Supermicro SuperServer SYS-241E-TNRTTP User Manual
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Supermicro SuperServer SYS-241E-TNRTTP User Manual

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SuperServer
®
SYS-241E-TNRTTP
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-241E-TNRTTP

  • Page 1 SuperServer ® SYS-241E-TNRTTP USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................11 Control Panel .........................12 Rear View ..........................13 1.3 System Architecture ......................15 Main Components ......................15 System Block Diagram ......................16 1.4 Motherboard Layout ......................17 Quick Reference Table ......................18 Chapter 2 Server Installation 2.1 Overview ..........................20...
  • Page 5 Preface Removing the Top Cover ....................28 3.3 Static-Sensitive Devices .....................29 Precautions ........................29 3.4 Processor and Heatsink Installation ...................30 The 4th Gen Intel Xeon Scalable Processor ..............30 Overview of the CPU Socket ....................34 Overview of the Processor Carrier Assembly ..............35 Overview of the Processor Heatsink Module (PHM) ............36 Creating the Processor Carrier Assembly .................38 Creating the PHM ......................42 Preparing the CPU Socket for Installation ................45...
  • Page 6 Preface 3.11 Cable Routing Diagram .....................71 3.12 BMC ..........................72 Chapter 4 Motherboard Connections 4.1 Power Connections ......................73 4.2 Headers and Connectors ....................74 4.3 Input/Output Ports ......................76 4.4 Jumpers ..........................78 4.5 LED Indicators ........................81 4.6 Front Control Panel ......................83 1. Front Control Panel Header with I²C (FP1) ...............83 2.
  • Page 7 Preface 7.2 Baseboard Management Controller (BMC) ..............101 7.3 Troubleshooting Procedures ...................102 General Technique ......................102 No Power ........................102 No Video .........................103 System Boot Failure .......................103 Memory Errors ........................103 Losing the System Setup Configuration .................103 When the System Becomes Unstable ................104 7.4 POST Codes ........................105 7.5 Crash Dump Using BMC ....................105 7.6 UEFI BIOS Recovery .......................106 Overview .........................106...
  • Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    2U: 3.5 x 17.3 x 33.4 in. / 87.9 x 438.4 x 849.3 mm (HxWxD) Note: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-241E-TNRTTP have been certified as...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View USB Ports UID/Power Switch Control Panel Figure 1-1. Front View VGA Port System Features: Front Feature Description A switch that can function as either a UID LED switch or power switch.

  • Page 11: Drive Carrier Indicators

    Chapter 1: Introduction Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare.

  • Page 12: Control Panel

    Chapter 1: Introduction Control Panel Power LED Drive Activity LED Power Button NIC LED Information LED Figure 1-2. Control Panel Control Panel Features Feature Description Indicates power is being supplied to the system power supply units. This LED is illuminated Power LED when the system is operating normally.

  • Page 13: Rear View

    Chapter 1: Introduction Rear View IPMI LAN Port COM Port Power Supplies DisplayPort USB Ports Power Supplies (PSU1, PSU2) (PSU3, PSU4) Figure 1-3. System: Rear View System Features: Rear Feature Description Four redundant 1600 W Titanium Level power supplies (PSU1/PSU3 on top, PSU2/PSU4 Power Supplies below) DisplayPort...
  • Page 14 Chapter 1: Introduction Power Supply Indicators Power Supply Condition Green LED Amber LED No AC Power to Power Supply Power Supply critical events causing a shutdown/ failure/ OCP/ OVP/ Fan Fail/ Amber LED OTP/ UVP Power Supply Warning Events Where the power supply continues to operate;...

  • Page 15: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section shows the locations of the system's main components and block diagram. Main Components Power Supply Modules Processors DIMM Slots System Fans Storage Backplane Figure 1-4. Main Component Locations System Features: Top Feature Description Power Supplies Dual (redundant) power supply modules, PWS-1K62A-1R...

  • Page 16: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. JUSBRJ45 REAR JUSB1 RTL8211F Dedicated LAN Dedicated LAN inside eMMC eMMC SATA0 PE[14] USB3.0/2.0 SATA1 COM CONN USB2.0 SATA2...

  • Page 17: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X13QEH+ motherboard with the jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 18: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting VRM Programming Write Protection Pins 1/2: Normal J145/J146 Storage Backpanel (BP) ID Closed/Closed: 4 x 2 drives JBR1 ADR Complete Pins 1/2: Normal JBR2 BIOS Recovery Pins 1/2: Normal JBT1 Clear CMOS Open (Normal) JPG1...
  • Page 19 VROC RAID Key (JRK1) Intel VROC key header for NVMe RAID support (See Note 2 below.) Note 1: For TPM support, an optional note is needed. Contact Supermicro Tech Support for more information. Note 2: For detailed instructions on how to configure VROC RAID settings, please refer to...

  • Page 20: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 21: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 22: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 23: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 25.6" and 33" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.

  • Page 24: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack Installing the Outer Rails 1. Press upward on the locking tab at the rear end of the middle rail. 2. Push the middle rail back into the outer rail. 3.

  • Page 25: Installing The Server Into A Rack

    Chapter 2: Server Installation 2.5 Installing the Server into a Rack Once rails are attached to the chassis and the rack, you can install the server. Installing the Server into a Rack 1. Extend the outer rails as illustrated above. 2.

  • Page 26: Removing The Server From The Rack

    Chapter 2: Server Installation Removing the Server from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 27: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 28: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The SYS-241E-TNRTTP features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Remove the two screws located towards the front of the chassis cover. 2.

  • Page 29: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...

  • Page 30: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor and memory support. • All graphics in this manual are for illustrations only. Your components may look different.
  • Page 31 Chapter 3: Maintenance and Component Installation 1. The 4th Gen Intel Xeon Scalable Processor Processor Top View SP XCC Series SP MCC Series Pin 1 Pin 1 CPU Key CPU Key Pin 1 Pin 1 = Cutout = Pin 1 = CPU Key = Cutout = Pin 1...
  • Page 32 Chapter 3: Maintenance and Component Installation 2. The Processor Carrier Pin 1 Carrier Top View Carrier E1B Carrier E1A = Cutout = Pin 1 = CPU Key = Cutout = Pin 1 = CPU Key Carrier Bottom View Note: This motherboard supports two CPU SKUs: SP XCC Series and SP MCC Series processors, and each SKU supports a specific carrier.
  • Page 33 Chapter 3: Maintenance and Component Installation 3. Heatsink 1.5U Heatsink 2U Heatsink Note: Exercise extreme care when handling the heatsink. Pay attention to the edges of heatsink fins, which can be sharp! To avoid damaging the heatsink, please do not apply excessive force on the fins.

  • Page 34: Overview Of The Cpu Socket

    Chapter 3: Maintenance and Component Installation Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. Plastic Protective Cover CPU Socket...

  • Page 35: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains a 4th Gen Intel Xeon Scalable processor and a processor carrier. Carefully follow the instructions given in the installation section to place a processor into the carrier to create a processor carrier.

  • Page 36: Overview Of The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module (PHM) The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and a 4th Gen Intel Xeon Scalable processor. 1. Heatsink (Bottom View Shown Below) 2U Heatsink 1.5U Heatsink 2.
  • Page 37 Chapter 3: Maintenance and Component Installation 1. Heatsink (Bottom View Shown Below) 1.5U Heatsink 2U Heatsink 2. CPU Carrier E1B (for SP MCC CPU) 3. The 4th Gen Intel Xeon Scalable Processor (MCC CPU) (Component Side Shown Below) 4. Processor Heatsink Module (PHM) (Bottom View Shown Below) 2U Heatsink 1.5U Heatsink...

  • Page 38: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly The processor carrier assembly contains a 4th Gen Intel Xeon Scalable processor and a processor carrier. To create the processor carrier assembly, please follow the steps below: Note: Before installation, be sure to follow the instructions given on the first two pages of this chapter to properly prepare for installation.
  • Page 39 Chapter 3: Maintenance and Component Installation 2. First, turn over the processor carrier and locate Pin 1 on the CPU and Pin 1 on the carrier. Then, turn the processor over with component side (including the gold contacts) facing up and locate CPU keys on the processor. Finally, locate the CPU keys and four latches on the carrier as shown below.
  • Page 40 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the CPU socket and press it down as shown below. Lever Carrier E1A Carrier E1B 4. Using Pin 1 as a guide, carefully align the CPU keys (A and B) on the processor against the CPU keys on the carrier (a and b) as shown in the drawing below.
  • Page 41 Chapter 3: Maintenance and Component Installation 6. After the processor is placed inside the carrier, examine the four sides of the processor, making sure that the processor is properly seated on the carrier. SP XCC Series (Component View) (Top View) CPU Carrier Assembly SP MCC Series (Component View)

  • Page 42: Creating The Phm

    Chapter 3: Maintenance and Component Installation Creating the PHM After creating the processor carrier assembly, please follow the instructions below to mount the processor carrier into the heatsink to form the PHM. Note: If this is a new heatsink, the thermal grease has been pre-applied on the underside. Otherwise, apply the proper amount of thermal grease.
  • Page 43 Chapter 3: Maintenance and Component Installation CPU Carrier Assembly (for 1.5U Heatsink) (CPU Component Side and Heatsink Bottom Side) SP MCC Series SP XCC Series Pin 1 Pin 1 Processor Heatsink Module (PHM) 1.5U Heatsink...
  • Page 44 Chapter 3: Maintenance and Component Installation CPU Carrier Assembly (for 2U Heatsink) (CPU Component Side and Heatsink Bottom Side) SP XCC Series SP MCC Series Pin 1 Pin 1 Processor Heatsink Module (PHM) 2U Heatsink...

  • Page 45: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket by following the instructions below: 1. Press the tabs inward. 2.

  • Page 46: Preparing To Install The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Preparing to Install the PHM into the CPU Socket After assembling the Processor Heatsink Module, you are ready to install it into the CPU socket. To ensure the proper installation, please follow the procedures below: 1.
  • Page 47 Chapter 3: Maintenance and Component Installation 2. Locate four PEEK nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown in the graphics below. Rotating Wire Heatsink (Reverse Side) A, B, C, D: PEEK Nut 1, 2, 3, 4: Rotating Wire a, b, c, d: Threaded Fastener Rotating Wire...
  • Page 48 Chapter 3: Maintenance and Component Installation 3. Check the rotating wires (1, 2, 3, 4) to make sure that they are at unlatched positions as shown in the drawing below before installing the PHM into the CPU socket. Unlatched State Top View Side View Rotating Wire 1...

  • Page 49: Installing The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Align PEEK nut A, which is next to the triangle (Pin 1) on the heatsink, against threaded fastener a on the CPU socket. Then align PEEK nuts B, C, and D on the heatsink against threaded fasteners b, c, and d on the CPU socket, making sure that all PEEK nuts on the heatsink are properly aligned with the correspondent threaded fasteners on the CPU socket.
  • Page 50 Chapter 3: Maintenance and Component Installation 4. With a T30 screwdriver, tighten all PEEK nuts in the sequence of A, B, C, and D with even pressure. To avoid damaging the processor or socket, do not use excessive force when tightening the PEEK nuts. (For best durability, 8in-lbf torque is recommended.) 5.

  • Page 51: Removing The Phm From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Before removing the PHM from the motherboard, be sure to shut down the system and unplug the power cables from the power supply. Then follow the steps below: 1.
  • Page 52 Chapter 3: Maintenance and Component Installation 3. Gently pull the PHM upwards to remove it from the CPU socket. 1.5U Heatsink 2U Heatsink...

  • Page 53: Removing The Processor Carrier Assembly From The Phm

    Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM To remove the processor carrier assembly from the PHM, please follow the steps below: 1. Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown in the drawings below.
  • Page 54 Chapter 3: Maintenance and Component Installation 2. When all plastic clips are detached from the heatsink, remove the processor carrier assembly from the heatsink. 1.5U Heatsink (View of Component Side and Heatsink Bottom Side) SP XCC Series SP MCC Series 2U Heatsink (View of Component Side and Heatsink Bottom Side) SP XCC Series SP MCC Series...

  • Page 55: Removing The Processor From The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Processor Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.

  • Page 56: Memory Support And Installation

    Chapter 3: Maintenance and Component Installation 3.5 Memory Support and Installation This motherboard supports up to 16 TB 3DS RDIMM/RDIMM DDR5 ECC memory with speeds up to 4800 MT/s in 64 DIMM slots. Note: Memory speed and capacity support depends on the processors used in the system. DDR5 Memory Support for 4th Gen Intel Xeon Scalable Processors DDR5 Memory Support for the 4th Gen Intel Xeon Scalable Processors Speed (MT/s);...

  • Page 57: Ddr5 Memory Population Table

    Chapter 3: Maintenance and Component Installation DDR5 Memory Population Table DDR5 Memory Population Table for X13QEH+ (with 64-DIMM Slots Supported) 1 CPU: Memory Population Sequence 1 CPU & 1 DIMM P1-DIMMA1 1 CPU & 2 DIMMs P1-DIMMA1/P1-DIMMG1 1 CPU & 4 DIMMs P1-DIMMA1/P1-DIMMC1/P1-DIMME1/P1-DIMMG1 1 CPU &...
  • Page 58 CPU1: P1-DIMMA1/P1-DIMMA2/P1-DIMMB1/P1-DIMMB2/P1-DIMMC1/P1-DIMMC2/P1-DIMMD1/P1-DIMMD2/P1- DIMME1/P1-DIMME2/P1-DIMMF1/P1-DIMMF2/P1-DIMMG1/P1-DIMMG2/P1-DIMMH1/P1-DIMMH2 CPU2: P2-DIMMA1/P2-DIMMA2/P2-DIMMB1/P2-DIMMB2/P2-DIMMC1/P2-DIMMC2/P2-DIMMD1/P2-DIMMD2/P2- DIMME1/P2-DIMME2/P2-DIMMF1/P2-DIMMF2/P2-DIMMG1/P2-DIMMG2/P2-DIMMH1/P2-DIMMH2 **4 CPUs & 64 DIMMs CPU3: P3-DIMMA1/P3-DIMMA2/P3-DIMMB1/P3-DIMMB2/P3-DIMMC1/P3-DIMMC2/P3-DIMMD1/P3-DIMMD2/P3- DIMME1/P3-DIMME2/P3-DIMMF1/P3-DIMMF2/P3-DIMMG1/P3-DIMMG2/P3-DIMMH1/P3-DIMMH2 CPU4: P4-DIMMA1/P4-DIMMA2/P4-DIMMB1/P4-DIMMB2/P4-DIMMC1/P4-DIMMC2/P4-DIMMD1/P4-DIMMD2/P4- DIMME1/P4-DIMME2/P4-DIMMF1/P4-DIMMF2/P4-DIMMG1/P4-DIMMG2/P4-DIMMH1/P4-DIMMH2 Note 1: ** This memory configuration is recommended by Supermicro for optimal memory performance. Please use this configuration to maximize your memory performance.

  • Page 59: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the slots based on the recommended DIMM population tables shown above. 2. Push the release tabs on both ends of the DIMM slot outwards to unlock it. 3.

  • Page 60: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 61: Storage Drives

    The drives are mounted in toolless drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level drives are recommended for use in Supermicro chassis and servers. For information on recommended drives, visit the Supermicro website product pages at https:// www.supermicro.com/products/nfo/Ultra.cfm.
  • Page 62 Chapter 3: Maintenance and Component Installation Removing a Hot-Swap Drive Carrier from the Chassis 1. Press the release button on the drive carrier, which will extend the drive carrier handle. 2. Use the drive carrier handle to pull the drive out of the chassis. Carrier handle Figure 3-4.
  • Page 63 5. Insert the drive carrier into its bay, keeping the release button on the bottom. When the carrier reaches the rear of the bay, the release handle will retract. 6. Push the handle in until it clicks into its locked position. Note: Enterprise level drives are recommended for use in Supermicro chassis and servers.

  • Page 64: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using BMC. Note: If you are using VROC, see the VROC appendix in this manual instead.

  • Page 65: Installing M.2 Solid State Drives

    Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives The X13QEH+ supports M.2 SSDs with a PCIe 3.0 M.2 slot (PCIe M.2) and two M.2-HC S-SATA slots (JMD1/JMD2), which support PCIe 3.0 x4 NVMe/SATA SSDs. These M.2 slots support 2280 and 22110 form factors via SlimSAS x8 cables.

  • Page 66: System Cooling

    Chapter 3: Maintenance and Component Installation 3.8 System Cooling Fans Six 6-cm heavy duty fans provide the cooling for the system. Fans are hot-swap and can be replaced without powering down the system. The electrical connections are automatically made when a fan is inserted into its slot. Ensure the chassis cover is only off for a short time and makes a good seal when replaced for the cooling air to circulate properly.

  • Page 67: Air Shrouds

    Chapter 3: Maintenance and Component Installation Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. The SYS-241E-TNRTTP includes three different sets of air shrouds. Caution: DO NOT perform this service with the system mounted inside the rack. Air Shroud for Memory (CPU1/2) Four air shrouds cool the DIMM slots controlled by CPUs 1 and 2 (see figure below).
  • Page 68 Chapter 3: Maintenance and Component Installation Air Shroud for Memory (CPU3/4) Four air shrouds cool the DIMM slots controlled by CPUs 3 and 4 (see figure below). Caution: DO NOT perform this service with the system mounted inside the rack. 1.

  • Page 69: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.9 Expansion Cards The SYS-241E-TNRTTP includes two riser cards to support the use of expansion (add-on) cards. Caution: DO NOT perform this service with the system mounted inside the rack. Installing Expansion Cards 1. Power down the system as described in Section 3.1. 2.

  • Page 70: Power Supply

    Failed power supply modules can be replaced without powering-down the system. Replacement modules can be ordered directly from Supermicro. An amber light on the power supply is illuminated when the power is switched off. A green light indicates that the power supply is operating.

  • Page 71: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.11 Cable Routing Diagram Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner.

  • Page 72: Bmc

    Chapter 3: Maintenance and Component Installation 3.12 BMC The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset—Press and hold the button. After six seconds, the LED blinks at 2 Hz. The BMC resets and the reset duration is approximately 250 ms.

  • Page 73: Chapter 4 Motherboard Connections

    4.1 Power Connections Power Supply Connectors Four Supermicro proprietary power supply units (PSU1/PSU2/PSU3/PSU4) provide main power to your system. Two 8-pin power connectors (JPGW1/JPGW2) are used for GPU devices, and additional three 8-pin connectors (JPWR7-JPWR9) are used to provide power to backplane devices.

  • Page 74: Headers And Connectors

    The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in drives. It allows the motherboard to deny access if the TPM, which is associated with the drive, is not installed in the system.
  • Page 75 Chapter 4: Motherboard Connections BMC SMB I²C Header A System Management Bus I²C header for the BMC is located at JIPMB1. Connect the appropriate cable here to use the 4-pin BMC external I²C connection on your system. SMB I²C for 4U Power Distribution Board (PDB) Headers Two System Management Bus I²C headers for 4U Power Distribution Board headers are located at J47 (PBD_SB1) and J26 (PBD_SB2).

  • Page 76: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the figures below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-1. Rear I/O Ports Rear I/O Ports Description UID Switch/LED USB 0 (3.0) USB 1 (3.0) BMC LAN (IPMI LAN) COM1...
  • Page 77 BMC on the motherboard. For details on the UID LEDs and BMC LEDs, refer to the tables below. Also, refer to the BMC User's Guide posted on our website at http://www. supermicro.com for more information on BMC. UID/BMC Reset Switch (JUIDB1) Features &...

  • Page 78: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 79 Chapter 4: Motherboard Connections Power Button and Front UID Button Select Jumper Jumper JRU1 is used to configure Pin 2 of Front Control Panel header 1 (FP1) to function as a Power button or as the Front UID button. To set Pin 2 of FP1 for Front UID use in a chassis that supports front UID connection, close Pin 1 and Pin 2 of Jumper JRU1.
  • Page 80 Chapter 4: Motherboard Connections Storage Backplane (BP) ID Jumpers Two storage backplane ID jumpers (J145/J146) allow the user to change the storage backplane settings for different storage device support. When both J145 and J146 are closed, the backplane supports 4 x2 storage devices (default). Refer to the table for more information. Storage Backplane (BP) ID Jumpers (J145/J146) Jumper Settings J145...

  • Page 81: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators BMC LAN LEDs A dedicated BMC LAN connection is provided on the rear I/O panel of the motherboard. The LED on the right side of the BMC LAN indicates activity, and the LED on the left indicates the speed of the connection.
  • Page 82 Chapter 4: Motherboard Connections CPU Power Status LED Indicators CPU Power Status LED indicators are located at LED4, LED5, LED6, and LED7. When a CPU power supply fails, the corresponding Power Status LED will turn solid red. Refer to the table below for more details. CPU Power Status LED Indicators (LED4, LED5, LED6, LED7) LED Status LED#...

  • Page 83: Front Control Panel

    I²C support for front access. Front Control Panel Header 2, located at FP2, provides additional functions, including USB and VGA support to the system. These Front Control Panel headers are designed specifically for use with Supermicro chassis. 1. Front Control Panel Header with I²C (FP1)
  • Page 84 Chapter 4: Motherboard Connections Power On and BMC/BIOS Status LED Button The Power On and BMC/BIOS Status LED button is located on Pin 1 of Front Control Panel Header 1 (FP1). Momentarily contacting Pin 1 of FP1 will power on/off the system or display BMC/BIOS status.
  • Page 85 Chapter 4: Motherboard Connections Fail LED (Information LED for OH/FF/PF) The Fail LED (Information LED for OH/Fan Fail/PWR Fail) connection is located on Pin 4 of FP1. This LED provides warnings of overheating, power failure, or fan failure. See the table below for FP1 pin definitions.
  • Page 86 Chapter 4: Motherboard Connections RoT (Root of Trust) Power LED The Power LED for RoT (Root of Trust) connection is located on Pin 9 of FP1. If this LED is on, power for the RoT chip is on. Standby Power A Standby Power (I C) connection is located on Pin 10 - Pin 14 of FP1 to provide power to the system when it is in standby mode.

  • Page 87: Front Control Panel Header (Fp2)

    Chapter 4: Motherboard Connections 2. Front Control Panel Header (FP2) In addition to Front Control Panel header 1 (FP1), another Front Control Panel header, located at FP2, supports a VGA connector and two USB 2.0 ports (USB 3/4).

  • Page 88: Chapter 5 Software

    1. Create a method to access the MS Windows installation ISO file. That might be a USB flash or media drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 89 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 90: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.

  • Page 91: Bmc

    When logging in to the BMC for the first time, please use the unique password provided by Supermicro to log in. You can change the unique password to a user name and password of your choice for subsequent logins.

  • Page 92: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity 2U CPU heatsink SNK-P2088P SKT-1424L-001B-FXC SKT-1333L-0001-LTS CPU carrier (require 4pcs of one PN only) SKT-1333L-0000-FXC SKT-1424L-001B-LTS MCP-310-21820-0B...

  • Page 93: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.2 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 94: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 95: Enabling Nvme Raid

    Chapter 6: Optional Components Enabling NVMe RAID RAID for NVMe SSDs must be enabled through the UEFI BIOS. 1. Install the patch as described in the Restrictions and Requirements section on a previous page. 2. Reboot the server. 3. Press [DEL] key to enter BIOS. 4.
  • Page 96 Chapter 6: Optional Components Figure 6-2. BIOS VMD Setting Examples...
  • Page 97 Chapter 6: Optional Components 13. Select Strip Size (Default 64KB). 14. Select Create Volume. 15. If another RAID is needed, start again at step 6. 16. Press [F4] to save and reboot. Figure 6-3. Created Volume without Figure 6-4. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD Controller...

  • Page 98: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blinking Fault Solid on Rebuilding 1 Hz blinking IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 99: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in drives. It enables the motherboard to deny access if the TPM associated with the drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9672V-FIPS 1 •...

  • Page 100: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •...

  • Page 101: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 102: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 103: No Video

    Chapter 7: Troubleshooting and Support No Video If the power is on but you have no video, remove all add-on cards and cables. System Boot Failure If the system does not display Power-On-Self-Test (POST) or does not respond after the power is turned on, try the following: •...

  • Page 104: When The System Becomes Unstable

    Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 105: Post Codes

    7.4 POST Codes The AMI UEFI BIOS supplies checkpoint codes, which are documented online at http://www. supermicro.com/support/manuals/ ("AMI BIOS POST Codes User's Guide"). When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, the POST codes can be viewed from the BMC using the Post Snooping function.

  • Page 106: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 107 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 108 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 109 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 110 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 111: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 112: Where To Get Replacement Components

    7.8 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 113: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.10 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 114: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 115 Appendix A: Standardized Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 116 Appendix A: Standardized Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 117 Appendix A: Standardized Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 118 Appendix A: Standardized Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 119 Appendix A: Standardized Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 120 Appendix A: Standardized Warning Statements ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت قبم‬ ‫انىصىل إىن امنناطق انداخهيت نههيكم نتثبيج أو إ ز انت مكىناث الجهاز‬ 경고! 시스템에 부품들을 장착하거나 제거하기 위해서는 섀시 내부에 접근하기 전에 반드시 전원 공급장치로부터...
  • Page 121 Appendix A: Standardized Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 122 Appendix A: Standardized Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 123 Appendix A: Standardized Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 124 Appendix A: Standardized Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 125 Appendix A: Standardized Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 126 Appendix A: Standardized Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 127 Appendix A: Standardized Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 128 Appendix A: Standardized Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 129 Appendix A: Standardized Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 130 Appendix A: Standardized Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 131 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 132 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 133 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 134: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Quad Socket E (LGA-4677) 4th Generation Intel® Xeon® Scalable processors suppports 165 W-270 W TDP (SRP-SP) Chipset Intel® C741 BIOS AMI 32 MB SPI Flash EEPROM Memory 64 DIMM slots for up to 16 TB (64x 256 GB DRAM) with speeds up to 4800 MT/s ECC DDR5 RDIMM/RDIMM-3DS Storage Drives Two M.2 NVMe or two M.2 SATA3 24 hot-swap 2.5"...
  • Page 135 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB Applied Directives, Standards...

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