Table of Contents
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OPERATING INSTRUCTIONS &
E-WARRANTY APPLICATION
Please read instructions before using the Instant Hot Water Dispenser
Instant
HydroNano
TM
Heating
Ultra Filtration
System
System
FEATURES YOU WILL LOVE
Hot Water
Hot/room
Protection
Temperature
Lock
Water
W18
THE SIMPLEST
OLD RULES, REDEFINED.
Energy
Filter
Saving
Replacement
Mode
Indicator
EzTwist®
115 mm
Filter
Compact &
Tankless Design
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Summary of Contents for Novita THE SIMPLEST W18
- Page 1 OPERATING INSTRUCTIONS & E-WARRANTY APPLICATION Please read instructions before using the Instant Hot Water Dispenser THE SIMPLEST OLD RULES, REDEFINED. FEATURES YOU WILL LOVE Hot Water Instant Hot/room Energy Filter EzTwist® 115 mm HydroNano Heating Protection Temperature Saving Replacement Filter Compact &...
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Page 2: Table Of Contents
LIMITED WARRANTY TERMS & CONDITIONS LIMITED WARRANTY EXTENSION RETURN & REFUND POLICY This product includes: • novita Instant Hot Water Dispenser W18 • Operating Instructions & e-Warranty Application (e-Copy) • Starter Guide • 12 Months HydroNano™ Filter Pack • 1 x Water Piping Diverter •... -
Page 3: Product Description
PRODUCT DESCRIPTION INLET FAUCET FRONT VIEW BACK VIEW Dispensing Nozzle Control Knob HydroNano Ultra Filtration System Filter Head Connector Filter Reset / Childlock Button Magnetic Removal Drip Tray Base Stand Filter Compartment Cover Water Outlet Port For Faucet Connection *(Not Applicable for W18) Water Inlet Port Power Cord and Plug ¼“... -
Page 4: Control Panel Description
CONTROL PANEL DESCRIPTION The “ ” and “ ” icons are printed on a removable decal. Light Indicator OFF Blue Light Indicator Red Light Indicator Green Light Indicator Pink Light Indicator Unit Left Idle For Stop Dispensing Hot Water Dispensing Room Temperature Child Lock Activated 10 Minutes. -
Page 5: Installation
• Standard installation does not include re-wiring of cable, trunking, drilling of concrete, cement wall or marble table top. It also does not cover/provide/include non-standard parts like water tap, washer, splitter and copper pipe that may be required. • For more information on novita installation and service maintenance packages, please email us at custcare1@novita.com.sg, STANDARD INSTALLATION PROCEDURE •... -
Page 6: Using The Instant Hot Water Dispenser
STEP 05 STEP 06 Proceed to plug in and turn on the power supply. It is recommended to rinse through the brand-new filters before usage. Prepare a container then rotate the control knob clockwise to dispense and discard 5 litres of room temperature water. -
Page 7: 12 Months/3,600 Litres Filter Replacement
REPLACEMENT NOTIFICATION Hourly Cycle Hourly Cycle Hourly Cycle Note: Dispensing will be deactivated. Standby a new set of HydroNano™ Replace with a new set of FOLLOW UP ACTION Filters. Scan to purchase the HydroNano™ Filters. replacement filter from novita eStore. - Page 8 FILTER REPLACEMENT Removing Exhaused Filters STEP 01 STEP 02 Open the filter compartment cover. Rotate control knob clockwise to drain any remaining water to release pressure. Then, rotate control knob back to the center position. Dispense 90˚ Remaining Water & OPEN Turn Off STEP 03...
- Page 9 STEP 04 STEP 03 Press and hold the “FILTER RESET/CHILD LOCK” Close the filter compartment cover. button for 10 seconds and the light indicator stops illuminating in red. Press & Hold 10 FILTER RESET Seconds CHILD LOCK CLOSE • The filter reset function is enabled when the filter lifespan is left •...
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Page 10: Cleaning & Maintenance
CLEANING & MAINTENANCE • For external maintenance, regularly use a damp cloth to wipe the surface to prevent accumulation of dust. UNIT EXTERIOR Regularly use a damp cloth to wipe the surface. • DO NOT use chemicals or aggressive solvent as these substances may discolour the unit &... -
Page 11: Safety Precautions
SAFETY PRECAUTIONS Servicing should only be conducted DO NOT install the unit near Use only municipally treated tap DO NOT install the unit on by professional service technicians. combustible gas or electric heating water for the unit filtration. DO NOT uneven or inclined surface. -
Page 12: Safety Instructions
Always remember to MAINTAIN & REPLACE the filter in accordance to its stipulated maintenance or exhaustion date. Ensure that the filter & all parts of the novita instant hot water dispenser are not cracked or damaged at all time. When damaged, the water purification process is compromised and the water might hence be unfit for consumption. -
Page 13: Technical Specifications
Minimum Downtime Understanding that time is of the essence, for each servicing or repair, novita guarantees that we will only take up to 7 working days to get your product up and ready for collection. -
Page 14: E-Warranty Application
06 & 07. novita assumes no liability of the use of the product with a water source otherwise stated in the operation instruction booklet. It is beyond the company to determine the proper equipment necessary to meet purchaser/user requirements, and do not authorizes others to assume such obligations, explicitly and implicitly, for the company as the quality of water and water usage rate may vary from time to time. -
Page 15: Limited Warranty Extension
This limited warranty is void if the serial number on the Product had been removed, erased, defaced, altered, tampered or is illegible. novita will repair or replace this product at their option and at no charge with new or reconditioned parts or Product if found to be defective during the limited warranty period specified above. -
Page 16: Return & Refund Policy
• Any return & refund request received 14 days after the delivery/installation date will not be eligible for any refund. • For any refund of purchase after delivery and installation of novita Instant Hot Water Dispenser, a cancellation fee of S$300 for consumable filter and S$120 standard installation cost will be incurred, payable in CASH/CHEQUE to 9 Koi Marketing Pte Ltd. - Page 18 COPYRIGHT © 2023 NOVITA SG DB/M/W18/V2/082023...
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Questions and answers
How to remove the water tube
To remove the water tube from the Novita THE SIMPLEST W18:
1. Depress and hold the water inlet port latch.
2. While holding the latch, pull out the water inlet hose from the water inlet port.
This answer is automatically generated