Ringing Telephone Using Group Pickup; Changing A Telephone's Pickup Group; Call Using Trunk Answer Buttons - Norstar PLUS Compact ICS 1.0 System Coordinator Manual

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Answering calls •
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To use Call Pickup (Directed Pickup), the telephone must be ringing.
e
If, for example, the auxiliary ringer is ringing, but the call is not
ringing at a telephone, the call cannot be answered using Directed
Pickup . It must be answered normally at a telephone that has a •
flashing indicator for the call, or by using Trunk Answer. You can
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also answer a call that is ringing because someone has transferred
the call to a telephone and that call is ringing on an intercom button .
Tip -
Directed pickup can.als o retrieve calls that are ringing
on an Answer button. Whtie y ou may enter the interna l
number of the telephone you hear ringing, it may be calls
from another telephone you are answering.
Answering a ringing telephone using Group Pickup
!Feature
I[){[]
Your Norstar system can be divided into four pickup groups. If you
are a member of a pickup group, you can pick up a call that is ringing
at any telephone in your pickup group.
• Press
I
Fea ture
I [] ([].
Group Pickup cannot be used to retri, e ve a camped call.
If there is more than one incoming call at a telephone in a pickup
group, calls on external lines are answered first followed by calls
ringing on the prime line and, finally, calls on internal lines.
Changing a telephone's pickup group
Telephones can be put into and taken out of pickup groups.
You will need the programming template found at the front of this
guide. See Getting Started for more information.
• Press
!Feature
I
El El
ID~~
@J
EJ EJ ·
• Press
ID
@]
~
EJ
~
(the default System Coordinator
password).
• Press
~
and enter the internal number of the telephone you
wish to program.
Compact
ICS 1 O System Coord.nator Guide
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