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Hardware Installation Guide
24-Port and 48-Port Gigabit Ethernet PoE+
Smart Switches with 4 SFP Ports or 4 10G
SFP+ Ports and Optional Remote/Cloud
Management
Models
GS728TPv3
GS728TPPv3
GS728TXPv3
GS752TPv3
GS752TPPv3
GS752TXPv3
April 2024
202-12742-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA
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Table of Contents
Troubleshooting
Related Manuals for NETGEAR GS728TXPv3
Summary of Contents for NETGEAR GS728TXPv3
- Page 1 Hardware Installation Guide 24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports and Optional Remote/Cloud Management Models GS728TPv3 GS728TPPv3 GS728TXPv3 GS752TPv3 GS752TPPv3 GS752TXPv3 NETGEAR, Inc. April 2024 350 E. Plumeria Drive 202-12742-01...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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Page 3: Table Of Contents
Comments Number 202-12742-01 April 2024 We added the following two new models: • GS728TXPv3 • GS752TXPv3 For more information about these models, see the following sections: • Introduction on page 6 • Features on page 8 • Front panel on page 14 •... - Page 4 Contents Chapter 1 Introduction Overview....................8 Features....................8 Safety instructions and warnings............. 10 Chapter 2 Hardware Overview Hardware description............... 14 Front panel..................14 LEDs....................16 Back panel..................18 Switch hardware interfaces.............. 18 RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity. 19 SFP and SFP+ ports for fiber or copper connectivity....
- Page 5 24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports Additional troubleshooting suggestions........40...
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Page 6: Introduction
• GS728TPPv3: NETGEAR 24-Port Gigabit PoE+ Smart Switch With 4 SFP Ports. This model provides a PoE power budget of 380W. • GS728TXPv3: NETGEAR 24-Port Gigabit PoE+ Smart Switch With 4 10G SFP+ Ports. This model provides a PoE power budget of 190W. - Page 7 • Safety instructions and warnings NOTE: For more information about the topics that are covered in this guide, visit the support website at netgear.com/support/. NOTE: For switch documentation, visit netgear.com/support/download/ and enter your model number in the search box.
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Page 8: Features
Features The switch supports the following key hardware features: • 24 or 48 PoE+ Gigabit Ethernet ports: 24 PoE+ ports: models GS728TPv3, GS728TPPv3, and GS728TXPv3 ○ ○ 48 PoE+ ports: models GS752TPv3, GS752TPPv3, and GS752TXPv3 • SFP or SFP+ ports: SFP: 4 dedicated SFP ports for 1000BASE-SX, 1000BASE-LX, and 1000BASE-T ○... - Page 9 24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports • Acoustic noise (measured at 25°C) is equal to or less than: 26.8 dBA: models GS728TPv3 and GS728TXPv3 ○ ○ 33.3 dBA: model GS728TPPv3 ○...
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Page 10: Safety Instructions And Warnings
Ethernet surge protector inline between the indoor product and the outdoor device. Failure to do so can damage the product. WARNING: Before connecting the product to outdoor cables or devices, see https://kb.netgear.com/000057103 for additional safety and warranty information. Introduction Hardware Installation Guide... - Page 11 24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.
- Page 12 • Depending on your product, use only a supplied power adapter or approved power cable: If your product uses a power adapter: ○ If you were not provided with a power adapter, contact your local NETGEAR reseller. ○ The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
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Page 13: Chapter 2 Hardware Overview
Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Hardware description • Switch hardware interfaces... -
Page 14: Front Panel
Models GS728TPv3 and GS728TPPv3 provide twenty-four 10/100/1000BASE-T RJ-45 PoE+ ports and four SFP ports. Figure 1. Front panel model GS728TPv3 (also applies to model GS728TPPv3) Model GS728TXPv3 provides twenty-four 10/100/1000BASE-T RJ-45 PoE+ ports and four SFP+ ports. Figure 2. Front panel model GS728TXPv3 Models GS752TPv3 and GS752TPPv3 provide forty-eight 10/100/1000BASE-T RJ-45 PoE+ ports and four SFP ports. - Page 15 24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports Figure 3. Front panel model GS752TPv3 (also applies to model GS752TPPv3) Model GS752TXPv3 providex forty-eight 10/100/1000BASE-T RJ-45 PoE+ ports and four SFP+ ports. Figure 4.
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Page 16: Leds
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports Table 1. Front panel (Continued) Number Description 24 or 48 LEDs associated with the Ethernet ports. Depending on the position of the LED Mode button, the LEDs provide either switching information or PoE information. - Page 17 Solid green: A valid 1 Gbps link is established. Blinking green: The SFP port is transmitting or receiving packets at 1 Gbps. Models GS728TXPv3 and GS752TXPv3: Off: No SFP+ module link is established. Solid green: A valid 10 Gbps link is established.
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Page 18: Back Panel
The console port is not for customer use. The following figures show the back panels. Figure 5. Back panel models GS728TPv3, GS728TPPv3, and GS728TXPv3 Figure 6. Back panel models GS752TPv3, GS752TPPv3, and GS752TXPv3 Switch hardware interfaces The following sections describe the hardware interfaces on the switch. -
Page 19: Sfp And Sfp+ Ports For Fiber Or Copper Connectivity
(SFP) gigabit interface converters (GBICs, also referred to as transceiver modules) for 1G fiber or copper connectivity and, for models GS728TXPv3 and GS752TXPv3, 10G fiber or copper connectivity. GBICs are sold separately from the switch. -
Page 20: Single-Function Reset Button
NETGEAR 10GBASE-T, SFP+ RJ45 Transceiver CAUTION: On model GS728TXPv3, only ports 25 and 27 support 10G copper modules; On model GS752TXPv3, only ports 49 and 51 support 10G copper modules. If you insert a 10G copper module in an upper SFP+ port, do not insert any module in the SFP+ port just below it. -
Page 21: Dual-Function Factory Defaults Button
NETGEAR registration status is maintained and not reset. • Reset the switch to factory default settings and reset the registration status: All settings are erased, the switch restarts with factory default settings, and the NETGEAR registration status is reset. You must reregister the switch with NETGEAR. -
Page 22: Chapter 3 Applications
Applications The switch is designed to provide flexibility in configuring network connections. You can use the switch as an aggregation switch in a larger network or as a backbone switch in a small office or home office network to support 10 Mbps, 100 Mbps, and 1 Gbps Ethernet and fiber routers, switches, and hubs. -
Page 23: Poe Overview
• GS728TPv3: 24 PoE+ ports with a maximum PoE power budget of 190W • GS728TPPv3: 24 PoE+ ports with a maximum PoE power budget of 380W • GS728TXPv3: 24 PoE+ ports with a maximum PoE power budget of 190W • GS752TPv3: 48 PoE+ ports with a maximum PoE power budget of 380W •... -
Page 24: Gigabit Aggregation Switching With Poe
PoE+ ports. You can also specify the exact PoE power limit per port from 3.0W to 30.0W. For more information about PoE, see the installation guide and user manual. To find your installation guide and user manual, visit netgear.com/support/download/ and enter your model number in the search box. - Page 25 24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports switch and one unmanaged switch, a storage device, computers and workstations, PoE+ WiFi access points, and PoE VoIP phones. Figure 7. Sample aggregation switching with PoE+ Letter Device Letter...
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Page 26: Connect Poe Equipment In A Business Environment
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports Connect PoE equipment in a business environment The following figure shows an example of how you can connect PoE+ wireless access points, PoE VoIP phones, and PoE surveillance equipment to the switch in a business environment. -
Page 27: Connect Poe Equipment For Surveillance And Security
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports Connect PoE equipment for surveillance and security The following figure shows an example of how you can connect PoE and non-PoE equipment to the switch for surveillance and security purposes. In a small office or home office network, you can connect the switch directly to your Internet router or Internet modem. -
Page 28: Chapter 4 Installation
Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the switch • Step 4: Install the switch •... -
Page 29: Step 1: Prepare The Site
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports Step 1: Prepare the site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. Table 5. -
Page 30: Step 3: Unpack The Switch
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports • When unpacking a static-sensitive component from its shipping carton, leave it in the antistatic package until you are ready to install it. Just before unwrapping the antistatic package, discharge static electricity from your body. -
Page 31: Step 4: Install The Switch
SFP or SFP+ transceiver module, you must remove the cap from the SFP socket. g. Installation guide If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Step 4: Install the switch You can install the switch in a standard 19-inch (48.26-centimeter) network equipment rack or on a flat surface. -
Page 32: Optional Step 5: Install Sfp Or Sfp+ Transceiver Modules
To install an SFP or SFP+ transceiver module: 1. Insert the transceiver into the SFP or SFP+ port. On models GS728TPv3, GS728TPPv3, and GS728TXPv3, use port 25, 26, 27, or 28. On models GS752TPv3, GS752TPPv3, and GS752TXPv3, use port 49, 50, 51, or 52. -
Page 33: Step 6: Connect Devices To The Switch
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports CAUTION: On model GS728TXPv3, only ports 25 and 27 support 10G copper modules; On model GS752TXPv3, only ports 49 and 51 support 10G copper modules. -
Page 34: Step 7: Check The Installation
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports To connect devices to the switch’s RJ-45 ports: 1. Connect a non-PoE device to an RJ-45 network port on the switch. Ethernet specifications limit the cable length between the switch and the attached device to 328 feet (100 meters). -
Page 35: Step 9: Manage The Switch
• NETGEAR Insight Cloud Portal and Insight app: If you set the management mode of the switch to NETGEAR Insight Mobile App and Insight Cloud Portal, you can use the following applications to manage the switch remotely: ○... - Page 36 ○ NETGEAR Insight app: With the NETGEAR Insight app, you can discover the switch on the network and add the switch to the NETGEAR Insight app so that you can set up the switch in the network and manage and monitor the switch remotely from your smartphone or tablet.
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Page 37: Chapter 5 Troubleshooting
Troubleshooting This chapter provides information about troubleshooting the switch. The chapter includes the following sections: • Troubleshooting chart • PoE troubleshooting suggestions • Additional troubleshooting suggestions... -
Page 38: Troubleshooting Chart
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports Troubleshooting chart The following table lists symptoms, possible causes, and possible solutions for problems that might occur. Table 6. Troubleshooting chart Symptom Possible Cause Possible Solution The Power LED is off. -
Page 39: Poe Troubleshooting Suggestions
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports or 4 10G SFP+ Ports PoE troubleshooting suggestions Here are some tips for correcting PoE problems that might occur: • Make sure that the PoE Max LED is off. If the PoE Max LED is solid yellow, disconnect one or more PoE devices to prevent PoE oversubscription. - Page 40 • Switch integrity: If necessary, verify the integrity of the switch by resetting it. To reset the switch, disconnect the power from the switch and then reconnect the power. If the problem continues, contact NETGEAR technical support. For more information, visit the support website at netgear.com/support.