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Shark DETECT PRO RV2820AE Owner's Manual

Shark DETECT PRO RV2820AE Owner's Manual

Robot vacuum
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S E L F - E M P T Y
R O B O T
Robot Vacuum
RV2820AE
OWNER'S GUIDE

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Do you have a question about the DETECT PRO RV2820AE and is the answer not in the manual?

Questions and answers

Sherry Morris
March 12, 2025

message says disconnected

1 comments:
Mr. Anderson
March 12, 2025

The Shark DETECT PRO RV2820AE may show a disconnected message if it loses connectivity while operating. This can happen due to a weak Wi-Fi signal or if the robot enters a zone that blocks Wi-Fi.

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Summary of Contents for Shark DETECT PRO RV2820AE

  • Page 1 S E L F - E M P T Y R O B O T Robot Vacuum RV2820AE OWNER’S GUIDE...
  • Page 2: Important Safety Instructions

    For non-app users, use a boundary to screws, or coins). 35. For Shark Detect Pro Self-Empty XL dock candles or fragile objects on the floor to block off an unsafe boundary. d) Large quantities of dust (drywall dust, replacement, use XDRV2820AE.
  • Page 3 GETTING TO KNOW YOUR SHARK DETECT PRO™ GETTING TO KNOW YOUR SHARK DETECT PRO™ Indicator Lights SELF-EMPTY BASE Front Bumper FRONT Indicator Light DOCK Button CLEAN Button Base Dust Bin Odor Neutralizer Dial LIDAR Module Post-Motor Filter Access Door Debris Intake...
  • Page 4 LIVING WITH YOUR ROBOT PREP YOUR HOME Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it Questions? For how-to videos, FAQs, troubleshooting, and tips & tricks, call 1-888-228-5531 for robot support or visit: cleans.
  • Page 5 SELF-EMPTY BASE SETUP ROBOT INDICATOR LIGHTS Low Battery LEFT NOTIFICATION BATTERY WI-FI RIGHT LEFT LED pulsing RED Charging LEFT NOTIFICATION BATTERY WI-FI RIGHT BATTERY LED pulsing RED for low, YELLOW for medium, 1 ft. GREEN for high If your robot is low on battery power, the left LED 1 ft.
  • Page 6: Clean Button

    CHARGING DOCK AND CLEAN BUTTONS IMPORTANT: Be sure to charge the robot completely before its first cleaning so that it can explore, map, and CLEAN BUTTON clean as much of your home as possible. It may take up to 6 hours to fully charge your robot. If the robot is on the base, press the CLEAN button for a whole-home clean.
  • Page 7 USING THE SHARKCLEAN® APP AND VOICE CONTROLS website. Search for "Shark Skill". Select the Shark Skill to open the detail page, then select the Enable Skill option. Once enabled, you can ask Alexa to control your robot (i.e., "Alexa, tell Shark to start cleaning").
  • Page 8: Troubleshooting

    It is normal for your robot to temporarily lose connectivity when it goes under furniture, or moves far from your router. Your Shark robot will automatically reconnect to Wi-Fi. If the robot does not reconnect on its own, remove the unit from the Self-Empty Base. Power the robot off, wait 10 seconds, and place it back on the base.
  • Page 9: Maintenance

    MAINTENANCE MAINTENANCE MAINTAINING THE BASE DUST BIN CAUTION: Turn off power before performing any maintenance. To turn the robot power off, press the DOCK button on the robot for 5-7 seconds. EMPTYING THE ROBOT DUST BIN Depending on the size of the base, empty the base To empty the bin, hold it over the trash, then press dust bin every 30 to 60 days or as needed.
  • Page 10 MAINTENANCE MAINTENANCE CLEANING SENSORS AND CHARGING CONTACTS CLEANING THE ROBOT'S FILTER CLEAN SENSORS AND CHARGING CONTACTS AS NEEDED. With a dry cloth, gently dust off the sensors For optimal suction power, after each use, clean the filter inside the robot's dust bin. and contacts located on the bottom of the robot and on the Self-Empty Base.
  • Page 11: Brush Roll

    RIGHT LED (YELLOW) flashing debris wrapped around the axles so they can move freely LEFT LED (YELLOW) + NOTIFICATION LED Wheel motor encoder failure. Please contact Shark (RED) + BATTERY LED (RED) + WIFI LED Customer Service at 1-888-228-5531. (RED) + RIGHT LED (YELLOW) flashing Suction motor failure.
  • Page 12: Replacement Parts

    MAINTENANCE REPLACEMENT PARTS CLEANING THE WHEELS NOTE: To order replacement parts visit sharkaccessories.com. CLEAN FRONT WHEEL HOUSING PERIODICALLY. See sharkaccessories.com for replacement parts. REPLACEMENT PARTS: ROBOT Robot Dust Bin Brushroll* Battery Brushroll Door* Side Brush* Self-Empty Base Rotate the front wheel while lightly brushing away Periodically clean the drive wheels and the housing dirt and debris.
  • Page 13 EULA and can be viewed at the following URL: http://www.sharkninja.com/privacypolicy. Download and install youtube.com/shark 5. THIRD-PARTY APPLICATION LIBRARIES AND EMBEDDED SOFTWARE. the SharkClean® app 5.1 You acknowledge that Ayla Networks, Inc. (“Ayla”) has provided certain application libraries that have been embedded into SN APPS (“Ayla Application Libraries”) and enables SN Devices to connect to the Ayla...
  • Page 14: One (1) Year Limited Warranty

    END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE 5.6 You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gain unauthorized access to or use of the systems/services of SharkNinja’s other licensors; nor will You transmit ONE (1) YEAR LIMITED WARRANTY viruses, worms, Trojan horses, time bombs, spyware, malware, cancelbots, passive collection mechanisms, robots, data mining software, or any other malicious or invasive code or program into the systems/services of SharkNinja’s other licensors.
  • Page 15: Register Your Purchase

    Expected runtime: 60 minutes Expected charging time: 6 hours PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE. This Owner's Guide is designed to help you keep your Shark Detect Pro™ robot running at peak performance. SharkNinja Operating LLC US: Needham, MA 02494...
  • Page 16 NOTES NOTES s h a r kc l e a n . c o m s h a r kc l e a n . c o m...
  • Page 17: Fcc Warnings

    © 2023 SharkNinja Operating LLC. SHARK and SHARKCLEAN are registered trademarks of SharkNinja Operating LLC. AI LASER NAVIGATION and SHARK DETECT PRO are trademarks of SharkNinja Operating LLC. RBRC is a trademark of Rechargeable Battery Recycling Corporation. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S.
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