Page 1 System manual 2.7...
Page 2: Table Of Contents
Login ......................23 Interactive help .................... 24 Installing coding stations ................24 4.5.1 Using the coding station via the AirKey Online Administration ...... 25 4.5.2 Using the coding station via the command line ........... 26 4.5.3 Configuring the coding station application ..........28 4.5.4...
Page 3 Registering smartphones ................43 4.9.1 "Send a Key" function ................45 4.10 Installing locking components ..............49 4.10.1 AirKey cylinders, hybrid cylinders, lever cylinders, and padlocks ....49 4.10.2 AirKey wall readers ................49 4.11 Adding locking components ................. 50 4.11.1 Adding locking components using a smartphone ........
Page 4 5.5.4 Removing locking components ..............93 5.5.5 Areas ....................94 5.5.6 Creating areas ..................95 5.5.7 Assigning locking components to areas ............. 96 5.5.8 Cancelling locking component assignments to an area ......... 97 5.5.9 Deleting area ..................98 5.5.10 Authorisation overview ................. 99 5.5.11 Maintenance tasks ................
Page 5 Entering PIN code ..................137 Encoding media ..................138 Authorisation log ..................139 AirKey app settings ..................140 6.9.1 AirKey app settings on Android smartphones ........... 140 6.9.2 AirKey app settings on iPhones ............... 140 6.9.3 Adjusting the Hands-free range .............. 141 6.9.4...
Page 6 "faulty" 183 8.8.3 Removing faulty locking components using smartphones ......186 8.8.4 Removing faulty locking components using the AirKey Online Administration 187 8.8.5 Revoking maintenance tasks for repair options ......... 188 Emergency media ..................... 189 Issuing emergency media ................189 10 Media replacement ....................
Page 7 Locking component has trouble identifying or is unable to detect media ..216 16.3 Media no longer identified ................. 216 16.4 Unable to unscrew the thumb turn of an AirKey cylinder ....... 217 16.5 Locking component indicates "Hardware error" ..........217 16.5.1 AirKey cylinders ................
Page 8 18.3.2.1 Timestamp format ................222 18.3.2.2 Unlocking status ................223 18.3.3 Example ................... 223 19 Konformitätserklärung ..................224 20 Declaration of Conformity .................. 226 21 List of figures ....................228 22 Glossary ......................236 23 Legal notice ..................... 238...
Page 9: Introduction, Overview
/ systems and prevent potential hazards on the basis of their expertise. General legal notes EVVA concludes the contract on the use of AirKey exclusively on the basis of its > General Terms and Conditions of Business (EVVA GTC)
Page 10: Evva Support
EVVA support AirKey is a sophisticated and tested access control system. However, should you still require support, please do not hesitate to contact your EVVA partner. A list of certified EVVA Partners is available on our homepage at https://www.evva.com/uk- en/handlersuche/.
Page 11: Signs And Symbols
Signs and symbols Throughout the system manual, sequences of commands, individual commands or buttons are illustrated as follows. → Example: Main menu Media & persons Create person or buttons, such as Save. Warning, risk of material damage in the event of non-compliance with the corresponding safety measures.
Page 12: System Architecture
System architecture The following figure provides an overview of AirKey locking components and their communication methods. This is followed by descriptions of the individual components. Figure 1: System architecture All transferred data is secured as end-to-end data according to the most recent encryption standards, encrypted from EVVA servers to locking components.
Page 13: Locking Components
Depending on the specific requirements, AirKey cylinders may also be suitable for use in areas that are critical to security. AirKey cylinders boast mechanical protection from vandalism and manipulation. AirKey cylinders are suitable for installation in fire doors and emergency exit doors , providing they have been installed as per the standards.
Page 14: Airkey Hybrid Cylinder
The required data sheet as well as the product catalogue is available on our homepage in the download section: https://www.evva.com/en/downloads/. The AirKey hybrid cylinder has an optical and an acoustic signal. The explanation of the various signals can be found under Locking components signals.
Page 15: Airkey Padlock
AirKey wall readers are connected to the AirKey control unit using CAT5 cables (max. 100 m, loop max. = 2 Ohm) to supply them with power. The AirKey control unit is supplied with power by the mains adapter and in the event of a power cut it features a data buffer for a maximum of 72 h, providing the AirKey control unit had previously been in operation for a minimum of six hours.
Page 16: Airkey App
AirKey systems with third-party systems without creating an entry in the event log. Please check carefully to make sure the AirKey product you selected is suitable for your intended application / assembly situation. We have made the required data sheet, the product catalogue or assembly manual available in the download section of our homepage: https://www.evva.com/en/downloads/.
Page 17: Airkey Media
The AirKey Online Administration is EVVA’s online software solution to manage access control systems. The electronic access control system is compatible with all common Internet browsers and operating systems and does not require local software installations or dedicated IT infrastructure. EVVA is responsible for live operation and maintenance of AirKey servers.
Page 18: System Requirements
Installing coding stations for more information. Emergency power device All locking components feature an interface at the front of the locking component, below the EVVA logo. Slightly press towards the inside on the left-hand side of the logo (near the "E")
Page 19 Replacing batteries and using the emergency power device for more information. Please note that the AirKey wall reader cannot be supplied with power using the emergency power device, it is supplied with power using an external power supply in combination with the AirKey control unit.
Page 20: Commissioning
Follow the AirKey app installation instructions on your smartphone. > Registering to the AirKey Online Administration Register with EVVA using a valid e-mail address to be able to use the AirKey Online Administration. Open the following page in your browser: https://airkey.evva.com.
Page 21 Complete the fields in the registration screen and register to AirKey. Select Business customer or Private customer. > Complete the fields in the form. > Fields highlighted by * are mandatory fields. Solve the Captcha . > Activate the checkbox using the General Terms and Conditions of Business (EVVA >...
Page 22 The access control system automatically generates one user ID and one registration link and sends it to the e-mail address you stated as part of a registration e-mail. Open your e-mail client. It will contain an e-mail from EVVA AirKey with the subject >...
Page 23: Login
You have now completed the registration process and your access control system has been activated successfully. You can now log on at any time on the AirKey Online Administration login page. All you need is the user ID from the registration e-mail and the previously defined AirKey password.
Page 24: Interactive Help
AirKey coding stations are optional components used to add or update locking components and media in access control systems. To use a coding station in the AirKey system, it is necessary to install a coding station application. There are two ways to use the coding station: •...
Page 25: Using The Coding Station Via The Airkey Online Administration
The coding station application brings the advantage that it is compatible with current browsers and the coding station remains available for updates of locking components and media after the browser has been closed or users have logged off from the AirKey Online Administration.
Page 26: Using The Coding Station Via The Command Line
4.5.2 Using the coding station via the command line The coding station application can also be installed and configured without AirKey Online Administration, for example via the command line. (This option requires advanced IT know- ledge, especially working via the command line.)
Page 27 50743 is used by default. Port 50743 is also used if the coding station is used via the AirKey Online Administration in the browser. If you want to use several coding stations in parallel on one computer, you must specify a separate port for each coding station.
Page 28: Configuring The Coding Station Application
For example, to find out the person to whom the access medium belongs. Details about the AirKey Cloud Interface can be found in the chapter AirKey Cloud Interface (API).
Page 29: Solutions For Possible Problems With The Coding Station
The coding station application is automatically quit upon shutting down the computer. Create an application shortcut to the AirKey.jnlp-File and save it in the auto start folder. The coding station application ends after starting By default, the coding station application uses port 50743 for communication with the browser.
Page 30 Both the AirKey Online Administration and the coding station application communicate in encrypted form with the AirKey system via port 443. However, in networks that use an https proxy, it may be necessary to define an exception for "airkey.evva.com" and subdomains because the coding station application uses "certificate pinning"...
Page 31 Since MacOS Big Sur (11.x) it is no longer possible on a Mac to select a connected coding station via the AirKey Online Administration. The coding station application can be started successfully, but no coding station is displayed in the AirKey Online Administration.
Page 32: Add Credit
As a solution, the coding station can be started via the command line (see chapter Using the coding station via the command line). However, a prerequisite for this is that the Java version JDK17 (Oracle JDK17 or OpenJDK17) or higher is installed. Add credit For this purpose, a KeyCredit card is required featuring a scratch field on the rear that conceals a credit code.
Page 33: Creating Persons
Click Add credit. > If you entered the code correctly, the system confirms your input and adds the credit. Figure 26: Add credit Creating persons Each person designated to be granted authorisation to the access control system must be created beforehand. →...
Page 34: Importing Personal Data
You have now created the person in the access control system and the user appears on the person list. 4.7.1 Importing personal data You can also create persons for AirKey in external files. For this purpose, you require a corresponding CSV file to import into the AirKey Online Administration. Figure 29: Importing person lists...
Page 35 The parameters of the personal data table are identical to the Creating persons section in the AirKey Online Administration i.e., column A is the first name , column B is the last name column C is the ID , etc. The CSV file is imported into the AirKey Online ,...
Page 36 A person to be imported is shown as a person that is already available ( icon) if the > first name + last name + ID (fields 1-3) combination already exists in the AirKey Online Administration, even if the remaining fields (fields 4-13) are different. These persons are not imported.
Page 37 Excel sheet. If this column were formatted as digits, leading characters, such as "+" and "0" (zero) would be lost during the conversion. However, spaces within the telephone number are permitted as they boost the legibility in the AirKey Online Administration.
Page 38 Figure 33: Excel – Save as "Unicode Text (*.txt)" Open the file you created (*.txt) using a text editor. As standard, Windows™ uses the > Editor program. Tab is the separator in the Unicode text file. All tabs must be replaced by semicolons >...
Page 39 Figure 36: "Editor" – Save as – Manually enter .csv file suffix and select UTF-8 encoding This process creates a CSV file that can then be imported to AirKey Online > Administration. You can directly open the CSV file using Excel. Do NOT make any changes to the...
Page 40: Creating Smartphones
> rows. Click Close. > Figure 39: Importing persons – result The AirKey Online Administration automatically forwards you to the overview list of > persons. Assign the desired access authorisations to the corresponding persons individually > using the familiar process described in Assigning media to persons.
Page 41 Figure 40: New smartphone or card media Select Smartphone as the new medium and click Next . > Enter unique information (e.g. smartphone type) in the "Designation" field. > Enter the phone number of the smartphone. The phone number must begin with + >...
Page 42 Figure 42: Creating registration codes The Registration section shows a valid registration code and its expiry date. You can also send it by text message (SMS). For this purpose, you must merely click the corresponding link. Then the exact date and time appears when the registration code was sent by text message (SMS).
Page 43: Registering Smartphones
PIN code of the AirKey app: Shows the status of whether PIN code protection is on > or off in the AirKey app of this smartphone. If it is active and the person has forgotten their PIN code, you can reset it here.
Page 44 Figure 45: AirKey app – adding an access control system (iOS) Enter the registration code you received from the access control system > administrator. Figure 46: AirKey app – adding access control systems (Android) Tap Register to confirm. > You can also register a single smartphone in several access control systems.
Page 45: Send A Key" Function
Smartphone replacement. If users delete the AirKey app or app data, there is the option to once again assign authorisations that had already been granted to the smartphone without using additional credits. However, this exclusively applies to the same device and your access control system.
Page 46 Click Continue once you have completed all mandatory fields. A text message is > immediately sent to the corresponding user containing a link to the AirKey app to register for an access control system. If you have selected an own text for the "Send a Key"...
Page 47 After opening the link from the SMS with AirKey, the registration is automatically > started and executed. Figure 51: Registration successful Proceed as follows if you have not yet installed the AirKey app on the smartphone: Tap the link in the text message (SMS) and install the app on the >...
Page 48 Finish the registration with Register. > In the AirKey Online Administration you are taken to the Edit medium authorisation view to create the desired authorisations. Drag and drop the corresponding locking component to which you would like to grant the access authorisation to the desired access type...
Page 49: Installing Locking Components
4.10.2 AirKey wall readers Please note the assembly manual enclosed in the packaging to assemble the AirKey wall reader. Our homepage additionally provides a drilling template or the assembly video at https://www.evva.com/en/airkey/website/.
Page 50: Adding Locking Components
Connect . Figure 55: AirKey app – connecting to component (using NFC for Android smartphones / using Bluetooth for Android smartphones / using Bluetooth for iPhones)
Page 51 Figure 56: AirKey app – connecting to component Hold the smartphone to the locking component in factory state or select the corres- > ponding locking component from the displayed component list within range. The smartphone establishes a connection to the locking component. Do not remove the smartphone from the locking component while it is establishing the connection.
Page 52 Figure 59: AirKey app – adding locking components Android/iPhone Tap Add. > Now once again hold the smartphone to the locking component to complete the >...
Page 53: Adding Locking Components Using Coding Stations
The locking component appears in the locking components overview list in the AirKey Online Administration. If the GPS coordinates were determined when the locking component was  added, they are available in the locking component’s section of the AirKey Online Administration in the Details tab in the "Door"...
Page 54 Figure 63: Adding locking components / no coding station Select Component in factory state. > Click Continue. > Enter the door designation in the following dialogue window and click Continue. > Figure 64: Adding locking components – assigning names Follow the on-screen instructions and place the locking component on the coding >...
Page 55 Figure 66: Adding locking components – confirmation After having confirmed the prompt, you are forwarded to the detailed locking component view. Figure 67: Locking component details The locking component is now no longer in factory state. Media in factory state or smartphones with maintenance authorisation are consequently no longer authorised to unlock the locking component.
Page 56: Adding Cards, Key Fobs, Combi Keys, And Wristbands Using A Smartphone
Bluetooth with an Android smartphone or an iPhone. Tap the Connect to component  icon. > Figure 69: AirKey app – connecting to component Hold the smartphone to the medium in factory state. > A connection to the medium will be established.
Page 57 Figure 70: AirKey app – connecting Do not remove the medium from the smartphone while it is establishing the > connection. Now you see information about the medium. Figure 71: Medium details Tap Add. > Enter a designation for the medium.
Page 58: Assigning Persons To Media
4.13 Assigning persons to media As part of the continue step, you must assign the medium to a person within the AirKey Online Administration to be able to assign authorisations. This is the only way to link persons to access events.
Page 59: Assigning Authorisations
Select Assign person to confirm you would like to assign the selected person to  > the medium. Figure 75: Confirming persons Please refer to Assigning authorisations for more information. > Alternatively, you can also assign media to persons using the medium. Please refer to Assigning media to persons for more information.
Page 60: Permanent Access
Drag and drop the selected door / selected area to the corresponding field to select > the desired access type. Four access types are available: Permanent access > Periodic access > Temporary access > Individual access > 4.14.1 Permanent access Permanent access indicates access is granted at any time.
Page 61: Periodic Access
4.14.2 Periodic access Assign periodic access for recurring access at certain times. For instance, recurring access events could be a series of weekly appointments. Figure 79: Assigning periodic access The system shows a weekly calendar allowing you to define up to four periods for each day of the week.
Page 62: Temporary Access
Figure 81: Adding periodic access Enter the desired period and click Save. > Also click Save in the "New authorisation – Periodic access" window. > 4.14.3 Temporary access Assign single access authorisations, if access must be restricted to a certain day and a certain period.
Page 63: Individual Access
4.14.4 Individual access Assign individual access authorisations if you require a combination of permanent access, single access, and periodic access. Figure 84: Assigning individual access The "New authorisation – Individual access" dialogue window shows any individual > access authorisations you have already assigned. Click an entry in a row to change the authorisation.
Page 64: Creating Authorisations
In the last chapter you learned to set up the access control system correctly. The processes described herein illustrate the first steps and enable management of your access control system. Please refer to the following sections for a more detailed description of individual AirKey Online Administration functions and the AirKey app.
Page 65: Airkey Online Administration
AirKey Online Administration AirKey login The login is required to configure or manage the AirKey access control system. In the AirKey Online Administration settings, a two-factor authentication can be optionally activated for the login. The activation is described in the chapter Access control system settings.
Page 66: Airkey Login With Two-Factor Authentication
50 characters (+, 0-9, and spaces). Figure 91: Verify mobile phone number on login An SMS with an SMS code is sent to the entered telephone number. > Enter this SMS code in the dialogue within the AirKey Online Administration and > confirm with...
Page 67: Have You Forgotten Your Password
The SMS code is valid for 5 minutes. If the 5 minutes are exceeded, the login process must be repeated. Without access to the verified telephone number no login to the AirKey Online Administration can take place. If you want to change the phone...
Page 68 If the telephone number is no longer available, please contact EVVA support. You will receive an automated e-mail from EVVA AirKey with the following subject line: "EVVA AirKey Online Administration – reset your password". Open the e-mail from EVVA AirKey.
Page 69 AirKey login with two-factor authentication, with the new password. If your input is correct, the AirKey Online Administration Home screen opens. The top right shows the name of the user that has logged in. If required, you can also change your password in the AirKey Online Administration.
Page 70: Airkey Logout
In addition, sub-administrators can also be restricted to specific areas and locking components of the AirKey access control system. This means that they can only create and edit access authorisations for locking components and areas for which they are authorised.
Page 71 Figure 100: Details of an administrator Complete the fields in the form. Fields highlighted by * are mandatory fields. > In the "Contact information" field, you can also specify whether the administrator > should receive e-mail notifications about certain events, such as open maintenance tasks, upcoming maintenance windows or other important information.
Page 72: Editing Administrators
The system reports "The administrator has been saved" once you have created an administrator. Now the administrator you created receives an e-mail from EVVA AirKey with an activation link. You can only manage the rights for sub-administrators after creating the administrator successfully.
Page 73 → In the main menu select Administrators Administrators. > The system shows a list of all administrators. Search for administrators, sort columns and restrict the number of entries shown per page in the list on screen as well as export the list to a CSV file. Click the administrator whose details you would like to change.
Page 74: Deleting Administrators
Figure 105: Manage rights of a sub-administrator Click on Save. > Areas and locking components for which a sub-administrator does not have rights are not available to the sub-administrator when assigning authorisations. All areas and locking components are always available to a system administrator for the assignment of authori- sations.
Page 75: Access Control System Settings
General. Access control system settings Configure basic settings in the AirKey Online Administration settings. These have been described in the following sections. On the Home screen, click the Settings tile.
Page 76: General
Bluetooth from the lock screen or not. If this option is not activated, the smartphone must be unlocked before each access. Figure 110: General settings – Bluetooth settings for the AirKey app This option affects the AirKey app functions "Hands-free mode" and "Unlock from notifications".
Page 77 Figure 111: General settings – AirKey app settings If the Update after each access option is activated, the AirKey app data (e.g. log entries or the battery status of locking components) will be updated with a smartphone each time when an access is performed.
Page 78 You can choose between the default text and a self-definable text. Select Default text to use the predefined text «Here is your key (valid for 48 hours) for the AirKey system "<name of access control system>"» or select Own text to use a self-definable text in the corresponding text field.
Page 79 The two-factor authentication, or 2FA, is used as an additional security level when logging in to the AirKey Online Administration. In addition to the user ID and password, an additional SMS code is requested as a second factor. If two-factor authentication is activated in the settings, it is applied to all administrators of this access control system.
Page 80 From the time of activation, a mobile phone is required for each login. Details on the login process with activated two-factor authentication can be found in the chapter AirKey login with two-factor authentication. To disable two-factor authentication, follow these steps:...
Page 81 An e-mail with a confirmation code will then be sent to the selected system > administrator. This confirmation code must be entered in the AirKey Online Administration within > 10 minutes and confirmed with Activate. Figure 123: Activating four-eyes principle – entering confirmation code...
Page 82: Default Values (For All Recently Added Locking Components)
AirKey Cloud Interface (API). AirKey Cloud Interface (API) – test environment The test environment gives you the opportunity to test the AirKey Cloud Interface (API) in a protected environment with test data before activation. Please refer to the chapter AirKey Cloud Interface (API) for details.
Page 83 Figure 124: Default values for new locking components Simply click the drop-down menu and select the correct time zone from the list if you would like to change the time zone for the entire access control system. On the Home screen, click the Cylinders or Wall readers tile, select the desired locking component and browse to the Settings tab if you would like to change the time zone of one locking component.
Page 84 For instance, specify that office mode automatically ends each night at 5 pm in an office building. For AirKey cylinders this not only means the door has been locked, but also that the cylinder has been disengaged. Use an authorised medium to engage and subsequently manually unlock a cylinder to open the door.
Page 85 This update is not visible to the user. Neither a signal is shown, nor a message is displayed on the smartphone. The action can be seen from the administrators in the event log of the AirKey Online Administration. Figure 129: Event log –...
Page 86 10 seconds. Activating this function increases the battery consumption of battery- powered locking components, such as an AirKey cylinder, and thus affects battery life. The options Hands-free mode for cylinders and Hands-free mode for wall readers are used to allow or not allow the Hands-free mode for all components of the selected component type within the access control system.
Page 87: Holidays
Define up to 80 holidays per year in the Holidays tab (current year and two following years). In AirKey the term "holiday" can be interpreted as a general bank holiday or a period of several days, such as company holidays or school holidays (may reoccur). For instance, specify that a national, public holiday falling on the same date each year is re-entered each year.
Page 88 periods the holiday applies (e.g. also specify company holidays here), define how many times it reoccurs and when the specification no longer applies. Figure 133: Adding holidays You can retrospectively edit each entered holiday. For this purpose, simply click the corres- ponding day to open a text box.
Page 89: Access Control System
Figure 136: Deleting holidays As soon as you have entered deadlines, (company) holidays or holidays in the calendar, the system shows you a list overview of all saved holidays, etc. Figure 137: Holiday calendar (list view) Select the Deactivate button to globally deactivate the holiday calendar for the access control system and not save it for added locking components.
Page 90: Locking Component Overview
Figure 138: Access control system 5.5.1 Locking component overview For an overview of all locking components within your access control system from the Home → screen click the Cylinders or Wall readers tile or go to Access control system Locking components in the main menu. The Home screen shows how many cylinders or wall readers have been integrated into your access control system at a glance.
Page 91: Adding Locking Components: See Chapter 4.11
Export the locking component list to a CSV file for further processing . > AirKey allows an authorisation of locking components for external access control systems. The list differentiates between your own and external locking components. Please refer to...
Page 92 Go to the Areas section to edit assigned areas for selected locking components. > Figure 141: Areas You can optionally also authorise locking components for other access control > systems. You can manage the corresponding authorisations in the "Authorisations" section. Please refer to Working with several access control systems for more infor- mation about authorisations.
Page 93: Removing Locking Components
In addition, the Hands-free mode can be allowed or not allowed for the individual locking component. If the Hands-free mode is allowed, the Hands-free mode can be activated for this locking component within the AirKey app. Otherwise, it cannot be activated in the app for this locking component. Details about the Hands-free mode...
Page 94: Areas
→ Alternatively, select Access control system Locking components in the main > menu. Click the listed locking component you would like to delete from your AirKey system. > Click Remove at the top right.  > Figure 146: Removing locking components Click Remove locking component to confirm the security prompt.
Page 95: Creating Areas
→ On the Home screen, click the Areas tile or select Access control system Areas in the main menu for a list of all areas including their individual states. The list of areas enables the following adaptations: Enter a search term with a minimum of three characters in the search field . >...
Page 96: Assigning Locking Components To Areas
5.5.7 Assigning locking components to areas → On the Home screen select the Areas tile or click Access control system Areas > in the main menu. Select the area from the list to which you would like to add locking components. >...
Page 97: Cancelling Locking Component Assignments To An Area
A locking component can be assigned to a maximum of 96 areas. Alternatively, you can also directly edit the area assignments of locking components in the locking component details. Please refer to Editing locking components for more information. 5.5.8 Cancelling locking component assignments to an area Proceed as follows to cancel assignments of one or more locking components to an area: →...
Page 98: Deleting Area
After having updated, persons with media featuring authorisations for this area will be unable to unlock the locking component for which you cancelled the assignment. Alternatively, you can also directly edit the area assignments of locking components in the locking component details. Please refer to Editing locking components for more information.
Page 99: Authorisation Overview
5.5.10 Authorisation overview The authorisation overview shows all authorisations of media for each individual locking component. The authorisation overview relates to the selected locking component. All media with authorisations for this locking component are listed. However, the authorisations displayed must not necessarily be currently valid, i.e.
Page 100: Maintenance Tasks
Figure 158: Editing media 5.5.11 Maintenance tasks Certain functions influence the locking component configuration. Such changes to the configuration are known as maintenance tasks. Consequently, maintenance task relate to locking components where the status is not up to date. Proceed as follows to view a list of up-to-date maintenance tasks within the access control system: On the Home screen select the Maintenance tasks link.
Page 101: Customer Data - Locking Chart
Prioritisation of the maintenance tasks is saved per AriKey system / client and also applies to the smartphone app with installed AirKey app and activated maintenance authorisation. Click Prioritisation of maintenance tasks. > Customers have different demands – depending on the applications, drag and drop ...
Page 102 > Figure 161: Locking chart The AirKey Online Administration status is used to calculate the authori- sation status, not the ACTUAL status on the medium. Consequently, the locking chart is only correct if all components and media are up to date.
Page 103: Media & Persons
6 – Individual authorisation: (1), (2), (3), (4) and (5) do not apply as the medium > features exactly one individual authorisation with a minimum of one sub-authori- sation for the locking component with expiry date in the future or one area to which the locking component has been assigned to and no other authorisations for the locking component or an area assigned to the locking component.
Page 104: Creating Persons: See Chapter 4.7
Figure 163: Persons 5.6.2 Creating persons: See chapter 4.7 5.6.3 Editing persons The "Edit person" detail view allows changing personal details and contacting data or assigning a new medium. On the Home screen, select the Persons tile. > → Alternatively select Media & persons Persons in the main menu.
Page 105: Deleting Persons
Figure 164: Generate handover certificate Figure 165: Handover certificate PDF 5.6.4 Deleting persons You can delete persons if you would like to remove them from your access control system.
Page 106: Assigning Media To Persons
You are unable to delete a person who is still assigned to media. For this purpose, ensure that all media have been unassigned from this person before deletion. On the Home screen, select the Persons tile. > → Alternatively select Media & Persons Persons in the main menu.
Page 107 Figure 168: Assigning media A list with all media that you can assign to the person appears. You can sort the list, filter by media type or search for certain entries. Exclusively media within your access control system that have not been assigned to persons are listed.
Page 108: Overview Of Media
Figure 170: Assigning media to persons Alternatively, you can also assign media to persons using the medium. Please refer to Assigning persons to media for more information. You can also assign several media (smartphones, cards, key fobs or combi keys) to a single person. 5.6.6 Overview of media →...
Page 109: Creating Smartphones: See Chapter 4.8
Alternatively, browse to the Home screen and select the Smartphones or Cards tile > and then click Add medium. Figure 172: Creating media Select the media type of the new medium. > Figure 173: Creating new media The application does not distinguish between cards, key fobs, combi keys, and wristbands.
Page 110: Editing Media
AirKey Online Administration. Please refer to Authorisations for more information on assigning authorisations. Use the combi key side featuring the RFID icon when adding combi keys using coding stations. Hold the combi key directly on the coding station.
Page 111: Assigning Authorisations: See Chapter 4.14
See chapter 4.14 5.6.14 Creating authorisations: See chapter 4.15 5.6.15 Changing authorisations You can change authorisations in the AirKey Online Administration at any time. On the Home screen, select the Smartphones or Cards tile. > → Alternatively select Media & persons Media in the main menu.
Page 112 Figure 176: Editing media – changing authorisations The system shows the details of existing authorisations. > Click Change  > Figure 177: Changing authorisations Select the new access type. > Click Change access . > Figure 178: Changing access Enter the corresponding values for the respective access type. >...
Page 113: Deleting Authorisations
You must have credit on your KeyCredit account to change authorisations. Click on the yellow button Create 1 authorisation. Please refer to Creating > authorisations for more information. Pull to refresh and update your smartphone or, if you are using cards, key fobs, combi >...
Page 114: Deactivating Media
Click Delete authorisation to confirm the security prompt. > Figure 181: Deleting authorisations Pull to refresh and update your smartphone or, if you are using cards, key fobs, combi > keys wristbands, use the coding station to update and complete the process. KeyCredits will not be deducted from your account for deletions.
Page 115: Removing Deactivated Media
You can remove deactivated media from the access control system without the corres- ponding medium being available. As a result, you can keep the master data in the AirKey Online Administration at a low level in terms of lost, stolen or faulty media.
Page 116: Reactivating Media
Removing deactivated media is exclusively possible if the medium has been fully deactivated. Consequently, the medium has either been updated or an updated blacklist has been loaded to all locking components to which the medium had been authorised. It is not possible to remove media until the aforementioned conditions have been met.
Page 117 On the Home screen, select the Smartphones or Cards tile. > → Alternatively select Media & persons Media in the main > menu. Select the medium from the overview list that you would like > to reactivate. Click Reactivate medium below the media icon. >...
Page 118: Replacing Smartphone
5.6.20 Replacing smartphone With the "Replace smartphone" function, you transfer the existing AirKey authorisations and settings of a smartphone (except the PIN code and the local Hands-free settings) to another smartphone. The source medium is automatically deactivated after the successful replace- ment.
Page 119: Emptying Media
One KeyCredit will be deducted from your account for this process. Consequently, you require credit. If your AirKey Online Administration involves a high number of persons (see Importing personal data) with identical authorisations, you can quickly assign a high number of media featuring the same authorisations to the corresponding persons using the "Duplicate medium"...
Page 120: Cancelling Assignments
→ Click More... Empty . > Click Empty medium to complete the process. > Figure 192: Emptying media Figure 193: Emptying media – security prompt All authorisations are highlighted for deletion. You must update the medium so all authori- sations are finally deleted. KeyCredits will not be deducted from your account for deletions.
Page 121 Figure 194: Assigned media → Click More... Cancel assignment if there are no  > longer any authorisations on the medium. Click Cancel assignment to confirm the security > prompt. Figure 195: Media – cancelling assignments Figure 196: Cancelling assignments without authorisations A message indicating the assignment has been cancelled successfully appears on the screen.
Page 122 If there are authorisations on the medium and you run the Cancel assignment function, the system shows an alternative dialogue. In this dialogue, you can choose between emptying the media and transferring the medium to another person. Figure 197: Cancelling assignments with authorisations If you make use of the Empty medium function within the context of the Cancel assign- ment function, you must once again run the Cancel assignment function after having updated the medium to successfully complete the deletion process of the authorisations.
Page 123: Removing Media
Figure 199: Changing persons Click Change person to confirm the security prompt and successfully complete the process. Figure 200: Changing persons A message indicating the process was successful appears upon completing the process successfully. 5.6.24 Removing media Remove media if you would like to no longer show or use them in your access control system.
Page 124: Event Logs
Any events transferred to the AirKey Online Administration remain saved there for an unrestricted period of time. We recommend you reload the event logs regularly to be able to have the most recent event log entries available.
Page 125: Locking Component Event Log
/ approval processes depending on the applicable, legal stipulations, particular data protection legislation. As a consequence, EVVA Sicherheitstechnologie GmbH shall not assume any liability for or guarantee operation in compliance with valid, legal stipulations. Activate the Four-eyes principle for the event log viewing to ensure even greater protection for personal data.
Page 126 An e-mail with a confirmation code will then be sent to the selected system > administrator. This confirmation code must be entered in the AirKey Online Administration within > 10 minutes and confirmed with Activate. Figure 205: Activating event log viewing – entering confirmation code If this process is not completed within 10 minutes, the process must be repeated.
Page 127  > event log to a CSV file. You can then process this export regardless of the AirKey Online Administration. All required information, such as date and time, door designation (additional information), component ID, user (user ID), media ID (designation) and the corresponding event are listed within the event log.
Page 128: Media Event Log
Regularly update locking components to ensure all event log entries have been transferred from locking components to the AirKey Online Adminis- tration. The recommended update intervals depend on the frequency the locking components are used.
Page 129 This confirmation code must be entered in the AirKey Online Administration within > 10 minutes and confirmed with Activate. Figure 208: Activate event log viewing – confirmation code If this process is not completed within 10 minutes, the process must be repeated. If the selected system administrator does not respond, another system administrator can also be selected via the Select administrator link to activate event log viewing.
Page 130 > media event log to a CSV file. You can then process this export regardless of the AirKey Online Administration. All required information, such as date and time, user (user ID), media ID (designation), door designation (additional information), component ID and the corresponding event are listed within the event log.
Page 131: System Event Log
The continue data set is shown if there are no entries for the entered date. Use the Export button in the bottom left if you would like to export the entire system > event log to a CSV file. You can then process this export regardless of the AirKey Online Administration.
Page 132: Support Logins
Support logins Creating support logins allows you to create temporary administrators if you need support for AirKey. Users can view all access control system data with support logins. Persons with support logins are granted administrator authorisations during the validity period.
Page 133: Blocking Support Logins
Figure 213: Support login lists Click Create support login. > Complete the form . > Fields highlighted by * are mandatory fields. Logins can be assigned for periods between 1 and a maximum of 24 hours. Click Save. > The system generates the support login, username and password . Figure 214: Creating support logins You will no longer be able to view the password after having closed the dialogue window.
Page 134: Help
Help The Help section in the main menu provides additional descriptions. These are also available on the EVVA AirKey product website at https://www.evva.com/en/airkey/website/. Please contact your specialist EVVA retailer if you require any additional assistance.
Page 135: Airkey App
AirKey app This section provides an overview of the functions within the AirKey app available on your smartphone. You must comply with the following requirements to use your smartphone for AirKey: The smartphone meets the system requirements. > The AirKey app has been installed successfully on your smartphone.
Page 136 The precondition for this is that the administrator has allowed the Hands-free mode for the locking components, for the AirKey app has not been defined a PIN code, and the Hands-free mode has been activated in the app settings.
Page 137: Maintenance Tasks: See Chapter 6.12
Entering PIN code You can temporarily save an active PIN code for a certain time within the AirKey app by using the Enter PIN code function. Open the menu in the AirKey app and select Enter PIN code.
Page 138: Encoding Media
> Figure 223: AirKey app – entering PIN code The PIN code is temporarily saved until you quit the AirKey app, move it to the background or activate the screen lock. Use it to unlock locking compo- nents without having to enter the PIN code once again.
Page 139: Authorisation Log
Hands-free mode must be deactivated on the smartphone to enable the "Encode media" function. Authorisation log Select Authorisation log in the AirKey app main menu and the system opens an event log with authorisation changes executed by AirKey access control system administrators for your smartphone.
Page 140: Airkey App Settings
6.9.2 AirKey app settings on iPhones The Settings menu item in the AirKey app shows basic information about your iPhone. For instance, this section shows whether Bluetooth has been activated. In this case, you can also configure the associated settings ("Adjust the Hands-free range", "Hands-free mode"...
Page 141: Adjusting The Hands-Free Range
(for all locking components). Cylinder range Initially touch cylinders to wake them up. The AirKey app then shows all active > Bluetooth AirKey cylinders that are currently in range.
Page 142: Hands-Free Mode
Tap on the notification of the service to go directly to the settings of the AirKey app. As soon as your smartphone is within range of an AirKey locking component for which you have access authorisation, you will receive a notification on the lock screen or home screen...
Page 143: Security Functions
Unlock. Depending on the setting Access from lock screen in the AirKey Online Administration settings, either you can unlock directly from the lock screen or the lock screen must be unlocked first.
Page 144: Activating Pin Code
This feature involves an additional PIN code. The PIN code consists between 4 and 12 digits and prevents misuse in the event of loss or theft of the smartphone. EVVA recommends assigning a PIN code. Make sure your PIN code is as long as possible and you do not disclose the PIN code.
Page 145: Changing Pin Code
Re-enter the PIN code and select Confirm to complete the process. > EVVA recommends assigning a PIN code. Make sure your PIN code is as long as possible and you do not disclose the PIN code. The PIN code strength...
Page 146: Deactivating Pin Code
Enter the current PIN code and select Confirm. > Figure 234: AirKey app – deactivating encryption Proceed as follows in the AirKey Online Administration to deactivate the PIN code if you do not know it: Log in to your access control system as an administrator.
Page 147: Notifications
Figure 236: AirKey Online Administration – "Deactivate PIN code" dialogue You can reactivate the PIN code at any time. 6.9.7 Notifications → Open the Settings Notifications menu item to activate push notifications (messages on the lock and start screen of the smartphone) for components in range, maintenance tasks and authorisations as well as changes to authorisations.
Page 148 AirKey Online Administration. Figure 239: Notifications for changes to authorisations If the AirKey app is not open, you will receive a corresponding push notification on the lock or start screen of your smartphone.
Page 149: Adding Access Control Systems
Smartphone replacement. 6.9.9 Replacing smartphone It is possible to transfer the AirKey authorisations and settings of a smartphone to a new smartphone. Start this process with the command Replace smartphone. You can find further details about this in the chapter Starting replacement from smartphone.
Page 150: Connecting To Components
12 hours an attempt is made to update the smartphone automatically, if the AirKey app has already been started. During the update the bottom section of the AirKey app shows status information regarding the update. The update is complete once the information is no longer shown.
Page 151: Special Authorisation "Maintenance Authorisation
Figure 242: AirKey app – connecting to component (Android NFC / Android Bluetooth / iPhone) Follow the on-screen instructions and hold the NFC smartphone to the medium or > locking component; or bring the Bluetooth smartphone into range of the locking component.
Page 152 (except smartphones) to and from your access control system or update the firmware of locking components or the Keyring version of access media, such as cards, key fobs, combi keys or wristbands. The "Authorisations" AirKey app page with the "Maintenance authorisation" entry in the ...
Page 153 > the location of the locking component as GPS coordinates or the address you manually saved in the AirKey Online Administration. Tap the yellow icon to be automatically forwarded to the map provider you set on your smartphone by default.
Page 154: Adding Locking Components
See chapter 4.11 6.14 Removing locking components The locking component or media (except for smartphones) must have been removed from the AirKey Online Administration (see Removing locking components Removing media) and the smartphone must have the maintenance authorisation to be able to remove locking...
Page 155 Connect . Figure 248: AirKey app – connecting to component (Android NFC / Android Bluetooth / iPhone) Follow the on-screen instructions and hold the NFC smartphone to the medium or >...
Page 156 Figure 250: Removing locking components After having successfully updated, the locking components and media are once again in factory state. If you would like to remove access media from the access control system using an iPhone, this process is identical to that described in Encoding media in terms of adding. Select the Bluetooth locking components you would like to update from the list of >...
Page 157: Event Log Data In The Airkey App
Android smartphone with NFC functionality. 6.15 Event log data in the AirKey app You can enable the authorisation to show event log data on smartphones via the AirKey Online Administration. Event log data can be viewed regardless of whether maintenance authorisation has been enabled or not and the function can be activated for each person individually.
Page 158: Hands-Free At A Glance
Activate or deactivate the display of event log data within the AirKey Online Administration in the smartphone details section. Please refer to Editing media for more information. Proceed as follows to open the event log within the app: Start the AirKey app.
Page 159 Activate Also activate for future authorisations to activate Hands-free mode automatically for new authorisations. Depending on the setting Access from lock screen in the AirKey Online Administration settings, either you can unlock directly from the lock screen or the lock screen must be unlocked first. For more details, see...
Page 160 Depending on the operating system (e.g. iOS) the smartphone must have been unlocked and the AirKey app must be running to boost Hands-free mode response times. In this case you save yourself having to select the component you would like to unlock in the app.
Page 161: Operating Locking Components
You are unable to unlock locking components using NFC when the lock screen is active or during an active call. However, the AirKey app does not necessarily have to be running or active in the foreground to be able to unlock locking components.
Page 162: Access With Media, Such As Cards, Key Fobs, Combi Keys Or Wristbands
"Unlock from notifications" options in the AirKey app settings and "Access from lock screen" in the AirKey Online Administra- tion settings. Access with media, such as cards, key fobs, combi keys or wristbands The medium must have been added to the access control system and feature a valid...
Page 163: Access Control System Operation And Maintenance
Establishing a connection using Bluetooth (for iPhones): Swipe the component > designation of the locking component to which you would like to establish a connection and then select Connect . Figure 258: AirKey app – connecting to component (Android NFC / Android Bluetooth / iPhone) Follow the instructions. >...
Page 164 Figure 259: Updating data Data is updated. During transfers do not remove the NFC smartphone from the component for synchronisation or remain within the locking component range with the Bluetooth smartphone. A corresponding message will appear once the process has been completed. The information shown in the update message varies depending on whether maintenance authorisation...
Page 165: Updating Smartphones: See Chapter 6.10
See chapter 6.10 Updating media You can update any AirKey medium, regardless of its association to an access control system. You can update with Android smartphones or optionally available coding stations. Updates with the smartphone merely require the installed AirKey app and registration in an access control system.
Page 166 A corresponding message will appear once the process has been completed. When using smartphones to update combi keys directly hold the side of the combi key featuring the RFID icon to the smartphone’s NFC antenna aerial. Figure 265: AirKey app updating a medium Updating media using coding stations...
Page 167 Figure 267: Updating your own or external media using coding stations Regularly update your AirKey media. This is the only way to ensure your access control system remains secure and up to date. Regularly update media to ensure all event log entries have been trans- ferred from media to the AirKey Online Administration.
Page 168: Updating Locking Component Firmware
> designation of the the locking component to which you would like to establish a connection and then select Connect . Figure 268: AirKey app – connecting to component (Android NFC / Android Bluetooth / iPhone) Follow the instructions. >...
Page 169 A corresponding message will appear once the process has been completed. The locking component is updated and component details are shown. The component > details indicate the component firmware is not up to date. Figure 270: AirKey app – component details Click the Update firmware option on this screen. ...
Page 170 Do not remove the smartphone from the components you would like to update during transfers. A message indicating the first update step was successful appears once the process is complete. Figure 272: AirKey app – update step successful Remove the smartphone from the locking component until the locking component >...
Page 171 Updating firmware using coding stations: Place the locking component on the coding station. Updates launch > automatically once the coding station starts communicating with the locking component. A confirmation appears once the update has been completed. Figure 274: Coding station – confirmation upon updating locking components A corresponding link is shown if a firmware update is available for the ...
Page 172 Figure 276: Coding station – update step successful Remove the locking component from the coding station until the > locking component restarts with visual and audible feedback. Once again place the locking component on the coding station to > complete the process. A corresponding message will appear once the update has been completed successfully.
Page 173: Updating The Keyring Version Of Media
Establishing a connection using NFC (for Android smartphones): > Tap the Connect to component icon . Establishing a connection using Bluetooth (for Android smartphones and iPhones): > Select the Encoding media menu item from the AirKey app main menu – refer to Encoding media.
Page 174 Figure 279: AirKey app – connecting to component Hold the NFC smartphone to the medium. > The system updates the medium. It indicates that a new Keyring version is available. > Figure 280: AirKey app – media details Select the Update Keyring option.
Page 175 A message indicating that the Keyring update was successful appears once the process is complete. Figure 282: AirKey app – Keyring update successful As a result, the media status is adapted within the entire system. The correct Keyring version is shown in the media details.
Page 176 Figure 284: Coding station – Keyring update Keyring version updates may take several minutes, depending on the Internet connection. Do not remove the medium from the coding station during this period. Do not remove medium from the coding station during the Keyring is updating.
Page 177: Updating Smartphones' App Versions
AirKey app is automatically updated or updated only after having manually confirmed the update. You can continue to use the AirKey app as usual once you have completed the app version update. You require a Google account or Apple ID to download apps from the Google Play Store or Apple App Store.
Page 178: Battery Replacements In Airkey Cylinders
Replace batteries when the door is open and secured so it does not accidentally slam shut. Please note the AirKey cylinder time remains active for a maximum of one minute after having removed the batteries. We highly recommend replacing the seals of the AirKey cylinder upon replacing batteries to continue to guarantee the unit is correctly protected from humidity.
Page 179: Repair Options
In a last step, update the cylinder using your smartphone or coding station to > transfer the most recent event log entries to the AirKey Online Administration. Check the cylinder operates correctly by attempting to unlock it before you once >...
Page 180 In the Settings tab go to the Logging and repair options section and click on > Show repair options . Figure 288: Editing locking components – repair options The Repair options dialogue window opens. The Disassemble and install the replacement component and Replace ...
Page 181 Figure 290: Component status and maintenance task As a result, you have completed the preparations to issue and install a replacement locking component within the AirKey Online Administration. Issue and install the replacement locking component using a smartphone with maintenance authorisation or the optionally...
Page 182 The component you would like to replace remains available for updates until the replacement locking component has been completely installed. This guarantees the event logs are complete for the case that there are access events between installing the replacement component and successfully completing replacement component installation.
Page 183: Removing Locking Components Without Replacements And Highlighting Them As "Faulty
dialogue window and click the locking component you would like to replace. Figure 291: Component in factory state – issuing replacement cylinders Click Continue. > Position the replacement locking component in factory state on the > coding station. Only remove the replacement locking component once the >...
Page 184 In the Settings tab go to the Logging and repair options section and click on > Show repair options . Figure 292: Editing locking components – repair options The "Repair options" dialogue window opens. Select Disassemble without replacement and mark as "faulty" . >...
Page 185 Figure 294: Component status and maintenance task As a result, any preparations for removing faulty locking components without replacements have been completed within the AirKey Online Administration. Complete the overall process of removing the component using your smartphone with maintenance authorisation or within...
Page 186: Removing Faulty Locking Components Using Smartphones
8.8.3 Removing faulty locking components using smartphones If it is no longer possible to update faulty locking components, you can use your smartphone to remove the faulty locking component without replacements. This requires a registered smartphone with active maintenance authorisation for this access control system.
Page 187: Removing Faulty Locking Components Using The Airkey Online Administration
If it is no longer possible to update the locking component because of a fault, you must complete removal without replacements in the AirKey Online Administration. On the Home screen, select the Cylinders or Wall readers tile – depending on the >...
Page 188: Revoking Maintenance Tasks For Repair Options
Any completed maintenance tasks for repair options cannot be removed. Also use this function to remove the "Component must be removed" maintenance task if the locking component was removed from the AirKey system without having been faulty.
Page 189: Emergency Media
Emergency media Emergency media are media without expiry dates and permanent authorisations to all locking components within an access control system. Emergency media are used in emergencies (e.g. by the fire service) and must be kept safe. Emergency media can unlock locking components regardless of the time.
Page 190: Media Replacement
The smartphone replacement simplifies the change from one smartphone to another, for example, when purchasing a new device. With smartphone replacement, all AirKey authorisations and settings (except the PIN code and the local Hands-free settings) of the existing smartphone are transferred to the new smartphone.
Page 191 Settings → Replace smartphone. Because a new smartphone is created during the smartphone replacement and KeyCredits are also deducted, the replacement must be confirmed by an administrator within the AirKey Online Administration. Login to the AirKey Online Administration.
Page 192 Figure 303: Smartphone replacement failed Administrators can also activate an automatic confirmation of people´s requests for smartphone replacements in the settings of the AirKey Online Administration (see chapter General). This means that every smartphone replacement that is started from a smartphone is automatically confirmed...
Page 193: Starting Replacement As Administrator
This means that several administrators may have to confirm the replacement within the AirKey Online Administration. Only those AirKey authorisations and settings will be transferred to the target medium in which the administrators have confirmed the replacement. 10.1.2 Starting replacement as administrator If the source medium is no longer available or no longer functional, the replacement can also be started as an administrator.
Page 194 Tap on the registration link and follow the instructions. > The smartphone replacement is now complete and the target medium is successfully registered with the AirKey authorisations and settings of the source medium. The source medium will be deactivated automatically after the successful replacement.
Page 195 The registration link inside the SMS is valid for 30 days. If the SMS has not been arrived, you can resend the SMS to the target medium: Click on More... → Replace smartphone . > Figure 306: Replacing smartphone You can check and correct the telephone number in the dialog. >...
Page 196: Working With Several Access Control Systems
Working with several access control systems The following section describes how to work with several access control systems. 11.1 Sharing locking components with other access control systems You can share a locking component added to your access control system with another access control system.
Page 197: Adding Locking Components From Other Access Control Systems
The sharing code remains valid for 48 hours. You can generate multiple sharing codes for a locking component. They are shown in the share list of the locking component. The system creates an entry in the share list of the locking component. It shows the sharing code and its validity.
Page 198 Figure 312: Adding shared locking components Enter the sharing code from the other access control system to add the locking > component. Figure 313: Adding shared locking components An error message appears if the sharing code is incorrect. Once you have entered a correct sharing code, you can change the following settings: Alternative door designation ...
Page 199: Assigning Authorisations For Shared Locking Components
The system creates a maintenance task. > Update the locking component using a smartphone with maintenance authorisation or > an optionally available coding station. This deletes the maintenance task from the list and the share is up to date. > As soon as you have added the shared locking component, the locking component is >...
Page 200: Viewing Authorisations For Shared Locking Components
Figure 315: Authorisations for shared locking components Drag and drop the button with the selected, shared door to the grey area. The access > types are only displayed after having dragged and dropped the selected door / selec- ted area into the centre. Drag and drop the selected door / selected area to the corresponding field to select >...
Page 201: Revoking Shared Locking Components
Figure 316: Authorised media (external) 11.5 Revoking shared locking components You can once again revoke any shared locking components. For this purpose, proceed as follows: On the Home screen, select the Cylinders or Wall readers tile. > → Alternatively, select Access control system Locking components in the main >...
Page 202: Using Smartphones In Several Systems
Enter the registration code you received from the access control system administrator > and tap Register. If you have activated a PIN code for the AirKey app, you must enter and confirm it. > As a result, the smartphone has been registered in another access control system.
Page 203 Swipe on the smartphone screen to select authorisation overviews of individual access control systems or the overall authorisation overview. EVVA recommends assigning a PIN code. It serves as an additional level of security. You can subsequently activate or deactivate the PIN code protect- tion.
Page 204: Airkey Cloud Interface (Api)
AirKey Cloud Interface (API) The AirKey Cloud Interface is an interface (API) for third-party systems based on REST. The interface allows certain AirKey functions to be controlled via third-party software (e.g. a booking system or check-in). To do this, the third-party software must be connected to the AirKey Online Administration and specially adapted so that it can send the necessary commands and process the sub- sequent responses.
Page 205: Generate Api Key
Actions executed via the AirKey Cloud Interface are also logged in the system event log of the AirKey access control system. In this case, the first part of the API key, the API key ID, is used as the administrator.
Page 206 Figure 322: Generate API key Confirm the dialogue again with Generate API key. > Figure 323: Generate API key dialogue Enter a description, for example the name of the third-party software and optionally > limit the IP addresses authorised to send API requests via the IP whitelist.
Page 207 Save the entries for the API key by clicking on Save. > Up to 10 API keys can be generated per AirKey access control system. Thus, more than one third-party software can control the AirKey access control system.
Page 208: Edit Api Key
This deactivates an existing active API key or activates a deactivated API key. A deactivated API key is invalid and no API requests can be sent to the AirKey access control system. The API key, its description, and IP whitelist do not change because of the deactivation and activation.
Page 209: Airkey Cloud Interface (Api) - Test Environment
12.4 AirKey Cloud Interface (API) – test environment The test environment gives you the opportunity to test the AirKey Cloud Interface (API) in a protected environment with test data before activation. This primarily supports integrators or programmers of third-party systems during integration for the AirKey Cloud Interface.
Page 210: Generate Api Key
The test data only must be generated only once. 12.4.2 Generate API key An API key is also required for communication with the AirKey Cloud Interface (API) test environment. Without this API key no API requests can be sent to the test environment.
Page 211: Reset Test Data
12.4.3 Reset test data The test data of the AirKey Cloud Interface test environment can be reset to its original state with one click. Thus, all tests can be performed with the same test data. In the Settings in the...
Page 212: Locking Components Signals
"Battery empty" of signal 8 and warning upon unlocking before signal 1. (Shown in the AirKey 1000 unlocking Online Administration h----h----h---- processes or two Signal 7 in the table of the ⚫⚫--⚫⚫--⚫⚫--⚫⚫ weeks of standby...
Page 213 ⚫--⚫--⚫--⚫--⚫-- mmm---mmm--- ⚫--⚫--⚫--⚫--⚫-- Cause: One of mmm---mmm--- ⚫--⚫--⚫--⚫--⚫ mmm---mmm Battery emergency the batteries ⚫⚫--⚫⚫--⚫⚫--⚫⚫ h----h----h----h Signal 18 mode of an AirKey was inserted mmm---mmm--- ⚫--⚫--⚫--⚫--⚫-- cylinder incorrectly or is mmm---mmm--- ⚫--⚫--⚫--⚫--⚫-- empty. mmm---mmm--- ⚫--⚫--⚫--⚫--⚫-- mmm---mmm--- ⚫--⚫--⚫--⚫--⚫ mmm---mmm ll--mm--hh ⚫⚫--⚫⚫--⚫⚫...
Page 214: Values And Limits Of Airkey
Values and limits of AirKey This section describes the maximum number of configurations per medium and locking component. 14.1 AirKey Online Administration The number of maximum locking components, areas, persons, and media is unlimited. 14.2 Locking components • The last 1,000 event log entries are saved without updates.
Page 215: When Are Keycredits Deducted
• activating the AirKey Cloud Interface (API). KeyCredits for new authorisations or changes to authorisations are only deducted once the medium has been created as part of the last step. In this process, one KeyCredit is deducted per creation process.
Page 216: Troubleshooting
Troubleshooting AirKey is a high-quality, comprehensively tested, electronic access control system. However, should you encounter an error or problems, this section will provide support to rectify the fault. 16.1 No communication possible within the system Proceed as follows if you are unable to register the smartphone or cannot update locking...
Page 217: Unable To Unscrew The Thumb Turn Of An Airkey Cylinder
16.4 Unable to unscrew the thumb turn of an AirKey cylinder Proceed as follows if you are no longer able to unscrew the thumb turn of an AirKey cylinder: Ensure you use the assembly tool for the AirKey cylinder when removing the thumb >...
Page 218: The Electronic Thumb Turn Is Hard To Operate
There is the option to remove said seals when installing indoors. However, should you still require support, please do not hesitate to contact your EVVA partner (EVVA support).
Page 219: Important Information
Please contact your mobile network operator if you encounter any issues when using the mobile data network in connection with AirKey. Grant authorisations with validity periods that are as short as possible to maintain a high level of system security and keep the blacklist to a minimum if media is lost.
Page 220: Technical Details For The Rs485 Interface Of Bluetooth Wallreader
Activate RS485 interface for Bluetooth wall readers In order to forward the event log entry via the RS485 interface in the case of a successful access, the corresponding setting must be set on the Bluetooth wall reader in the AirKey Online Administration.
Page 221: Configuration Of The Serial Rs485 Interface
18.2 Configuration of the serial RS485 interface With an RS485 adapter, which is connected to the RS485 interface of the AirKey wall reader, the event log entry of the successful access can be forwarded to a third party system. (e.g.
Page 222: Apdu Specification Of The Event Log Entry
18.3 APDU specification of the event log entry 18.3.1 APDU of the event log entry APDU Bytes LE (data length) data Byte 0xCC 0xD6 0xF0 0x00 0x0E <14 byte event log entry> Example 0xCC 0xD6 0xF0 0x00 0x0E 0e 4e 25 34 f0 32 76 d3 b9 7a 00 00 02 8c 18.3.2 14 byte event log entry Byte...
Page 223: Unlocking Status
• Event log entry: 0e 4e 25 34 f0 32 76 d3 b9 7a 00 00 02 8c lockingSystemId: 0e 4e 25 34 f0 ▪ Timestamp AirKey: 32 76 d3 b9 = 2022-09-27 13:14:57 ▪ Unlocking status: 7a = time is correct, access granted, 100 % battery status ▪...
Page 224: Konformitätserklärung
Konformitätserklärung...
Page 226: Declaration Of Conformity
Declaration of Conformity...
Page 228: List Of Figures
Figure 18: Starting coding station application via command line ------------------------------28 Figure 19: Configuring the coding station application ------------------------------------------28 Figure 20: Microsoft UICC card reader in AirKey Online Administration -----------------------29 Figure 21: Local Group Policy Editor ------------------------------------------------------------31 Figure 22: Smart Card Plug and Play service ---------------------------------------------------31...
Page 229 Figure 53: Registration code (iOS) --------------------------------------------------------------48 Figure 54: Access types--------------------------------------------------------------------------49 Figure 55: AirKey app – connecting to component (using NFC for Android smartphones / using Bluetooth for Android smartphones / using Bluetooth for iPhones) ---------------------50 Figure 56: AirKey app – connecting to component ---------------------------------------------51 Figure 57: AirKey app –...
Page 230 Figure 112: AirKey app settings – update after each access ----------------------------------77 Figure 113 Status of the option "Update after each access" -----------------------------------77 Figure 114: AirKey app settings – text for the "Send a Key" SMS ----------------------------78 Figure 115: General settings – security options ------------------------------------------------78 Figure 116: General settings –...
Page 231 Figure 137: Holiday calendar (list view) --------------------------------------------------------89 Figure 138: Access control system --------------------------------------------------------------90 Figure 139: Locking components ----------------------------------------------------------------90 Figure 140: Editing locking components --------------------------------------------------------91 Figure 141: Areas --------------------------------------------------------------------------------92 Figure 142: Shares -------------------------------------------------------------------------------92 Figure 143: Editing locking components --------------------------------------------------------92 Figure 144: Settings – time and calendar ------------------------------------------------------92 Figure 145: Event logs ---------------------------------------------------------------------------93 Figure 146: Removing locking components -----------------------------------------------------94 Figure 147: Security prompt --------------------------------------------------------------------94...
Page 232 Figure 221: Event log data for authorisations ------------------------------------------------ 137 Figure 222: Office mode confirmation message ---------------------------------------------- 137 Figure 223: AirKey app – entering PIN code -------------------------------------------------- 138 Figure 224: Encoding media – Bluetooth selection list – locking components -------------- 138...
Page 233 Figure 240: AirKey app – information --------------------------------------------------------- 149 Figure 241: Updating Android smartphones and iPhones ------------------------------------ 150 Figure 242: AirKey app – connecting to component (Android NFC / Android Bluetooth / iPhone) ----------------------------------------------------------------------------------------- 151 Figure 243: Updating data --------------------------------------------------------------------- 151 Figure 244: Maintenance authorisation ------------------------------------------------------- 152 Figure 245: "Maintenance tasks"...
Page 234 Figure 272: AirKey app – update step successful -------------------------------------------- 170 Figure 273: AirKey app – successful update -------------------------------------------------- 170 Figure 274: Coding station – confirmation upon updating locking components ------------ 171 Figure 275: Coding station – firmware update for cylinder ---------------------------------- 171 Figure 276: Coding station –...
Page 235 Figure 319: Adding access control systems --------------------------------------------------- 202 Figure 320: General Settings – AirKey Cloud Interface (API) -------------------------------- 204 Figure 321: API activation --------------------------------------------------------------------- 205 Figure 322: Generate API key ----------------------------------------------------------------- 206 Figure 323: Generate API key dialogue ------------------------------------------------------- 206...
Page 236: Glossary
Users using authorisation media. Persons can receive media with access authorisations for areas and locking components. Media Media are smartphones or access media that can be added to the AirKey access control system to gain access at authorised locking components. Access media These are passive media that can be used in AirKey access control systems in addition to smartphones.
Page 237 AirKey-relevant data stored on passive access media such as cards, key fobs, combi keys, and wristbands. If a new Keyring version is available in the AirKey system, the media can be updated with a smartphone with maintenance authorisation or with a coding station.
Page 238: Legal Notice
All trademarks and industrial property rights reserved. We reserve the rights to make adaptations and update the document without prior notification. Legal notice Publisher EVVA Sicherheitstechnologie GmbH Content management EVVA Sicherheitstechnologie GmbH Technical contents Florian Diener, Johannes Ullmann Technical consultants...

EVVA AirKey System Manual

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