Troubleshooting Guide - JVC AV-24F704 User Manual

TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
TV does not operate • Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Set the 2 way selector switch on the remote control correctly (See page 6).
• Station or CATV experiencing problems, tune to another station.
Poor sound or No sound • Check sound adjustments (Volume and Muting).
• Check for sources of possible interference.
• Station or CATV experiencing problems, tune to another station.
• Make sure channels are set into memory.
Poor picture or No picture • Check antenna or CATV connections, reorient antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CATV experiencing problems, tune to another station.
Poor reception on some channels • Make sure channels are set into memory.
• Station signal is weak, reorient antenna to receive desired station.
• Check for sources of possible interference.
• Station or CATV experiencing problems, tune to another station.
• Make sure channels are set into memory.
Poor color or no color * Check picture control adjustments.
• Check antenna or CATV connections, reorient antenna.
• Check for sources of possible interference.
• Station or CATV experiencing problems, tune to another station.
Picture wobbles or drifts * Make sure channels are set into memory.
• CATV company is scrambling signal.
• Check antenna orientation.
• Check all CATV connections.
No CATV reception * Set TV/CATV menu option to the CATV mode.
• Station or CATV system problems, try another station.
• Check antenna connections, reorient antenna.
Horizontal or diagonal bars on screen • Check for sources of possible interference.
No reception above channel 13 • Make sure TV/CATV menu option is in the appropriate mode.
• If using antenna, check UHF antenna connections.
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range, move closer to TV within (15 feet).
• Make sure Remote is aimed at sensor.
No Remote operation • Confirm there are no obstructions between the Remote and the TV.
• Make sure the power cord is plugged in.
• Set the 2 way selector switch on the remote control correctly (See page 6).
• No broadcast on station tuned.
• Sleep Timer is set.
TV shuts off *ON/OFF TIMER is set.
• Power interrupted.
• Approximately 1 hour has passed after the ON TIMER turns on and no button was
pressed (See page 21).
• TV station experiencing problems or program tuned is not closed captioned.
Try another channel
Closed - Caption is not activated. • Check CATV connection or VHF/UHF antenna, reposition or rotate antenna.
• Press C.C. button to turn on the closed caption decoder.
Display is not shown in your language. • Select proper language in the menu options.
• Set the 2 way selector switch on the remote control correctly (See page 6).
The remote control does not operate • Program remote with a different code.
other product. • The remote control may not be compatible with your product.
• install new batteries.
The remote control does not operate • Program remote with a different code.
some features of other product. • The remote control may not be able to operate all features of your product.
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