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Related Manuals for VAULT Connect Stand Hub
Summary of Contents for VAULT Connect Stand Hub
- Page 1 Connect Stand Hub Troubleshooting Guide...
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Page 2: Troubleshooting Steps
Troubleshooting Steps Device Settings USB Port Data Connection HDMI Connection Contact Manufacturer... -
Page 3: Device Settings
Device Settings Did the Connect System stop charging the device? Confirm device settings. • USB Accessories is unknown or turned off • Certain devices disconnect USB accessories once the device has been locked for a designated period. • All Apple products have a setting that controls this. It needs to be turned on for each tablet in Settings or through device management software. ... - Page 4 USB Port Data Connection Is your data connection unstable, or does it not work with your USB accessory? • Check that all cables are connected fully into the USB Hub. • If the data connection is not restored, (1) unplug the power, (2) wait 2 minutes, and then (3) restore power to the USB Hub. ...
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Page 5: Hdmi Connection
HDMI Connection Is your HDMI video connection unstable, or does it not work at all? Confirm that your HDMI cable fully plugged into the USB Hub. • The HDMI cable head should be almost flush with the USB Hub port. •... - Page 6 Contact Manufacturer Issue not resolved? Create a ticket or give us a call VAULT Connect Support Our team is here to help. Contact our support team for all your information needs. Contact Support Call Us Press the "Call Us" button from your phone...
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