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Problem
Cause
No sound is heard
This unit is in straight decoding
from the surround
mode and a monaural source is
speakers.
being played back.
Sound may not be output from
certain channels depending on
input sources or sound field
programs.
No sound is heard
A subwoofer is not connected, or it
from the subwoofer.
is disabled.
The subwoofer is turned off.
The source does not contain LFE
(☞p.
64) or low frequency signals.
The right
Combine input connected to the
combination of audio
external component video output
/ video jacks to
with another input audio jack.
connect cannot be
found.
The audio input
The connected component is not
sources cannot be
set to output the desired digital
played in the desired
audio signals.
digital audio signal
format.
There is noise
This unit is too close to other
interference from
digital or radio frequency
digital or radio
equipment.
frequency
equipment.
See
Remedy
page
f
Press
STRAIGHT
(on the remote
27
control) to exit straight decoding mode.
Try another sound field program.
26
Check that a subwoofer is connected
43
correctly, and from the Setup menu
"Subwoofer" ("Speaker Setup" → "Config"
→ "Subwoofer"), set the subwoofer to
"On."
Turn the subwoofer power on.
—
If the subwoofer includes an Auto Power
Off function, then lower the Auto Power Off
sensitivity settings.
—
Select a desired input source (HDMI1-4 or
40
AV1-2) as a video input and select a audio
input source from "Audio In" in the Option
menu.
Set the playback component properly
—
referring to its instruction manual.
Move this unit further away from such
—
equipment.
Problem
Cause
Noise/hum noise is
Incorrect cable connection.
heard.
Connect the audio cables properly.
A DTS-CD is being played back.
The volume cannot
The component connected to the
be increased, or the
output jacks of this unit is not
sound is distorted.
turned on.
"Max Volume" is set to a low
value.
APPENDIX
Troubleshooting
See
Remedy
page
If the problem persists, the cables may be
—
defective.
If a DTS bitstream signal is not properly
—
input to this unit, only noise is output.
Connect the playback component to this
unit by digital connection and play back the
DTS-CD.
If the condition is not resolved, the problem
may result from the playback component.
Consult the manufacturer of the playback
component.
When the component connected to the
—
output jacks of this unit is not turned on, the
sound may be distorted, or the volume may
decreased due to the nature of AV receivers.
Turn on all components connected to this
unit.
Set it to a higher value.
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59
En
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