Table of contents 1 Safety ........... 4 9 Programmes ...... 31 1.1 General information.... 4 10 Accessories...... 37 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 11 Laundry........ 37 1.4 Safe installation ...... 5 11.1 Preparing the laundry .... 37 1.5 Safe use ........ 6 12 Detergents and care 1.6 Safe cleaning and mainten- products ........ 38...
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16 Home Connect ...... 42 23 Technical data ...... 59 16.1 Setting up the Home Con- 24 Applicable standard.... 59 nect app ........ 43 16.2 Setting up Home Connect.. 43 16.3 Activating Wi-Fi on the ap- pliance ........ 43 16.4 Deactivating Wi-Fi on the appliance ....... 43 16.5 Installing the software up- date ........
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
en Safety WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. WARNING ‒ Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. ▶...
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Safety en ▶ Call customer services. → Page 58 An ingress of moisture can cause an electric shock. ▶ Only use the appliance in enclosed spaces. ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
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en Safety WARNING ‒ Risk of explosion! Highly flammable objects such as lighters or matches may ignite during the drying process. ▶ Remove all highly flammable objects from any pockets in your laundry before the drying process. Unwashed laundry that has come into contact with solvents, oil, wax, wax remover, paint, grease or stain remover may ignite when drying is in progress.
Safety en CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. ▶ Do not touch the hot detergent solution. CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation.
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en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
Preventing material damage en Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the appli- mediately if they come into contact ance afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
Installation and connection en Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 37 Installation and connection Note: The appliance has undergone 4.1 Unpacking the appliance a function test at the factory. This may cause water stains in the appli- ATTENTION! ance, which the first wash cycle re-...
en Installation and connection ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. power cord or Do not install or operate this appli- ▶ the hoses ance anywhere that is liable to ex- between the wall...
Installation and connection en Remove the foam parts on the un- 4.5 Removing the transit derside. bolts The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport.
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transit bolts to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.6 Connecting the appliance Connecting the water inlet hose Connect the water inlet hose.
Installation and connection en Open the water tap carefully and Connecting the appliance to the check that the connection points electricity supply are tight. Note: Your electrical domestic install- ation for this appliance must comply Water outlet connection types with the local legal provisions and This information is intended to help safety regulations, and should in- you to connect this appliance to the...
en Before using for the first time To align the appliance, turn the ap- Before using for the first time 5 Before using for the pliance feet. Check that the appli- ance is level using a spirit level. first time Prepare the appliance for use. Before using for the first time 5.1 Starting an empty wash- ing cycle...
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Before using for the first time en a After the programme has ended, the display shows: "Finished" . Start the first wash cycle or press to put the appliance in standby mode. → "Basic operation", Page 38...
en Familiarising yourself with your appliance Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Manual dosing compartment → "Using the manual dosing compartment", Page 42 : Dispenser for fabric softener or liquid detergent → "Intelligent dosing system", Page 41 : Dispenser for liquid deter- gent → "Intelligent dosing system", Page 41 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
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en Familiarising yourself with your appliance Navigating in the menu Confirming or cancelling in the message If a menu shows certain symbols, you can navigate in the menu. If the display shows a message, you Press the symbol. can confirm or cancel an action. ▶...
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Familiarising yourself with your appliance en Changing a setting value If a menu shows a scale for a setting, you can change the setting value. Requirement: The setting is activ- ated. → "Activating or deactivating the set- ting", Page 22 Press on the scale or wipe over ▶...
en Display Display 7 Display The display shows the current settings, options or relevant information. Display 7.1 Programme menu The programme menu is the main menu of the display. In this menu, you can adjust important settings for the operation of the appliance or navigate to other menus.
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Display en Display Description - 90 Set temperature in °C. → "Buttons", Page 27 (cold) The childproof lock is now active. → "Deactivating the childproof lock", Page 41 Drum cleaning is Drum cleaning is required. Run the Drum Care pro- recommended. gramme for cleaning and caring for the drum and the Please run the outer tub.
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en Display Display Description The program can- The detergent drawer has not been pushed in fully. not run if the de- → "The program cannot run if the detergent drawer is not tergent drawer is closed. Please close the detergent drawer. ", Page 52 not closed.
Buttons en Buttons 8 Buttons With the More programs button, you can open the sub-menu for additional Buttons programme settings. The additional programme settings are listed in the over- view for the buttons. The selection of programme settings depends on the programme that is set. Button Selection Description...
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en Buttons Button Selection Description Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent directly in the drum for the prewash and into...
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Buttons en Button Selection Description Set as Store Save your individual programme set- tings. → "Saving programme settings", Page 38 Mute ¡ Activate Activate or deactivate operating sig- nals and information signals. ¡ Deactivate Silent ¡ Activate Activate or deactivate quiet operation, e.g.
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en Buttons Button Selection Description i-DOS Open the menu If you press the button, the menu opens. Activate or deactivate the intelligent dosing system for fabric softener or liquid detergent . → "Overview of the basic settings", Page 45 → "Intelligent dosing system", Page 41...
Programmes en Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. Max. load load (kg) (kg) Dry- Wash- Silk Wash delicate, washable items made from – silk, viscose and synthetic fabrics. Use a detergent that is suitable for delicates or silk.
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en Programmes Programme Description Max. Max. load load (kg) (kg) Dry- Wash- Outdoor Wash all-weather and outdoor clothing with membrane technology and water-resistant equipment. Suitable for washing and then waterproofing. Use a detergent for outdoor fabrics. Use a waterproofing agent that is suitable for machine-washing.
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Programmes en Programme Description Max. Max. load load (kg) (kg) Dry- Wash- Note: To prevent excessive foaming, remove air from laundry items by rolling them up be- fore you wash them. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm – Drum Care Clean and care for the drum.
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en Programmes Programme Description Max. Max. load load (kg) (kg) Dry- Wash- Super 15' Wash items made from cotton or synthetic fabrics. Short programme for small items of lightly soiled laundry. Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm Power Wash Wash items made from cotton or synthetic fabrics.
Programmes en Programme Description Max. Max. load load (kg) (kg) Dry- Wash- – My Time Dry Dry items made from synthetic fabrics. Programme with adjustable programme dura- tion. Wash & Dry Wash and dry items made from cotton, linen or synthetic fabrics. Suitable for thin or light shirts, t-shirts or sports textiles.
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en Programmes Programme Description Max. Max. load load (kg) (kg) Dry- Wash- Tip: Energy- and time-optimised programme using hybrid technology. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Anti Mites Wash items made from cotton or synthetic fabrics. Suitable for killing and removing mites. Tip: Energy- and time-optimised programme using hybrid technology.
Accessories en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 58. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
en Detergents and care products Requirement: The appliance has Detergents and care products 12 Detergents and care been correctly installed and connec- ted. → Page 13 products Press . ▶ You can protect your appliance and Detergents and care products The switch-on process takes a few your laundry by selecting and using seconds.
Basic operation en 13.4 Opening the door 13.6 Starting the programme Press on the edge of the door. Note: If the intelligent dosing system is activated, make sure that the dis- pensers have been filled → Page 41 and the basic dosage has been set → Page 42. Requirement: A programme is set.
en Childproof lock few minutes while the drum is ro- 13.8 Adding laundry tating. The door is then unlocked After the programme starts, you can automatically. remove or add laundry depending on the programme status. 13.11 Unloading the laundry Press . Open the door. → Page 39 During the washing cycle, the ap- Remove the laundry from the pliance pauses.
Intelligent dosing system en a The display shows . ¡ If you add more liquid detergent or fabric softener to the dispenser, a The control elements are locked. use the same product. a The childproof lock also remains ¡ If you want to replace the liquid de- activated when the appliance is in tergent or fabric softener in the dis- standby mode and in the event of...
en Home Connect corresponds to the dosage recom- 15.2 Using the manual dosing mendation from the detergent manu- compartment facturer on the packaging. Set the basic dosage amount that corres- If you are not using the intelligent ponds to the dosage recommenda- dosing system, if intelligent dosing is tion for roughly 10 normally soiled not possible for a programme, or if items of laundry.
Home Connect en ¡ Operating the appliance on the ap- 16.3 Activating Wi-Fi on the pliance itself always takes priority. appliance During this time it is not possible to operate the appliance using the Note: When Wi-Fi is activated, the en- Home Connect app. ergy consumption increases in com- parison to the values specified in the 16.1 Setting up the consumption value table.
en Basic settings 16.6 Resetting the appliance 16.8 Data protection network settings Please see the information on data protection. Press . The first time your appliance is Press Appliance setting. registered on a home network Press Remote Connect . connected to the Internet, your Press Network reset .
Basic settings en 17.1 Overview of the basic Basic setting Description settings Home Connect Set up assistant Home Connect. Basic setting Description Start-up wizard Start a video that Programme End Set the volume of helps you to op- the signal at the erate the appli- end of the pro- ance.
en Cleaning and servicing 18.2 Cleaning the detergent Cleaning and servicing 18 Cleaning and servi- drawer cing If you want to replace the liquid de- To keep your appliance working effi- Cleaning and servicing tergent or fabric softener in the dis- ciently for a long time, it is important penser with another product or if the to clean and maintain it carefully.
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Cleaning and servicing en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
en Cleaning and servicing Open and remove the mainten- ance flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. 18.3 Cleaning the drain pump Take the drain hose out of the holder.
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 48 hot. Since water may remain in the Do not touch the hot detergent ▶...
en Cleaning and servicing Insert the pump cap. 18.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening.
Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
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en Troubleshooting Fault Cause and troubleshooting Water is not flowing Check whether the tap has sufficient water pres- ▶ in. Detergent is not sure. being dispensed. All other error codes. Malfunction Restart the appliance. If the fault occurs again, disconnect the appliance from the power supply for at least 30 seconds.
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Troubleshooting en Fault Cause and troubleshooting The programme is Not a fault. The cooling process is active. paused or has ended, No action required. but the drum is rotat- Note: Do not change the programme during the cool- ing. ing process. The cooling process takes up to 10 minutes.
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en Troubleshooting Fault Cause and troubleshooting The appliance is vi- Appliance is not correctly aligned. brating, 'wandering' Align the appliance. → Page 17 ▶ and making loud The appliance feet are not fixed. noises during the spin Secure the appliance's feet. → Page 17 ▶ cycle.
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Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning or The detergent in the dispenser is unsuitable or detergent residues on thickened. the laundry. Check whether the detergent is suitable. → Page 38 Check whether the detergent in the dispenser has thickened. If the detergent is unsuitable or has thickened, empty it out and clean the dispenser.
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en Troubleshooting Fault Cause and troubleshooting Creasing. The selected programme is unsuitable for the type of fabric. Set a suitable programme. → Page 31 ▶ A high spin speed is selected. The next time you run a wash cycle, set a lower ▶ spin speed.
Transportation, storage and disposal en Empty the dispensers. 19.1 Emergency release Releasing the door 20.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 48 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
en Customer Service 20.4 Disposing of old appli- Customer Service 21 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
Consumption values en Length of the wa- 120 cm Consumption values 22 Consumption values ter inlet hose Length of the wa- 150 cm Deactivate the automatic dosing (i- Consumption values ter outlet hose Dos) function for the tests. Length of the 210 cm Washing class power cord Noise levels Permissible oper-...
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en Applicable standard GB 12021.4 Maximum allow- able values of grades of energy efficiency and water efficiency for household electric washing machines GB 4706.24 Safety of house- hold and similar electrical appli- ances – Particu- lar requirements for washing ma- chines GB/T 4288 Household and similar electrical...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.