjust the sensor by using the media used.
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4.Troubleshooting Display Cause Action Format Error Check the An error occurred in formatting the Turn off the power and then on again and settings. registration memory (USB memory or retry formatting. flash ROM on the CPU board). Check the details of the command to register. If the problem recurs, turn off the power and contact the service personnel.
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4.Troubleshooting Display Cause Action System Error ## An operation such as the following was Turn off the power and then on again. (##: 2-digit number) performed: If the problem recurs, turn off the power and contact the service personnel. Fetch an instruction from an odd- numbered address ...
4.Troubleshooting Display Cause Action Please insert USB Memory A USB memory is required but not Insert the USB memory. inserted. Other error messages A problem has occurred in hardware or Turn off the power and then on again. software. If the problem recurs, turn off the power and contact the service personnel.
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No print data is sent from the Send print data. computer. Printing is blurry. Toshiba Tec Corporation certified Replace the media with Toshiba Tec media are not used. Corporation certified ones. P.80 “Media” Toshiba Tec Corporation certified Replace the ribbon with Toshiba Tec ribbon is not used.
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The label is not peeled off. Toshiba Tec Corporation certified Replace the media with Toshiba Tec (When the peel-off module media are not used. Corporation certified ones. P.80 “Media”...
4.Troubleshooting Symptom Cause Action The ribbon is wrinkled. There is more print data on either the Open the top cover, rotate the head lever to right or left side. “FREE”, and tightly wind the ribbon to eliminate any slack or wrinkles. Afterwards, reset the head lever to its original position.
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4.Troubleshooting Fully open the top cover [1] to the left. Turn the head lever [1] to the “FREE” position. Then, gently pull the ribbon shaft fixing plate [2] downwards to the right. The ribbon shaft fixing plate may fall under its own weight, causing injury. Put your hand on the ribbon shaft fixing plate and pull it down slowly.
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4.Troubleshooting Reload the media properly. P.29 “Media loading procedure” If you removed the ribbon, reload it. P.43 “Loading the ribbon (thermal transfer method)” Lower the print head block [1]. Install the ribbon shaft fixing plate [1] and then turn the head lever [2] to the “LABEL” or “TAG” position to secure the print head block, depending on the media you are using.
4.Troubleshooting If the ribbon is cut off in the middle If the ribbon is cut off in the middle, repair it with the procedure below. (Temporary measure) If you have a new ribbon, replace the ribbon with that one. P.43 “Loading the ribbon (thermal transfer method)” ...
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4.Troubleshooting Cut the cut off portions neatly. Overlay one portion on the other, aligning them horizontally, and fasten the overlay firmly with adhesive cellophane tape. Make two or three winds of the ribbon around the take-up (used ribbon) side roll. Reload the ribbon properly.
4.Troubleshooting If the ribbon winds become disordered If the ribbon winds become disordered because the ribbon storage condition is poor or you dropped the ribbon when loading it, wind the ribbon again with the procedure below. (Temporary measure) If you have a new ribbon, replace the ribbon with that one. ...
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Appendix Specifications ........................78 Printer...................................78 Media ..................................80 RFID tag ................................85 Ribbon ..................................88 Notes on using options............................89...
25 to 85% (no condensation) Printing method Thermal transfer (ribbon transfer)/Direct thermal (heat direct coloring) Resolution BX410T-GS02-QM-S, BX410T-GS06-QM-S: 8 dots/mm (203 dpi) BX410T-TS02-QM-S, BX410T-TS06-QM-S: 12 dots/mm (305 dpi) (The print head replacement allows for resolution switching between 203 dpi and 305 dpi.)
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5.Appendix Item Description Interface USB port x1 (high-speed 2.0-compliant port) LAN port x1 (10BASE-T/100BASE-TX/1000BASE-T compliant) USB host x1 (high-speed USB V2.0-compliant port) Bluetooth x1 (Optional: BX700-WLBT-S) (V5.0 Dual mode) Wireless LAN x1 (Optional: BX700-WLBT-S) (IEEE802.11a/b/g/n/ac/ax compliant) RS-232C x1 (Optional: B-EX700-RS-QM-R) External I/O x1 (Optional: BX700-IO-QM-S) Dimensions 278.0 mm x 460.0 mm x 310.0 mm (10.95"...
5.Appendix Media Media include labels, tags, and receipts of the heat direct coloring type. Use Toshiba Tec Corporation certified genuine media. For details about ordering and preparing media, contact your service representative. BX410T-GS02-QM-S, BX410T-GS06-QM-S Unit: mm (inch) Cut issuance...
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5.Appendix Notes for media If the tail end of the media is fastened to the core with tape or glue, the load on the media could fluctuate at the moment the tail end is peeled off. This could cause uneven transfer, having an impact on printing. Of particular note is that in that event, the printed barcodes or 2 dimensional codes could become unreadable.
5.Appendix RFID tag Basically, the specification of RFID tag paper conform to the specifications of print media. Items that differ are listed in the table below. For details about ordering RFID tag paper, contact your service representative. Unit: mm (inch) Issue mode Item Batch issuance...
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5.Appendix Ambient temperature The performance of the wireless system changes depending on the ambient temperature. If the ambient temperature changes from the one at the time of making the RFID settings, writing to data to the RFID tag may fail. Manual cutting/Cut issuance During manual cutting or cut issuance, reverse feeding to the RFID writing position may cause the RFID tag paper to slip out of the platen, resulting in a failure to continue issuance.
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5.Appendix 13. Constraints on the placement of the RFID tag-encapsulated portion (chip/antenna portion) - The RFID tag-encapsulated portion (chip/antenna portion) should be placed within 50 mm (1.97") of the leading edge of the paper (as shown in the figure below, Y ≤ 50 mm). If it is placed beyond 50 mm (1.97"), reverse feeding of more than 50 mm (1.97") may be required to move from the RFID writing position to the home position, which could cause the printer to fail in performing reverse feeding properly.
5.Appendix Ribbon Use a Toshiba Tec Corporation certified genuine ribbon. For details about ordering a ribbon, contact your service representative. Item Description Ribbon shape Spool method Ribbon width 40 - 112 mm (1.57" - 4.41") Ribbon width tolerance ±1 mm (0.04") Ribbon winding width Ribbon width -0/+2 mm (-0/+0.08")
For details, refer to “Key Operation Specification”. BX410T-GS02-QM-S, BX410T-GS06-QM-S: The rotary cutter cannot perform cut issuance at print speeds of 10 ips or higher. When the print speed is set to 10 ips or above, it will automatically be reduced to 6 ips.
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