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Troubleshooting
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if
the remedies indicated in the chart do not solve the problem, refer to "Customer Services Directory" on "Safety
Instructions" if you reside in the U.S.A., or refer to "CONTACT INFORMATION" on "Safety Instructions" if you
reside in Canada, or consult your dealer for instructions.
Sound and audio volume
No sound.
• Make sure that the unit and the Bluetooth
• Check if music is playing on the Bluetooth
• Make sure that the unit is turned on and the volume is not set too low.
• Pair and connect the Bluetooth
• Check if the Bluetooth
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15). Also refer to the operating manual for the Bluetooth
(
Low volume.
• Increase the volume of the unit. (
• Increase the volume on the Bluetooth
Sound from the device is cut off. / Too much noise. / Sound quality is bad.
• Sound may be disrupted if signals are blocked. Do not fully cover this unit with the palm of your hand, etc.
• The device may be out of the 10 m (33 ft) communication range. Move the device closer to this unit.
• Remove any obstacle between this unit and the device.
• Switch off any wireless LAN device when not in use.
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Bluetooth
device connection
The device cannot be connected.
• You can pair a maximum of 10 Bluetooth
exceeded, previous devices are overwritten. To use overwritten devices again, do the pairing again.
• Delete the pairing information for this unit from the Bluetooth
®
device are connected correctly. (
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device.
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device and the unit again. (
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compatible device supports "A2DP" profile. For details on profiles, see "Listening to music"
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16)
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device.
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devices with this unit. When you pair a device after the maximum has been
Other
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13)
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compatible device.
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device, then pair them again. (
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13)
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13)
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