Displays2go Edge DK049CLWE User Manual

Displays2go Edge DK049CLWE User Manual

49inch digital kiosk

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49inch Edge
Collection
Digital
Kiosk
USER MANUAL
SKU: DK049CLWE
FCC ID: 2ASCB-D49EDGEDB
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes/modifications to this equipment not approved by the party responsible for compliance could void the user's
authority to operate the equipment.

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Summary of Contents for Displays2go Edge DK049CLWE

  • Page 1 49inch Edge Collection Digital Kiosk USER MANUAL SKU: DK049CLWE FCC ID: 2ASCB-D49EDGEDB This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes/modifications to this equipment not approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 2 Thank you for purchasing this product from Displays2go. It’s our mission to help you connect with the world and build your brand with products that are personalized to your needs. Your product has been manufactured with great care using only the finest quality materials and expert workmanship.
  • Page 3: Table Of Contents

    TA B L E O F CONTENTS Before Use Safety Warnings and Precautions Packing List Interface Diagram Assembly Operation Power On/Off Remote Control Navigation Android 11 Quick Start Guide LED Strip Remote Control MagicHome LED Controller DiViEX Reference Technical Specifications Cleaning and Maintenance Troubleshooting Guide Names and Contents of Toxic and Hazardous...
  • Page 4: Before Use

    B E F O R E U S E Safety Warnings and Precautions Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage from Displays2Go. We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory.
  • Page 5 WARNING • Cut off the power supply before connecting or disconnecting any cables. • Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire. • Do not place the Digital Signage in the positions such as: •...
  • Page 6 Manual may be slightly different from actual operation, and the latter is applicable. Contact Displays2go if you have questions about the operation, debugging and connection of the unit, if the unit doesn’t work normally, please cut off the power immediately and consult the dealer. The unit is class-A product, which may cause radio interference in living environment.
  • Page 7: Packing List

    LED Strip Remote Control Cleaning Kit Towel and Glove User Manual Interface Diagram Name Quantity USB3.0 USB2.0 WIFI Socket Switch If you have any questions regarding our products, please visit us at www.displays2go.com or contact Displays2go customer service at 844-221-3388.
  • Page 8: Assembly

    Assembly NOTE: Two people required for safe assembly of product. Always unplug power cord before installing or disassembling the unit! UNPACKING Open the wooden box. Have 2 people carefully remove unit from the package. Have 2 people carefully lift into the standing position. Screw antennas into antenna receivers on top of the unit.
  • Page 9: Operation

    OPERATION Power On/Off NOTE : We recommend using a surge protector or power strip with internal circuit breaker to prevent potential damages to the product. • Power on by inserting the power cord into unit and connecting to outlet. Flip I/O switch to “I” position. •...
  • Page 10: Navigation

    Navigation Once turned on, the unit automatically displays the home screen, which includes the navigation bar and the App Drawer. NOTE: The Navigation bar can be minimized. To restore the navigation bar, go into Display settings and enable Display Navigation. App Drawer Background Applications Back...
  • Page 11: Led Strip Remote Control

    LED Strip Remote Control • Aim the remote control directly at the LED sensor when using the remote control. • If remote control does not initially control the LED strip, hold the ON key down for 5 seconds to pair. The lights flash slowly to indicate successful pairing.
  • Page 12: Diviex

    DiViEX The DiViEX Slideshow App comes pre-installed on this digital product for convenient content management. There are 2 methods for uploading media: saving media files to internal storage, or creating a specific folder on a USB, then inserting into unit. After, open the app to launch a slideshow or adjust picture settings, add filters and stickers, queue music and more! UPLOAD MEDIA METHOD 1: PLAY MEDIA VIA INTERNAL STORAGE...
  • Page 13 PLAYLIST SETTINGS Settings PLAY Edit the overall playlist settings in the tab. Once settings are adjusted, click or adjust further in the Edit or Music tab. Enable or disable automatic settings. A. AUTOMATIC SETTINGS Auto-Boot: Automatically launch DiViEX when unit is powered on Auto-Play: Automatically play slideshow when DiViEX opens B.
  • Page 14 EDIT Edit Tweak each photo individually in the tab. A. PHOTOS Images/Video thumbnails in sequential order. Drag to rearrange. B. EDIT TOOLS Crop, Add Text, Add Filter, Add Sticker, Add Frame This white bar shows tool options for each of the Edit tools. Choose aspect ratios C.
  • Page 15: Reference

    R EFE R ENC E Technical Specifications LCD Size 49” Light Source LED backlight Resolution 1920*1080 (pixels) Brightness 400cd/m2 Contrast 1200: 1 Response 10ms PANEL Pixel Pitch 0.56 (H) * 0.56(V) mm Refresh Rate 60Hz Viewing Angle 178° (H)/178° (V) Color Saturation Viewable Area 1073.8 (H) * 604.0(V) mm...
  • Page 16: Cleaning And Maintenance

    App Installation Support download and installation FUNCTIONS Wi-Fi Frequency 5G, 2.4G Dual Band Wi-Fi Generation Wi-Fi 6 (Compatiable with Wi-Fi 5) Ethernet (RJ45) HDMI 3.5mm headphone INTERFACES 3 (USB3.0*1, USB2.0*2) Wi-Fi Type-C OTG Net Weight 161lbs (73kg) Gross Weight 300lbs (136kg) Unit Dimensions 50”x 26.8”x 46”...
  • Page 17: Troubleshooting Guide

    Troubleshooting Guide ISSUE PROBABLE CAUSE SOLUTION • Check that the unit is plugged into wall outlet. • Unit not plugged into wall • Confirm that the power cord is connected to outlet the terminal on the back of the unit. •...
  • Page 18 WORKING • Android board is defective • Contact Displays2go support. NOTE: Do not attempt to replace or repair circuitry yourself. Contact customer service to schedule a professional maintenance appointment. If all the potential solutions have been tested for a particular issue and problems have not been resolved, contact a customer service representative for guidance.
  • Page 19: Names And Contents Of Toxic And Hazardous

    Names and Contents of Toxic and Hazardous Substances or Elements in the Product The table shows that the machine contains harmful substances inside. The data is provided by material suppliers and verified by the company according to the material type. Some materials contain harmful substances that can’t be replaced in present technology.
  • Page 20: Fcc Compliance Notice

    FCC Statement Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

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