Related Manuals for Samsung WW9 D Series
Summary of Contents for Samsung WW9 D Series
- Page 1 Washing Machine User manual WW1*B*******/WW1*D*******/WW9*D******* Untitled-5 1 2023-12-13 1:32:58...
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Page 2: Table Of Contents
Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Instructions about the WEEE Installation What’s included Installation requirements Step-by-step installation Before you start Initial setup... - Page 3 Maintenance Drum Clean+/Drum Clean Emergency drain Cleaning Defrosting your washing machine Care against an extended time of disuse Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Spare parts guarantee Specification sheet Contact information QUESTIONS OR COMMENTS? English 3 Untitled-5 3 2023-12-13 1:32:58...
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Page 4: Safety Information
Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features. -
Page 5: Important Safety Precautions
Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. -
Page 6: Critical Installation Warnings
Safety information 9. This appliance is intended to be used in household only and it is not intended to be used such as: ‒ staff kitchen areas in shops, offices and other working environments; ‒ farm houses; ‒ by clients in hotels, motels and other residential type environments; ‒... -
Page 7: Installation Cautions
Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. -
Page 8: Critical Usage Warnings
Safety information Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre. • Do not touch the power plug with wet hands. • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power cord immediately and contact your nearest service centre. -
Page 9: Usage Cautions
• Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire. - Page 10 Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
- Page 11 Also, do not allow children to play around the washing machine or touch the door glass. • This may result in burns. Do not insert your hand into the detergent drawer. • This may result in injury as your hand may be caught by the detergent input device. Remove the liquid detergent guide (applicable models only) when using powdered detergent.
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Page 12: Critical Cleaning Warnings
Safety information Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions. • This may result in discolouration or fabric damage. Take care that children’s fingers are not caught in the door when you close it. •... -
Page 13: Instructions About The Weee
This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, visit our sustainability page available via www.samsung.com Product disposal in France REPRISE À... -
Page 14: Installation
What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer... - Page 15 Spanner Bolt caps Hose guide Cold water hose Hot water hose Cap fixer Check valve (only supplied to some models) Accessories (not supplied) • Stacking kit SKK-SS* : WW1*B*******, WW**DB8*****, WW**DB7***** models only SKK-UD* : WW**DG6***** models only Staking kit is required to stack a dryer on a washing machine. NOTE •...
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Page 16: Installation Requirements
• Improperly connected grounding conductors may cause electric shock. Drain Samsung recommends a standpipe 60-90 cm high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. - Page 17 Flooring Alcove installation For best performance, the washing machine must Minimum clearance for stable operation: be installed on a solid floor. Wood floors may need Sides 25 mm to be reinforced to minimise vibration and/or 25 mm unbalanced loads. Carpeting and soft tile surfaces Rear 50 mm do not resist vibration well and may cause the...
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Page 18: Step-By-Step Installation
Installation Step-by-step installation NOTE While unpacking the washing machine, lift the washing machine from the foam base. Make sure the drum support was removed from the bottom of the washing machine. STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation •... - Page 19 STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts. NOTE Number of shipping bolts may differ depending on the model. WARNING • Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. •...
- Page 20 Installation 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet.
- Page 21 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product make sure the levelling feet is not pressing the power cord. CAUTION Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving or generating noise due to vibration.
- Page 22 If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
- Page 23 2. Use a Phillips screwdriver to loosen four screws on the adaptor. 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). 4. Insert the adaptor onto the water tap, and then tighten the screws while lifting the adaptor.
- Page 24 Installation NOTE • After connecting the water hose to the adaptor, pull the water hose down to check if it is connected properly. • Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.
- Page 25 STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).
- Page 26 Installation In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it.
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Page 27: Before You Start
Before you start NOTE Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it. -
Page 28: Laundry Guidelines
Before you start Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. •... - Page 29 STEP 5 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 39. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
- Page 30 Before you start Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely.
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Page 31: Detergent Recommendation
Detergent recommendation The recommendations apply to the temperature ranges given in the cycle chart. Recommended Liquid detergent only – Not recommended Powder detergent only Detergent Cycle Temp. (°C) Delicates and Universal Specialist woollens Eco 40-60 40~60 AI Wash (applicable models ... -
Page 32: Detergent Drawer Guidelines
Before you start Detergent drawer guidelines With the automatic dispensing option on, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: A. Dispenser You can only use liquid detergent in this dispenser. - Page 33 CAUTION • Do not operate the washing machine without the dispenser in the detergent drawer. A water leak may cause electric shock or injury. • Do not use the following types of detergent in the drawer. Tablet, capsule, ball, or net types. •...
- Page 34 Before you start 1. Pull the detergent drawer to open. 2. Turn the dispenser cap (A) anticlockwise to open. 3. Apply an appropriate amount of detergent to the dispenser (B). After you finish, put the cap back and turn it clockwise to close.
- Page 35 CAUTION • Do not apply detergent or softener to the drawer without the dispensers. If you do, clean the drawer, and then reinsert both dispensers. • Only use liquid detergent or softener in the auto dispenser. Do not use powdered detergent. •...
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Page 36: Operations
Operations NOTE The cycle and function names that appeared in this manual may differ from your product. Control panel WW**B*7*****, WW**B*5*****, WW**D*7*****, WW**D*6*****, WW**D*5***** WW**B*9*****, WW**D*8***** Tap to turn the washing machine on or off. • If you do not manipulate the control panel for 10 minutes after the washing machine is turned on, the washing machine automatically turns off. - Page 37 The display shows current cycle information and estimated time remaining, or an information message when a problem occurs. 04 Display NOTE The actual washing time may differ from the estimated time initially displayed on the control panel upon cycle selection. 05 OK Tap to confirm your selection of function or setting.
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Page 38: Operating A Cycle
Operations Operating a cycle WW**B*7*****, WW**B*5*****, WW**D*7*****, WW**D*6*****, WW**D*5***** WW**B*9*****, WW**D*8***** 1. Tap to turn on the washing machine. 2. Turn the Navigation dial to select the cycle you want. For more information on Cycle overview, see page 39. 3. Tap , or to change the default cycle settings. -
Page 39: Cycle Overview
Cycle overview Cycle Description Max load (kg) • For cleaning normally soiled cotton items which are declared to be washable at 40 °C or 60 °C, together in the Eco 40-60 same cycle. This cycle is used to assess the compliance with the EU Ecodesign legislation. - Page 40 Operations Cycle Description Max load (kg) • Cotton and linen fabric which have been in direct contact with the skin, such as underwear. • For optimum hygiene results select a temperature of 60 °C Hygiene Steam or above. • Steam cycles feature allergy care and bacteria elimination (sterilize).
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Page 41: Options
Cycle Description Max load (kg) • Cleans the drum by removing dirt and bacteria from it. • Perform once every 40 washes with no detergent or bleach Drum Clean (applicable applied. Notification message appears after every 40 models only) washes. •... - Page 42 Operations Bubble Soak This function helps remove a wide variety of stubborn stains. With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing. 1. Select a cycle and change the cycle settings as necessary. 2. Tap 3.
- Page 43 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour or 10 minutes increments). The hour displayed indicates the time the wash will finish.
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Page 44: Settings
Operations Settings Using Settings 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system setting, and then tap 3. Tap to change or run the selected setting. NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap Water Hardness Set the water hardness according to your region. - Page 45 Dispenser The dispenser can be set to dispense liquid softener or liquid detergent. You must run the Pump Clean function before you switch between the softener and detergent. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select dispenser , and then tap 3.
- Page 46 Operations AI Pattern This function saves frequently used cycles and settings. When you turn the function on, the washing machine remembers the cycles you use most and their settings (Temp., Rinse, Spin) and displays them in frequency order. 1. Tap and hold for 3 seconds.
- Page 47 Calibration You can run calibration again for accurate weight detection. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Calibration, and then tap Calibration does not start if the door is not closed properly. The drum rotates clockwise and anticlockwise for about 3 minutes. 3.
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Page 48: Special Features
Operations Special features Smart control (applicable models only) You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine 1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2. -
Page 49: Smartthings
You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings 1. -
Page 50: Open Source Announcement
UK declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Support home and enter the model name. Wi-Fi max transmitter power : 20 dBm at 2.412 GHz – 2.472 GHz... -
Page 51: Maintenance
Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum Clean+/Drum Clean Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket. 1. -
Page 52: Emergency Drain
Maintenance Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A). TYPE 1: Gently press the top area of the filter cover (A) to open. -
Page 53: Cleaning
Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. - Page 54 Maintenance Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section.
- Page 55 Detergent drawer To prevent the detergent residue buildup in the detergent drawer, clean the detergent drawer once or twice a month, and whenever you refill or change the detergent or softener. CAUTION • Make sure to turn off the washing machine and unplug the power cord before cleaning. •...
- Page 56 Maintenance NOTE • Do not use a brush or another cleaning tool on part (A) of the detergent drawer. Rinse them with water only. • Do not disassemble the part (A). 3. Clean the drawer recess using a bottle brush to remove detergent residues and limescale on the drawer recess.
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Page 57: Defrosting Your Washing Machine
Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4. -
Page 58: Troubleshooting
Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try these suggestions. - Page 59 Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
- Page 60 Troubleshooting Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. •...
- Page 61 Problem Action • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. • Use high efficiency (HE) detergent to prevent oversudsing. Leaks water.
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Page 62: Information Codes
Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not draining. • Make sure the drain hose is not frozen or clogged. •... - Page 63 Action Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is not placed on the floor.
- Page 64 The Main Door lock/unlock is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English Untitled-5 64...
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Page 65: Specifications
Specifications Fabric care chart Bleaching The following symbols provide garment care direction. The Clothing care labels include Any bleach allowed. symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of Only oxygen bleach allowed. symbols ensures consistency among garment Do not bleach. -
Page 66: Protecting The Environment
Specifications Ironing Professional dry-cleaning in hydrocarbons (heavy benzines) with Iron at maximum sole plate normal process. temperature of 200 °C. Professional dry-cleaning in Iron at maximum sole plate hydrocarbons (heavy benzines) with temperature of 150 °C. gentle process. Iron at maximum sole plate temperature of 110 °C. -
Page 67: Spare Parts Guarantee
10 years after placing the last unit of the model on the market. • Door, door hinges and seals, other seals, door locking assembly, and plastic peripherals such as detergent dispensers. • Listed parts can be purchased at below website. http://www.samsung.com/support English 67 Untitled-5 67 2023-12-13... -
Page 68: Specification Sheet
Specifications Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW1*B******* A (Width) 600 mm B (Height) 850 mm Dimensions C (Depth) 600 mm D (Depth+Door frame thickness) 630 mm 1080 mm Water pressure... - Page 69 Type Front loading washing machine Model name WW1*BB945*** A (Width) 600 mm B (Height) 850 mm Dimensions C (Depth) 600 mm D (Depth+Door frame thickness) 630 mm 1080 mm Water pressure 50-1000 kPa Net weight 76.5 kg Washing and Maximum load capacity 11.0 kg spinning Power...
- Page 70 Specifications Type Front loading washing machine Model name WW1*DG****** A (Width) 600 mm B (Height) 850 mm Dimensions C (Depth) 600 mm D (Depth+Door frame thickness) 630 mm 1080 mm Water pressure 50-1000 kPa Net weight 72.0 kg Washing and Maximum load capacity 11.0 kg spinning...
- Page 71 Indicative information (According to EU 2019/2023) Energy Water Maximum Remaining Program Time Spinning Temperature Moisture Consumption Consumption Model Cycles Capacity (kg) Speed (RPM) (HH:MM) (°C) Content (%) (kWh/Cycle) (L/cycle) 4:00 1.061 95.4 53.9 1400 Eco 40-60 3:00 0.542 59.2 53.9 1400 2:50 0.247...
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Page 72: Contact Information
21629099 www.samsung.com/no/support DENMARK 707 019 70 www.samsung.com/dk/support FINLAND 030-6227 515 www.samsung.com/fi/support SWEDEN 0771-400 300 www.samsung.com/se/support AUSTRIA 0800 72 67 864 (0800-SAMSUNG) www.samsung.com/at/support www.samsung.com/ch/support (German) SWITZERLAND 0800 726 786 www.samsung.com/ch_fr/support (French) HUNGARY 0680SAMSUNG (0680-726-7864) www.samsung.com/hu/support CZECH 800 - SAMSUNG (800-726786) www.samsung.com/cz/support... -
Page 73: English
Luni - Vineri: 9 AM - 6 PM ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/it/support 8009 4000 only from landline, toll CYPRUS free www.samsung.com/gr/support 80111-SAMSUNG (80111 726 7864) from mobile and land line GREECE (+30) 210 6897691 from mobile and land line 801-172-678* POLAND http://www.samsung.com/pl/support/ * (opłata według taryfy operatora) - Page 74 Memo Untitled-5 74 2023-12-13 1:33:17...
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