Wen DF360iX Instruction Manual
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Wen DF360iX Instruction Manual

3600w dual fuel inverter generator
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MODEL DF360iX
3600W DUAL FUEL
INVERTER GENERATOR
Instruction Manual
NEED HELP? CONTACT US!
Have product questions? Need technical support? Please feel free to contact us:
1-847-429-9263 (M-F 8AM-5PM CST)
TECHSUPPORT@WENPRODUCTS.COM
IMPORTANT: Your new tool has been engineered and manufactured to WEN's highest standards for dependability,
ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged,
trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use
your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.
WENPRODUCTS.COM
For replacement parts and the most up-to-date instruction manuals, visit

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Questions and answers

Lorena
April 3, 2025

Hola mi generador no enciende porque no tiene corriente. Por favor que pudiera ser.

0
1 comments:
Mr. Anderson
April 3, 2025

If your Wen DF360iX generator won't start due to lack of power, possible reasons include:

1. Fuel isn’t running properly through the fuel valve.
2. The air filter is dirty or clogged.
3. The muffler or spark arrestor is blocked.
4. There is gunk in the carburetor preventing a proper fuel/air mixture.

Check each of these components and clean or replace as needed.

This answer is automatically generated

0

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Summary of Contents for Wen DF360iX

  • Page 1 1-847-429-9263 (M-F 8AM-5PM CST) TECHSUPPORT@WENPRODUCTS.COM IMPORTANT: Your new tool has been engineered and manufactured to WEN’s highest standards for dependability, ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged, trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.

  • Page 2: Table Of Contents

    Exploded View & Parts List ................32 Warranty Statement ..................37 WENPRODUCTS.COM To purchase accessories for your tool, visit Magnetic Oil Dipstick (Model No. 55201) Weatherproof Generator Cover (Model No. 56200iC) High-Altitude Kit (Part No. DF360iX-HA39) WEN Parallel Connection Kit...

  • Page 3: Specifications

    SPECIFICATIONS GENERATOR Model Number DF360iX Gasoline: 3600W Surge (Starting) Wattage LPG: 3500W Gasoline: 2900W Rated (Running) Wattage LPG: 2600W Rated Voltage 120V Rated Amperage 24.1A Phase Single Frequency 60 Hz Product Weight 49.60 Pounds (22.5 kg) Product Dimensions 17.913 in. x 11.653 in. x 19.685 in.

  • Page 4: Introduction

    INTRODUCTION Thanks for purchasing the WEN 3600-Watt Dual Fuel Inverter Generator. Refer to the illustration below for the loca- tion of the serial number on the specifications label. Record the generator information in the spaces provided below. If assistance for information or service is required, please contact customer service by calling 1-847-429-9263, M-F 8-5 CST;...

  • Page 5: Safety

    WEN reserves the right to change this product and specifications at any time without prior notice. At WEN, we are continuously improving our products. If you find that your tool does not exactly match this manual, please visit wenproducts.com for the most up-to-date manual or contact customer service at 1-847-429-9263, M-F 8-5 CST.

  • Page 6: Generator Safety Warnings

    GENERATOR SAFETY WARNINGS DANGER! CARBON MONOXIDE Using a generator indoors CAN KILL YOU IN MINUTES. Generator exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the generator exhaust, you are breathing CO. But even if you cannot smell the exhaust, you could be breathing CO.
  • Page 7 GENERATOR SAFETY WARNINGS WARNING! Do not let comfort or familiarity with the product replace strict adherence to product safety rules. Failure to follow the safety instructions may result in serious personal injury. OPERATING ENVIRONMENT 3. If any part of the generator, electrical device or pow- er cord is broken, damaged, or defective, make sure 1.
  • Page 8 GENERATOR SAFETY WARNINGS WARNING! Do not let comfort or familiarity with the product replace strict adherence to product safety rules. Failure to follow the safety instructions may result in serious personal injury. TO MAXIMIZE THE LIFESPAN OF YOUR GENERATOR: We recommend running your generator at least once a month for 20 to 30 minutes.

  • Page 9: Unpacking & Packing List

    UNPACKING & PACKING LIST UNPACKING With the help of a friend or trustworthy foe, such as one of your in-laws, carefully remove the generator from the packaging and place it on a sturdy, flat surface. Make sure to take out all contents and accessories. Do not discard the packaging until everything is removed.

  • Page 10: Know Your Inverter Generator

    KNOW YOUR INVERTER GENERATOR TOOL PURPOSE Inverter Generators provide you with clean and quiet power, when and where you need it most. Refer to the fol- lowing diagrams to become familiarized with all the parts and controls of your Generator. The components will be referred to later in the manual for assembly and operation instructions.
  • Page 11 KNOW YOUR INVERTER GENERATOR CONTROL PANEL 1. Parallel Connection 6. DC Circuit Breaker Connect to share wattage between inverter generators. Press to reset. 2. Eco-Mode Switch 7. 12V DC Outlet Maximizes fuel economy & run time. Cigarette-style outlet provides DC power. 3.

  • Page 12: Preparation

    PREPARATION The following section describes the necessary steps to prepare the generator for use. If you are unsure about how to perform any of the steps please call 1-847-429-9263 M-F 8-5 CST for customer service. Failure to perform these steps properly can damage the generator or shorten its life. STEP 1 - ADD / CHECK OIL The generator is shipped without oil.
  • Page 13 See Fig. 3. TIP: Your WEN generator is compatible with the WEN 55201 Magnetic Oil Dipstick (not included), available for purchase at wenproducts.com. The dipstick’s industrial-strength magnetic tip will collect metal shavings from...
  • Page 14 PREPARATION STEP 2 - ADD / CHECK FUEL FUEL OPTION A: GASOLINE WARNING! RISK OF EXPLOSION. HIGHLY FLAMMABLE: This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death, if ignited. A nearby open flame can lead to explosion even if not directly in contact with gasoline.
  • Page 15 This MUST be corrected before using generator. Contact WEN customer service at 1-847-429-9263, M-F 8-5 CST, or email techsupport@wenproducts.com for assistance. NOTE: If you would like to purchase other accessories for your dual-fuel generator, consult your local dealer of pro- pane and propane accessories, I tell you what.
  • Page 16 (American Wire Gauge) stranded copper wire. order the kit at wenproducts.com by searching part number Grounding codes can vary by location. Contact a DF360iX-HA39. Refer to the instructions included with your local electrician to check the area codes. altitude kit for more information about installation.

  • Page 17: Starting Your Generator

    STARTING YOUR GENERATOR Before starting the generator, make sure you have read and performed the steps in the “Preparation” section of this manual, pages 12-14. If you are unsure about how to perform any of the steps in this manual please call 1-847- 429-9263 M-F 8-5 CST for customer service.
  • Page 18 STARTING YOUR GENERATOR BEFORE STARTING THE GENERATOR Fig. 8 1. Verify that the generator is outside on a dry, level surface. Allow at least two feet of clearance on all sides of the generator. 2. To maximize safety, check that the generator is properly grounded. See page 16, “GROUND THE GENERATOR.”...
  • Page 19 STARTING YOUR GENERATOR STARTING THE GENERATOR (LPG) 1. Place the generator outside on a dry, level surface. Allow at least two feet of clearance on all sides of the generator. 2. Check there is sufficient level of oil in the crankcase. Add oil if necessary (refer to “ADD / CHECK OIL” on page 12).
  • Page 20 PARALLEL OPERATION Fig. 11 The parallel connection feature (Fig. 12 - 1) allows you to connect two WEN generators to increase the total available electrical power. The “Parallel Connection Kit” can be purchased from wenproducts. com. Follow the instructions included with your WEN parallel connection kit for proper installation and operation.

  • Page 21: Using Your Generator

    USING YOUR GENERATOR CALCULATING THE WATTAGE OF YOUR DEVICE(S) Connect electrical devices running on AC current according to their wattage requirements. Calculate the total run- ning wattage and starting wattage of the device(s) you wish to connect, and MAKE SURE that they are within the capacity of your generator and the capacity of each individual outlet.
  • Page 22 USING YOUR GENERATOR CALCULATING THE WATTAGE OF YOUR DEVICE(S) - CONTINUED The chart below serves as a reference for the estimated wattage requirements of common electrical devices. How- ever, do not solely rely on this chart - all electronics and appliances are built differently. Always check the wattage listed on the electrical device before consulting this chart.
  • Page 23 USING YOUR GENERATOR CONNECTING ELECTRICAL DEVICES When the rated wattage requirement of each electrical device has been determined, add these numbers to find the total rated wattage needed. If this number exceeds the rated wattage (2900W) of the generator, DO NOT connect all these devices.
  • Page 24 USING YOUR GENERATOR SOME NOTES ABOUT POWER CORDS Long or thin cords can drain the power provided to an electrical device by the generator. When using such cords, allow for a slightly higher rated wattage requirement by the electrical device. Device Requirements Max.
  • Page 25 • The CO sensor has a lifetime of about 7 years, and is capable of monitoring its lifetime. If your generator shows an error light several years after purchase, it may be time to replace the CO sensor. Contact WEN customer service...

  • Page 26: Stopping Your Generator

    STOPPING YOUR GENERATOR SHUTTING OFF THE GENERATOR 1. Turn off all electrical devices and then unplug the devices from the generator. CAUTION! Unplugging running devices can cause damage to the generator. Never stop the engine with elec- trical devices connected and running. 2.

  • Page 27: Maintenance

    MAINTENANCE Proper routine maintenance of the generator will help prolong the life of the machine. Please perform maintenance checks and operations according to the schedule in Table 4. CAUTION! Never perform maintenance operations while the generator is running. Before maintaining or servicing the generator, turn OFF the generator, disconnect all devices and allow the generator to cool down.
  • Page 28 MAINTENANCE WARNING! Make sure generator is shut off before performing any inspection or maintenance procedures. CHECKING / ADDING OIL Fig. 16 Check the oil level of the generator according to the Recommended Main- tenance Schedule in Table 4. The oil level should be checked before each use or every 8 hours of operation.
  • Page 29 MAINTENANCE SPARK PLUG MAINTENANCE Fig. 18 The spark plug is important for proper engine operation. A good spark plug should be intact, free of deposits, and properly gapped. Refer to Recommended Maintenance Schedule in Table 4 for in- structions on maintaining. To inspect the spark plug: 1.
  • Page 30 MAINTENANCE AIR FILTER MAINTENANCE Fig. 20 Routine maintenance of the air filter helps maintain proper airflow to the carburetor. Occasionally check that the air filter is free of ex- cessive dirt. The air filter should be checked every 50 hours of use. Refer to Recommended Maintenance Schedule in Table 4.
  • Page 31 MAINTENANCE SPARK ARRESTOR MAINTENANCE Fig. 23 It is recommended to inspect and clean the spark arrestor (Fig. 23 - 1) every 100 hours of operation. 1. The spark arrestor is located outside the muffler, which gets very hot during operation. Allow the engine to cool completely before ser- vicing the spark arrestor.

  • Page 32: Transportation & Storage

    TRANSPORTATION & STORAGE TRANSPORTING THE GENERATOR To prevent fuel spillage when transporting, be sure to perform the following: 1. Tighten the fuel cap. 2. Flip the 4-in-1 switch to the “ENGINE OFF” position. 3. Drain the fuel tank if possible. Refer to page 28, “Draining the Fuel Tank.” 4.

  • Page 33: Troubleshooting Guide

    TROUBLESHOOTING GUIDE WARNING! Stop using the generator immediately if any of the following problems occur or risk serious personal injury. If you have any questions, please contact customer service at 1-847-429-9263 (M-F 8-5 CST), or email techsupport@wenproducts.com. PROBLEM POSSIBLE CAUSE SOLUTION Engine switch is set to OFF.
  • Page 34 WIRING DIAGRAM Protector / 20A 5-20R TT-30R Parallel Terminal Stepper Motor Yellow White White Blue Yellow/Green Yellow/Green Orange Yellow/Green Pink Yellow/Green Orange Inverter Unit Blue/White White Gray Reset Button Main Violet Winding Black / Red White ECO Switch Blue Inverter Unit Winding White Brown...

  • Page 35: Exploded View & Parts List

    EXPLODED VIEW & PARTS LIST GENERATOR...
  • Page 36 EXPLODED VIEW & PARTS LIST GENERATOR PART NO. DESCRIPTION QTY. PART NO. DESCRIPTION QTY. 56202i-001 Screw, M4x10 DF360iX-033 Engine Assembly Control Panel Solenoid Valve DF360iX-002 DF360iX-034 Assembly Controller 56202i-025 Screw, M5x16 DF360iX-035 Fuel Hose Clamp Self-tapping Screw, 56360iX-136 Fuel Hose 56360iX-104 ST4.2x19...
  • Page 37 56202i-113 Valve Spring Seat 56360iX-002 (NGK BPR6HS) 56360iX-014 Valve Spring 56202i-103 Breather Hose 56360iX-015 Bolt, M8x60 56360iX-004 Valve Cover DF360iX-116 Cylinder Head 56360iX-005 Valve Cover Assembly 56360iX-017 Stud, M6x82 56360iX-006 Inner Cover, Valve Cover 56360iX-018 Gasket, Muffler 56202i-107 Screw, M3x6...
  • Page 38 56360iX-060 Nut, M14x1.5 56360iX-023 Insulator 56360iX-061 Recoil Starter 56360iX-024 Insulator 56360iX-062 Blower Housing 56360iX-025 Gasket, Carburetor 56360iX-063 Air Filter Element DF360iX-127 Carburetor 56360iX-064 Air Filter Cover 56202i-127 Stepper Motor 56360iX-065 Rotor 56202i-128 Screw, M4x6 56360iX-066 Recoil Starter 56360iX-029 Clamp 56360iX-067...
  • Page 39 NEMA 5-20R 120V 56203i-005.11 Washer, 6mm DG4500iX-208 20A AC Duplex Outlet 56203i-005.12 Washer, 6mm 56360iX-171 56360iX-162 Earth Stud 56203i-005.2 DC 12V Outlet DF360iX-207 Washer, 6mm 56500-208 Breaker, AC 20A 56360iX-164 Washer, 5mm 56360iX-175 56360iX-165 Washer, 5mm 56203i-005.5 Breaker, AC 8A 56360iX-166...

  • Page 40: Warranty Statement

    (3) years from date of purchase or 500 hours of use; whichever comes first. Ninety days for all WEN products if the tool is used for profes- sional or commercial use.

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