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Beltone Rely RLY466-DW User Manual

Behind-the-ear hearing aids
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Beltone Behind-The-Ear hearing aids

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Summary of Contents for Beltone Rely RLY466-DW

  • Page 1 User guide Beltone Behind-The-Ear hearing aids...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ Mini BTE Size 312  £ Standard BTE Size 13 Program Beep Description One beep Two beeps Three beeps Four beeps...

  • Page 3: Table Of Contents

    Table of Contents Introduction Your hearing aid How to get your hearing aid ready for use How to place the hearing aids in your ears How to remove the hearing aids from your ears How to use your hearing aids Direct Audio Input Advanced options How to clean and maintain your hearing aids...

  • Page 5: Introduction

    Introduction Thank you for choosing Beltone hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.
  • Page 6 • Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. • Pain or discomfort in the ear. Side effects If you experience side effects, contact your hearing care professional. Possible side effects from wearing a hearing aid may be: •...

  • Page 7: Your Hearing Aid

    The hearing aids in the illustrations are shown with a thin tube and an open dome, but they can also be fitted with other types of domes/earmoulds: Use only original consumables from Beltone, e.g. tubes and domes. Your hearing aid...
  • Page 8 The hearing aids in the illustrations are shown with a thin tube and an open dome, but they can also be fitted with other types of domes/earmoulds: Use only original consumables from Beltone, e.g. tubes and domes. Your hearing aid...

  • Page 9: How To Get Your Hearing Aid Ready For Use

    How to get your hearing aid ready for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: • Keep hearing aid batteries away from pets, children, and people with cognitive, intellectual or mental health challenges.
  • Page 10 NOTE: • Always use new zinc-air batteries that have a minimum remaining shelf life of one year. • To save battery power, turn off your hearing aids when they are not in use. How to change the battery 1. Prepare the new battery. Remove 2.
  • Page 11 NOTE: Please observe the following: • To save battery power, turn off your hearing aids when they are not in use. • At night, switch off the hearing aid and open the battery door completely to allow moisture to evaporate. This prolongs the hearing aid's lifespan. •...
  • Page 12 Low battery alert when paired with wireless accessories (optional) NOTE: • Your batteries will drain faster when you use wireless functions like streaming from your smart device or from your TV with our TV streamer. As the battery power declines, the wireless functions stop working.

  • Page 13: How To Place The Hearing Aids In Your Ears

    How to place the hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing, and inserting the hearing aids. You might want to ask your hearing care professional to mark your hearing aids with a coloured Left and Right indication: Left is blue and Right is red.
  • Page 14 Inserting earmoulds into your ears 1. Hold the earmould between your 3. Turn the top part of the earmould 4. Place the hearing aid firmly behind thumb and index finger and gently backwards and forwards so the ear and make sure it sits position its sound outlet in your ear it tucks behind the fold of skin securely.

  • Page 15: How To Remove The Hearing Aids From Your Ears

    How to remove the hearing aids from your ears 1. Lift the hearing aid from behind the ear. Let it hang momentarily beside your ear 2. Using your thumb and index finger, take hold of the earmould (not the hearing aid or the tubing) 3.

  • Page 16: How To Use Your Hearing Aids

    How to use your hearing aids Turning your hearing aids on and off Once you have placed the hearing aids on your ears, you can turn them on. Your hearing aids always start in program 1 at the pre-set volume. To turn your hearing aid on, close the battery door. To turn the hearing aid off, open the battery door (with your fingernail).
  • Page 17 NOTE: Not available for 66 models. You can also adjust the volume by means of your Beltone Direct Remote Control 2 or the Beltone HearMax™ app. How to use your hearing aids...
  • Page 18 The number of beeps indicates which program you have selected (one beep = program 1, two beeps = program 2 and so on). You can also change programs using a Beltone Direct Remote Control 2 or the Beltone HearMax™ app. NOTE: •...
  • Page 19 • When you turn the hearing aids off and on again, they always start up in program 1 and your pre-set volume level. Telecoil Not available for model RLY176-DW. Your hearing aid may have a telecoil. The Telecoil function may help to improve understanding of speech with Hearing Aid Compatible (HAC) telephones and in theatres, cinemas, houses of worship, etc.
  • Page 20 1. Switch your hearing aid to the Telecoil program. 2. Find a good spot. Reception is not clear in all locations, it depends on the teleloop. Look for signs or find another spot . 3. If needed, adjust the volume. 4.
  • Page 21 NOTE: • If the phone has a poor telecoil signal, use the microphone program. To avoid whistling, do not hold the handset too tightly against your ear. • Ask your hearing care professional to enable the Telecoil programme in your hearing aids. •...
  • Page 22 Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider. NOTE: • If you find it difficult to get a good result while using your mobile phone, your hearing care professional can give you advice on available wireless accessories to enhance listening capabilities.
  • Page 23 If you experience frequent signal loss or noise during calls, move the magnet to another place on the telephone receiver. • Only use magnets supplied by Beltone. Placing the Auto-Phone magnet Place the magnet on your telephone receiver as follows: 1.
  • Page 24 If you experience frequent signal loss or noise during calls, move the Auto-Phone magnet to another place on the telephone receiver. • Only use magnets supplied by Beltone. How to use Auto-Phone 1. Lift the telephone to your ear. 2. When you hear a short melody, the phone program is active.

  • Page 25: Direct Audio Input

    Direct Audio Input (Optional for model 76) Not available for model RLY176-DW. You can connect a DAI (Direct Audio Input) adapter to the bottom of your hearing aid. Once connected, the hearing aid automatically switches to DAI. The sound is then sent directly to your hearing aid using a cable or a wireless FM system.
  • Page 26 Disconnecting a DAI adapter • Press the small latch downwards and gently remove the adapter from the hearing aid. Important points for FM • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning the FM click-on (DAI) receiver. •...

  • Page 27: Advanced Options

    Beltone Remote Care and Beltone Remote Care Live (optional) Beltone Remote Care If you have signed up to use Beltone Remote Care available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional.
  • Page 28 Only use the app with hearing aids from the same manufacturer. We take no responsibility if the app is used with other hearing aids • If you want a printed version of the smartphone app user guide, please go to our website at beltone.com or consult customer support Advanced options...
  • Page 29 NOTE: If your Bluetooth® enabled Android smartphone does not stream directly to your hearing aids, you are able to answer the telephone if you use Beltone Direct Phone Link 2. Flight Mode (optional) Your hearing aids can be controlled from your mobile device or Remote Control, an option that can be added by your hearing care professional.
  • Page 30 Turning off wireless communication (enter Flight Mode) 1. Open and close the battery door on each hearing aid three times within 10 seconds. 2. A 10-second double tone ( ) means the hearing aid is now in Flight Mode. NOTE: Both hearing aids must be set in Flight mode - even with synchronisation enabled. Activating wireless communication (exit Flight Mode) 1.
  • Page 31 For information about how to pair your hearing aids with a wireless accessory, see the user guide for the relevant wireless accessory. NOTE: • Ask your hearing care professional for more information on the range of Beltone wireless accessories. • You should only use Beltone wireless accessories with your wireless hearing aids. Advanced options...

  • Page 32: How To Clean And Maintain Your Hearing Aids

    How to clean and maintain your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. • Keep your hearing aids dry and clean. • Open the battery door to dry your hearing aids when you are not wearing them.
  • Page 33 Daily maintenance It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. WARNING: Always turn your hearing aids off while cleaning and maintaining them.
  • Page 34 If the microphone inlets are clogged, gently brush across the microphone inlets with the brush. WARNING: Do not use force to press the bristles on the small brush into the inlets because the microphones may be damaged. CAUTION: Do not use alcohol or other solvents to clean your hearing aid, the protective coating will be damaged.
  • Page 35 The earmould 1. Remove the earmould and tubing from the hearing aids 3. After cleaning, dry the earmoulds thoroughly and prior to cleaning. remove any residual water and debris from the tubing utilising a small blower and wire loop. 2. Clean the earmould using a mild soap, and rinse with lukewarm water.
  • Page 36 Thin tubes and domes 1. Remove the thin tubes from the hearing aids by unscrewing them counter-clockwise. 2. Wipe down thin tubes and domes with a damp cloth. 3. In order to clear the thin tube of moisture and debris, push the black cleaning wire through the thin tube, beginning at the opposite end of the dome.
  • Page 37 NOTE: This procedure shows an open dome but it is also applicable if your hearing aid has another type of dome. CAUTION: Use only original consumables from Beltone, e.g. tubes and domes. How to clean and maintain your hearing aids...

  • Page 38: General Warnings And Precautions

    General warnings and precautions General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid. 2.
  • Page 39 • Use only original consumables from Beltone, e.g. tubes and domes. • Only connect your hearing aids to accessories intended and qualified to be used with your hearing aids.

  • Page 40: Hearing Aid Expectations

    Hearing aid expectations • A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Consistent use of the hearing aid is recommended. In most cases, infrequent use does not permit you to get full benefit from it.

  • Page 41: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback, Is your earmould or dome inserted Re-insert it. "whistling" correctly in the ear? Is the volume very loud? Reduce the volume. Are you holding an object (e.g. a hat Move your hand away to create more or a phone) close to a hearing aid? space between the hearing aid and the object.
  • Page 42 Issue Potential cause Potential solution Sound is distorted, spluttering The battery is dead Replace it with a new one or weak Is the battery dirty? Clean it or replace it with a new one Is the plastic tube or earmould Consult your hearing care clogged or broken? professional.

  • Page 43: Tinnitus Management

    Tinnitus Breaker Pro module Not available for model RLY176-DW. Your Beltone hearing aids include the Tinnitus Breaker Pro (TBP) module. The Tinnitus Breaker Pro (TBP) Module is a software tool that generates sounds to be used in tinnitus management programs to relieve suffering from tinnitus.
  • Page 44 User instructions for the TBP module Description of the device The Tinnitus Breaker Pro (TBP) Module is a software tool that generates sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. Explanation of how the device works The TBP module is a frequency and amplitude shaped white-noise generator.
  • Page 45 For hearing aids where ear-to-ear synchronisation is enabled, your hearing care professional can also enable environmental monitoring synchronisation so that the TBP noise level is automatically adjusted simultaneously in both hearing aids dependent on the background sound level. Additionally, since the hearing aid has a volume control, the background noise level monitored by the hearing aid and the volume control can be used simultaneously to adjust the generated noise level in both hearing aids.
  • Page 46 Using TBP with smartphone apps The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TBP control app on a smartphone or mobile device. This functionality is available in supported hearing aids when a hearing care professional has enabled the TBP functionality during fitting of the hearing aid.
  • Page 47 Available sounds White noise signal which can be shaped with the following configurations: High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz 8000 Hz The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB. Prescription use of a Tinnitus Breaker Pro hearing aid The TBP should be used as prescribed by your doctor, audiologist or hearing healthcare professional.
  • Page 48 Children and physically or mentally challenged users will require training by a doctor, audiologist, hearing care professional or the guardian for the insertion and removal of the hearing aid containing the TBP module. Important notice for prospective sound generator users A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to mask internal noises.
  • Page 49 • Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets). CAUTION: • Should the user develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function or increase in tinnitus perception, the user should discontinue use of the sound generator and seek medical evaluation.
  • Page 50 5. Unilateral hearing loss of sudden or recent onset within the previous 90 days. 6. Audiometric air-bone gap equal to or greater than 15 dB at 500 Hertz (Hz), 1000 Hz, and 2000 Hz. 7. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. 8.
  • Page 51 f. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. g. Pain or discomfort in the ear. 3. Discontinue use of the sound generator and consult promptly with your hearing care professional, if you experience changes in the tinnitus perception, discomfort or interrupted speech perception, while using the Tinnitus Breaker Pro.

  • Page 52: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 53 During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60 °C (+140 °F) at a relative humidity of 90% RH, non-condensing (for a limited time). Statement This device complies with part 15 of the FCC rules and ISED rules. Its operation is subject to the following two conditions: 1.
  • Page 54 In the EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • Hereby, Beltone A/S declares that the radio equipment types BEB60 and BEB70 are in compliance with Directive 2014/53/EU. •...
  • Page 55 Type designations Hearing aid type designations for models included in this user guide are: BEB60, FCC ID: X26BEB60, IC: 6941C-BEB60; BEB70, FCC ID: X26BEB70, IC: 6941C-BEB70. This device includes an RF transmitter which operates in the frequency band of 2.4 GHz – 2.48 GHz. Hearing aid variants Some models may not be available in your region.
  • Page 56 Symbols WARNING: Points out a situation that could lead Legal manufacturer. to serious injuries. CAUTION: Indicates a situation that could lead to Date of manufacture. minor and moderate injuries. Follow instructions for use. (Logo in blue) Product is a Type B applied part. Unique Device Identification.

  • Page 57: Technical Specifications

    Technical specifications Mini BTE Models: RLY466-DW, RLY366-DW, RLY266-DW Maximum Output (OSPL90) Thin tube Closed Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) 500 Hz Frequency (Hz) 800 Hz Full On and Reference Test Gain Total harmonic distortion 1600 Hz...
  • Page 58 Models: RLY476-DW, RLY376-DW, RLY276-DW, RLY176-DW Maximum Output (OSPL90) Thin Closed tube Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) dB SPL Frequency (Hz) 500 Hz 800 Hz Full On and Reference Test Gain Total harmonic distortion 1600 Hz...

  • Page 59: Additional Information

    Additional information Acknowledgements Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 60 © 2024 GN Hearing A/S. All rights reserved. Beltone is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the US and other countries.
  • Page 61 Notes Additional information...
  • Page 62 Notes Additional information...
  • Page 63 Notes Additional information...
  • Page 64 Tel: +65 6320 9388 beltone.com Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer Beltone A/S and the competent authority of the EU Member State in which the user and/or patient is established.

This manual is also suitable for:

Rely rly366-dwRely rly266-dwRely rly476-dwRely rly376-dwRely rly276-dwRely rly176-dw

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