Yamaha RX-V371BL Owner's Manual page 58

Owners manual
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Problem
Cause
No sound.
Incorrect input or output cable
connections.
If a DVI-HDMI cable is used to
connect the unit with an external
component, then it is necessary to
use an audio input jack for a
different input to output audio.
Speaker connections are not
secure.
The HDMI components connected
to the unit do not support the
HDCP copy protection standards.
The audio input into the device is
set to playback through the TV.
No appropriate input source has
been selected.
The volume is turned down or
muted.
Signals that this unit cannot
reproduce are being input from a
source component, such as a CD-
ROM.
A video jack (ex. Video input →
No picture.
HDMI output) type different to the
input video is being used to try to
display content on the TV.
An appropriate video input is not
selected on the TV.
See
Remedy
page
Connect the cables properly. If the problem
15
persists, the cables may be defective.
Display the HDMI Input Option menu for
40
the connected cable, select "Audio In," and
select the jack to use for audio input.
Secure the connections.
11
Connect HDMI components that support the
40
HDCP copy protection standards.
In the Setup menu, set the HDMI Audio Out
48
("HDMI Setup" → "Audio") to other than
"TV."
Select an appropriate input source with
25
c
Input selector
(on the remote control).
Turn up the volume.
Use an input source that has signals that can
be reproduced on this unit.
Use video jacks of the same type (ex. Video
13
input → Video output) to connect to the TV.
Select an appropriate video input on the TV.
Problem
Cause
No sound is output
The speaker is malfunctioning.
from a specific
Check the Speaker indicators on
speaker.
the front panel display. If the
corresponding indicator lights up,
connect another speaker and check
if sound is output.
The playback component or
speakers are not connected
properly.
Output from that speaker is
disabled.
The volume of that speaker is set
to the minimum in "Speaker
Setup" in the Setup menu.
(If hardly any sound comes from
one channel)
Speaker output balance is not set
correctly.
Sound may not be output from
certain channels, depending on the
input source or sound field
program.
Only the center
When a monaural source sound
speaker outputs
field program is applied, for some
substantial sound.
surround decoders, sound from all
channels is output from the center
speaker.
APPENDIX
Troubleshooting
See
Remedy
page
If sound is not output, the unit may be
7
malfunctioning.
Connect the cables properly. If the problem
11,
15
persists, the cables may be defective.
Check the Speaker indicators on the front
7,
43
panel display. If the corresponding indicator
is turned off, try the following.
1) Change to a different input source.
2) With the selected sound field program,
sound is not output from that speaker. Select
another sound field program.
3) "None" may have been selected for that
speaker on this unit. Display "Speaker
Setup" in the Setup menu, and set respective
parameters to enable output from that
speaker ("Speaker Setup" → "Config").
Display "Speaker Setup" in the Setup menu
44
and adjust the volume ("Speaker Setup" →
"Level").
Balance the volume of each speaker from
44
"Level" in the Setup menu ("Speaker Setup"
→ "Level").
Try another sound field program.
26
Try another sound field program.
26
58
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