Sony XAV-3600 Help Manual
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Sony XAV-3600 Help Manual

In-car receiver
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Help Guide
In-Car Receiver
XAV-3600/XAV-1600
Use this manual if you encounter any problems, or have any questions.
Note: The picture above is for the North America region. Actual product may vary depending on the region.
Getting Started
Guide to Parts and Controls
Main Unit
Screen Displays
Performing Initial Settings
Preparing a BLUETOOTH Device
Preparing a Bluetooth® Device
Pairing and Connecting with a BLUETOOTH Device
Connecting with a Paired BLUETOOTH Device
Using a Rear View Camera
Radio
1

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Summary of Contents for Sony XAV-3600

  • Page 1 Help Guide In-Car Receiver XAV-3600/XAV-1600 Use this manual if you encounter any problems, or have any questions. Note: The picture above is for the North America region. Actual product may vary depending on the region. Getting Started Guide to Parts and Controls...
  • Page 2 Listening to the Radio Tuning Using Radio Option Functions Playback Playing a USB Device Playing an HDMI™ Device (XAV-3600) Playing a BLUETOOTH Device Searching and Playing Tracks Repeat Play and Shuffle Play Searching for a File from the List Screen...
  • Page 3 Updating the Firmware Precautions Supported Formats for USB Playback About iPhone Notice on License Specifications Copyrights Troubleshooting Troubleshooting General There is no beep sound. The fuse has blown. / The unit makes noise when the position of the ignition is switched. The display disappears from/does not appear on the monitor.
  • Page 4 The USB device takes longer to play. Audio files cannot be played. The smartphone connected to the USB port cannot be played. HDMI playback (XAV-3600) The connected HDMI device cannot be played. BLUETOOTH The other BLUETOOTH device cannot detect this unit.
  • Page 5 Messages General BLUETOOTH Support Websites Customer Support Websites About the “Support by Sony” App 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 6: Main Unit

    Help Guide In-Car Receiver XAV-3600/XAV-1600 Main Unit Main unit The VOL (volume) + button has a tactile dot. Display/touch screen HOME Displays the HOME screen. ATT (attenuate) Press and hold for 1 second to attenuate the sound. To cancel, press and hold again, or press VOL +.
  • Page 7 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 8: Screen Displays

    Help Guide In-Car Receiver XAV-3600/XAV-1600 Screen Displays Playback screen: HOME screen: OPTION screen: 1. Status indication Icon in the Detail display Lights up when the sound is attenuated. (attenuate) Lights up when the BLUETOOTH signal is on. Flashes when the connection is in progress.
  • Page 9 Switches from the HOME screen to the playback screen. 6. Sources and Settings select keys Changes the source or make various settings. Flick to select the setting icon and other icons. Touch the source icon you want to select. XAV-3600: Icon in the display Name Radio Bluetooth...
  • Page 10 Turns off the monitor. When the monitor is turned off, touch any part of the display to turn it back on. (EXTRA BASS) Changes the EXTRA BASS setting. (EQ10/Subwoofer) Changes the EQ10/Subwoofer setting. Related Topic General Settings (General) Sound Settings (Sound) 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 11: Performing Initial Settings

    Touch [Set Date/Time], then set the date and time. After setting the date and time, touch [OK]. XAV-1600(E)/XAV-1600(IN): proceed to step 5. XAV-3600: skip to step 6. Touch [Tuning Steps], then set the FM/AM tuning step. (XAV-1600(E)/XAV-1600(IN)) To return to the previous display, touch (back), then touch [OK].

  • Page 12: Preparing A Bluetooth Device

    Before connecting the device, turn down the volume of this unit; otherwise, a loud sound may result. Related Topic Pairing and Connecting with a BLUETOOTH Device Connecting with a Paired BLUETOOTH Device 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 13: Pairing And Connecting With A Bluetooth Device

    Help Guide In-Car Receiver XAV-3600/XAV-1600 Pairing and Connecting with a BLUETOOTH Device When connecting a BLUETOOTH device for the first time, mutual registration (called “pairing”) is required. Pairing enables this unit and other devices to recognize each other. Place the BLUETOOTH device within 1 m (3 ft) of this unit.
  • Page 14 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 15: Connecting With A Paired Bluetooth Device

    While streaming BLUETOOTH audio, you cannot connect from this unit to the mobile phone. Connect from the mobile phone to this unit instead. To capture your voice during handsfree calling You need to install the microphone (supplied). 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 16: Using A Rear View Camera

    The picture from the rear view camera connected to the CAMERA IN terminal is displayed when: The back lamp of your car lights up (or the shift lever is set to The R (reverse) position). You press HOME,then touch [Rear Camera]. 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 17: Listening To The Radio

    Tune in manually. Touch and hold to continuously skip frequencies. F. Preset numbers Select a preset station. Swipe right/left to show the other preset stations. Touch and hold to store the current frequency in that preset. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 18 While receiving the station that you want to store, touch and hold the desired preset number. To receive stored stations Select the band, then touch the desired preset number. Related Topic Listening to the Radio 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 19 Stores stations in order of frequency on the preset numbers. 18 stations for FM and 12 stations for AM can be stored as preset stations. [PTY] Selects a program type from the PTY list to search for a station broadcasting the selected program type. (Only available during FM reception.) Related Topic Listening to the Radio 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 20: Playing A Usb Device

    Playback starts. To remove the USB device Turn the unit off or turn the ignition switch to the ACC off position, then remove the USB device. Related Topic Supported Formats for USB Playback Customer Support Websites 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 21 Help Guide In-Car Receiver XAV-3600/XAV-1600 Playing an HDMI™ Device (XAV-3600) Turn off the HDMI device. Turn down the volume on the unit. Connect the HDMI device to the HDMI terminal on the unit. Press HOME, then touch [HDMI]. Turn on the HDMI device.

  • Page 22: Playing A Bluetooth Device

    To match the volume level of the BLUETOOTH device to other sources You can reduce the volume level differences between this unit and the BLUETOOTH device: During playback, touch (option), then set [Input Level] between −6 and +6. Related Topic Connecting with a Paired BLUETOOTH Device 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 23: Repeat Play And Shuffle Play

    During playback, touch (repeat) or (shuffle) repeatedly until the desired play mode appears. Playback in the selected play mode may take time to start. Available play modes differ depending on the selected sound source and connected device. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 24 (list). The list screen of the currently played item appears. When connecting the USB device to the USB port, touch (audio) or (video) to list up by file type. Touch the desired item. Playback starts. 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 25: Other Settings During Playback

    Displays a 4:3 picture in its original size, with side bars to fill the 16:9 screen. Zoom Displays a 16:9 picture that has been converted into 4:3 letter box format. Full Displays a 16:9 picture in its original size. Captions Enlarges the picture horizontally, while fitting captions in the screen. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 26 Help Guide In-Car Receiver XAV-3600/XAV-1600 Preparing a Mobile Phone To use a mobile phone, connect it with this unit. Related Topic Preparing a Bluetooth® Device 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 27: Receiving A Call

    The ringtone and talker's voice are output from the front speakers. To select the speakers for handsfree calling, press HOME, then touch [Settings] and select [Phone Call Sound] in [Sound]. To reject/end a call Touch (end a call). Related Topic Preparing a Mobile Phone 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 28: Making A Call

    Help Guide In-Car Receiver XAV-3600/XAV-1600 Making a Call Press HOME, then touch [Phone]. Touch one of the call icons on the BLUETOOTH phone display. (call history)* Select a contact from the call history list. The unit stores the last 20 calls.
  • Page 29 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 30: Available Operations During A Call

    (speaker/phone) to switch the phone call audio between the unit and mobile phone. Note Depending on the mobile phone, this operation may not be available. To answer an incoming call automatically Touch (option), then set [Auto Answer] to [ON]. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 31 To connect an iPhone, use a USB connection cable for iPhone (not supplied). To connect an Android phone, use an appropriate connection cable (not supplied). Press HOME, then touch the WebLink™ icon. The WebLink™ display appears on the display of the unit. Touch and control the applications. 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 32: Using Gesture Command

    (The same as pressing and holding (previous).) Video/audio playback: skip backward a file/track. (The same as (previous).) Swipe upwards Radio reception: receive stored stations (go forward). Swipe downwards Radio reception: receive stored stations (go backward). 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 33: Basic Setting Operation

    To return to the previous display Touch (back). To switch to the playback screen Touch (return to the playback screen). Related Topic General Settings (General) Sound Settings (Sound) Visual Settings (Visual) BLUETOOTH Settings (Bluetooth) Canceling the Demonstration Mode 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 34: General Settings (General)

    Help Guide In-Car Receiver XAV-3600/XAV-1600 General Settings (General) Language Selects the display language: [English], [Español], [Français], [Deutsch], [Italiano], [Português], [Русский], [ไทย], [ ], [简体中⽂], [繁體中⽂], [한국어], [Indonesia]. Demo Activates the demonstration: [OFF], [ON]. Date/Time Item Detail Set Date/Time Sets the date and clock time: [Auto(RDS)], [Manual].

  • Page 35: Factory Reset

    Sets the FM/AM tuning step of your country or region: [50kHz/9kHz], [100kHz/10kHz], [200kHz/10kHz]. Factory Reset Initializes all the settings to the factory settings. Firmware Version Updates and confirms the firmware version. Open Source Licenses Displays the software licenses. Related Topic Basic Setting Operation Customer Support Websites 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 36: Sound Settings (Sound)

    Help Guide In-Car Receiver XAV-3600/XAV-1600 Sound Settings (Sound) EXTRA BASS Reinforces bass sound in synchronization with the volume level: [OFF], [1], [2]. EQ10/Subwoofer Selects an equalizer curve and adjusts the subwoofer level. (Available when any source is selected.) Item Detail...

  • Page 37: Volume Settings

    When adjusting the volume settings, park your car in a safe place as it may be too loud to hear the surrounding sounds. Phone Call Sound Selects the speakers for handsfree calling: [Front], [Rear], [All]. Related Topic Basic Setting Operation 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 38: Touch Screen Adjust

    Wallpaper Changes the wallpaper by touching the desired color. Setting a photo data as the wallpaper (XAV-3600/XAV-1600(E)/XAV-1600(IN)) You can also set your favorite photo stored in a MSC (Mass Storage Class) type USB device as the wallpaper. After connecting the USB device to the USB port, [You can import a photo from a USB device] appears on the screen.

  • Page 39: Bluetooth Connection

    (Available only when [Bluetooth Connection] is set to [ON] and a BLUETOOTH device is connected to the unit.) Bluetooth Reset Initializes all BLUETOOTH-related settings such as pairing information, call history, history of connected BLUETOOTH devices, etc. Related Topic Basic Setting Operation 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 40 Help Guide In-Car Receiver XAV-3600/XAV-1600 Canceling the Demonstration Mode Press HOME, then touch [Settings]. Touch [General], then touch [Demo] to set to [OFF]. To exit the setup menu, touch (back) twice. Related Topic General Settings (General) 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 41: Updating The Firmware

    Help Guide In-Car Receiver XAV-3600/XAV-1600 Updating the Firmware To update the firmware, visit the support site, then follow the online instructions. Note During the update, do not remove the USB device. Related Topic Customer Support Websites 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 42: Notes On Safety

    Help Guide In-Car Receiver XAV-3600/XAV-1600 Precautions Power antenna (aerial) extends automatically. When you transfer ownership or dispose of your car with the unit installed, initialize all the settings to the factory settings by performing the factory reset. Do not splash liquid onto the unit.

  • Page 43: Notes On The Touch Screen

    Keep other electrical devices away from the touch screen. They may cause the touch screen to malfunction. If you have any questions or problems concerning your unit that are not covered in this Help Guide, consult your nearest Sony dealer. Related Topic General Settings (General) 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 44 Help Guide In-Car Receiver XAV-3600/XAV-1600 Supported Formats for USB Playback WMA (.wma)* Bit rate: 48 kbps – 192 kbps (Supports variable bit rate (VBR))* Sampling frequency* : 44.1 kHz MP3 (.mp3)* Bit rate: 48 kbps – 320 kbps (Supports variable bit rate (VBR))* Sampling frequency* : 32 kHz, 44.1 kHz, 48 kHz...
  • Page 45 These numbers indicate the maximum resolution of playable video and do not indicate the player’s display resolution. The display resolution is 800 × 480. Displaying the tag information is not supported. Note Some files may not be played back even though their file formats are supported by the unit. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 46 Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with an Apple product may affect wireless performance. 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 47: Notice On License

    Notice on License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.

  • Page 48: Specifications

    Help Guide In-Car Receiver XAV-3600/XAV-1600 Specifications FOR CUSTOMERS IN CANADA (INCLUDING IN THE PROVINCE OF QUEBEC) ALL INSTRUCTIONS AND STATEMENTS WHICH ARE NECESSARY FOR CANADIAN CUSTOMERS ARE PROVIDED IN ENGLISH AND FRENCH. OTHER INSTRUCTIONS AND STATEMENTS NOT PROVIDED IN ENGLISH AND FRENCH ARE NOT FOR CANADIAN CUSTOMERS (INCLUDING IN THE PROVINCE OF QUEBEC).

  • Page 49: Wireless Communication

    9 kHz/10 kHz switchable Sensitivity 32 μV USB player section Interface USB (Hi-speed) Maximum current 1.5 A HDMI section* (XAV-3600) Input format 480p, 576p, 720p HDMI output is not available. Wireless communication Communication System BLUETOOTH Standard version 3.0 Output BLUETOOTH Standard Power Class 2 (Max. Conducted +1 dBm) Line of sight approx.

  • Page 50: Power Amplifier Section

    Mass Approx. 1.0 kg (2 lb 4 oz) Main unit (1) Package contents Parts for installation and connections (1 set) Ask the dealer for detailed information. Design and specifications are subject to change without notice. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 51 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. Other trademarks and trade names are those of their respective owners.
  • Page 52 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 53: Troubleshooting

    Do the following before you request a repair service. Read the relevant instruction and troubleshooting topics in this Help Guide. Issues may be resolved by updating the software. When you install the “Support by Sony” app on your smartphone, you can get software update information conveniently.
  • Page 54 Help Guide In-Car Receiver XAV-3600/XAV-1600 There is no beep sound. An optional power amplifier is connected and you are not using the built-in amplifier. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 55 Help Guide In-Car Receiver XAV-3600/XAV-1600 The fuse has blown. / The unit makes noise when the position of the ignition is switched. The power supply leads are not matched correctly with the car’s accessory power connector. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 56 In-Car Receiver XAV-3600/XAV-1600 The display disappears from/does not appear on the monitor. The monitor off function is activated. Touch anywhere on the display to turn the display back on. Related Topic Main Unit Screen Displays 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 57 Help Guide In-Car Receiver XAV-3600/XAV-1600 Menu items cannot be selected. Unavailable menu items are displayed in gray. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 58 The USB functions do not work properly. Do not use a USB extension cable as it may cause deterioration of signal quality. Use a shorter USB cable when connecting the USB device, or replace the USB cable with a new one. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 59 Help Guide In-Car Receiver XAV-3600/XAV-1600 The unit cannot be operated. Press and hold HOME for more than 10 seconds to restart the unit. For your safety, do not restart the unit while you are driving. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 60 The clock data on radio waves is not accurate. Press HOME, select [Settings] [General] [Date/Time] [Set Date/Time], then set to [Manual]. After that, touch (register/setup) and adjust the clock manually. Related Topic General Settings (General) 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 61 Touch one part of the touch screen at a time. If two or more parts are touched simultaneously, the touch screen will not react correctly. Calibrate the touch screen of the display. Touch the pressure sensitive screen firmly. Related Topic Visual Settings (Visual) 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 62 Help Guide In-Car Receiver XAV-3600/XAV-1600 Multi-touch is not recognized. Multi-touch operation is not supported on this unit. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 63 Help Guide In-Car Receiver XAV-3600/XAV-1600 The radio reception is poor. / Static noise occurs. Connect the antenna (aerial) firmly. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 64 Help Guide In-Car Receiver XAV-3600/XAV-1600 The stations cannot be received. (XAV-1600(E)/XAV-1600(IN)) The tuning step setting has been erased. Set the tuning step again. Related Topic General Settings (General) 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 65 Help Guide In-Car Receiver XAV-3600/XAV-1600 PTY displays [PTY not found.]. The current station is not an RDS station, or the radio reception is poor. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 66 The parking lead (light green) is not connected to the parking brake switch lead, or the parking brake is not applied. Check that the parking lead is firmly connected to the parking brake switch lead, then apply the parking brake. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 67 Help Guide In-Car Receiver XAV-3600/XAV-1600 The picture does not fit in the screen. The aspect ratio is fixed on the playback source. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 68 The settings for the outputs are not made correctly. The volume is too low. The ATT function is activated. The format is not supported. Check if the format is supported by this unit. Related Topic Supported Formats for USB Playback 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 69 Help Guide In-Car Receiver XAV-3600/XAV-1600 Sound is noisy. Keep cords and cables away from each other. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 70 Help Guide In-Car Receiver XAV-3600/XAV-1600 Items cannot be played. Reconnect the USB device. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 71 Help Guide In-Car Receiver XAV-3600/XAV-1600 The USB device takes longer to play. The USB device contains large-sized files or files with a complicated tree structure. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 72 USB devices formatted with file systems other than FAT12, FAT16, FAT32 or exFAT are unsupported.* This unit supports FAT12, FAT16, FAT32 and exFAT, but some USB device may not support all of these. For details, refer to the operating instructions of each USB device or contact the manufacturer. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 73 The smartphone connected to the USB port cannot be played. The USB connection is only available for Android phones and USB devices in MSC mode. When using a smartphone other than an Android phone, make a BLUETOOTH connection. Related Topic Preparing a Bluetooth® Device 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 74 If [No Video Signal] appears on the display, set the resolution of the HDMI device to match the resolution of the unit. Check that the HDMI cable is firmly inserted to the unit. It is also recommended to use a certified HDMI cable. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 75 Depending on your smartphone or mobile phone, you may need to delete this unit from the history of the connected smartphone or mobile phone, then pair them again. Related Topic Preparing a Bluetooth® Device BLUETOOTH Settings (Bluetooth) 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 76 Help Guide In-Car Receiver XAV-3600/XAV-1600 Connection is not possible. Check the pairing and connection procedures in the manual of the other device, etc., and perform the operation again. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 77 Help Guide In-Car Receiver XAV-3600/XAV-1600 The name of the detected device does not appear. Depending on the status of the other device, it may not be possible to obtain the name. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 78 The speakers are not connected to the unit. Connect the speakers to the unit. To select the speakers for ringtone, press HOME, then touch [Settings] and select [Phone Call Sound] in [Sound]. Related Topic Sound Settings (Sound) 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 79 Help Guide In-Car Receiver XAV-3600/XAV-1600 The talker’s voice volume is low. Raise the volume during a call. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 80 Help Guide In-Car Receiver XAV-3600/XAV-1600 The other party says that the volume is too low or high. Adjust the [MIC Gain] level. Related Topic Available Operations during a Call 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 81 If ambient noise other than the phone call sound is loud, try reducing this noise. Shut the window if road noise is loud. Lower the air conditioner if the air conditioner is loud. Related Topic Available Operations during a Call 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 82 The phone sound quality is poor. Phone sound quality depends on reception conditions of the mobile phone. Move your car to a place where you can enhance the mobile phone’s signal if the reception is poor. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 83 The volume of the connected BLUETOOTH device is low or high. Volume level will differ depending on the BLUETOOTH device. Reduce the volume level differences between this unit and the BLUETOOTH device. Related Topic Playing a BLUETOOTH Device 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 84 Several BLUETOOTH devices or other devices (e.g. ham radio devices) which emit radio waves are used nearby. Turn off the other devices. Increase the distance between the unit and other devices. Playback sound stops momentarily when this unit is connecting to a mobile phone. This is not a malfunction. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 85 Help Guide In-Car Receiver XAV-3600/XAV-1600 The connected BLUETOOTH device cannot be controlled during audio streaming. Check that the connected BLUETOOTH device supports AVRCP. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 86 Help Guide In-Car Receiver XAV-3600/XAV-1600 Some functions do not work. Check that the connecting device supports the functions in question. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 87 Help Guide In-Car Receiver XAV-3600/XAV-1600 A call is answered unintentionally. The connecting phone is set to start a call automatically. [Auto Answer] of this unit is set to [ON]. Related Topic Available Operations during a Call 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 88 Help Guide In-Car Receiver XAV-3600/XAV-1600 Pairing failed due to time out. Depending on the connecting device, the time limit for pairing may be short. Try completing the pairing within the time. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 89 The unit may not be able to pair with a previously paired BLUETOOTH device after initializing the unit if the pairing information of the unit is on the BLUETOOTH device. In this case, delete the pairing information of the unit from the BLUETOOTH device, and then pair them again. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 90 Help Guide In-Car Receiver XAV-3600/XAV-1600 The BLUETOOTH function cannot be operated. Turn the ignition off. Wait for a while, then turn the ignition to the ACC position. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 91 In-Car Receiver XAV-3600/XAV-1600 No sound is output from the car speakers during a handsfree call. If the sound is output from the mobile phone, set the mobile phone to output the sound from the car speakers. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 92 Check your iPhone/Android phone and accept the disclaimers and permission to use WebLink™ on your iPhone/Android phone. Disconnect your iPhone/Android phone from the USB port and reconnect it again. Restart your iPhone/Android phone. WebLink™ may not be available in your country or region. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 93 There is no sound. / The sound is low. Your iPhone/Android phone is not connected to the unit via BLUETOOTH. Make a BLUETOOTH connection. The volume level of [Bluetooth] is low. Adjust the volume level of [Bluetooth]. 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 94 For details on the compatibility of your USB device, visit the support site. USB hub not supported USB hubs are not supported on this unit. Related Topic Supported Formats for USB Playback Customer Support Websites 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 95 Perform pairing with a BLUETOOTH device. Handsfree device is not available. A mobile phone is not connected. Connect a mobile phone. Related Topic Pairing and Connecting with a BLUETOOTH Device Connecting with a Paired BLUETOOTH Device 5-055-693-11(1) Copyright 2024 Sony Corporation...

  • Page 96: Customer Support Websites

    For customers in other countries/regions: https://www.sony-asia.com/support For customers in the USA If you have any questions/problems regarding this product, try the following: Read Troubleshooting in this Help Guide. Please contact (U.S.A. only); Call 1-800-222-7669 https://www.SONY.com 5-055-693-11(1) Copyright 2024 Sony Corporation...
  • Page 97 News & Alerts Software updates Tutorials Tips & Tricks https://sony.net/SBS Visit the “Support by Sony” website at sony.net/SBS, and bookmark the model name of the unit, “XAV-3600” or “XAV- 1600” when you visit the website. 5-055-693-11(1) Copyright 2024 Sony Corporation...

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