Troubleshooting - Hitron CODA-57 User Manual

Docsis 3.1 cable modem
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Troubleshooting

Use this section to solve common problems with the CODA-57/57-EU and your
network. It contains the following sections:
None of the LEDs Turn On
One of the LEDs does not Display as Expected
I Cannot Access the CODA-57/57-EU or the Internet
Problem:
None of the LEDs Turn On
The CODA-57/57-EU is not receiving power, or there is a fault with the device.
1
Ensure that you are using the correct power adaptor.

Using a power adaptor other than the one that came with your CODA-57/
57-EU can damage the CODA-57/57-EU.
2
Ensure the power adaptor is connected to the CODA-57/57-EU and the wall
socket (or other power source) correctly.
3
Ensure that the power source is functioning correctly. Replace any broken fuses
or reset any tripped circuit breakers.
4
Disconnect and re-connect the power cable to the power source and the CODA-
57/57-EU.
5
If none of the above steps solve the problem, consult your vendor.
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Version 1.0, 12/2022. Copyright
Version 1.0, 12/2022. Copyright
Hitron CODA-57/57-EU User's Guide
on page
40
on page
41
on page
41
2012 Hitron Technologies
2022 Hitron Technologies

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