Kodak THEATRE HD PLAYER Extended User Manual page 74

Troubleshooting and support
Status
Your HD player appears
to be frozen or has
crashed; nothing is
working on your HDTV
screen.
HD player will not
connect to your
network, or you keep
losing the connection.
74
Solution
Restart the HD player by unplugging it, then plugging it back in.
■
Make sure your router and computer are turned on.
■
Verify that the HD player is firmly connected on both ends of your
wired connection.
■
Select Home > Settings > Network to check the signal strength of
your wireless access point. You may need to relocate/reposition
your router or connect the router to your computer with a shielded
Ethernet cable.
■
Make sure you are within the operating range of the network.
Move the router into the same room as the HD player.
■
Verify that the information in Settings > Network on the HD player
are correct.
■
Your access point may not be broadcasting its SSID (network
name). Check the router settings on your computer, and try
entering your network name manually.
■
If security is enabled on your network, make sure you entered the
correct security code.
■
Use the Advanced Setup in Settings > Network > Connection >
Configure Connection settings to try assigning a static IP address
to your HD player. Check your router settings on your computer
and find the available range of IP addresses. (This may be found
with the DHCP information.)
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