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Problem solving guide
General problems
Problem
The machine shakes
during the spin cycle.
The pump makes
strange noises.
Large amounts of
detergent residue remain
in the detergent
dispenser drawer.
Fabric conditioner is not
completely dispensed or
too much water remains
in the § compartment.
The laundry has not
been spun satisfactorily.
When laundry is dry it
feels hard to the touch.
36
Possible cause
The machine feet are
not level.
This is not a fault! These noises occur at the end of
a pump sequence as a normal part of the operation.
The water pressure is
too low.
Powder detergent
used in conjunction
with water softeners
tends to become
sticky.
The siphon tube is not
correctly positioned or
is clogged up.
The spin speed
selected was too low.
Too vigorous wash
action.
Not enough detergent
used.
No fabric conditioner
used.
Remedy
Level the machine (see
"Installation").
– Clean the filter in the
water inlet.
– It may be useful to select
the Water plus option.
In future, add washing
powder into the dispenser
drawer first, and then add
the water softener.
Clean the siphon, (see
"Cleaning and care -
Cleaning the detergent
dispenser drawer").
Select a higher spin speed
next time.
Programme in gentle action
and more water.
Increase detergent dose to
prevent limescale build up
in laundry.
Use fabric conditioner in
last rinse.
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