CONTENTS Table of Contents............................2 Safety Information.............................3 Proprietary Information..........................3 Warranty..............................3 Product Versions............................3 Product Description...........................4 Specifi cations.............................5 Electrostatic Discharge..........................6 Parts List Notes............................6 Packaging Parts List ..........................7-8 Figure 1. Packaging View...........................8 Main Parts List............................9 Figure 2. Main Assembly Exploded View....................10 Electrical Part List..........................11-27 Disassembly Procedures........................28-33 Figure 3.
BOSE SERVICE CENTER, AND SHALL NOT BE REPRODUCED OR USED FOR ANY OTHER PURPOSE. WARRANTY The Bose ® Panaray ® MSA12X loudspeaker is covered by a limited warranty. Visit pro.Bose.com for warranty details. Product Versions Material Number Description 787856-0110 PANARAY MSA12X LDSPKR BLK NO AC CORD...
NOTE: The MSA12X can be rotated 180 degrees for installation. This reverses the positions of the top and bottom panels. Recommended Amplifi er and Signal Processing ® System designs that have any of the following requirements require use of a Bose ESP engineered sound processor. • Adding Room EQ in addition to on-board Loudspeaker EQ.
Electrostatic Discharge Sensitive (ESDS) Device Handling This unit contains ESDS devices. We recommend the following precautions when repairing, replacing or transporting ESDS devices: • Perform work at an electrically grounded work station. • Wear wrist straps that connect to the station or heel straps that connect to conductive fl oor mats. •...
PACKAGING PART LIST Panaray ® MSA12X (see Figure 1) ® Item Description Bose Part Vendor Part Number Qty. Note Number Number 1, 2, 3 KIT, HARDWARE, CABLE SECURE 799698-001S CONSISTS OF: CABLE TIE, NYLON, L = 4 INCH 13-100320-000-U000 POLYBAG, 3.5”, ZIP, P 94-000020-000-U003 STS, STL, D2.8XL10, PAN, BLK ZN-P...
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PACKAGING PART LIST (CONT.) Panaray ® MSA12X (see Figure 1) Item Description Bose ® Part Vendor Part Number Qty. Note Number Number MSA12X LOUDSPEAKER PE FOAM, TOP 799634-001S 93-201833-000-U000 CABLE, LINE CORD, IEC, C13, US 350745-0010 CABLE, LINE CORD, IEC, C13, JP...
MAIN PART LIST Panaray ® MSA12X (see Figure 2) ® Item Description Bose Part Vendor Part Number Qty. Note Number Number BREAKER, 240VAC, 10A, 48VDC, 50/60HZ, 792619-001S 44-200332-000-U000 SVCE IEC EGRESS CONN, 158A, 250V, NIC-P SVCE 787148-001S 40-004562-000-U000 AC EXPANSION HEATSINK PAD, OP8500, 22X26X1.0T...
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MAIN PART LIST (CONT.) Panaray ® MSA12X (see Figure 2) Figure 2. Main Assembly Exploded View...
DISASSEMBLY PROCEDURE 1. End Cap Removal 1.1 Remove the ten screws that secure the end cap to the loudspeaker housing. Lift off the end cap and gasket shown by arrows in fi gure 3. 1.2 Repeat step 1.1 to remove the end cap and gasket at the opposite end of the MSA12X housing shown in Figure 4.
DISASSEMBLY PROCEDURE 4. Driver Removal 4.1 Perform procedure 1. 4.2 Remove the four screws that secure the driver to the front baffl e indicated by arrows in Figure 7. Lift out the driver and disconnect the two Faston connections of the wiring harness. Figure 7 5.
DISASSEMBLY PROCEDURE 5.4 Figure 10 shows the opposite side of the driver assembly. Figure 10 5.5 Carefully assert the pulling direction towards the mid section as shown in Figure 11. CAUTION: The left and right driver assembly is attached together with one internal screw located underneath the center section of the driver assembly.
DISASSEMBLY PROCEDURE 6.3 Lift up on the PCB assembly and disconnect the two wire harnesses that are connected to the bottom of the board as shown in Figure 14. Tuck the ends of the wire harnesses back into the opening covered by the interconnect board as shown in fi...
DISASSEMBLY PROCEDURE 8. SMPS PCB Removal 8.1 Perform procedure 7 8.2 Disconnect the various wiring harnesses. 8.3 Remove the two circuit breaker wires and the circuit breaker to access the screw below as indicated by an arrow in Figure 18. Figure 18 8.4 Remove the 9 screws and two standoffs that retain the SMPS PCB to the aluminum heatsink...
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DISASSEMBLY PROCEDURE 10. MCU/DSP PCB Removal 10.1 Perform procedure 7. 10.2 Disconnect the various wiring harnesses from the PCB assembly. 10.3 Remove the fi ve screws that secure the MCU/DSP PCB to the aluminum heatsink in Figure 22. 10.4 Lift off the MCU/DSP PCB. Figure 22...
® ControlSpace ® Designer software (Version 5.01 or later) download at http://pro.bose.com. 2. MSA12X as a second unit to test LVDS audio from MSA12X Master unit. 3. Audio Precision ATS-1 audio signal generator/analyzer or similar. 4. TP-LINK TL-R600VPN Gigabit Broadband Router or similar.
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® ® Install Bose ControlSpace Designer , Figure Note: Visit pro.Bose.com to download the latest soft- ware version of ControlSpace Designer, which includes product fi rmware, the latest algorithms and a detailed help system. Figure 25 20. Install Dante Controller, fi gure 26.
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SET UP PROCEDURES (Continued) 21. Install Dante Virtual Sound Card. Note: You will need to purchase a license from Audinate.com to activate and use the Dante Virtual Sound Card as shown in fi gure 27. A license can be purchased on a temporary basis or a permanent basis.
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SET UP PROCEDURES (Continued) 29. Download the free VLC media player. This application will allow you to use digital audio fi les from your computer and install them to VLC media player and be able to control the volume with the computer mouse as indicated by an arrow in Figure Note: Keep the Dante volume at minimum until you are ready to start testing, then slowly bring the...
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SET UP PROCEDURES (Continued) 32. Figure 31 shows a red circle which indicates the advanced tab. This will allow testing of the complete array or individual channels of the MSA12X loudspeaker as shown in Figure 32. Note: Do not select internal (1KHz) from the audio check section as this is very loud and is not controllable.
TEST PROCEDURES 1 LED Tests 4.3 There should be no extraneous noises such as rubbing, ticking or scraping, if so replace the defective 1.1 Apply AC main to the MSA12X loudspeaker driver . input panel and check LED 1 for a solid green as shown in fi...
HI POT TEST Hi-Pot Test: THIS IS A MANDATORY TEST Note: If the unit under test requires disassembly as part of the repair, it MUST be Hi-Pot tested before being returned to the customer to ensure that there is no potential shock hazard. This test requires a Hi-Pot tester with a ground bond attachment to perform this test.
SERVICE MANUAL REVISION HISTORY Revision Change Driven Date Description of Change Page(s) Affected Level 12/2021 Updated settings for Hi-pot test Test update...
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Bose Corporation The Mountain Framingham Massachusetts USA 01701 P/N: 787856 SM REV 01, 12/2021 http://serviceops.bose.com...
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