Grandstream Networks GSC35 6 Series User Manual
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Grandstream Networks GSC35 6 Series User Manual

Intercom speaker and microphone
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Grandstream Networks, Inc.
GSC3516/GSC3506
User Manual

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  • Page 1 Grandstream Networks, Inc. GSC3516/GSC3506 User Manual...

  • Page 2: Product Overview

    GSC35X6 - User Manual WELCOME The GSC3516 is a SIP intercom speaker and microphone that allows offices, schools, hospitals, apartments, and more to build powerful voice intercom solutions that expand security and communication. This robust SIP intercom device offers 2-way voice functionality with both a high fidelity 15W HD speaker and 3 directional microphones with Multichannel Microphone Array Design (MMAD) and 1 omnidirectional auxiliary microphone that offers a 4.2-meter pickup distance.
  • Page 3 SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR,HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, Protocols/Standards TFTP, NTP, STUN, LLDP-MED, SIMPLE, LDAP,TR-069, 802.1x, TLS, SRTP, IPv6, OpenVPN® Network Interfaces One 10/100 Mbps port with integrated PoE/PoE+ Operating System Linux Bluetooth Yes, integrated Bluetooth Wi-Fi Yes, dual-band 2.4 &...
  • Page 4 ● CE: ETSI EN 300 328;ETSI EN 301 893;ETSI EN 300 440;ETSI EN 301 489-1;ETSI EN 301 489-3;ETSI EN 301 489-17;EN 55032;EN 55035;EN IEC 61000-3-2;EN 61000-3-3;EN IEC 62311;EN IEC 62368-1. ● UKCA: ETSI EN 300 328;ETSI EN 301 893;ETSI EN 300 440;ETSI EN 301 489-1;ETSI EN 301 489-3;ETSI EN 301 489-17;BS EN 55032;BS EN 55035;BS EN IEC 61000-3-2;BS EN 61000-3-3;BS EN IEC 62311;BS EN IEC 62368-1.

  • Page 5: Getting Started

    ● GSC3506 SIP Speaker Package Content ● Mounting kits ● Quick installation guide ● FCC: FCC 47 CFR Part 15 Subpart B. ● CE: EN 55032:EN 55035; EN IEC 61000-3-2: EN 61000-3-3; EN IEC 62368-1. Compliance ● IC: ICES-003. ● UKCA: BS EN 55032;BS EN 55035;BS EN IEC 61000-3-2;BS EN 61000-3-3;BS EN IEC 62368-1. ●...
  • Page 6 1x Quick Installation Guide Equipment Packaging Note Check the package before installation. If you find anything missing, contact your system administrator. GSC3516 Ports GSC3516 Ports 2-PIN Port 2-PIN Multi-Purpose Input Port. NET/PoE Ethernet RJ45 port (10/100Mbps) supporting PoE/PoE+. Factory reset pinhole. RESET Press for 10 seconds to reset factory default settings.

  • Page 7: Led Indicators

    GSC3506 Ports and Buttons USB Port USB2.0, External USB Storage. NET/PoE Ethernet RJ45 port (10/100Mbps) supporting PoE/PoE+. 2-pin switch-in input port 2-PIN Port Alarm-in input port (Access voltage 5V to 12V). Factory reset button. RESET Press for 10 seconds to reset factory default settings. Volume Sound Volume buttons.

  • Page 8: Hardware Installation

    LED Indicators Hardware Installation GSC3516 Hardware installation GSC3516 can be mounted on the wall or ceiling. Please refer to the following steps for the appropriate installation : Wall Mount 1. Locate the equipment holder in the desired position with the arrow up. Drill three holes on the wall referring to the positions of holes on the metal bracket.

  • Page 9: Boom Mount

    GSC3506 Hardware installation GSC3506 can be mounted on the ceiling or the Boom. Please refer to the following steps for the appropriate installation. Ceiling Mount 1. Drill a round hole with a diameter of 230mm or use the Mounting Hole Cut-Out Template. 2.
  • Page 10 Powering GSC3516 Connecting Wiring Seat for GSC3516 GSC3516 support to connect a “Key & LED” or “Normal Key” to the 2-pin port via Wiring Seat using the following steps: Step 1: Take the wiring seat from the install kits. Step 2: Connect the “Key & LED” or “Normal Key” with the wiring seat (as shown in the figure below) Note: This port supports the parallel connection of an incandescent lamp (with less than 1W) or an LED lamp (with less than 100mA).
  • Page 11 Powering GSC3506 Connecting Wiring Seat for GSC3506 GSC3506 support connecting a “Normal Key” to a 2-pin port via Wiring Seat. Step 1: Take the wiring seat from the install kits. Step 2: Connect the Normal Key with the wiring seat (as shown in the illustration below). Connecting Wiring seat Access GSC35X6 Web GUI The GSC3516/GSC3506 embedded Web server responds to HTTP/HTTPS GET/POST requests.
  • Page 12 GSC3516 Web GUI – Login GSC3506 Web GUI – Login Users can use a computer connected to the same network as the GSC3516/GSC3506 to discover and access the GSC3516/GSC3506 Configuration Interface using its MAC Address. Please, refer to the following steps in order to access the GSC3516/GSC3506 Web GUI: 1.
  • Page 13 SIP Account Configuration Once the account is registered correctly, the GSC3516/GSC3506 will show the account status under Status �� Account Status. SIP Account Status By default, the GSC3516/GSC3506 Blocks non-whitelisted numbers under Calls → Blacklist/Whitelist/Greylist → Greylist, user needs to either allow Non-White list calls or set up a Whitelist that contains the number that will be allowed to call the GSC3516/GSC3516.
  • Page 14 Whitelisted Devices As soon as a SIP call is received by the GSC3516/GSC3506, it first checks if the Caller ID number is allowed on the Whitelist and then answers automatically. Notes GSC3516 is an intercom system and auto-answers all whitelisted numbers. By default, GSC3516 plays a Warning tone when auto-answering incoming calls, this warning tone can be disabled under Account ��...

  • Page 15: Bluetooth Speaker

    Multicast Paging – Paging Priority Active In the case of receiving a multicast paging call while on a unicast SIP call, the GSC3516/GSC3506 can choose to either keep the SIP call or hold this last and allow the multicast call depending on the paging call priority. This can be set using the “Paging Barge”...
  • Page 16 Connecting the GSC3516 as a Bluetooth Speaker Please, refer to the following steps in order to pair and connect the GSC3516 to the device: 1. Go to GSC3516 Web GUI → Network Settings → Bluetooth. 2. Enable the “Bluetooth” function, and enable the option “Discoverable to Nearby Bluetooth Devices” in order to make the GSC3516 visible. 3.
  • Page 17 2-pin Multi-Purpose Input Applications for GSC3506 To configure sensor settings on Both GSC3516/GSC3506, access web UI → System Settings → Sensor Setting. Sensor Settings Under the Basic Setting section, users can set “Sensor Type” and “Trigger Type”. Two states are supported by the Input circuit for the “Sensor Type”: 1.
  • Page 18 Sensor Setting – Trigger time Cycle Time: The alarm can be configured to be triggered all days of the week, in this case, the “All days” option needs to be checked. Or to some specific days of the week with Start and End times, in this case, the “Period of Time” option needs to be checked for users to be able to configure Time and Frequency options.

  • Page 19: Account Status

    Sensor Setting – Linkage Function – Make Call Note Up to 7 different Alarm Schedule/Linkage function can be configured in the GSC3516, the list of schedules and linkage functions will be shown in the lower section of the page, users can edit or delete the Alarm schedule by clicking on Edit or Delete buttons respectively. GSC35x6 WEB GUI SETTINGS The GSC35x6 embedded Web server responds to HTTP/HTTPS GET/POST requests.
  • Page 20 IPv4 IPv4 Address Type Con gured IPv4 address type: DHCP, Static IP or PPPoE IPv4 Address IPv4 address of the device. Gateway Default gateway of the device. IPv4 NAT Type Type of IPv4 NAT connection used by the device. IPv6 IPv6 Address Type Con gured IPv6 address type: DHCP, Static IP or PPPoE Global Unicast Address...

  • Page 21: System Info

    IPv6 DUID IPv6 DUID of the device. IPv6 NAT Type Type of IPv6 NAT connection used by the device. Status – Network Status – Wi-Fi page Network Status → DNS & NAT DNS Server DNS Server x DNS Server Address up to 4 address (ex: 8.8.8.8) DNS Mode Accounts x DNS Mode for each SIP Account up to 16 accounts: A Record, SRV, NAPTR/SRV, Use Con gured IP...
  • Page 22 System Time  Indicates Date and Time System Time Zone Indicates the Time Zone selected PoE Detection PoE Status Indicates POE Status: Type and Max wattage System Information Download System Information Click on "Downlod" to downlod a le containing all the system information System Info –...
  • Page 23 Account Register Account Active Indicates whether the account is active. 1st account active by default. Account Name Con gures the name associated with each account. IP Server Speci es the URL or IP address, and port of the SIP server. This should be provided by VoIP service provider (ITSP). The URL or IP address, and port of the SIP server.
  • Page 24 If set to “STUN” and STUN server is con gured, the device will periodically send STUN message to the STUN server to get the public IP address of its NAT environment and keep the NAT port open. STUN will not work if the NAT is symmetric type.
  • Page 25 Controls whether the Privacy header will present in the SIP INVITE message or not, whether the header contains the caller info: Use Privacy Header ● If set to “Yes”, the Privacy Header will always show in INVITE ● If set to “No”, the Privacy Header will not show in INVITE. Controls whether the P-Preferred-Identity header will present in the SIP INVITE message or not, whether the header contains the caller info: Use P-Preferred-Identity Header...
  • Page 26 the server. Con gures the device’s SIP session timer. It enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE). If there is no refresh via an UPDATE or re-INVITE message, the session will be terminated once the session interval expires.
  • Page 27 G.726-32 Packing Mode Selects "ITU" or "IETF" for G.726-32 packing mode. G.726-32 Dynamic Speci es the G726-32 payload type, and the valid range is 96 to 127. The default setting is “127”. Payload Type Opus Payload Type De nes the desired value (96-127) for the payload type of the Opus codec. The default value is 123. Speci es the mechanism to transmit DTMF digits.
  • Page 28 ● If set to "Receiver Report", the RTCP channel will sends "receiver report+source description+RTCP extension" as keep- alive dataReceiver Report ● If set to "Sender report", the RTCP channel will sends "Sender report+source description+ RTCP extension" as keep-alive data. Default is "Receiver Report" Con gures the RTP channel keep-alive packet type..
  • Page 29 You can customize the timeout under the Account �� Call setting �� Ring timeout. The default value is “Disable”. Dial Plan Dial Plan Pre x This parameter can be con gured to de ne the pre x added to each dialed number. Bypass dial plan on selected items: ●...
  • Page 30 Accounts – Call Settings page Accounts/Advanced Settings Security Settings Sets the device to check the domain certi cates if TLS/TCP is used for SIP Transport. Check Domain Certi cates The default setting is “No”. Con gures whether to validate certi cation chain, when TLS/TCP is con gured for SIP Transport. If this is set to Validate Certi cation Chain “Yes”, phone will validate server against the new certi cate list.

  • Page 31: Outgoing Calls

    Accounts – Advanced Settings page Account Swap Swap a SIP Account with another one, from 1 to 16, then click on “Start”. Account Swap Calls Page Definition Outgoing Calls The GSC35X6 allows users to manage their calls using the Click to Dial feature which permits to initiate and receive calls using the Web GUI. To use the Click to Dial feature, please refer the following steps: 1.

  • Page 32: Call History

    Outgoing Call – Calling Outgoing call in progress and accepted : Reduce the window to a bar at the top of the Web GUI interface. : Adjust the ringing volume. : Mute the Mic. : Start recording the call. : End the in-progress call. Call History The GSC35X6 Call History is divided into two sections: “Call history”...
  • Page 33 This section shows all the calls that have been made or answered. Users can find two types of calls under “Call History → Call history”: Outgoing Calls. Answered Calls. Call History → Call history By Tapping on the checkbox to select the call history entries, users can do the following operations: Delete Call History: Users need to press the button after selecting the call history entries.
  • Page 34 Add number from call history to an existing contact Create a new contact: user can click on “Add to local contacts” in order to show a window where all the information about the contact needs to be entered. Note Please, refer to the next section “Contacts” for more information about creating a new contact or editing an existing one. Call History →...
  • Page 35 Call details under Call History → Intercept Record Web GUI Missed Call Notification support The GSC GUI will display a popup window to notify about missed calls. The figure below contains an example where Extension 4444 couldn’t reach the GSC at 3333. Web GUI Missed Call Notification Contacts Contacts →...

  • Page 36: Group Management

    Add New Contact Group Management Users could manage the groups of the existing contacts that can be found in “Contacts”. Contacts → Group Management Users have the ability to: : Users can click on the “Delete” button in order to delete all the selected groups. : Users can create a new group by clicking on the Add Group”...

  • Page 37: Phonebook Management

    Add New Group Phonebook Management Enable Phonebook XML Enables Phonebook XML download via HTTP, HTTPS, or TFTP. Default is "Disabled" Download HTTP/HTTPS Username Enter The username for the HTTP/HTTPS server. HTTP/HTTPS Password Enter The password for the HTTP/HTTPS server. Con gures the server path to download XML phonebook le. This eld could be IP address or URL, with up to 256 Phonebook XML Server Path characters.
  • Page 38 This section is for managing calling permissions to the GSC35X6. Users can give or remove permission to call the GSC35X6, this can be managed under the following three subsections: Whitelist Users can specify the numbers allowed to call the GSC35X6 and every time a number is added it is listed in the below list: Whitelist section : Users can remove one or a group of numbers from the whitelist by clicking on the “Remove from Whitelist”...
  • Page 39 Add Manually to Whitelist Note Users can modify the name of the number listed in the Whitelist by clicking on Blacklist Users can specify the numbers to be blocked by the GSC35X6 for incoming calls, and every time a number is added to the blacklist, it is listed in the below list: Blacklist Section : Users can remove one or a group of numbers from the blacklist by clicking on the “Remove from blacklist”...

  • Page 40: Phone Settings/General Settings

    Users can modify the name of the number listed in the blacklist by clicking on Greylist This section allows the user to define the blocking rules for Non-white list calls. The blocking rules available for the users are: • Block: Configures the GSC35X6 to block all the numbers that are not listed in the Whitelist. •...
  • Page 41 Disabled by Default If enabled, there will be a prompt tone at the beginning and end of the multicast. Multicast Tone Disabled by Default Con gures the ring time for the unanswered call. The call will be automatically answered after timeout. Automatic Answer Ringing Time (s) Default is 0.
  • Page 42 Call-Waiting Tone Gain Adjusts the call waiting tone volume. Users can select “Low”, “Medium” or “High”. The default setting is “Low”. De nes the ring cadence for the device. The default setting is: c=2000/4000. Default Ring Cadence Phone Settings – Ringtone Multicast/Group Paging Multicast Paging Sets the threshold of paging calls.

  • Page 43: Ethernet Settings

    "Accept" must be enabled for this channel. Paging Con g Group Paging Allows to enable or disable group paging. Con gures priority paging group. Paging received on priority group will take precedence overactive paging on Priority Group normal group. Set emergency group for paging. Emergency group has the highest priority. Paging using emergency group will take Emergency Group precedence over paging on priority or normal group.
  • Page 44 DHCP Option 132 defines VLAN ID and DHCP Option 133 defines priority tag ID. it supports DHCP VLAN override via DHCP Option 132 and DHCP Option 133, or encapsulated DHCP option 132 and DHCP option 133 in DHCP option 43. Users could select “Disable”, “DHCP Option 132 and DHCP Option 133”, or “Encapsulated in DHCP Option 43”.
  • Page 45 802.1x Mode Enables and selects the 802.1x mode for the device. The supported 802.1x modes are EAP-MD5, EAP-TLS, and EAP- 802.1x mode PEAP. The default setting is “Disable”. Enters the identity information for the selected 802.1x mode. (This setting will be displayed only if 802.1 X mode is 802.1x Identity enabled).
  • Page 46 Wi-Fi Settings Page 4 – Identify the Wi-Fi network’s SSID and click on “Connect”, then enter the correct password information to connect to the selected network: Connect to Wi-Fi Network 5. Users can check the Wi-Fi parameters and change the setting by checking the “advanced” at the bottom.
  • Page 47 Wi-Fi – Advanced Wi-Fi Settings description Enables/disables the Wi-Fi feature. Wi-Fi Function The default setting is "Disable". Con gures the Wi-Fi frequency band from the dropdown list: Wi-Fi ● 2.4G Band ● 5G ● Dual band (2.4 G & 5G) Con gures Wi-Fi country code.

  • Page 48: Openvpn® Settings

    ● .IPv4 Mode: Con gures the IPv4 mode to be either static or using a DHCP server. in the case where it is set to static, the following parameters need to be con gured: IPv4 Address, Subnet Mask, Gateway, DNS Server 1, DNS Server 2, and Preferred DNS Server. ●...

  • Page 49: Advanced Settings

    OpenVPN® Enable Enable/Disable the OpenVPN® feature. Defaut setting is "Disabled" Manual Import Import the con guration le from the current computer. After importing, the local con guration will be Import OpenVPN® Con guration overwritten and OpenVPN® function is automatically enabled. Note: Please import *.ovpn le Local Con guration OpenVPN®...

  • Page 50: Time Settings

    Configures the duration (in minutes) of the DNS Failure Cache previous DNS cache when the Duration (m) DNS query fails. If set to “0”, the feature will be disabled. Note: Only valid for SIP registration. Enables the LLDP (Link Layer Discovery Protocol) feature on the device. If it is set to “Yes”, the device will broadcast LLDP Enable LLDP PDU to advertise its identity and capabilities and receive the same from physical adjacent layer 2 peers.

  • Page 51: Security Settings

    Con gures whether to enable NTP authentication. If enabled, a cryptographic signature Enable Authenticated NTP appended to each network packet. If the key is incorrectly con gured, the phone will refuse to use the time provided by the NTP server. Default is Disabled When enabled, DHCP Option 42 will override the NTP server if it is set up on the LAN.
  • Page 52 Disabled by default. User Info Management User Password New Password Set new password for web GUI access as User. This eld is case sensitive. Con rm Password Enter the new User password again to con rm. Admin Password Current Password The current admin password is required to set a new admin password.

  • Page 53: Sensor Settings

    Enable Missed Call If enabled, the LED indicator on the upper right corner of the phone will light up when there is missed call on the phone. Indicator Call Light Select the LED prompt light during the call. The default light is green. Volume Settings Call Volume Move the slider to con gure call volume...
  • Page 54 Basic Settings Set the initial state of the sensor, when the selection is normally open, the contact is disconnected when static; When the Sensor Type selection is normally closed, the contact is connected when static. The normally open will be connected when the electrical action is on the switch, and the normally closed will disconnected.
  • Page 55 Make Call Dial the number when the sensor is activated. Dial out extension Enter the number you need to dial and click the “add” button to set two numbers at the same time. Alarm in settings Backup/Restore The Backup/Restore page is used to back up data or import backup files to restore data. Users can start the Backup by clicking on “Backup”. Backup/Restore Maintenance Page Definitions Upgrade and Provisioning...
  • Page 56 Click the “Start” button to check whether the rmware in the rmware server has an updated version, if so, update Upgrade immediately. Upgrade and Provisioning – Firmware page Upgrade and Provisioning/Config File Con gure Manually Download Device Con guration Click to download the device con guration le in .txt format. Upload Device Con guration Upload con g le to the phone.
  • Page 57 De nes the device’s rules for automatic upgrade. It can be selected from: ● Always Check for new rmware Firmware Upgrade and ● Check new rmware only when F/W pre/su x changes, Provisioning ● Always skip the Firmware Check. The default setting is “Always Check for new rmware”. DHCP Option ●...

  • Page 58: System Diagnosis

    be disabled. The default value is “Enabled”. Factory Reset Resets the device to the default factory setting mode by clicking on "Start button". Upgrade and Provisioning – Advanced Settings page System Diagnosis Syslog Select the transport protocol over which log messages will be carried. Syslog Protocol ●...

  • Page 59: Event Notification

    Event Notification Set the URL for events on the phone web GUI, and when the corresponding event occurs on the device, the device will send the configured URL to the SIP server. The dynamic variables in the URL will be replaced by the actual values of the device before sending it to the SIP server, in order to achieve the purpose of events notification.
  • Page 60 Supports RTSP stream address to obtain audio RTSP stream address Ex : (rtsp://[IP]:[port]/[audio le name]), supporting MP3 and TS formats. Displays the audio tracks uploaded to the cloud. Local Music It Supports .mp3 and .ogg audio formats only. Prompts a popup browser tab or window from which the music will be streamed, play music on PC rst, and click to select Share Music the music window to be shared to the GSC.

  • Page 61: Audio Loop Test

    Playback Cascade GSC Assistant GSC Assistant Con gures the ability for the device to be detectable by the GSC Assistant App. Managed by GSC Assistant App Enabled by Default. Device Label De nes under what label the GSC shows up during the scan. Diagnostic Page Definitions Audio Loop Test An audio loop test is used to test the MICs.
  • Page 62 Built-in Speaker Test Volume Key Test Note The volume Key test is available only on the GSC3506 Speaker Model GSC3506 Volume Test LED Test The LED Test is used to test the availability of the four colored LEDs and their intensity. The colors of LEDs available are Green, Red, Blue, and White. GSC3516 LED Test GSC3506 LED Test Certificate Verify...

  • Page 63: Sensor Detection

    Certificate Verify Reset Button Test Reset Button Test is used to test the Reset button, during the test the reset button doesn’t trigger a factory reset, this feature allows the user to check if the button is responding. GSC3516 Reset Button Test GSC3506 Reset Button Test Sensor Detection Click on “Start Testing”...
  • Page 64 Sensor Detection for the GSC3516 Sensor Detection for the GSC3506 Alarm in Test Note This Test feature is available only on the GSC3506 Speaker Model Click on “Start Testing” to start the testing for the Alarm in test. Alarm-in Test for the GSC3506 USB Test Note...

  • Page 65: Factory Reset

    This Test feature is available only on the GSC3506 Speaker Model Click on “Start Testing” to start the testing for the USB Test. USB Test for the GSC3506 Factory Reset To perform a factory reset via the Web GUI, Navigate to Diagnostic → Factory Reset, click on the “Factory Reset” button then click on “OK” to confirm the factory reset.
  • Page 66 Product name: GSC3506, GSC3516 Added ability to disable start and end of multicast tones. [Multicast Tone] [End-Call Tone] Added ability to change the LED color for calls during an active call. [Call Light] Firmware Version 1.0.5.4 Product name: GSC3506, GSC3516 Added pvalue support on the alias template to support UCM Zero Config custom parameters.

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