TCL 50 XE NXTPAPER 5G User Manual
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TCL 50 XE NXTPAPER 5G User Manual

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  • Page 1 User Manual...

  • Page 2: Table Of Contents

    Table of Contents Basics ......................3 1.1 Device overview.................. 3 1.2 Getting started ..................6 1.3 Home screen ..................7 1.4 Text input ....................17 Multimedia applications ................20 2.1 Camera ....................20 2.2 Google Photos ...................25 Apps and features ..................27 3.1 Phone ....................27 3.2 Contacts ....................33 3.3 Messages .....................37...
  • Page 3 4.7 Display ....................56 4.8 Sound & vibration ................57 4.9 Notifications ..................59 4.10 Button & gestures ................59 4.11 Advanced features ................59 4.12 Smart Manager ..................60 4.13 Location ....................60 4.14 Security & privacy ................60 4.15 Safety & emergency .................62 4.16 Apps .....................62 4.17 Storage ....................62 4.18 Accounts .....................62 4.19 Digital Wellbeing &...

  • Page 4: Basics

    Basics Device overview Microphone Receiver Front camera Touch screen Back Recent apps Home Microphone 3.5mm headset Speaker connector USB Type-C connector...
  • Page 5 Rear cameras Flash Volume keys Power/Lock Key & Fingerprint sensor Back button • Tap to return to the previous screen, to close a dialog box, options menu, the notification panel, etc. Home button • From any application or screen, tap to return to the Home screen.
  • Page 6 Recent apps • Tap to view applications you’ve recently accessed. Power/Lock key & Fingerprint sensor • Press: Lock the screen/Light up the screen. Note: Additional shortcuts and customizable settings are available at Settings > Button & gestures > Power key. •...

  • Page 7: Getting Started

    Getting started Setting up ① Your new phone is partially charged. Charge the battery by using the USB-C cable and charger provided. ② Use the provided SIM pin to open the SIM tray. ③ Place the Nano SIM card and/or microSD card into the tray, then slide the SIM tray into the slot.

  • Page 8: Home Screen

    Powering on your phone Hold down the Power key until the phone powers on. Unlock your phone (Swipe, PIN, Password, Pattern, Fingerprint or Face recognition) if necessary and confirm. The Home screen is displayed. If you do not know your PIN code or forget it, contact your network carrier.
  • Page 9 The Home screen is provided in an extended format to allow more space for adding applications, shortcuts etc. Slide the Home screen horizontally left and right to get a complete view. Using the touchscreen To access an application, tap it with your finger. Touch and hold To enter the available options for an item, touch and hold the item.
  • Page 10 Status bar From the status bar, you can view both phone status and notification information. Status icons Vibrate mode WCDMA Alarm is set Connected to a Wi-Fi network Speakerphone is on Signal strength No SIM card inserted No signal Battery is charging Airplane mode Battery is low Bluetooth connected...
  • Page 11 Notification panel When there are notifications, drag down the Status bar to open the Notification panel to read the detailed information. Tap on the notification directly to open the notification within the respective app. With the Notification panel open, drag down again to see the Quick Settings menu.
  • Page 12 Quick settings panel Drag down the Notification panel to open the Quick Settings panel, where you can enable or disable functions or change modes by tapping the icons. Tap to open the full Settings menu. Lock/Unlock your screen To protect your phone and privacy, you can lock the screen with a pattern, PIN, password, fingerprint or registered face To create a screen unlock, tap Settings >...
  • Page 13 To lock the phone screen • If your phone remains inactive for a period of time, it will automatically lock the screen and enter sleep mode to save power. Go to Settings > Display > Sleep and select a screen timeout period. •...
  • Page 14 Use Face unlock • From the app list, tap Settings > Security & biometrics > Face unlock. Before using the face unlock, you need to set a pattern/PIN/password. • Hold your phone 20-50 cm from your face. Position your face in the square shown on the screen.
  • Page 15 Personalizing your Home screen You can touch and hold a folder, an application or a widget and drag the item to your preferred Home screen. Reposition Touch and hold an item and drag it to the desired position and then release.
  • Page 16 Consult recently used applications Tap the Recent apps button. Tap a thumbnail in the window to open the application. Tap one thumbnail and slide it up to close the application, slide it right/ left to switch between the applications. Tap Clear all at the bottom of the screen to close all the running applications.
  • Page 17 Volume adjustment Press the Volume keys to adjust volume. Tap the icon to adjust Media, Ring, Notification and Alarm volume.

  • Page 18: Text Input

    Text input Using the Onscreen Keyboard Onscreen Keyboard settings Swipe up on the Home screen, and then select Settings > System > Keyboard. A series of settings will become available for your selection. Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation.
  • Page 19 ① Select contact from Contacts. ② Touch and hold to record audio. ③ Touch and hold to switch language (if additional language keyboards are activated). ④ Tap to insert a period. Touch and hold to select symbols. ⑤ Tap to switch between "abc/Abc" mode. Touch and hold to switch to "ABC"...
  • Page 20 Insert new text • Tap where you want to type or touch and hold a blank area. The cursor will blink, and the tab will appear. Drag the tab to move the cursor. • If you have cut or copied any text, tap the tab to show the Paste and Select all option which allows you to complete pasting immediately.

  • Page 21: Multimedia Applications

    Multimedia applications Camera .............. Launch Camera From the Home screen, tap Camera Drop down in the blank area for more shortcut options. ① ⑤ ② ⑥ ③ ⑦ ④ Slide left or right to switch between modes. ① Tap to access settings. ②...
  • Page 22 ⑤ Pinch fingers together to zoom out, or spread fingers apart to zoom in ⑥ Tap to access super macro mode. 4cm is the best macro shooting distance. ⑦ View the photos or videos you have taken To take a photo The screen acts as the viewfinder.
  • Page 23 • PANO: Use pano to capture a panoramic photo, an image with a horizontally elongated field of view. Tap the shutter button and move the phone steadily along in the direction indicated on the screen. The photo will be saved when all the slots are filled, or when pressing the shutter button again.
  • Page 24 • Auto HDR: Auto HDR is a shooting mode to widen the gradation, which you can record from bright parts to the dark part with the correct brightness automatically. When you are using auto HDR mode, your camera will shoot at least one photo at the optimal exposure and at least one on either side on the conditions.
  • Page 25 • Shutter sound: Turn on/off. Shutter sound when taking a photo or video. • Reset settings: Tap to reset the camera to its factory default settings. More options are available when you switch to using the front camera: • Face Beauty: Turn on/off. When activated, tap to adjust skin smoothing and enhance coloring effects in portraits.

  • Page 26: Google Photos

    Google Photos ..........Google Photos acts as a media player for you to view photos and play videos. In addition, a set of further operations to pictures and videos are available for selection. To view the photos you have taken, tap from the Home screen.
  • Page 27 Working with pictures You can work with pictures by rotating or cropping them, sharing them with friends, setting them as a contact photo or wallpaper, etc. Find the picture you want to work on, then tap the picture. • Tap to share the picture.

  • Page 28: Apps And Features

    Apps and features Phone ..............Making a call To make a call, tap in the Favorites tray. ① ④ ② ⑤ ③ ① View the call's detailed information. ② Call logs ③ Favorite numbers ④ Show the dialpad ⑤ Contacts list...
  • Page 29 Touch and hold to access voicemail. Enter the desired number from the keypad and tap to place the call or select a contact from Contacts or Call logs by sliding or tapping tabs, then make the call. The number you entered can be saved to Contacts by tapping Create new contact or Add to a contact.
  • Page 30 Emergency call If your phone has network coverage, dial the emergency number and to make an emergency call. Depending on your network and country this could even work without a SIM card and without typing in the SIM PIN code. Answering or rejecting a call When you receive a call: •...
  • Page 31 During a call To adjust the volume during a call, press the Volume up/down key. End the current call. Mute the current call. Tap again to unmute the call. Display the keypad. Activate the speaker during the current call. Tap again to deactivate the speaker.
  • Page 32 To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the cellphone close to your ear; and it will be unlocked when the cellphone is taken away from your ear. Managing multiple calls Swap calls When you accept two calls, tap the icon to switch between two lines.
  • Page 33 Tap one call to view information or further operations. You can launch a new call, send a message to the contact or number, or view detailed information of the call. To delete the call history of a selected contact or number, touch and hold the call log and choose Delete.

  • Page 34: Contacts

    Contacts ............Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone.
  • Page 35 Adding a contact in the contact list to create a new contact. You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another. Tap to save. Select a picture or take a photo for the Phone contact.
  • Page 36 Editing your contacts To edit contact information, tap in the contact details screen. When finished, tap Save. Using the Quick contact panel Tap a contact to open the Quick contact panel. • Tap or the number to make a call. •...
  • Page 37 Sharing contacts You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc. • From the Contacts screen, touch and hold a contact and tap • Select the application to perform this action. Accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications installed on your phone.

  • Page 38: Messages

    Messages ............Writing a new message You can create, edit, send and receive SMS and MMS with this phone. To access Messages, tap from the Home screen. On the message list screen, tap to write text/multimedia messages. Sending a text message •...
  • Page 39 Specific letters (accented) will also increase the size of the SMS. This may cause multiple SMS to be sent to your recipient. Sending a multimedia message MMS enables you to send video clips, images, photos, animations, and sounds to other compatible mobiles and e-mail addresses. An SMS will be converted to MMS automatically when media files (image, video, audio, etc.) are attached or subject or email addresses are added.
  • Page 40 Manage messages When receiving a message, will appear on the Status bar as a notification. Drag down the Status bar to open the Notification panel. Tap the new message to open and read it. You can also access the Messages application and tap the message to open it.

  • Page 41: Calendar

    Calendar ............Use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open the Google apps folder from the Home screen, then tap Calendar. Multimode view You can display the Calendar by Schedule, Day, 3 days, Week, or Month, to select.

  • Page 42: Clock

    Event reminder If a reminder is set for an event, the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives. Tap and drag down the Status bar to open the notification panel, tap an event name to view the Calendar notification list.
  • Page 43 Timer From the Clock screen, tap Timer to enter. • Set the time. Tap to start the countdown. • Tap to pause. • Tap to reset.
  • Page 44 Stopwatch From the Clock screen, tap Stopwatch to enter. • Tap to start the Stopwatch. • Tap to show a list of records according to the updated time. • Tap to pause. • Tap to reset.
  • Page 45 Bedtime From the Clock screen, tap Bedtime to enter. • Set a regular wake-up alarm. • Set bedtime and reminder notification. • Set a certain bedtime mode. • Tap Done to finish your bedtime setting. Adjust Clock settings Tap to access Clock and Alarm settings.

  • Page 46: Calculator

    Calculator ............To solve mathematical problems with Calculator, open the Google apps folder from the Home screen, then tap ① ② ③ ① Review calculation history, choose theme, privacy policy, send feedback, search for help. ② Switch between Basic calculation and Scientific calculation ③...

  • Page 47: Other Applications

    Other applications The previous applications in this section are preinstalled on your phone. To download and install more 3rd party applications, use the Google Play Store application. Google applications Google apps are preinstalled on your phone to improve work efficiency and help you enjoy life.
  • Page 48 Gmail As Google's web-based email service, Gmail is configured when you first set up your phone. With this application you can send and receive emails, manage emails by labels, archive emails, etc. Emails can be automatically synchronized with your Gmail account. Maps Google Maps offers satellite imagery, street maps, 360°...
  • Page 49 Meet Google Meet is a video chat mobile app. With phone numbers verified, users can easily video call people from their contact list. The app will automatically control the video quality by sensing the network connectivity. Photos Photos stores and backs up your photos and videos. It also automatically analyzes photos and organizes them into groups, so that you can quickly find the photos you need.
  • Page 50 Play Store Serves as the official app store for the Android operating system, allowing users to browse and download applications and games. Applications are either free of charge or at a cost. In Play Store, search for the app you need, download it and then follow the installation guide to install the app.

  • Page 51: Settings

    Settings To go to Settings, swipe up from the Home screen and then tap . You can also drag down from the notification panel and tap Wi-Fi You can connect to the internet when your phone is within range of a wireless network.

  • Page 52: Bluetooth

    To forget a Wi-Fi network The following steps prevent automatic connection to networks which you no longer wish to use. • Turn on Wi-Fi, if it’s not already on. • On the Wi-Fi screen, tap the name of the saved network. •...

  • Page 53: Mobile Network

    • In the dialog that pops up, tap PAIR to confirm. • If the pairing is successful, your phone will be connected to the device. To unpair from a Bluetooth device • Tap beside the device you want to unpair from. •...
  • Page 54 You can also open Airplane mode by tapping Airplane mode on the Quick setting bar. Hotspot & tethering To share your phone's data connection via Wi-Fi, Bluetooth and USB, or as a mobile hotspot, go to Settings > Connections > Hotspot & tethering to activate these functions.
  • Page 55 Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from outside that network. VPNs are commonly deployed by corporations, schools, and other institutions so that their users can access local network resources when not inside that network, or when connected to a wireless network.

  • Page 56: Home Screen & Lock Screen

    With a USB cable, you can charge your device, transfer files or photos (PTP) between your phone and a computer. To connect your phone to the computer • Use the USB cable that came with your phone to connect the phone to a USB port on your computer.

  • Page 57: Nxtpaper Zone

    NXTPAPER zone NXTPAPER zone offers exceptional image quality with reduced glare and reflections. Choose your preferred NXTPAPER mode. Display Brightness level Adjust screen brightness manually. Adaptive brightness Turn on to adjust screen brightness automatically. Darker display mode Empty screen space will become black in this mode, making it easier to look at your screen or read in dim light.

  • Page 58: Sound & Vibration

    Color mode & temperature Change display gamut based on display content. Refresh rate Select the refresh rate of the screen. When a high refresh rate is set, the screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer. Display size and text Adjust font size, display size and text manually.
  • Page 59 Phone ringtone Set your incoming call ringtone. Notification ringtone Set the default sound for notifications. Alarm ringtone Set your alarm ringtone. Vibration & haptics Set vibration for calls, notifications, etc. Live Caption To detect speech on your device and automatically generate captions, turn this feature on by following the instructions on your device.

  • Page 60: Notifications

    Notifications Manage app notifications. You can set permission of apps notification, the authority to show the notifications on the lock screen, etc. 4.10 Button & gestures System navigation Select your favorite navigation button layout. Gestures To set some gestures for convenient use, such as 3-finger screenshot. Power key Quick open camera To quickly open camera, press the power button twice.

  • Page 61: Smart Manager

    4.12 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and providing recommendations to optimize your phone to preserve battery levels, manage storage and protect against security threats. Restricting auto-start apps can make the system run faster and extend battery life.
  • Page 62 Ensure that you are facing the phone screen when using face recognition. Fingerprint Use your fingerprint to unlock the screen. Set it according to the on-screen steps. NOTE: You need to set a pattern, PIN, or password before using face & fingerprint unlock.

  • Page 63: Safety & Emergency

    4.15 Safety & emergency Access Settings > Safety & emergency > Open Personal Safety to set medical information and emergency contacts. Adding medical information and emergency contacts can help first responders in an emergency. Anyone can read this information from your lock screen and dial your contacts by tapping their names, without unlocking your phone.

  • Page 64: Digital Wellbeing & Parental Controls

    4.19 Digital Wellbeing & parental controls In this menu you can find how much time you have spent on the phone and even on each app. You can customize the time limit for using the phone to ensure a healthy and balanced life. In addition, parents are able to restrict their children's usage time to manage their browsing habits.
  • Page 65 Languages Configure language settings, voice input settings, etc. Keyboard Configure the on-screen keyboard, pointer speed, etc. Date & time Use Date & time settings to customize your preferences for how date and time are displayed. Backup Turn on to back up your phone’s settings and other application data to Google servers.

  • Page 66: Fota Upgrade

    FOTA upgrade Use the FOTA (Firmware Over The Air) upgrade to update your phone's software. To access updates, from the app list, tap Settings > System > System Update. Turn on data connection or Wi-Fi before searching for updates. With Wi-Fi turned on, the system is able to discover if a new firmware version is available and if so, begin to download it automatically.

  • Page 67: Troubleshooting

    Troubleshooting Before contacting the service center, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via Settings > System > System Update. •...
  • Page 68 • If it still doesn't work, reset the phone or update software. My phone can't charge properly • Make sure that you are using the TCL charger that comes with the phone. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen.
  • Page 69 Invalid SIM card • Make sure that the SIM card has been correctly inserted. • Make sure that the chip on your SIM card is not damaged. • Make sure that the service of your SIM card is available. My phone can't make outgoing calls •...
  • Page 70 • Check with your carrier to make sure that your subscription includes this service. • Make sure that this feature doesn't require a TCL accessory. When I select a number from my contacts, the number can't be dialed • Make sure that you have correctly recorded the number in your contacts.
  • Page 71 I can't send and receive MMS • Check your phone storage as it might be full. • Contact your network carrier to check service availability and MMS parameters. • Verify the server center number or your MMS profile with your carrier. •...
  • Page 72 The battery drains too fast • Make sure that you follow the complete charge time (minimum 150 minutes). • After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.

  • Page 73: Specifications

    Specifications Platform: • MTK MT6835 • Android 14 Memory: • 128GB ROM + 4GB RAM Dimensions (LxWxD): • 164.09*75.04*8.31mm Weight: • 185g Display: • 6.56" Network: • 2G: 850/900/1800/1900 • 3G: B1/2/4/5/8 • 4G: B1/2/3/4/5/7/12/13/20/25/26/28/29/38/40/41/48/66/71 • 5G NSA: n2/5/41/66/71/77/78 • 5G SA: n2/5/25/41/48/66/71/77/78...
  • Page 74 Connectivity: • Bluetooth 5.3 • 802.11 a/b/g/n/ac • 3.5 mm audio jack • Type-C USB Camera: • Rear Camera: 50M +5MP(UW) + 2MP(Depth) default • Front camera: 8M Default Audio & Video supported formats: • AAC, HE-AAC v1, HE-AAC v2, AMR, AWB, MIDI, MP3, OGG VORBIS, WAV(Alaw/Ulaw), WAV(Raw), FLAC, OPUS, SWB Battery •...

  • Page 75: Accessories

    • Charger • LCD Sticker • Type C 2.0 Cable • SIM Card PIN • Quick Start Guide • Safety and Precautions • Accessories depend on countries. • Only use the TCL batteries, chargers, and accessories included along with your device.

  • Page 76: Safety And Use

    Safety and use We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY: Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their phone when...
  • Page 77 • Do not drop, throw, or bend your phone; • Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd., and its affiliates and are compatible with your phone model. TCL Communication Ltd., and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries;...
  • Page 78 Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd.
  • Page 79 • The risks involved with the processing of the personal data, and; • The sensitivity of the personal data processed. BATTERY: Observe the following precautions: • Do not attempt to open the back cover. • Do not attempt to eject, replace, or open the battery (due to the risk of toxic fumes and burns).
  • Page 80 2) Call TCL USA Customer Support at 1-855-224-4228. Battery Recycling (USA & Canada): TCL partners with Call2Recycle® to offer a safe and convenient battery recycling program. For more information on our Battery Recycling Program, please visit the USA and Canada website at https://www.tcl.com/us/en/...

  • Page 81: Radio Waves

    Radio waves THIS PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio- frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
  • Page 82 The highest SAR value for this model phone when tested is 1.19 W/Kg for use at the ear and 1.10 W/Kg for use close to the body. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for RF exposure.
  • Page 83 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement: This phone complies with Part 15 of the FCC Rules.

  • Page 84: Licenses

    The Bluetooth word mark and logos are owned by the ® Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners.
  • Page 85 Hearing Aid Compatibility (HAC) This device is hearing aid-compatible as determined by ANSI C63.19- 2019. The lowest conversational gain is 11.23 dB with a hearing-aid, and 14.72 dB without hearing-aid, using telecoil coupling capability. A handset that demonstrates compliance to ANSI C63.19-2011 shall be rated in accordance with section 20.19(b)(2)(i) M and T ratings.

  • Page 86: General Information

    • Call support: 1-855-224-4228 (US and Canada) • Web support: https://support.tcl.com/contact-us (email only for mobile products) • Manufacturer: TCL Communication Ltd. (address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong) Electronic labeling path: Touch Settings > System > Regulatory & safety...
  • Page 87 TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively.
  • Page 88 For more information on how to use the phone, please go to tcl.com and download the complete user manual. The website will also provide you with answers to frequently asked questions.

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