Troubleshooting; Potential Solutions For Inp Configuration Problems; Installing An Intelligent Networking Pack License; Using Virus Throttle - HP BladeSystem Dual NC370i - Multifunction Network Adapter User Manual

Troubleshooting

In this section

Potential solutions for INP configuration problems ...................................................................................... 11

Potential solutions for INP configuration problems
This section provides possible solutions to problems that may occur during the configuration of INP
features. The following tables provide steps to take before calling your service representative.
Installing an Intelligent Networking Pack License—contains troubleshooting information about

installing an Intelligent Networking Pack license.

Using Virus Throttle—contains troubleshooting information about using Virus Throttle.
Installing an Intelligent Networking Pack license
Problem
The Intelligent Networking
Pack license is installed but I
cannot uninstall it.

Using Virus Throttle

Problem
The Virus Throttle Status and
Configuration utility Status
tab indicates that "virus-like"
activity is occurring.
Possible cause
This is correct behavior of
ProLiant Essentials licensing.
After installed on the system,
the license is "attached" to the
server and cannot be revoked.
The license stays with that
server for the life of the server.
The license is attached to the
server serial number, so a
change in server's name or IP
address will not jeopardize
the license.
Possible cause
A virus has infected your
server.
OR
A non-virus program is
exhibiting "virus-like" behavior
by making more connections
to more unknown hosts than
the Virus Throttle
Configuration parameter
settings.
Possible solution
N/A
Possible solution
In a time-sensitive manner, identify the
program or programs responsible for the
"virus-like" behavior.
If the program or programs is/are unknown,
treat as a virus.
If the program or programs is/are known,
then reconfigure the Virus Throttle
Configuration parameters to not trigger on
such normal or expected activity
Troubleshooting 11