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Hitron Chita Installation Manual

Hitron Chita Installation Manual

Virginia media business
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Business Broadband installation guide
1
2
Install your Hitron
Phone line setup
30 mins
5 mins
B U S I N E S S

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Summary of Contents for Hitron Chita

  • Page 1 Business Broadband installation guide Install your Hitron Phone line setup 30 mins 5 mins B U S I N E S S...
  • Page 2 This guide contains step-by-step instructions on how to: Install your Hitron Chita Follow the step-by-step instructions RESET to install your Hitron modem. Hitron Chita Automatic activation modem Just connect the Hitron, and you are up and running. ETHERNET It may take 24 hours for the CABLE signal to fully stabilise.
  • Page 3 Install your Hitron In this section we’ll be setting up your Hitron Broadband Router. What you’ll need: Hitron modem Hitron power supply Isolator cable Ethernet cable This section will take about 30 mins...
  • Page 4 Virgin Media wall socket? the isolator cable to the socket of socket on your wall. It will look your Hitron. Push it firmly into place. something like this. Depending on which cable you have you might need to use the spanner.
  • Page 5: Connect Power Supply

    Install your Hitron Connect Power supply power supply Plug the power supply into a Connect the power supply to your Hitron, switch on at the mains socket. mains socket and then switch on your Hitron.
  • Page 6 Getting WiFi settings & you connected connection details Your Hitron will now connect to Your new WiFi network will be called something like VM123456. our Fibre network and download the latest software update. The connection details are on During this time your Hitron the back of your Hitron.
  • Page 7 Tablet or mobile If you wish to connect a device like a laptop or PC to your Hitron, Connecting to WiFi is very similar connect one end of the Ethernet on Android or on iOS. On your cable to one of the Hitron’s...
  • Page 8 It might look like: to go to System Preferences > The USB port on your Network > Wi-Fi. Hitron will not work as it has been deactivated. Your network name will be For Windows 8, that network something like VM123456.
  • Page 9 WiFi password and click OK to confirm. Trouble with WiFi? If for any reason you’re having trouble setting up WiFi, you can connect to your Hitron with an Ethernet cable See 2.2 and use the internet to help you troubleshoot the issue.
  • Page 10 Phone line setup In this section we’ll be setting up your Phone line. What you’ll need: Adaptor Phone cable This section will take about 5 mins...
  • Page 11: Phone Line

    ‘Line’ port(s) activating your voice services out easily but depending on your on the back of the Hitron, starting in step 2.2. phone it may need a bit of elbow with port 1. Then plug the other end grease.
  • Page 12 Allow a couple of minutes for Number Transfers the phone to be recognised by If you have requested to transfer the Hitron. Then check the phone your phone number from a for a dial tone, and make a test Virgin Media residential service call to check everything is working.
  • Page 13 Get more from your kit Get more from your kit Get more from your Virgin Media Business setup. WiFi Wins Need help?
  • Page 14: Need Help

    Hitron’s happy place speed with your gadgets resolve – please call if you are having problems. Keep your Hitron in the open – Hitrons use two frequencies to talk to Call us on 0800 052 0800 away from objects that can block your gadgets.
  • Page 16 B U S I N E S S *QSfBCnew* SKU10014511 QSfBC_new1021...