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13
Symptom
Causes
AVNavigator does not inter-
The receiver's power is not turned
act well with the receiver.
on.
The receiver or computer is not con-
nected to the LAN.
The router's power is off.
AVNavigator's network settings are
not correct.
Network connections could be
restricted due to the computer's net-
work settings, security settings, etc.
When the operating instructions
interactive mode is changed, the
settings may not be transferred to
the browser, causing AVNavigator to
stop interacting.
When the Wiring Navi,
This is because of the browser's
Operation Guide,
security function.
Interactive Manual, Glossary
or Software Update is
launched, a warning about
security protection appears
on the browser.
Operation Guide does not
Adobe Flash Player 10 is not
display properly.
installed, or its version is too old.
Software updating does not
There may be a problem with your
operate well.
Internet Service Provider's network.
USB interface
Symptoms
Causes
The folders/files stored on a
The folders/files are currently stored
USB memory device are not
in a region other than the FAT (File
displayed.
Allocation Table) region.
The number of levels in a folder is
more than 9.
The audio files are copyrighted.
Remedy
Turn the receiver's power on. (Wait about 60 seconds after
the power turns on for network functions to start.)
After this, press Detection in AVNavigator to redetect the
receiver.
Connect a LAN cable to the receiver or computer
(page
40).
After this, press Detection in AVNavigator to redetect the
receiver.
Turn the router's power on.
After this, press Detection in AVNavigator to redetect the
receiver.
If your router does not support DHCP or UPnP, the receiv-
er's IP address must be set in AVNavigator. First set the
IP address on the receiver, then set the same address in
AVNavigator
(page
100).
After this, press Detection in AVNavigator to redetect the
receiver.
Check the computer's network settings, security settings,
etc.
After this, press Detection in AVNavigator to redetect the
receiver.
Either refresh the page's display using the browser's
refresh button or display a different page from the links so
that the setting is transferred.
This is not a problem. Perform the operation to authorize
the blocked contents.
Download Adobe Flash Player from the Adobe site (http://
www.adobe.com/downloads/). If your version is old, update
it.
Contact your contracted provider.
Remedies
Store the folders/files in the FAT region.
Limit the maximum number of levels in a folder to 9
(page
52).
Copyrighted audio files stored on a USB memory device
cannot be played back
(page
52).
Symptoms
Causes
A USB memory device is
The USB memory device does not
not recognized.
support the mass storage class
specifications.
A USB hub is currently being used.
This receiver recognizes the USB
memory device as a fraud.
A USB memory device is
Some formats of USB memory
connected and displayed,
devices, including FAT 12, NTFS, and
but the audio files stored
HFS, cannot be played back on this
on the USB memory device
receiver.
cannot be played back.
The file format cannot be properly
played back on this receiver.
iPod
Symptoms
Causes
iPod is not recognized.
This receiver recognizes the iPod as
a fraud.
Network
Symptoms
Causes
Cannot access the network. The LAN cable is not firmly con-
nected.
The router is not switched on.
Internet security software is cur-
rently installed in the connected
component.
The audio component on the net-
work which has been switched off is
switched on.
Playback does not start
The component is currently discon-
while "Connecting..." con-
nected from this receiver or the
tinues to be displayed.
power supply.
111
FAQ
Remedies
Try using a USB memory device compatible with the mass
storage class specifications. Note that there are cases
where even the audio files stored on a USB memory device
compatible with the mass storage class specifications are
not played back on this receiver
(page
52).
Connect the USB memory device and switch on this
receiver
(page
41).
This receiver does not support USB hubs
(page
52).
Switch off and on again this receiver.
Reconnect the USB device with the receiver switched off.
Change to an input other than iPod/USB, then set the input
back to iPod/USB.
Check whether the format of your USB memory device is
either FAT 16 or FAT 32. Note that the FAT 12, NTFS, and
HFS formats cannot be played back on this receiver
(page
52).
See the list of file formats that can be played back on this
receiver
(page
53).
Remedies
Switch off and on again this receiver.
Reconnect the iPod with the receiver switched off.
Change to an input other than iPod/USB, then set the input
back to iPod/USB.
Remedies
Firmly connect the LAN cable
(page
40).
Switch on the router.
There are cases where a component with Internet security
software installed cannot be accessed.
Switch on the audio component on the network before
switching on this receiver.
Check whether the component is properly connected to
this receiver or the power supply.
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