Troubleshooting - Worx Landroid S400 Owner's Manual

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E9
With the 'Lock Function' enabled, if your
Landroid does not receive a signal from
your Wi-Fi router for 3 days, then it gets
locked as a security measure.
This could be because your router lost
its power or because you changed your
Wi-Fi router or network provider.
Er:60 - Er:61 - Er:62 -
Module software update failure occurs.
Er:63 - Er:64
Er:50 - Er:51 - Er:52 -
Software update failure occurs.
Er:80 - Er:81 - Er:82 -
Er:83 - Er:84 - EF:80
NOTES
A. Before turning power on, always check Landroid is inside its working area.
B. If for any reason—i.e. a party, children playing...—you want to park your Landroid in the charging base: press home then OK.
Landroid will go to its base and stay there. Please note Landroid will now wait until the next scheduled mowing session. If you want
to re-start it at anytime, press start then OK to start your Landroid
C.If an error repeatedly occurs in the same area of your lawn, you might have a problem with the boundary wire so please refer to the
installation instructions and check your set up is correct with its help
D. If your lawn is divided in two separated areas, connected by a corridor less than 1m wide, one of which is not provided with the
charging base: when Landroid runs out of charge, take it manually to the charging base
E. If Landroid runs abnormally once in a while, please reset it by turning it off and removing the battery for 30 seconds, then restart it. If
the problem cannot be solved, please contact our Customer Service for help
7. TROUBLE SHOOTING
If your Landroid does not work correctly, follow the trouble shooting guide below. If the fault persists, contact Customer Service.
SYMPTOM
CAUSE
The LED light on the charging
There is no power.
base does not turn on.
Red light on the charging
The boundary wire isn't
base.
connected.
Landroid turns on, but the
Landroid is searching for the
blade disc does not spin.
charging base.
Landroid vibrates.
The blade disc is unbalanced.
Blades may be damaged.
Grass is being cut
Landroid does not work enough
unevenly.
hours per day to cut the grass.
Mowing area is too big for the
size of Landroid you have.
The blades are dull and not sharp. Change all the blades and screws in order to balance the bade disc.
The cutting height is set too low
for the length of the grass.
Grass or another object has
wrapped around the blade disc.
There is a build-up of grass in
the blade disc or motor frame
box.
Please reconnect Landroid to the Wi-Fi networtk it has been
originally paired with.
If this is not possible, contact Cutomer Service.
Please check that the module is correctly connected.
Check that the file copied in the USB stick is not damaged.
Turn power off, then turn it on and try the software update
again.
Please try the software update again or contact Customer
Service
SOLUTION
Check the charging base is connected properly to the charger
and the charger is connected to a suitable power supply.
Check that the boundary wire has been connected correctly to
the charging base. Check there are no breaks in the boundary
wire.
This is normal: when Landroid needs to recharge, the blade
disc does not rotate while it is searching for the charging base
automatically.
Check the blades and replace them if damaged.
Remove debris and foreign objects from the blades and blade
disc.
Try adding more hours to the mowing schedule.
Try decreasing the size of the mowing area or increasing working
time.
Raise the cutting height and then gradually lower.
Check the blade disc and remove any grass or other objects that
might prevent it spinning.
Make sure the blade disc rotates easily. If need be, you may take
off the blade disc and then remove the debris.
EN
19

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