Displays2go DGTCHTWD32 User Manual
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Displays2go DGTCHTWD32 User Manual

32-inch digital touchscreen table wd
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User Manual
V21.01
Model: DGTCHTWD32
Product Name: 32-Inch Digital Touchscreen Table WD
Description: 32" Digital Touch Table - Wood
Scan QR code to visit the product page:
Operating Instructions for Digital Signage
Note: Before using the product, please read the instructions carefully!
Do not attempt to disassemble this product. If the product does not work properly, please call
our Customer Service Department at 1-844-221-3393.
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Summary of Contents for Displays2go DGTCHTWD32

  • Page 1 User Manual V21.01 Model: DGTCHTWD32 Product Name: 32-Inch Digital Touchscreen Table WD Description: 32” Digital Touch Table - Wood Scan QR code to visit the product page: Operating Instructions for Digital Signage Note: Before using the product, please read the instructions carefully! Do not attempt to disassemble this product.

  • Page 2: Table Of Contents

    Contents Features...............................3 Safety Warnings and Precautions...................... 3 Assembly and Connection........................5 Packing List............................5 Interfaces............................6 Unpacking and installation steps....................6 Cable trough installation mode.......................8 Remote Control...........................9 Description of Basic Operation......................10 Power on/Standby.........................10 About Launch Desktop........................10 Description of Wallpaper Switch....................10 File Manager..........................10 Local Settings..........................11 Status of Menu bar........................12...

  • Page 3: Features

    Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage from Displays2Go. We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory. However, improper installation and use may result in electric shock and fire.
  • Page 4 WARNING  Do not use power supply other than AC 110V, 60Hz.  Cut off the power supply before connecting or disconnecting any cables.  Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire. ...

  • Page 5: Assembly And Connection

    L-shaped wrench (4mm) (1) Note: Contact Displays2Go if you have questions about the operation, debugging and connection of the unit. if the unit doesn’t work normally, please cut off the power immediately and consult the dealer. The unit is class-A product, which may cause radio interference in living environment.

  • Page 6: Interfaces

    Interfaces 1. RJ45 interface(Ethernet). 2. On/Off button. 3. Power port. 4.WiFi interface. 5.USB interface. 6.USB interface. Note: Please pull out the power plug before installing or disassembling the unit! Unpacking and installation steps 1. Open the top cover as shown in Fig. 2. (Fig.
  • Page 7 (Fig. 3) (Fig. 4) (Fig. 5) 4. Assemble the bracket and digital signage using a hex wrench and dedicated screws. 4-1. First lock the bracket on one side with 3 dedicated screws (Fig.6). 4-2. Tighten the bracket on the other side with 3 dedicated screws (Fig.7). 4-3.

  • Page 8: Cable Trough Installation Mode

    (Fig. 1) (Fig. 2) 3. Figure 3 is the reference diagram after the channel has been placed. 4. How to use it 4-1. Open the channel from the side. 4-2. Put the power cord/Ethernet cord in the channel 4-3. Close the channel. (Fig.

  • Page 9: Remote Control

    Remote Control Installing batteries for the remote control: Remove the battery cover and insert two AAA batteries (1.5V). Ensure that the battery polarity matches the “+”/“-” marks in the battery compartment of the remote control. Precautions for using the remote control: ...

  • Page 10: Description Of Basic Operation

    Description of Basic Operation Power on/Standby Insert the power plug into the outlet. If the Digital Signage has the switch button “I”, turn it on. if you press the switch button “O”, the Digital Signage enters standby state. In power on state, enter “System Assistant” and press the “ ”...

  • Page 11: Local Settings

    Fig. 3 Local Settings 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click the “Settings” icon in the “APPS” menu interface (Fig. 2) and enter “Wi-Fi” menu (Fig. 3). 3.

  • Page 12: Status Of Menu Bar

    Description of Settings Interface (shown on the right) Icon Function WIFI switch Bluetooth Data usage Display Notifications Sound Apps Screenshot Setting Storage Battery Memory Users Location Security Accounts Google Languages & input Backup & reset Date & time Status of Menu Bar 1.

  • Page 13: Diviex App Introduction

    Fig. 3 Fig. 4 DiViEx APP Introduction System requirements: Step 1: Before using this application, make sure your machine meets or exceeds the following system requirements： RK3288 16GB Operating system Android 7.1 How to upload media files : Step 2: Make new directory named “MediaFolder” in root directory in U disk. Open "MediaFolder", create 3 subfolders, and change their names to "Images", "Videos", "Music".

  • Page 14: Setting

    Step 3: Plug in the USB drive into the device and click the DiViEx App to open it. Step 4:When the screen shows “Copy finished” after “Usb Disk:”, Setting: Step 1: Select the time you would like each picture to be on the screen for by dragging the bar to the desired time.

  • Page 15: Edit Picture

    Edit picture: This function show all pictures, you can edit all pictures, and remove it. Edit picture  There are four corners and four border to crop the picture, you can drag it Filter  Set different filter for the picture, we support the following filter: AUTO_FIX, BLACK_WHITE, BRIGHTNESS, CONTRAST, CROSS_PROCESS, DOCUMENTARY, DUE_TONE, FILL_LIGHT, FISH_EYE, FLIP_HORIZONTAL, FILP_VERTICAL, GRAIN, GRAY_SCALE, LOMISH, NEGATIVE, PSTERIZE, ROTATE, SATURATE, SEPIA, SHARPEN, TEMPERATURE, TINT, VIGNETTE.

  • Page 16: Music

    Image deletion  Click " " to delete unwanted pictures Music: List all music files int Playlist library Add music to playing list music from Playlist library, you can click right arrow, music title will show the  number of playlist music. To remove background music from the playlist, click the left arrow in the playlist ...

  • Page 17: Screen Rotate

    Fig. 1 Fig. 2 Fig. 3 Screen Rotate: 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click “System aide” into Fig. 2 3. Choose the degree you would like to Rotate screen, then click “Confirm”, after the restart, the screen will be rotated (Fig.

  • Page 18: Choose System Language

    Choose System Language: 1. Get into Settings, then click “Language & input” (Fig. 1) 2. Click “Languages”, then click “Add a language” (Fig. 3) 3. You can add the required system language (Fig. 4) 4. Drag the system language you just added up to the front(Fig. 5) Fig.

  • Page 19: Technical Specifications

    Technical Specifications ITEM SPECIFICATION LCD size 32” Light source LED backlight Resolution 1920*1080 (pixels) Brightness (typ.)/(min) 400cd/m (typ.) Contrast (typ.) 1200:1 (typ.) Response (ms) 10ms (typ.) Panel Pixel pitch 0.12 (H) mm * 0.36 (V) mm Refresh rate 60Hz Viewing angle 178°...
  • Page 20 Supported Video Files AVI, MPEG4, WMV, MKV, FLV, MP4, MOV Supported Photo Files JPG, JPEG, BMP, PNG, GIF Audio output, supported files Left and right audio channel, MP3 Functions RTC (real-time clock) Schedule power on/off System update USB compatible App installation Support download and installation Ethernet (RJ45) HDMI...

  • Page 21: Troubleshooting

    Troubleshooting the Digital Signs – DGTCHTWD32 Issue Probable Cause Solutions No picture or sound Unit not plugged into wall outlet   □ Check that the unit is plugged into wall Power cord not properly  outlet. connected to the terminal on the □...
  • Page 22 Did you purchase the   □ If you purchased DisplayIt!Xpress software with installing DisplayIt!Xpress software from from Displays2go or from Best Wave directly, software or getting Displays2go? please contact Best Wave at content to play Did the customer purchase or ...

  • Page 23: Cleaning And Maintenance

     App is defective Copy > Home > NAND > MediaFolder >  Android board is defective. Images> Editor > Paste Open SlideShow app and select desired trasitions, slide time and looping > Play MX Player steps > Follow same steps as SlideShow App >...

  • Page 24: Names And Contents Of Toxic And Hazardous Substances Or Elements In The Product

    Names and Contents of Toxic and Hazardous Substances or Elements in the Product Toxic and hazardous substances or elements Part name PBDE Display О О О О О Shell О О О О × × Circuit board assembly * О О...
  • Page 25 FCC STATEMENT: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

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