VIVOTEK Table of Contents Overview ................................6 Revision History ................................7 Read Before Use ................................7 Package Contents ................................8 Symbols and Statements in this Document ........................8 Physical Description ................................ 11 802.3at .................................... 13 Software Installation ................................ 21 Accessing the Network Camera ........................32 Using Web Browsers ...............................
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VIVOTEK Storage > Content management ........................... 167 Appendix ................................. 170 URL Commands for the Network Camera ........................170 General CGI URL Syntax and Parameters ................171 Security Level ......................... 172 Get Server Parameter Values ....................173 Set Server Parameter Values ....................175 Available Parameters on the Server ..................
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VIVOTEK 7.47 PIR Behavior Define ........................ 383 7.48 Auto Tracking Setting ......................383 7.49 Wireless ..........................384 7.50 Shock Detection ........................386 7.51 Stream Profiles ........................386 Multicast Settings for Metadata Streaming ................387 7.52 Useful Functions ........................389 Query Status of the Digital Input (capability_ndi > 0) .............. 389 Query Status of the Digital Output (capability_ndo >...
VIVOTEK 8.40.1 SFTP server setting for event action ......................438 8.40.2 SFTP Server Setting ............................ 443 Technology License Notice ............................445 Electromagnetic Compatibility (EMC) ........................... 446 Overview VIVOTEK's newly designed MS9321-EHV-V2 multi-sensor panoramic network camera offers the highest resolution and maximum field of view, reducing the total number of cameras required and helping save on the installation costs.
VIVOTEK Revision History ■ Rev. 1.0: Initial release. Read Before Use The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system.
VIVOTEK Package Contents ■ MS9321-EHV-V2 ■ AM-719 junction box ■ Screws ■ Alignment sticker ■ Quick Installation Guide ■ Hex L-wrench WARNING: 1. IR lights emit from this product. 2. Use appropriate shielding or eye protection. Symbols and Statements in this Document INFORMATION: provides important messages or advices that might help prevent inconvenient or problem situations.
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VIVOTEK NOTE: Camera Hardware Preventative Maintenance: 1. Visual inspection of all major components including accessories, cabling and connections where accessible for signs of deterioration or damage. 2. Check and clean cameras, lenses and housings inside and out as needed. • Please do not scratch, damage, or leave fingerprints on the dome/front cover and/or lens because this may decrease image quality.
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VIVOTEK IMPORTANT: For some customers who already have their own web site or web control application, the Network Camera/Video Server can be easily integrated through URL syntax. This section specifies the external HTTP-based application programming interface. The HTTP-based camera interface provides the functionality to request a single image, control camera functions (PTZ, output relay etc.), and get and set internal parameter values.
VIVOTEK Physical Description Front Panel Junction box Mount hole for 3/4" conduit; conduit is user-supplied. Lens IR lights Inner View MicroSD card slot Status LED Reset button User's Manual - 11...
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VIVOTEK NOTE: w/ heater for extreme weather Focal length w/ number w/ Remote focus lens w/ PoE repeater w/ High Dynamic Range functionality Power source Power consumption AC24V AC24V input: 26.4W PoE: 18.7 ~ 18.81W High Power PoE 12 - User's Manual...
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VIVOTEK Power Consumption 802.3at 24V 2A injector Due to its IR lights and onboard heater for operation in low temperature environments, care should be taken when selecting the power source for the camera. Listed below are the requirements for powering the camera: Use conditions Power consumption ≥-40ºC, heater on...
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VIVOTEK Wet contact with external DC power source to supply a relay. Switch DC 0V External DC power External AC power with Protected Earth Relay External Device 1. The DO+ pin provides a 5V output voltage, and the max. load is 50mA. 2.
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VIVOTEK Shooting Angle & Field of View 180º 62.5º is the blind spot area underneath the camera. The camera can be mounted at a height of 5 meters or higher to cover a panoramic view area with its center of view aiming at the horizon.
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VIVOTEK Hardware Installation 1. Jot down the camera's MAC address for later reference. XXXXXX 0002D10766AD 2. Loosen the 2 hex socket screws at the back of the camera. Install a MicroSD card if onboard storage is preferred. 16 - User's Manual...
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VIVOTEK 3. Attach the included alignment sticker to a preferred location. 4. Drill holes for mounting screws and/or a cabling hole. You can also route cables from the center using 3/4" conduits. AM-719 5. Use a coin to remove the plastic cover from a preferred routing hole. User's Manual - 17...
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VIVOTEK 6. Always form a drip loop by connecting the conduit from below. If you have a routing hole on a wall, you can also connect a conduit through it. Route cables through the conduit. Please do not connect a conduit from the top! Moisture accumulated in the conduit will eventually enter the box.
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VIVOTEK 8. See below for the DI, DO, power, and audio pinouts. Connect these wires if preferred. Use putties on the connection joints to prevent moisture. AC24V+ AC24V- MICP MICN DO+ (5V) 9. Pass an Ethernet cable through the waterproof cable gland components, and through the rubber seal as shown below.
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VIVOTEK 10. Secure the camera to the junction box using 4 included screws. Tighten the screws. 11. Remove the protective sheet from the front of the camera. 20 - User's Manual...
VIVOTEK 12. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the same LAN. Double-click on the camera’s MAC address to open a web console to the camera. Shepherd Browser Software Installation...
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VIVOTEK 13-1. Run the Shepherd utility. 13-2. The program will conduct an analysis of your network environment. 13-3. The program will search for all VIVOTEK network devices on the same LAN. 13-4. After a brief search, the installer window will prompt. Click on the MAC and model name that matches the one printed on the product label.
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VIVOTEK 14. The first time you log in to the camera, the firmware will prompt for a password root” as the username, and nothing for the password. strength requirement. The default name for the camera administrator is “root”, and cannot be changed. User's Manual - 23...
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VIVOTEK Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~. You can use them in the password combination. Message 24 - User's Manual...
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VIVOTEK you can check the live view at the installation site, at a position of your estimation. 15. With a live view displayed on your laptop, you can adjust the lens shooting direction to User's Manual - 25...
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VIVOTEK 16. You can move the camera from side to side, turn the lens shooting direction up or down, or rotate the module to cover the area of your interest. 26 - User's Manual...
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VIVOTEK Item LED status Description Steady Powered and system booting, or network failed LED off Power off Green LED off Network is disconnected Steady Green LED blinks every 1 Connected to network sec. Green LED blinks every 1 sec. and LED blinks consecutively every 0.15 sec.
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VIVOTEK Network Deployment General Connection (PoE) When using a PoE-enabled switch The Network Camera is PoE-compliant, allowing transmission of power and data via a sin- gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE- enabled switch via Ethernet cable.
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VIVOTEK Internet connection via a router Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below. 1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 15 for details.
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VIVOTEK Configure the router, virtual server or firewall, so that the router can forward any data com- ing into a preconfigured port number to a network camera on the private network, and allow data from the camera to be transmitted to the outside of the network over the same path.
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VIVOTEK Ready to Use 1. A browser session with the Network Camera should prompt as shown below. 2. You should be able to see live video from your camera. You may also install the 32- channel recording software from the software CD in a deployment consisting of multiple cameras.
VIVOTEK Accessing the Network Camera This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software. Using Web Browsers Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN. If your network environment is not a LAN, follow these steps to access the Network Camera: 1.
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VIVOTEK ► By default, the Network Camera is not password-protected. To prevent unauthorized access, it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 114.
VIVOTEK Using RTSP Players To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming. VLC media player VLC media player mpegable Player 1. Launch the RTSP player. 2. Choose File > Open URL. A URL dialog box will pop up. pvPlayer 3.
VIVOTEK Using 3GPP-compatible Mobile Devices To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page To utilize this feature, please check the following settings on your Network Camera: 1.
VIVOTEK Using VIVOTEK Recording Software The VSS recording software allows simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.
VIVOTEK Main Page This chapter explains the layout of the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window. Resize Buttons Host Name VIVOTEK INC. Configuration Area Logo Live View Window...
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VIVOTEK Configuration Area Configuration: Click this button to access the configuration page of the Network Camera. It is suggested that a password be applied to the Network Camera so that only the administrator can configure the Network Camera. For more information, please refer to Configuration on page 52. Language: Click this button to choose a language for the user interface.
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VIVOTEK Video Control Buttons: Depending on the Network Camera model and Network Camera configuration, some buttons may not be available. Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format.
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VIVOTEK ■ The following window is displayed when the video mode is set to MJPEG: Video Title Time 2018/07/25 17:08:56 Title and Time Video Control Buttons Video Title: The video title can be configured. For more information, please refer to Media > Image on page 71.
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VIVOTEK MP4 Saving Options Users can record live video as they are watching it by clicking Start MP4 Recording on the main page. Here, you can specify the storage destination and file name. Folder: Specify a storage destination on your PC for the recorded video files. The location can be changed.
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VIVOTEK Joystick settings Enable Joystick Connect a joystick to a USB port on your management computer. Supported by the plug-in (Microsoft’s DirectX), once the plug-in for the web console is loaded, it will automatically detect if there is any joystick on the computer. The joystick should work properly without installing any other driver or software.
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VIVOTEK Buttons Configuration In the Button Configuration window, the left column shows the actions you can assign, and the right column shows the functional buttons and assigned actions. The number of buttons may differ from different joysticks. Please follow the steps below to configure your joystick buttons: 1.
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VIVOTEK Buttons Configuration Click the Configure Buttons button, a window will prompt as shown below. Please follow the steps below to configure your joystick buttons: 1. Select a button number from the Button # pull-down menu. Tips: If you are not sure of the locations of each button, use the Properties window in the Game Controllers utility.
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VIVOTEK Click Configuration on the main page to enter the camera setting pages. Note that only VIVOTEK provides an easy-to-use user interface that helps you set up your network camera with minimal effort. In order to simplify the user interface, detailed information will be hidden unless you click on the function item.
VIVOTEK System > General settings This section explains how to configure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System, and System Time. When finished with the settings on this page, click Save at the bottom of the page to enable the settings.
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VIVOTEK System time Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off. Synchronize with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer.
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VIVOTEK Western Argentina Summer Time (WARST) is 3 hours behind the prime meridian all year. There is a dummy fallback transition on December 31 at 25:00 daylight saving time (i.e., 24:00 standard time, equivalent to January 1 at 00:00 standard time), and a simultaneous spring-forward transition on January 1 at 00:00 standard time, so daylight saving time is in effect all year and the initial WART is a placeholder.
VIVOTEK System > Homepage layout This section explains how to set up your own customized homepage layout. General settings This column shows the settings of your homepage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically MS9321-EHV-V2 ■...
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VIVOTEK Theme Options Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview Save to enable the settings. MS9321-EHV-V2 Font Color Background Color of the Control Area...
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VIVOTEK ■ Follow the steps below to set up the customized homepage: 1. Click Custom on the left column. 2. Click the field where you want to change the color on the right column. Color Selector Custom Pattern 3. The palette window will pop up as shown below. 4.
VIVOTEK System > Logs This section explains how to configure the Network Camera to send the system log to a remote server as backup. Log server settings Follow the steps below to set up the remote log: 1. Select Enable remote log. 2.
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VIVOTEK You can install the included VAST recording software, which provides an Event Management function group for delivering event messages via emails, GSM short messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to the VAST User Manual.
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VIVOTEK Access log Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit. Set Parameter log VADP log contains the history of changes made to system parameters such as recording, imaging parameters, and all other parameters.
VIVOTEK System > Parameters The View Parameters page lists the entire system’s parameters. If you need technical assistance, please provide the information listed on this page. User's Manual - 55...
VIVOTEK System > Maintenance This chapter explains how to restore the Network Camera to factory default, upgrade firmware version, etc. General settings > Upgrade firmware This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process.
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VIVOTEK General settings > Restore This feature allows you to restore the Network Camera to factory default settings. Network: Select this option to retain the Network Type settings (please refer to Network Type on page 95). Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export files below on this page).
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VIVOTEK Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, and 繁體中文 . : Click Browse… : Click Browse… Export server staus report: Click to export the current server status report, such as time, logs, etwork status, kernel message ...
VIVOTEK Media > Image This section explains how to configure the image settings of the Network Camera. It is composed of the following columns: General settings, IR control, Image settings, Exposure, Focus, and Privacy mask. The Focus window is available only for models that come with motorized lens.
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VIVOTEK IR cut filter With a removable IR-cut filter, this Network Camera can automatically remove the filter to let Infrared light pass into the sensor during low light conditions. ■ Auto mode (The Day/Night Exposure Profile will not be available if Auto mode is selected) The Network Camera automatically removes the filter by judging the level of ambient light.
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VIVOTEK Illuminators Turn on built-in IR illuminator in night mode Select this to turn on the camera’s onboard IR illuminator when the camera detects low light condition and enters the night mode. Turn on external IR illuminator in night mode Select which DO (digital output) you use to trigger an external IR illuminator.
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VIVOTEK Tips: If there is an object in close proximity, the IR lights reflected back from it can mislead the Smart IR’s calculation of light level. To solve this problem, you can place “Exposure Exclude” window unavoidable object in the Exposure setting window. See page 74 for how to do it.
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VIVOTEK Image settings On this page, you can tune the White balance and Image adjustment. Sensor Setting 2: For special situations Sensor Setting 1: For normal situations White balance: Adjust the value for the best color temperature. ■ You may follow the steps below to adjust the white balance to the best color temperature. 1.
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VIVOTEK Noise reduction ■ Enable noise reduction: Check to enable noise reduction in order to reduce noises and flickers in image. This applies to the onboard 3D Noise Reduction feature. Use the slide bar to adjust the reduction strength. Note that applying this function to the video channel will consume system computing power.
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VIVOTEK Exposure On this page, you can set the Exposure measurement window, Exposure level, Exposure mode, Exposure time, Gain control, and Day/Night mode settings. You can configure two sets of Exposure settings: one for normal situations, the other for special situations, such as the day/night/schedule mode.
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VIVOTEK The inclusive window refers to the “weighted window“; the exclusive window refers to “ignored window“. It adopts the weighted averages method to calculate the value. The inclusive windows have a higher priority. You can overlap these windows, and, if you place an exclusive window within a larger inclusive window, the exclusive part of the overlapped windows will be deducted from the inclusive window.
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VIVOTEK Exposure control: ■ Exposure level: You can manually set the Exposure level, which ranges from -2.0 to +2.0 (dark to bright). You can click and drag the semi-circular pointers on the Exposure time and Gain control slide bars to specify a range of shutter time and Gain control values within which the camera can automatically tune to an optimal imaging result.
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VIVOTEK You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the settings. If you want to configure another sensor setting for day/night/schedule mode, please click Profile to open the Profile of exposure settings page as shown below.
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VIVOTEK Privacy mask Click Privacy Mask to open the settings page. On this page, you can block out sensitive zones to address privacy concerns. ■ To configure privacy mask windows, 1. Click on the Enable privacy mask checkbox to enable this function. 2.
VIVOTEK Media > Video Stream settings This Network Camera supports multiple streams with frame sizes ranging from 2340 x 832 to 6912 x 2624 pixels The definition of multiple streams: ■ Stream 1: The default frame size for Stream 1 is set to the 6912 x 2624. ■...
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VIVOTEK This Network Camera provides real-time H.265, H.264 and MJPEG compression standards (Triple Codec) for real-time viewing. If the H.265 H.264 mode is selected, the video is streamed via RTSP protocol. There are several parameters through which you can adjust the video performance: ■...
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VIVOTEK The frame rate will decrease if you select a higher resolution. ■ Intra frame period Determine how often for firmware to plant an I frame. The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds, and 4 seconds.
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VIVOTEK VIVOTEK Dynamic Intra Frame w/ static scenes P P P P P P P P P P P P P P P P P P P I Static scene Dynamic Intra Frame w/ activities in scenes P P P P P P P I P P P P P P P IP P P Activities With the H.265 codec in an optimal scenario and when Dynamic Intra frame is combined with...
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VIVOTEK NOTE: Comparing with Smart Stream II, Smart Stream III has two more configurable options: Smart Smart FPS. 74 - User's Manual...
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VIVOTEK VIVOTEK • Smart codec: Smart codec effectively reduces the quality of the whole or the non- interested areas on a screen and therefore reduces the bandwidth consumed. You can manually specify the video quality for the foreground and the background areas.
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VIVOTEK As the result, the lower screen is constantly displayed in high details, while the upper half is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an awareness of what is happening on the whole screen.
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VIVOTEK VIVOTEK ■ Bit rate control Constrained bit rate: A complex scene generally produces a larger file size, meaning that higher bandwidth will be needed for data transmission. The bandwidth utilization is configurable to match a selected level, resulting in mutable video quality performance. The bit rates are selectable at the following rates: 20Kbps, 30Kbps, 40Kbps, 50Kbps, 64Kbps, 128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps, 3Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 12Mbps, 14Mbps, ~ to 80Mbps.
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VIVOTEK Fixed quality: On the other hand, if Fixed quality is selected, all frames are transmitted with the same quality; bandwidth utilization is therefore unpredictable. The video quality can be adjusted to the following settings: Medium, Standard, Good, Detailed, and Excellent. You can also select Customize and manually enter a value.
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VIVOTEK VIVOTEK If the JPEG mode is selected, the Network Camera sends consecutive JPEG images to the client, producing a moving effect similar to a filmstrip. Every single JPEG image transmitted guarantees the same image quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client.
VIVOTEK Media > Audio The available audio input can vary depending on whether you use an I/O extension module. Audio Settings Mute: Select this option to disable audio transmission from the Network Camera to all clients. Internal microphone input: Select the gain of the internal audio input according to ambient conditions.
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VIVOTEK VIVOTEK Audio clips ■ Output gain: Use the slide bar to change the audio output gains value. ■ Audio clip: When the camera's audio input is connected to a microphone, you can record a short period of audio recordings (1 to 10 seconds). You can also use the camera's embedded microphone to record an audio clip, if available.
VIVOTEK Media profiles You can configure a different video stream for each of the 3 default profiles, Max. view, Recording, Live view, and App. The related video stream information will display, including stream number, resolution, codec used, frame rate, etc. The Multicast port number, and address for video, audio, and Metadata configuration will also be listed.
VIVOTEK VIVOTEK Network > General settings This section explains how to configure a wired network connection for the Network Camera. Network Type Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Please rememer to click on the Save button when you complete the Network setting.
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VIVOTEK Primary DNS: The primary domain name server that translates hostnames into IP addresses. Secondary DNS: Secondary domain name server that backups the Primary DNS. Primary WINS server: The primary WINS server that maintains the database of computer names and IP addresses. Secondary WINS server: The secondary WINS server that maintains the database of computer names and IP addresses.
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VIVOTEK VIVOTEK NOTE: ► If the default ports are already used by other devices connected to the same router, the Network Camera will select other ports for the Network Camera. ► If UPnP is not supported by your router, you will see the following message: Error: Router does not support UPnP port forwarding.
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VIVOTEK 4. In the Networking Services dialog box, select Universal Plug and Play and click OK. 5. Click Next in the following window. 6. Click Finish. UPnP is enabled. ► How does UPnP work? UPnP networking technology provides automatic IP configuration and dynamic discovery of devices added to a network.
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VIVOTEK VIVOTEK Enable IPv6 Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support ® IPv6. The browser should be Microsoft Internet Explorer 6.5, Mozilla Firefox 3.0 or above. When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly.
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VIVOTEK Please follow the steps below to link to an IPv6 address: 1. Open your web browser. 2. Enter the link-global or link-local IPv6 address in the address bar of your web browser. 3. The format should be: IPv6 address 4.
VIVOTEK Network > Streaming protocols NOTE: The metadata information can only be transmitted through the HTTP main port. Metadata is not available through the secondary HTTP port. HTTP streaming To utilize HTTP authentication, make sure that your have set a password for the Network Camera Authentication: Depending on your network security requirements, the Network Camera provides two types of security settings for an HTTP transaction: basic and digest.
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VIVOTEK VIVOTEK URL command -- http://<ip address>:<http port>/<access name for stream 1, 2, 3> For example, when the Access name for stream 2 is set to video1s2.mjpg: 1. Launch your browser. 2. Type the above URL command in the address bar. Press Enter. 3.
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VIVOTEK Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest. basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted.
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VIVOTEK VIVOTEK Multicast settings for streams: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for video streams. Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address.
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VIVOTEK SIP is short for Session Initiation Protocol. If necessary, you can change the default port number, 5060, to one between 1025 and 65535. Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned to another port number between 1025 and 65535.
VIVOTEK VIVOTEK Network > DDNS Camera. DDNS is a service that allows your Network Camera, especially when assigned Express link Express Link is a free service provided by VIVOTEK server, which allows users to register a domain name for a network device. One URL can only be mapped to one MAC address. This service will examine if the host name is valid and automatically open a port on your Link is more convenient and easier to set up.
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VIVOTEK Manual setup DDNS: Dynamic domain name service Enable DDNS: Select this option to enable the DDNS setting. Provider: Select a DDNS provider from the provider drop-down list. VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It to access VIVOTEK’s Network Cameras from the is recommended that you register Safe100.net...
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VIVOTEK VIVOTEK [Register] Successfully Your account information has been mailed to registered e-mail address 4. Select Enable DDNS and click Save to enable the setting. ■ CustomSafe100 VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and system integrators.
VIVOTEK Network > QoS (Quality of Service) Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity is insufficient, especially for real-time streaming multimedia applications. Quality can be defined as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.
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VIVOTEK QoS/DSCP (the DiffServ model) DSCP-ECN defines QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a field to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs.
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VIVOTEK VIVOTEK Network > SNMP (Simple Network Management Protocol) This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely manage network devices and find, solve network problems with ease.
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VIVOTEK Network > FTP The newer firmware disabled the FTP port for security concerns. You can manually enable the FTP server service to enable the FTP function. You can disable the FTP server function when it is not in use. FTP port: The FTP server allows the user to save recorded video clips.
VIVOTEK VIVOTEK Bonjour To access the camera from a Mac computer, go to Safari, click on Bonjour and select the camera from a drop-down list. You can go to Safari > Preferences to enter your user name and password, and provide the root password the first time you access the camera.
VIVOTEK Security > User accounts This section explains how to enable password protection and create multiple accounts. Account management The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Account management window, please apply the password for the “root” account first.
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VIVOTEK VIVOTEK Privilege management Digital Output: You can modify the management privilege as operators or viewers. Select or de- select the checkboxes, and then click Save to enable the settings. If you give Viewers the privilege, Operators will also have the ability to control the Network Camera through the main page. (Please refer to Configuration on page 52).
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VIVOTEK Security > HTTPS (Hypertext Transfer Protocol over SSL) This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level. Create and Install Certificate Method Before using HTTPS for communication with the Network Camera, a Certificate must be created first.
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VIVOTEK VIVOTEK 5. Click Save to the encrypted connection. 6. If your web session does not automatically change to an encrypted HTTPS session, click Home to return to the main page. Change the URL address from “http://” to “https://“ in the address bar and press Enter on your keyboard.
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VIVOTEK Create certificate request and install 1. Select the option from the Method pull-down menu. 2. Click to proceed. 3. The following information will show up in a pop-up window after clicking Create. Then click Save Allow pop-ups if you are asked whether to do so. 118 - User's Manual...
VIVOTEK VIVOTEK 5. Look for a trusted certificate authority, such as Symantec’s VeriSign Authentication Services, that issues digital certificates. Sign in and purchase the SSL certification service. Copy the certificate request from your request prompt and paste it in the CA’s signing request window. Proceed with the rest of the process as CA’s instructions on their webpage.
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VIVOTEK 7. Open a new edit, paste the certificate contents, and press ENTER at the end of the contents to add an empty line. 8. Convert file format from DOS to UNIX. Open File menu > Conversions > DOS to Unix. 120 - User's Manual...
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VIVOTEK VIVOTEK 9. Save the edit using the “.crt” extension, using a file name like “CAcert.crt.” 10. Return to the original firmware session, use the Browse button to locate the crt certificate file, and click Upload to enable the certification. User's Manual - 121...
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VIVOTEK Note 11. When the certificate file is successfully loaded, its status will be stated as Active. that a certificate must have been created and installed before you can click on the “Save" button for the configuration to take effect. To begin an encrypted HTTPS session, click Home to return to the main page.
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VIVOTEK VIVOTEK Security > Access List Filter Enable access list filtering: Check this item and click Save if you want to enable the access list filtering function. Filter type: Select Allow or Deny as the filter type. If you choose Allow Type, only those clients whose IP addresses are on the Access List below can access the Network Camera, and the others cannot.
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VIVOTEK There are three types of rules: Single: This rule allows the user to add an IP address to the Allowed/Denied list. For example: Network: This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List.
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VIVOTEK VIVOTEK Range: This rule allows the user to assign a range of IP addresses to the Allow/Deny List. Note: This rule only applies to IPv4 addresses. For example: Administrator IP address Always allow the IP address to access this device: You can check this item and add the Administrator’s IP address in this field to make sure the Administrator can always connect to the device.
VIVOTEK Security > IEEE 802.1X Enable this function if your network environment uses IEEE 802.1x, which is a port-based network access control. The network devices, intermediary switch/access point/hub, and RADIUS server must support and enable 802.1x settings. The 802.1x standard is designed to enhance the security of local area networks, which provides authentication to network devices (clients) attached to a network port (wired or wireless).
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VIVOTEK VIVOTEK 3. When all settings are complete, move the Network Camera to the protected LAN by connecting it to an 802.1x enabled switch. The devices will then start the authentication automatically. NOTE: ► The authentication process for 802.1x: 1. The Certificate Authority (CA) provides the required signed certificates to the Network Camera (the supplicant) and the RADIUS Server (the authentication server).
VIVOTEK Security > Miscellaneous The embedded TrendMicro utility provides the protection against Cross-Site Request Forgery. Cross-site request forgery is also known as one-click attack or session riding and is abbreviated as CSRF. CSRF is a type of malicious exploit of a website, in this case, the camera.
VIVOTEK VIVOTEK Event > Event settings This section explains how to configure the Network Camera to respond to particular situations (event). A typical application is that when a motion is detected, the Network Camera sends buffered images to an FTP server or e-mail address as notifications. Click on Help, there is an illustration shown in the pop-up window explaining that an event can be triggered by many sources, such as motion detection or external digital input devices.
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VIVOTEK ■ Event name: Enter a name for the event setting. ■ Enable this event: Select this checkbox to enable the event setting. ■ Priority: Select the relative importance of this event (High, Normal, or Low). Events with a higher priority setting will be executed first.
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VIVOTEK ■ Camera tampering detection This option allows the Network Camera to trigger when the camera detects that is is being tampered with. Please refer to page 152 for detailed information. ■ Manual Triggers This option allows users to enable event triggers manually by clicking the on/off button on the ■...
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VIVOTEK VIVOTEK Once the triggers are configured, they will be listed under the VADP option. 3. Action Define the actions to be performed by the Network Camera when a trigger is activated. □ ■ Trigger digital output for seconds Select this option to turn on the external digital output device when a trigger is activated. Specify the length of the trigger interval in the text box.
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VIVOTEK Add server It is necessary to configure the server and media settings so that the Network Camera will know what action to take (such as which server to send the media files to) when a trigger is activated. Click server to open the server setting window.
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VIVOTEK VIVOTEK To verify if the email settings are correctly configured, click Test. The result will be shown in a pop-up window. If successful, you will also receive an email indicating the result. Click Save server to enable the settings. Note that after you configure the first event server, the new event server will automatically display on the Server list.
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VIVOTEK ■ Passive mode Most firewalls do not accept new connections initiated from external requests. If the FTP server supports passive mode, select this option to enable passive mode FTP and allow data transmission to pass through the firewall. The firmware default has the Passive mode checkbox selected. To verify if the FTP settings are correctly configured, click Test.
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VIVOTEK VIVOTEK If key authentication is not preferred, you can specify a username and password in the section below. An RSA key fingerprint will look like this: da:47:93:b4:3a:90:5b:50:1f:20:a8:f9:b7:a1:d0:e1. Verify if this is the SFTP server you want to connect to. ■...
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VIVOTEK Public key mode: Selecting the Public key mode will bring up the Pairing mode options: Auto, Download, Upload. Auto Camera will generate a key pair and auto pair public key with the SFTP server. Download Camera will generate a key pair and download the public key for the user to upload it to the SFTP server.
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VIVOTEK VIVOTEK Server type - HTTP Select to send the media files to an HTTP server when a trigger is activated. ■ Server name: Enter a name for the server setting. ■ URL: Enter the URL of the HTTP server. ■...
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VIVOTEK Network storage: Select to send the media files to a networked storage when a trigger is activated. Please refer to NAS server on page 162 for details. Note that only one NAS server can be configured. Click Save server to enable the settings. ■...
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VIVOTEK VIVOTEK Click 20190120 to open the directory: The format is: HH (24r) Click to open the file list for that hour 2019/01/20 2019/01/20 Click to go back to the previous Click to delete level of the directory selected items Click to delete all recorded data 2019/01/20...
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VIVOTEK Add media Click Add media to open the media setting window. You can specify the type of media that will be sent when a trigger is activated. A total of 5 media settings can be configured. There are three choices of media types available: Snapshot, Video Clip, and System log.
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VIVOTEK VIVOTEK ■ Add date and time suffix to the file name Select this option to add a date/time suffix to the file name. For example: Snapshot_20190513_100341 File name prefix Date and time suffix The format is: YYYYMMDD_HHMMSS Click Save media to enable the settings. Note that after you set up the first media server, a new column for media server will automatically display on the Media list.
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VIVOTEK ■ Maximum file size Specify the maximum file size allowed. Some users may need to stitch the video clips together when searching and packing up forensic evidence. ■ File name prefix Enter the text that will be appended to the front of the file name. For example: Video_20190513_100341 File name prefix...
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VIVOTEK VIVOTEK In the Event settings column, the Servers and Medias you configured will be listed; please make sure the Event -> Status is indicated as ON, in order to enable the event triggering action. When completed, click the Save event button to enable the settings and click Close to exit Event Settings page.
VIVOTEK Applications > Motion detection The camera comes with a Smart Motion Detection utility as its pre-loaded VCA package. Please refer to its User Guide for more information: http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_ en.pdf. Click on Configuration > Applications > Motion detection. The Smart Motion utility will be automatically started.
VIVOTEK VIVOTEK Applications > Smart VCA Smart VCA provides the following features: Intrusion detection, Loitering detection, Missing object detection, Unattended Object detection, Line Crossing detection, and Face detection. Please refer to Smart VCA’s user documentation for more information. Click on Configuration > Applications > Smart VCA. The Smart VCA utility will be automatically started.
VIVOTEK Applications > DI and DO Digital input: Select High or Low as the Normal status for the digital input connection. Connect the digital input pin of the Network Camera to an external device to detect the current connection status. Digital output: Select Grounded or Open to define the normal status for the digital output.
VIVOTEK VIVOTEK Applications > Tampering detection This section explains how to set up camera tamper detection. With tamper detection, the camera is capable of detecting incidents such as redirection, blocking or defocusing, or even spray paint. Please follow the steps below to set up the camera tamper detection function: 1.
VIVOTEK Applications > Audio detection Audio detection, along with video motion detection, is applicable in the following scenarios: 1. Detection of activities not covered by camera view, e.g., a loud input by gun shots or breaking a door/window. 2. A usually noisy environment, such as a factory, suddenly becomes quiet due to a breakdown of machines.
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VIVOTEK VIVOTEK You can use the Profile window to configure a different Audio detection setting. For example, a place can be noisy in the day time and become very quiet in the night. 1. Click on the Enable this profile checkbox. Once the Audio detection window is opened, the current sound input will be interactively indicated by a fluctuating yellow wave diagram.
VIVOTEK Applications > Shock detection The camera comes with a shock accelerometer. The shock sensor can detect impacts to the camera. For example, when a person deliberately tries to destroy the camera, the camera can report the event to the administrator. Normally, a 5kgm impact can cause the detected impact level to surge to 50% on the scale.
VIVOTEK VIVOTEK Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) The Smart Motion detection, with Human detection and tunable time filter, can eliminate the defects of traditional motion detection and facilitate the configuration at a surveillance site. To learn more about this feature, download its User Guide in: http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_ en.pdf...
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VIVOTEK To utilize a software module, acquire the software package and click Browse and Upload buttons. The screen message for a successful upload is shown below: To start a module, select the check circle in front, and click the Start button. If you should need to remove a module, select the check circle in front and then click the Stop button.
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VIVOTEK VIVOTEK On the License page, register and activate the license for using VIVOTEK's VADP modules. You should acquire the license key elsewhere, and manually upload to the network camera. Follow the onscreen instruction on VIVOTEK's website for the registration procedure. 158 - User's Manual...
VIVOTEK Recording > Recording settings This section explains how to configure the recording settings for the Network Camera. Recording Settings Insert your SD card and click here to test NOTE: ► Please remember to format your SD card via the camera’s web console (in the Local storage . SD card management page) when using it for the first time.
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VIVOTEK VIVOTEK If you enable adaptive recording on a camera, only when an event is triggered on Camera A will the server record the full frame rate streaming data; otherwise, it will only request the I frame data during normal monitoring, thus effectively saves bandwidths and storage space.
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VIVOTEK 2. Destination You can select the SD card or network storage (NAS) for the recorded video files. If you have not configured a NAS server, see details in the following. NAS server Click Add NAS server to open the server setting window and follow the steps below to set up: 1.
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VIVOTEK VIVOTEK If successful, you will receive a test.txt file on the network storage server. 3. Enter a server name. 4. Click Save to complete the settings and click Close to exit the page. ■ Capacity: You can choose either the entire free space available or limit the reserved space. The recording size limit must be larger than the reserved amount for cyclic recording.
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VIVOTEK f you want to enable recording notification, please click Event to configure event triggering settings. Please refer to Event > Event settings on page 133 for more details. When completed, select Enable this recording. Click Save to enable the setting and click Close to exit this page.
VIVOTEK VIVOTEK Storage NOTE: • It is recommended to turn OFF the recording activity before you remove an SD card from the camera. • The lifespan of an SD card is limited. Regular replacement of the SD card can be necessary. •...
VIVOTEK SD card control ■ Enable cyclic storage: Check this item if you want to enable cyclic recording. When the maximum capacity is reached, the oldest file will be overwritten by the latest one. ■ Enable automatic disk cleanup: Check this item and enter the number of days you wish to retain a file. For example, if you enter “7 days”, the recorded files will be stored on the SD card for 7 days.
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VIVOTEK VIVOTEK 2. Click Test to check the setting. The result will be shown in the pop-up window. If successful, you will receive a test.txt file on the networked storage server. 3. Click Mount to complete the settings. NAS management ■...
VIVOTEK Storage > Content management This section explains how to manage the content of recorded videos on the Network Camera. Here you can search and view the records and view the searched results. Searching and Viewing the Records This column allows the user to set up search criteria for recorded data. If you do not select any criteria and click Search button, all recorded data will be listed in the Search Results column.
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VIVOTEK VIVOTEK Search Results The following is an example of search results. There are four columns: Trigger time, Media type, Trigger type, and Locked. Click to sort the search results in either direction. Numbers of entries displayed on one page Click to open a live view ■...
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VIVOTEK ■ Lock/Unlock: Select the checkbox in front of a desired search result, then click this button. The selected items will become Locked, which will not be deleted during cyclic recording. You can click again to unlock the selections. For example: Click to switch pages ■...
VIVOTEK VIVOTEK Appendix URL Commands for the Network Camera 1. Overview For some customers who already have their own web site or web control application, the Network Camera/Video Server can be easily integrated through URL syntax. This section specifies the external HTTP-based application programming interface.
VIVOTEK Technology License Notice AMR-NB Standard THIS PRODUCT IS LICENSED UNDER THE AMR-NB STANDARD PATENT LICENSE AGREEMENT. WITH RESPECT TO THE USE OF THIS PRODUCT, THE FOLLOWING LICENSORS’ PATENTS MAY APPLY: TELEFONAKIEBOLAGET ERICSSON AB: US PAT. 6192335; 6275798; 6029125; 6424938; 6058359. NOKIA CORPORATION: US PAT.
VIVOTEK Electromagnetic Compatibility (EMC) FCC Statement This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. ■ This device may not cause harmful interference, and ■ This device must accept any interference received, including interference that may cause undesired operation.
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