Troubleshooting-Camera Dock 6000 - Kodak EasyShare DX6440 User Manual

Troubleshooting—Camera Dock 6000
Problem
Cannot transfer
pictures to the
computer.
Chapter 9
Cause
Software is not
installed.
Software is installed
incorrectly.
USB cable was
connected during
software installation.
Camera is listed as an
unknown device (PC
only).
AC adapter or USB
cable is not securely
connected.
Too many applications
running on computer.
Camera was removed
from the camera dock
during picture transfer.
Transfer button was not
pressed.
Solution
Disconnect USB cable and remove
camera from dock. Install
EasyShare software
Disconnect the USB cable and
remove camera from dock. Close
all open applications. Uninstall,
then re-install the software
(page 71). To uninstall, go to
Start/Settings/ Control
Panel/Add/Remove Programs.
Disconnect the USB cable and
remove camera from dock.
Delete camera from Device
Manager: Right-click on My
Computer, go to Properties/
Hardware/Device Manager/Other
Devices/ (delete this entry—
?Kodak ES camera)
Check the connections
Close all software applications
and try again.
Replace the camera on the
camera dock and press the
Transfer button.
Press the Transfer button.
(page 71).
(page 77).
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