Philips Respironics SimplyGo Troubleshooting Manual

Also See for Respironics SimplyGo:

Table of Contents

Troubleshooting

The table below lists common problems and actions you can take If you are unable to resolve a problem, please contact your home care provider.

Problem	Possible Cause	What You Should Do
Device Won't Turn On	Battery is depleted	Use the AC or DC power cords to operate the device (with the battery inserted) to recharge the battery If this does not resolve the problem, contact your home care provider
	Battery is not installed correctly	Remove the battery and re-install it correctly
	Power button not pressed twice	Press the power button twice
Device Will Not Trigger A Pulse Of Oxygen	SimplyGo is not turned on	Press the power button twice
	Cannula tubing is kinked or twisted	Make sure the tubing is connected properly to the oxygen outlet port and that it is free of any obstruction
	Device malfunction	Contact your home care provider
Oxygen Not At Full Concentration	Device is warming up	Wait 10 minutes for the device to deliver oxygen at the prescribed concentration If the condition persists, contact your home care provider
Alarm Occurs	The device needs your attention	See the Alarm Indicators and Screen Symbols section for information about specific alarms and what you should do.