SonicWALL SonicExpress 2.4 User Manual
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SonicWALL SonicExpress 2.4 User Manual

SonicWALL SonicExpress 2.4 User Manual

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SonicExpress 2.4
User Guide

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Summary of Contents for SonicWALL SonicExpress 2.4

  • Page 1 SonicExpress 2.4 User Guide...

  • Page 2: Table Of Contents

    Setting the Time Range for the Wireless Network Manager Dashboard Setting Wireless Network Manager Dashboard Options Browsing SonicWall Security News Accessing Additional Features or Information about SonicExpress Managing Downloaded Configuration Files Finding the Maintenance Key SonicWall Support SonicExpress 2.4 User Guide Contents...
  • Page 3 Creating a MySonicWall Account About This Document SonicExpress 2.4 User Guide Contents...

  • Page 4: About Sonicexpress

    SonicExpress is a mobile application that lets you easily register, set up, manage and monitor your SonicWall appliances. To set up your new SonicWall next-generation firewall, simply launch the app, plug in the USB cable that came with your mobile device, and follow instructions from the...

  • Page 5: Getting Started With Sonicexpress

    1. Tap Get Started to begin using the application. 2. Enter your username and password for your MySonicWall account. NOTE: If you do not already have a MySonicWall account, you will need to create one. 3. Tap Login. SonicExpress 2.4 User Guide Getting Started with SonicExpress...
  • Page 6 4. Select the tenant that contains the network security appliance you want to manage or to which you want to add a new device or tap Continue to view the currently selected tenant. SonicExpress 2.4 User Guide Getting Started with SonicExpress...

  • Page 7: Using Sonicexpress Lite Mode

    USB connection or HTTPS by providing only its login credentials. In Lite Mode, any of the features that require a connection to MySonicWall are not available, including: Registration Onboarding License Sync "Remember Me" for appliance logins Export of preferences files SonicExpress 2.4 User Guide Using SonicExpress Lite Mode...

  • Page 8: Browsing Registered Appliances

    Browsing Registered Appliances Using SonicExpress, you can browse registered SonicWall network security appliances by the tenants in which they reside. Tapping on the device will display the detailed information for the selected device. To select a different tenant, tap the icon on the top left of the screen.

  • Page 9: Setting Up Appliances Using Sonicexpress

    Setting Up Appliances using SonicExpress You can set up your SonicWall network security appliances using SonicExpress using either HTTPS or by connecting it to your mobile device with a USB cable. Topics: Setting Up Appliances Using HTTPS Setting Up Appliances Using USB...
  • Page 10 If only Connect by USB is displayed, tap Cancel and then press and hold the Connect button for a moment and both connection options should become available. 6. Enter the administrator Username and Password associated with the appliance. SonicExpress 2.4 User Guide Setting Up Appliances using SonicExpress...

  • Page 11: Setting Up Appliances Using Usb

    Scroll down to view the details for the connected appliance. Setting Up Appliances Using USB You can set up a SonicWall network security appliance by connecting it to your mobile device using an USB cable. The intuitive setup guide will guide you through steps to configure your device.
  • Page 12 4. When prompted, select Connect by USB. 5. Connect your mobile device to the SonicWall network security appliance. 6. SonicExpress will display a prompt when the device is detected. 7. Tap Yes to continue. SonicExpress 2.4 User Guide Setting Up Appliances using SonicExpress...
  • Page 13 NOTE: When you log into a SonicWall network security appliance using the default password, or any password that does not comply with administration settings, you might be required to create and enter a new password that meets the password requirements configured for that device.
  • Page 14 11. SonicExpress will verify that the SonicWall appliance is properly registered, synchronize the product code, and synchronize the license. 12. Depending on the licensing you have purchased for the device, you may be able to set additional options for managing the device.
  • Page 15 Tap the toggle next to Enable DHCP on WAN to use dynamic IP addressing for the device. Tap the toggle next to HTTPS management to use HTTPS to manage the device. Tap Next. SonicExpress 2.4 User Guide Setting Up Appliances using SonicExpress...
  • Page 16 16. Review the settings you have entered for the device. Tap Confirm. 17. After the setup of the device is successfully completed, tap Firewall Dashboard to view the information about the device on your SonicExpress dashboard. SonicExpress 2.4 User Guide Setting Up Appliances using SonicExpress...

  • Page 17: Managing Appliances

    Managing Appliances You can manage your SonicWall network security appliances using SonicExpress using either HTTPS or by connecting it to your mobile device with a USB cable. Topics: Managing Appliances Using HTTPS Managing Appliances Using USB Using the Diagnostic Tools...
  • Page 18 5. Enter the administrator Username and Password associated with the appliance. NOTE: When you log into a SonicWall network security appliance using the default password, or any password that does not comply with administration settings, you might be required to create and enter a new password that meets the password requirements configured for that device.

  • Page 19: Managing Appliances Using Usb

    6. Enter the administrator Username and Password associated with the network security appliance. NOTE: When you log into a SonicWall network security appliance using the default password, or any password that does not comply with administration settings, you might be required to create and enter a new password that meets the password requirements configured for that device.
  • Page 20 7. Tap Connect. After the device has been successfully connected, the Dashboard for the device displays. Scroll down to view the details for the connected appliance. SonicExpress 2.4 User Guide Managing Appliances...

  • Page 21: Using The Diagnostic Tools

    On the Dashboard is a Diagnostics tab that provides access these diagnostic tools for testing the connectivity of your appliances. The diagnostic tools available include: Ping Check Network Settings DNS Lookup Ping The Ping test sends a packet off a machine on the Internet and returns it to the sender. SonicExpress 2.4 User Guide Managing Appliances...

  • Page 22: Check Network Settings

    It allows you to check such items as network connectivity and service availability of several predefined settings of SonicExpress, returns the results, and attempts to describe the possible causes if any issues are detected. This feature is available is for both IPv4 and IPv6 network settings. SonicExpress 2.4 User Guide Managing Appliances...

  • Page 23: Dns Lookup

    If you enter an IPv4 or IPv6 IP address, the tool returns the domain name for that address. If you enter a domain name, the tool returns the DNS server used and the resolved address. SonicExpress 2.4 User Guide Managing Appliances...

  • Page 24: Registering Appliances

    Registering Appliances You can use SonicExpress to register your SonicWall network security appliances. To register an appliance: 1. Tap the Register icon. 2. When prompted verify that you want to register your appliance in the specified tenant. 3. Locate the QR code for the appliance you want to register.
  • Page 25 5. Either: Scan the QR code with your mobile device. Tap Register Manually to enter the required registration information for the appliance using the keyboard on your mobile device. 6. Tap Continue. SonicExpress 2.4 User Guide Registering Appliances...
  • Page 26 SonicExpress. If this is the first device on this tenant to use Cloud firewall management, you will need to select a data center from the Data Center Location list. 8. Tap Register. SonicExpress 2.4 User Guide Registering Appliances...
  • Page 27 Tap Continue. d. When the device has been successfully assigned to the zone, a new screen will display that will allow you to register additional devices or tap Done to return to the SonicExpress dashboard. SonicExpress 2.4 User Guide Registering Appliances...

  • Page 28: Using The Wireless Network Manager

    Using the Wireless Network Manager SonicExpress provides you with the ability to manage devices using the SonicWall Wireless Network Manager. Topics: Managing Access Points Using Wireless Network Manager Managing Switches Using Wireless Network Manager Setting the Time Range for the Wireless Network Manager Dashboard...
  • Page 29 10 of the most current logged alerts Threat Center This section displays: the number threats rated by High, Medium, or Low, and the total number of threats up to 10 of the most current logged threats SonicExpress 2.4 User Guide Using the Wireless Network Manager...

  • Page 30: Managing Access Points Using Wireless Network Manager

    Tap the WNM icon to view the Wireless Network Manager Dashboard, then tap APs. The chart and values that show the number and percentage of access points categorized by On, Off, Unmanaged, and Expired. SonicExpress 2.4 User Guide Using the Wireless Network Manager...
  • Page 31 Access Points: lists up to 10 of the top access points by the amount of traffic Clients: lists up to 10 of the top clients by the amount of traffic SSIDs: lists up to 10 of the top SSIDs by the amount of traffic SonicExpress 2.4 User Guide Using the Wireless Network Manager...
  • Page 32 Zones: lists up to 10 of the top zones by the amount of traffic Fingerprints: lists up to 10 of the top fingerprints by the amount of traffic Topics: Viewing Access Points in Zones SonicExpress 2.4 User Guide Using the Wireless Network Manager...

  • Page 33: Viewing Access Points In Zones

    Managing Switches Using Wireless Network Manager For more information on configuring and using the SonicWall Switch, refer to the Switch Administration Guide. This and other documentation are available under the product name “Switch” on the SonicWall support website at: (missing or bad snippet).
  • Page 34 Switches: lists up to 10 of the top Switches by the amount of traffic PoE of Switches: lists up to 10 of the top PoE Switches by power draw Topics: Restarting Switches Configuring and Shutting Down Switches Viewing Switches in Zones SonicExpress 2.4 User Guide Using the Wireless Network Manager...

  • Page 35: Restarting Switches

    Configuring and Shutting Down Switches To configure or power down a Switch: 1. Navigate to WNM > Options > Network > Switches. 2. Tap the section for the Switch you want to manage. SonicExpress 2.4 User Guide Using the Wireless Network Manager...

  • Page 36: Viewing Switches In Zones

    Wireless Network Manager screen. 2. Tap Zones. The Zones screen displays. 3. Tap the zone section to expand it. 4. Tap Switches to view the Switches in that zone. SonicExpress 2.4 User Guide Using the Wireless Network Manager...

  • Page 37: Setting The Time Range For The Wireless Network Manager Dashboard

    Last Day (previous 24 hours) Last Week (previous 7 days) Last 30 Days 3. The display will return to the Wireless Network Manager Dashboard, displaying the data based on the time range that you selected. SonicExpress 2.4 User Guide Using the Wireless Network Manager...

  • Page 38: Setting Wireless Network Manager Dashboard Options

    For more information about the Wireless Network Manager options, refer to the Wireless Network Manager Administration Guide. This and other documentation are available under the product name “Secure Cloud Wireless” on the SonicWall support website at: (missing or bad snippet). SonicExpress 2.4 User Guide...

  • Page 39: Browsing Sonicwall Security News

    Browsing SonicWall Security News Tap the Notifications icon to view the latest security news from SonicWall. Tap the title of the article to view it. SonicExpress 2.4 User Guide Browsing SonicWall Security News...
  • Page 40 Tap the three dots (…) at the top right to send and or save the article. Tap the X at the top left to close the article and return to the Notifications page. SonicExpress 2.4 User Guide Browsing SonicWall Security News...

  • Page 41: Accessing Additional Features Or Information About Sonicexpress

    SonicExpress by tapping the section to view the content associated with it log out of SonicExpress SonicExpress 2.4 User Guide Accessing Additional Features or Information about SonicExpress...

  • Page 42: Managing Downloaded Configuration Files

    Managing Downloaded Configuration Files You can use SonicExpress to manage the downloaded configuration files for your SonicWall network security appliances. To manage the downloaded configuration files: 1. Tap More. 2. Tap Downloads. A list of configuration files for your appliances downloaded on your mobile device will display.

  • Page 43: Finding The Maintenance Key

    You can use SonicExpress to determine the maintenance key for an appliance, even if it has not yet been registered through MySonicWall. NOTE: The feature is only available for SonicWall next-generation firewalls. To get the maintenance key for an appliance: 1. Tap More.
  • Page 44 1. Enter the Serial Number and Authentication Code associated the device using the keyboard on your mobile device. 2. Tap Find It. The maintenance code is displayed in the shaded area. SonicExpress 2.4 User Guide Accessing Additional Features or Information about SonicExpress...

  • Page 45: Sonicwall Support

    SonicWall Support Technical support is available to customers who have purchased SonicWall products with a valid maintenance contract. Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year.
  • Page 46 16. Click Finish. 17. Check your email for a verification code and enter it in the Verification Code* field. If you did not receive a code, contact Customer Support by clicking on the support link. SonicExpress 2.4 User Guide SonicWall Support...
  • Page 47 Open Source Code SonicWall Inc. is able to provide a machine-readable copy of open source code with restrictive licenses such as GPL, LGPL, AGPL when applicable per license requirements. To obtain a complete machine-readable copy, send your written requests, along with certified check or money order in the amount of USD 25.00 payable to “SonicWall Inc.”, to:...

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