Bulls Copperhead EVO 1 Original Operating Instructions

Bulls Copperhead EVO 1 Original Operating Instructions

Pedelecs with bosch led remote control panel
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IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE
Translation of original operating instructions for BULLS
Pedelecs with BOSCH LED remote control panel
Copperhe ad
E V O 1 | EV O 2 | E V O 2 S t r e e t | E V O 2 X X L | E V O 2 X X L S t r e e t | EV O 3 | E V O 3 S t r e e t | E V O 3 X X L
E V O A M 1 | E V O A M 2 | E V O A M 3
Cr os s EVO
I conic
E V O 1 | EV O 2
LT EVO CX
Soni c
E V O 1 | EV O A M 1 | E V O A M 2 Ca r b o n | E V O A M 3 Ca r b o n | S o n i c E V O A M 4 C a r b o n
E V O A M - I C a r b o n | E V O T R1 | E V O T R 3 C a r b o n | E V O T R- I C a r b o n
22 -15 -0064...22- 15- 0066, 22- 15- 006 8, 2 2- 15- 1056, 22-15-1 05 7, 22-1 5-1 059, 2 2-1 5-1 062 , 22-15-1 064, 22 -15-4020 ,
22 -15 -4021, 22 -18-0013...22- 18- 001 9, 22-18- 002 2, 2 2-1 8-002 5, 2 2-1 8-3010 ...22 -18 -3012, 22-18-30 14...22- 18- 301 9,
22 -18 -5005, 22-18 -5006, 22- 18-50 16, 22- 18- 501 8...22-18-5 02 0, 22-1 8-5 026, 2 2-1 8-5 033 ...22 -18 -5035
MY22 B0a - 52 _1.0 _ 16.09.20 21

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Summary of Contents for Bulls Copperhead EVO 1

  • Page 1 IMPORTANT READ CAREFULLY BEFORE USE KEEP SAFE TO CONSULT AT A LATER DATE Translation of original operating instructions for BULLS Pedelecs with BOSCH LED remote control panel Copperhe ad E V O 1 | EV O 2 | E V O 2 S t r e e t | E V O 2 X X L | E V O 2 X X L S t r e e t | EV O 3 | E V O 3 S t r e e t | E V O 3 X X L...
  • Page 2: Table Of Contents

    Contents Contents About these operating instructions Manufacturer Laws, standards and directives Language For your information 1.4.1 Warnings 1.4.2 Markups Type number and model Frame number Identifying the operating instructions Aim of the operating instructions Safety Residual risks 2.1.1 Risk of fire and explosion 2.1.1.1 Rechargeable battery 2.1.1.2...
  • Page 3 Contents 3.3.2.3 Steering headset 3.3.2.4 Stem 3.3.2.5 Handlebars 3.3.2.6 Fork 3.3.3 Suspension 3.3.3.1 Rigid fork 3.3.3.2 Suspension fork 3.3.3.3 Rear frame damper 3.3.3.4 Suntour rear frame damper 3.3.3.5 RockShox rear frame damper 3.3.4 Wheel 3.3.4.1 Tyres 3.3.4.2 3.3.4.3 Valve 3.3.4.4 Spoke 3.3.4.5 Spoke nipples...
  • Page 4 Contents Transporting and storing Weight and dimensions for transportation Designated handles, lifting points Transportation 4.3.1 Using the transport securing system 4.3.2 Transporting the pedelec 4.3.3 Shipping a pedelec 4.3.4 Transporting the battery 4.3.5 Shipping the battery Storing 4.4.1 Break in operation 4.4.1.1 Preparing a break in operation 4.4.1.2...
  • Page 5 Contents 6.5.6.1 Adjusting the handlebar height with quick release 6.5.6.2 Setting the quill stem 6.5.6.3 Adjusting the Ahead stem 6.5.6.4 Adjusting the angle-adjustable stem 6.5.7 Ergonomic handles 6.5.7.1 Checking handlebar stability 6.5.8 Tyres 6.5.9 Brake 6.5.9.1 Brake handle position 6.5.9.2 Brake handle tilt angle 6.5.9.3 Determining the grip distance...
  • Page 6 Contents 6.13 Using the pedals 6.14 Using the multifunctional handlebars or bar ends 6.14.1 Using leather handles 6.15 Using the bell 6.16 Using the battery 6.16.1 Removing the battery 6.16.1.1 Inserting the battery 6.16.2 Charging the battery 6.17 Using pedelec with the electric drive system 6.17.1 Switching on the electric drive system 6.17.2...
  • Page 7 Contents 7.3.6 Handlebars 7.3.7 Handles 7.3.7.1 Leather handles 7.3.8 Seat post 7.3.9 Saddle 7.3.9.1 Leather saddle 7.3.10 Tyres 7.3.11 Spokes and spoke nipples 7.3.12 7.3.13 Switching elements 7.3.13.1 Shifter 7.3.14 Cassette, chain wheels and front derailleur 7.3.15 Brake 7.3.15.1 Brake lever 7.3.16 Brake disc 7.3.17...
  • Page 8 Contents 7.5.2.4 Checking the disc brake 7.5.2.5 Checking the back-pedal brake 7.5.2.6 Checking the rim brake 7.5.3 Checking the lighting 7.5.4 Checking the stem 7.5.5 Check the handlebars 7.5.6 Checking the saddle 7.5.7 Checking the seat post 7.5.8 Checking the chain 7.5.9 Checking the chain and belt tension 7.5.9.1...
  • Page 9 Documents 11.1 Assembly report 11.2 Maintenance log 11.3 Parts list 11.3.1 Copperhead EVO 1 750 27.5" 11.3.2 Copperhead EVO 2 750 27.5" 11.3.3 Copperhead EVO 2 Street 750 27.5" 11.3.4 Copperhead EVO 2 XXL 750 27.5" 11.3.5 Copperhead EVO 2 XXL Street 750 27.5"...
  • Page 10 Contents 11.4 Charger operating instructions Glossary 12.1 Abbreviations 12.2 Simplified terms Appendix Translation of the original EC/EU Declaration of Conformity Declaration of conformity with RED Directive Keyword index MY22B0a - 52_1.0_16.09.2021...
  • Page 11 About these operating instructions Thank you for your trust! Copyright BULLS pedelecs are premium quality vehicles. © ZEG Zweirad-Einkaufs-Genossenschaft eG You have made an excellent choice. Your specialist dealer will provide you with guidance Distribution or reproduction of these operating and instruction and assemble your product.
  • Page 12: About These Operating Instructions

    About these operating instructions About these operating instructions Manufacturer 1.4.1 Warnings Warnings indicate hazardous situations and ZEG Zweirad-Einkaufs-Genossenschaft eG actions. You will find three warnings in the Longericher Strasse 2 operating instructions: 50739 Köln, Germany Tel.: +49 221 17959 0 WARNING Fax: +49 221 1795931...
  • Page 13: Type Number And Model

    22-18-0015 Copperhead EVO AM 3 Mountain bike 22-18-5035 LT EVO CX 29"750 Mountain bike Table 2: Type number, model and pedelec type 22-18-0016 Copperhead EVO 1 750 Mountain bike 27.5" 22-18-0017 Copperhead EVO 1 750 Mountain bike 29" 22-18-0018 Copperhead EVO 2 750 Mountain bike 27.5", Diamant...
  • Page 14: Frame Number

    About these operating instructions Frame number Identifying the operating instructions Each frame has an individual frame number stamped on it (see Figure 2). The frame number The operating instructions identification number is can be used to associate the pedelec with the located in bottom left-hand corner of each page.
  • Page 15: Aim Of The Operating Instructions

    About these operating instructions Aim of the operating instructions These operating instructions are not a substitute for personal instruction by the specialist dealer supplying the bike. These operating instructions Section are an integral part of the pedelec. Therefore, if it is re-sold at a later time, they must be handed over to the subsequent owner.
  • Page 16: Safety

    Safety Safety Residual risks 2.1.1 Risk of fire and explosion 2.1.1.1 Rechargeable battery Chargers with excessive voltage damage batteries. This may cause a fire or an explosion. The safety electronics may fail if the batteries are  Only use approved batteries to charge. damaged or faulty.
  • Page 17: Electric Shock

    Safety 2.1.2 Electric shock 2.1.2.1 Damage 2.1.3.2 Incorrect tightening torque If a screw is fastened too tightly, it may break. If a Damaged chargers, cables and plug connectors screw is not fastened enough, it may loosen. This increase the risk of electric shock. will cause a crash with injuries.
  • Page 18: Malfunctions Due To Bluetooth

    Safety 2.1.6 Malfunctions due to Bluetooth® If you use the on-board computer with Bluetooth® and/or Wi-Fi®, it may cause interference with other devices, other equipment, aircraft, and medical devices, such as pacemakers and hearing aids. Likewise, harm to people and animals in the immediate vicinity cannot be completely excluded.
  • Page 19: Toxic Substances

    Safety Toxic substances Personal protective equipment 2.2.1 Brake fluid  Wear a suitable helmet. The helmet must have a reflective strip or a light in a clearly visible Brake fluid may leak out after an accident or due colour. to material fatigue. Brake fluid can be fatal if ...
  • Page 20: Safety Markings And Safety Instructions

    Safety Safety markings and safety What to do in an emergency instructions 2.8.1 Dangerous situation in road traffic The pedelec and battery nameplates contain these safety markings and safety instructions:  If you encounter any hazards or dangers in road traffic, apply the brake on the pedelec until it comes to a halt.
  • Page 21: Battery Vapours Emitted

    Safety 2.8.4 Battery fire After swallowing  Rinse out mouth with water. Never induce The safety electronics may fail if the battery is vomiting. Risk of aspiration. damaged or faulty. The residual voltage can cause a short circuit. The battery may self-ignite ...
  • Page 22: Description

    Description Description Proper use All check lists and instructions for actions in these The rechargeable batteries are designed to operating instructions must be met. Approved supply power to the pedelec motor only. Never accessories can be installed by specialist staff. use the batteries for other purposes.
  • Page 23: Improper Use

    Description 3.1.1 Improper use Failure to adhere to the proper use poses a risk of • lending the pedelec to untrained riders • carrying other people personal injury and material damage. It is • riding with excessive baggage prohibited to use the pedelec in the following •...
  • Page 24: Permitted Total Weight (Ptw)

    Copperhead EVO AM 1 750 27.5", Wave 22-18-5035 LT EVO CX 29"750 22-18-0015 Copperhead EVO AM 3 Table 8: Type number, model and PTW 22-18-0016 Copperhead EVO 1 750 27.5" 22-18-0017 Copperhead EVO 1 750 29" 22-18-0018 Copperhead EVO 2 750 27.5", Diamant...
  • Page 25: Environmental Requirements

    Description 3.1.3 Environmental requirements You can be ride the pedelec within a temperature Temperatures under -10 °C and over +60 °C must range between -5 °C and +40 °C. The electric be avoided as a general rule. Never put the drive system is limited in its performance outside battery in a car in summer or store it in direct this temperature range.
  • Page 26 Description The pedelec is unsuitable for the following areas of use: Child's City and bicycles/ Area of use trekking Mountain bikes Racing bicycle Cargo bike Folding bicycle bicycles for bicycles young adults Never drive off- Never drive off- Never drive off- Never drive off- Never drive off- road or perform...
  • Page 27: Nameplate

    Description Nameplate The nameplate is situated on the frame. The Figure 2. The nameplate contains thirteen pieces precise position of the nameplate is shown in of information. ZEG Zweirad-Einkaufs- Genossenschaft eG Longericher Str. 2 50739 Köln, Germany Typ: 22-17-1017 EPAC nach EN 15194 0,25 kW / 25 km/h...
  • Page 28: Components

    Description Components 3.3.1 Overview 23 24 Figure 2: Pedelec from right; BULLS Sonic EVO AM-I Carbon used as example Front wheel Seat post Rear wheel hub Front wheel hub Saddle Chain Fork Pannier rack Chain guard Front wheel mudguard Rear light...
  • Page 29: Chassis

    Description 3.3.2 Chassis The chassis comprises two components: • Frame and • steering system. 3.3.2.1 Frame The frame absorbs all forces which act on the pedelec from body weight, pedalling and the ground. The frame also acts as a carrier for most components.
  • Page 30 Description 3.3.2.5 Handlebars 3.3.2.6 Fork The stem and handlebars are attached to the top The pedelec is steered using the handlebars. The end of the fork steerer. The axle is fastened to the handlebars are used to support the upper body fork ends.
  • Page 31: Suspension

    Description 3.3.3 Suspension Both forks and suspension forks are fitted in this model series. 3.3.3.1 Rigid fork Rigid forks do not feature suspension. They transfer the used muscle and motor power to the road to optimum effect. Pedelecs with rigid forks consume less energy on steep roads and have a greater range than pedelecs with suspension.
  • Page 32 Description Negative deflection (sag) The negative deflection (sag) is the percentage of optimally adjusted. The wheel stays in contact total deflection that is compressed by body with the ground when passing over bumps (blue weight, including equipment (such as a line).
  • Page 33 Description Rebound damping Only applies to pedelecs with this equipment Rebound damping defines the speed at which the Rebound damping needs to be increased to suspension rebounds after being loaded. achieve an optimal setting if the air pressure or Rebound damping controls the suspension fork spring stiffness are increased.
  • Page 34 Description Steel suspension fork structure Air suspension fork structure The stem and the handlebars are fastened to the Depending on the model, the air suspension fork has either fork steerer. The wheel is fastened to the axle. • an air suspension assembly group (orange) and/ •...
  • Page 35: Rear Frame Damper

    Overview 3.3.3.3 Rear frame damper The rear frame damper rebounds at a controlled A rear frame damper is primarily fitted to mountain bikes and helps to protect the pedelec and rider speed if it is optimally adjusted. The rear wheel against impacts and vibrations caused by uneven does not bounce off rough surfaces or the ground;...
  • Page 36 Overview When optimally adjusted, the rear frame damper The saddle rises slightly when absorbing a bump deflects quickly and unhindered when the bike hits (green line). bumps and absorbs a bump. Traction is retained (blue line). Figure 17: Optimum rear frame damper ride performance over bumps MY22B0a - 52_1.0_16.09.2021...
  • Page 37: Suntour Rear Frame Damper

    Description 3.3.3.4 Suntour rear frame damper The rear frame damper features air suspension, a compression damper and a rebound damper. Figure 18: Example showing Suntour rear frame damper Air chamber Rebound lever (rebound setting) Air valve Lockout lever Total damper length Negative deflection in the rear frame damper Damper unit O-ring...
  • Page 38: Rockshox Rear Frame Damper

    Description 3.3.3.5 RockShox rear frame damper The rear frame damper features air suspension, a compression damper and a rebound damper. Figure 19: Monarch RL as an example Threshold lever Rebound damper adjuster Air valve O-ring Scale MY22B0a - 52_1.0_16.09.2021...
  • Page 39 Description Rebound damping for rear frame damper Only applies to pedelecs with this equipment The rear frame damper rebounds at a controlled position when the next bump is absorbed. The speed if it is optimally adjusted. The rear wheel suspension motion is predictable and controlled. does not bounce off rough surfaces or the ground;...
  • Page 40: Wheel

    Description 3.3.4 Wheel If a tyre with a deep tread is used on asphalt, this may make an unpleasant noise when the brakes are used In such a case, the specialist dealer needs to replace the tyre with a new one with a shallow tread.
  • Page 41: Spoke

    Description The pedelec has either: Schrader valve • a conventional valve The Schrader valve can be pumped at filling • a Presta valve or stations. Older and easy bicycle pumps are • a Schrader valve. unsuitable for filling tyres via a Schrader valve. Dunlop valve The Dunlop valve, also known as a conventional valve, is the valve in most widespread use.
  • Page 42: Braking System

    Description 3.3.5 Braking system A pedelec's brake system is primarily operated 3.3.5.2 Hydraulic brake using the brake lever on the handlebars. The brake fluid is in a closed hose system. If the brake lever is pulled, the brake fluid transfers •...
  • Page 43: Disc Brake

    Description 3.3.5.3 Disc brake Figure 29: Brake system with disc brake – example Brake disc Brake calliper with brake linings Handlebars with brake lever Front wheel brake disc Rear wheel brake disc On a pedelec with a disc brake, the brake disc is screwed permanently to the wheel hub.
  • Page 44: Seat Post

    Description 3.3.6 Seat post Seat posts are not designed to fasten the saddle Patent saddle posts are fastened into the seat but also to adjust exactly to the optimum sitting tube with either a quick release or a screwable position. The seat post can: clamp.
  • Page 45: Rockshox Reverb Axs Dropper Post

    About these operating instructions 3.3.6.3 ROCKSHOX Reverb AXS dropper post The ROCKSHOX Reverb AXS dropper post is a The SRAM battery is charged with the SRAM retractable seat post. The ROCKSHOX Reverb charger. AXS dropper post has a remote control on the handlebars, which can be used to lower the seat post and raise it again –...
  • Page 46: Mechanical Drive System

    Description 3.3.7 Mechanical drive system The pedelec is driven by muscle power, just like a 3.3.7.1 Chain drive layout bicycle. The force which is applied by pedalling in the direction of travel drives the front chain wheel. The chain or belt transmits the force onto the rear chain wheel and then onto the rear wheel.
  • Page 47: Electric Drive System

    Description 3.3.8 Electric drive system The pedelec has an electric drive system in push assist button is released. The pedelec does addition to a mechanical one. not have a separate emergency shut-off button. In the event of an emergency, the motor can be stopped by removing the on-board computer.
  • Page 48: Charger

    Description resistance. You should expect the range to be 3.3.8.5 Integrated battery less than normal at low temperatures in winter. The following battery can be built into the pedelec: We recommend using thermal protection sleeves when riding longer distances at low temperatures. Each battery has its own lock.
  • Page 49: On-Board Computer

    Description 3.3.9 On-board computer The control panel on the handlebars is the on- 3.3.9.1 Display board computer. It controls the system and all messages on the display screen using seven buttons. Figure 41: BOSCH Kiox300 display Figure 40: BOSCH LED Remote control panel The display shows the main drive system functions and the ride data.
  • Page 50: Description Of Controls And Screens

    Description Description of controls and screens 3.4.1 Handlebars Figure 42: Detailed view of handlebars with BOSCH Kiox300, example 1, 6 Handle LED Remote control panel Rear wheel hand brake (behind handlebars) Air valve cap Bell Sag setting wheel Kiox300 display Shifter Front wheel hand brake (behind handlebars) MY22B0a - 52_1.0_16.09.2021...
  • Page 51: Control Panel

    Description 3.4.2 Control panel The control panel on the handlebars is the on-board computer. It controls the system and all indicators on the display screen using six buttons. Figure 43: Overview of BOSCH LED Remote control panel Symbol Designation Symbol Designation >...
  • Page 52: System Message

    Description 1. Selected level of assistance indicator 3. Battery level indicator (control panel) The higher the selected level of assistance, the The battery level indicator (control panel) shows more the drive system assists with pedalling. the battery charge level. You can also see the battery charge level on the LEDs on the battery eMTB mode is available for Performance Line CX itself.
  • Page 53: Creating A User Account

    Description 3.4.2.2 Creating a user account 3.4.2.5 Lock function The rider needs to register on a PC or their When the lock function is used, the on-board smartphone and create a user account to use all computer acts in a similar way to a key for the the drive system’s functions.
  • Page 54: Battery Level Indicator (Battery)

    Description 3.4.3 Battery level indicator (battery) Each battery has its own level indicator: Figure 44: Position of battery level indicator (1) The five green LEDs on the battery level indicator battery show the charge level when the battery is switched on. Each LED represents about 20% battery capacity.
  • Page 55: Gear Shift

    Description 3.4.4 Gear shift 3.4.4.1 SHIMANO SW-E7000 derailleur gears Only applies to vehicles with this equipment The gear shift unit is on the left of the handlebars. The gear shift unit features 2 buttons. Figure 45: SHIMANO SW-E7000 gear shift Up button (gear shift) Down button (gear shift) MY22B0a - 52_1.0_16.09.2021...
  • Page 56: Hand Brake

    Description 3.4.5 Hand brake There is a hand brake on the left and right of the handlebars. Figure 46: Front wheel (2) and rear (1) brake levers – Shimano brake used as an example • The left-hand brake controls the front wheel brake.
  • Page 57: Technical Data

    Description Technical data 3.5.1 Pedelec 3.5.5 LED Remote on-board computer Internal lithium ion battery 3.7 V, 75 mAh Power output/system 250 W (0.25 kW) Charging temperature 0 °C…+45 °C Shut-off speed 25 km/h Operating temperature -5 °C…+40 °C Charging temperature 0 °C…+45 °C Storage temperature +10 °C…+50 °C...
  • Page 58: Bosch Powertube 750 Battery

    Description 3.5.8 BOSCH PowerTube 750 battery Nominal voltage 36 V Nominal capacity 20.1 Ah Energy 750 Wh Weight 4.4 kg Protection class IP54 Operating temperature -5… +40 °C Storage temperature +10… +40 °C Permitted charging temperature 0… 40 °C range Table 22: Technical data for BOSCH PowerTube 750, BBP3770 horizontal, BBP3771 vertical MY22B0a - 52_1.0_16.09.2021...
  • Page 59: Tightening Torques

    Description 3.5.9 Tightening torques Model Tightening torque Screw On-board computer SC-E5003 Attachment screw 0.8 Nm 3 mm hex bit Shifter SHIMANO DEORE SL-M4100 Attachment screw 3 Nm 4 mm hex bit SHIMANO DEORE SL-M5100 Attachment screw 3 Nm 4 mm hex bit SHIMANO DEORE SL-M6100 Attachment screw 3 Nm...
  • Page 60 Description eightpins H01 Seat post axle 8 Nm 6 mm hex bit Slipper clutch 18 Nm 3 mm hex bit Valve cap 0.5 Nm 5 mm hex bit Postpin axle 8 Nm 5 mm hex bit Rear clamping screw (saddle) 8 Nm 3 mm hex bit M5 attachment screw for outer sleeve...
  • Page 61: Transporting And Storing

    About these operating instructions Transporting and storing Weight and dimensions for transportation Weight and dimensions during transport 41 cm 44 cm 22-15-1062 48 cm 54 cm 60 cm 41 cm 41 cm 44 cm 44 cm 22-15-1064 22-15-0064 48 cm 48 cm 54 cm 54 cm...
  • Page 62 About these operating instructions 41 cm 44 cm 44 cm 22-18-3017 48 cm 22-18-0018 48 cm 51 cm 54 cm 44 cm 44 cm 48 cm 22-18-3018 48 cm 51 cm 22-18-0019 54 cm 56 cm 60 cm 44 cm 41 cm 22-18-3019 48 cm...
  • Page 63: Designated Handles, Lifting Points

    About these operating instructions 41 cm 44 cm 22-18-5026 48 cm 54 cm 41 cm 44 cm 22-18-5033 48 cm 54 cm 41 cm 44 cm 22-18-5034 48 cm 54 cm 44 cm 48 cm 22-18-5035 54 cm 60 cm Table 24: Type number, model and pedelec type ** Vehicle weight without battery # Not yet available when the instructions were...
  • Page 64: Transportation

    Transportation and storage Transportation 4.3.2 Transporting the pedelec Bicycle rack systems which use the handlebars or frame to hold the pedelec in an upside-down CAUTION position exert inadmissible forces on its components during transportation. This can cause Crash caused by unintentional activation the supporting parts to break.
  • Page 65: Storing

    Transportation and storage Storing  Store the pedelec, on-board computer, battery  If the pedelec is removed from service for and charger in a clean, dry place where they longer than four weeks, you need to prepare it are protected from sunlight. for a break in operation.
  • Page 66: Assembly 5.1 Unpacking

    Assembly Assembly Scope of delivery WARNING  1 pre-assembled pedelec  1 front wheel Risk of eye injury Problems may arise if components are set  2 pedals incorrectly. They may cause serious injuries to  2 quick releases (optional) the face.
  • Page 67: Commissioning

    Assembly Commissioning Only trained specialist staff may perform initial commissioning since initial commissioning of the pedelec requires special tools and specialist knowledge. Experience has shown that a pedelec which has not yet been sold is automatically handed to customers as soon as it appears ready to ride. ...
  • Page 68: Securing The Powertube Bs3 Battery Mount

    Assembly 5.3.1.1 Securing the PowerTube BS3 battery mount Only applies to pedelecs with this equipment The BOSCH PowerTube BS3 battery mount must be secured by clamping a clip on its rear. 1 Use a TORX® T25 wrench to undo the screws in the battery mount.
  • Page 69: Preparing The Wheel

    Assembly 5.3.2 Preparing the wheel There is an arrow on the sides of the tyres with the inscription ROTATION to show the direction of rotation. The inscription says DRIVE on older tyres. The rotation direction arrow indicates the recommended direction of rotation. On road tyres, the direction of rotation is mainly for optical reasons.
  • Page 70: Installing The Wheel In The Suntour Fork

    Assembly 5.3.3 Installing the wheel in the SUNTOUR fork Only applies to Suntour forks with this equipment 5.3.3.1 Screw-on axle (12AH2 and 15AH2) Only applies to Suntour forks with this equipment 4 Insert the securing screw on the non-drive side. ...
  • Page 71: Mm Cross Axle

    Assembly 5.3.3.2 20 mm cross axle Only applies to Suntour forks with this equipment 2 Tighten the cross axle with the red handle. CAUTION Crash caused by loose quick release axle A faulty or incorrectly installed cross axle may become caught in the brake disc and block the wheel.
  • Page 72 Assembly 5 Check the position and clamping force of the quick release lever. The quick release lever must be flush with the shock absorber. Figure 61: Perfect position for the clamping lever 6 Use 4 mm hexagon socket spanner to adjust the clamping lever clamping force if required.
  • Page 73: Q-Loc Quick Release

    Assembly 5.3.3.3 Q-LOC quick release Only applies to Suntour forks with this equipment 1 Push in the quick release until you can hear a click. Make sure that the flange is extended. CAUTION Crash caused by unfastened quick release A faulty or incorrectly installed quick release may become caught in the brake disc and block the wheel.
  • Page 74: Fitting The Pedals

    Assembly 5.3.4 Fitting the pedals The pedals have two different threads to ensure 3 Turn the pedal marked R anti-clockwise by they don’t come loose while the rider is pedalling. hand into the crank arm on the right as seen when facing the direction of travel.
  • Page 75: Preparing The Limotec Seat Post

    Assembly 5.3.5 Preparing the LIMOTEC seat post Only applies to pedelecs with this equipment 1 Use the seat height formula to calculate the optimum seat post height for the length of rider's leg: Seat height (SH) = inner leg length (I) × 0.9 2 Lower the seat post further into the seat tube 3 The seat post Bowden cable must be tightened in the frame up to the remote control to the...
  • Page 76: Checking The Stem And Handlebars

    Assembly 5.3.6 Checking the stem and handlebars 5.3.6.1 Checking the connections 5.3.6.3 Checking the headset backlash 1 Stand in front of the pedelec. Clamp the front 1 Place the fingers of one hand on the upper wheel between your legs. Grasp the handlebar headset cup.
  • Page 77: Operation

    Operation Operation Risks and hazards WARNING WARNING Injuries and death caused by distraction Injuries and fatalities caused by blind spots A lack of concentration while riding increases the Other road users, trucks, cars and pedestrians risk of an accident. This may cause a crash with often underestimate the speed of pedelecs.
  • Page 78 Operation CAUTION CAUTION Crash caused by material fatigue Crash caused by soiling Intensive use can cause material fatigue. A Heavy soiling can impair pedelec functions, such component may suddenly fail in case of material as braking. This may cause a crash with injuries. fatigue.
  • Page 79: Tips For A Greater Range

    Operation Tips for a greater range The pedelec's range depends on many Gear shift influencing factors. A single battery charge may  Use a low gear and a low level of assistance on only last fewer than 20 kilometres but much more hills and when setting off.
  • Page 80: Error Message

    Operation Error message 6.3.1 On-board computer The control panel indicates whether a critical or 6.3.2 Rechargeable battery less critical error has arisen in the drive system. The battery is protected against deep discharge, The error messages generated by the drive overcharging, overheating and short circuits by system can be read in the eBike Flow app and by Electronic Cell Protection (ECP).
  • Page 81: Instruction And Customer Service

    Operation Instruction and customer service The supplying specialist dealer will provide 6.5.1 Preparing customer service. Contact details can be found on The following tools are required to adjust the the pedelec pass for these operating instructions. pedelec: The specialist dealer will explain all the pedelec functions to the new owner in person, this being when the specialist dealer hands over the pedelec Tape measure...
  • Page 82: Pedelec Adjustment Procedure

    Operation 6.5.2 Pedelec adjustment procedure  Observe the correct order for adjustment. For pedelecs with components only Sequence Adjustment Section Saddle • Straighten saddle 6.5.4.1 • Adjust saddle height 6.5.4.2 • Adjust saddle position 6.5.4.4 • Adjust saddle tilt 6.5.4.5 Handlebars 6.5.5 Stem...
  • Page 83: Determining The Sitting Position

    Operation 6.5.3 Determining the sitting position The starting point for a comfortable posture is the correct position of the pelvis. If the pelvis is in the wrong position, it can cause different types of pain, e.g. in the shoulder or back. Figure 70: The pelvis is in the right position (green) or incorrect position (red) The pelvis is in the right position if the spine forms...
  • Page 84 Operation Position on roadster Position on city bike Position on trekking Position on sports bike bike Upright, almost vertical Slightly inclined upper Considerably inclined Sharply inclined upper posture, body, upper body, body, back at an angle of back at an angle of 60°– back at an angle of 30°–...
  • Page 85: Adjusting The Saddle

    Operation 6.5.4 Adjusting the saddle 6.5.4.1 Straightening the saddle 6.5.4.2 Adjusting the saddle height  To adjust the saddle height safely, either:  Position saddle in direction of travel. In doing • Push the pedelec near to a wall so that the rider so, align the tip of the saddle with the top tube.
  • Page 86: Setting The Saddle Height With The Remote Control

    Operation 5 Open the quick release on the seat post to 6.5.4.3 Setting the saddle height with the remote control change the seat height (1). To do so, push the clamping lever away from the seat post (3). Use the seat height formula to set the saddle height: Seat height (SH) = inner leg length (I) ×...
  • Page 87: Adjusting The Saddle Position

    Operation 6.5.4.4 Adjusting the saddle position 3 Unfasten and adjust the designated screw connections, and clamp them with the The saddle can be shifted on the saddle frame. maximum tightening torque for the saddle The right horizontal position ensures an optimal clamping screws.
  • Page 88: Handlebars

    Operation 6.5.5 Handlebars  Check handlebar width and hand position. The narrower the shoulders are, the greater the bend of the handlebars should be (maximum 28°).  Choose different handlebars if necessary. Contact specialist dealer. Straight handlebars are advisable for sports bikes (e.g.
  • Page 89: Stem

    Operation 6.5.6 Stem 6.5.6.1 Adjusting the handlebar height with Adjusting the quick release clamping force quick release Only applies to pedelecs with this equipment CAUTION 1 Open the stem clamping lever. Crash caused by incorrectly set clamping force Applying excessive clamping force damages the quick release.
  • Page 90: Setting The Quill Stem

    Operation 6.5.6.2 Setting the quill stem 6.5.6.3 Adjusting the Ahead stem Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment In the case of a quill stem, the stem and fork In the case of an Ahead stem, the stem is placed steerer form a permanently interconnected directly on the fork steerer, which protrudes over component, which is clamped in the fork steerer.
  • Page 91: Adjusting The Angle-Adjustable Stem

    Operation 6.5.6.4 Adjusting the angle-adjustable stem Only applies to pedelecs with this equipment Angle-adjustable stems are available in different lengths for quill and Ahead stems. Figure 85: Different versions of angle-adjustable stems Adjusting the stem angle (c) changes both the distance from the upper body to the handlebars (b) and the handlebar height (a).
  • Page 92: Ergonomic Handles

    Operation 6.5.7 Ergonomic handles In the case of ergonomically shaped handles, the palm rests on the anatomically shaped handle. A greater contact surface means that the pressure is more evenly distributed. Nerves and vessels are no longer squeezed in the carpal tunnel. Figure 87: Correct (1) and incorrect (2) position of the handle 1 Undo the handle screw.
  • Page 93: Tyres

    Operation 6.5.8 Tyres It is not possible to offer a general recommended Tyre pressure in bar for body tyre pressure for a particular pedelec or tyre. The weight correct tyre pressure largely depends on the Tyre width about about about weight load on the tyres, mainly determined by 60 kg 80 kg...
  • Page 94: Brake

    Operation 6.5.9 Brake The brake lever grip distance can be adjusted to 6.5.9.2 Brake handle tilt angle ensure that it can be reached more easily. The The nerves that pass through the carpal tunnel pressure point can also be adjusted to the rider's are connected to the thumb and the index and preferences.
  • Page 95: Determining The Grip Distance

    Operation 2 Set the brake lever angle as indicated in the table. 20 – 25° > 10 cm 25 – 30° 0 – 10 cm 30 – 35° 0 – 10 cm 35 – 45° > 10 cm Saddle-handlebar height Brake angle difference (mm) >10...
  • Page 96: Retracting The Brake Linings

    Operation 6.5.9.4 Retracting the brake linings Disc brakes require wearing-in time. The braking force increases over time. The braking force is increased during break-in time. This is also the case when the brake pads or brake discs are replaced. 1 Accelerate pedelec to 25 km/h. 2 Brake pedelec until it comes to a halt.
  • Page 97: Tyres

    Operation 6.5.10 Tyres It is not possible to offer a general recommended Tyre pressure in bar for body tyre pressure for a particular pedelec or tyre. The weight correct tyre pressure largely depends on the Tyre width about about about weight load on the tyres, mainly determined by 60 kg 80 kg...
  • Page 98: Grip Distance On A Shimano St-Ef41 Brake Lever

    Operation 6.5.10.1 Grip distance on a SHIMANO ST-EF41 brake lever Only applies to pedelecs with this equipment  Turn setting screw anti-clockwise towards The brake lever position can be adjusted to the rider's requirements. Such adjustment does not minus (–). affect the pressure point or the position of the ...
  • Page 99: Grip Distance On A Shimano St-Ef41 Brake Lever

    Operation 6.5.10.2 Grip distance on a SHIMANO ST-EF41 brake lever Only applies to pedelecs with brakes: BL-M4100 BL-M7100 BL-M8100 BL-MT200 BL-MT201 BL-MT400 BL-MT401 BL-MT402 BL-T6000 GRX ST-RX600 M7100 M8100 RS785 The brake lever position can be adjusted to the rider's requirements. Contact your specialist dealer.
  • Page 100: Suspension

    Operation 6.5.11 Suspension  Follow the the correct order for adjustment. A pedelec’s fork suspension and rear frame damper suspension can be adjusted to the rider's weight in up to six increments, depending on the suspension system. For pedelecs with components only Sequence Adjustment Section...
  • Page 101: Adjusting The Suntour Fork Steel Suspension

    Operation 6.5.12.1 Adjusting the Suntour fork steel suspension Only applies to pedelecs with this equipment 1 You will find the sag setting wheel (1) beneath the plastic cover on the crown. Remove the plastic cover. Figure 97: Sag setting wheel (1) on the suspension fork crown ...
  • Page 102: Adjusting The Suntour Fork Air Suspension

    Operation 6.5.12.2 Adjusting the Suntour fork air suspension Only applies to pedelecs with this equipment  The air valve is located beneath the air valve 1 Attach a high-pressure damper pump to the air cap on the crown. Twist off the air valve cap. valve.
  • Page 103: Rockshox Paragon Silver Coil Spring

    Operation 6.5.12.3 ROCKSHOX Paragon Silver coil spring Only applies to pedelecs with this equipment 1 Put on your normal cycling clothing, including 5 Check the sag. baggage. Ask someone to hold the bicycle. Setting Stand on the pedals while wearing cycling clothing.
  • Page 104 Operation 7 Take off the cover cap to remove or reposition the preload spacer.  On a new vehicle, the 5-mm preload position of the preload spacer is positioned as standard (1). Figure 102: Screwing and unscrewing the preload adjustment ring ...
  • Page 105: Adjusting The Rockshox Coil Spring With An External Preload Adjuster

    Operation 6.5.12.4 Adjusting the RockShox coil spring with an external preload adjuster Only applies to pedelecs with this equipment 1 Turn the preload adjustment ring anti- 6 Note distance between dust wiper and the O- clockwise until it locks into position ring.
  • Page 106: Adjusting The Rockshox Fork Coil Spring With Spacer For Pre-Tensioning

    Operation 6.5.12.5 Adjusting the ROCKSHOX fork coil spring with spacer for pre-tensioning Only applies to pedelecs with this equipment 1 Put on normal cycling clothing (including 7 Check the sag. baggage). Setting 2 Ask someone to hold the bicycle. Prohibited >30% 3 Stand on the pedals.
  • Page 107 Operation Adjusting preload internally  Only your specialist dealer may make an internal adjustment to the preload. Preload spacers compress or decompress the spring without changing deflection. Figure 111: Screwing and unscrewing the preload adjustment ring The coil spring can be preloaded with the maximum number of preload spacers specified for the fork model in question.
  • Page 108: Adjust The Rear Frame Damper Sag

    Operation 6.5.13 Adjust the rear frame damper sag Settings on the chassis change ride performance significantly. The rider needs to get used to the pedelec and break it in to prevent accidents. Greater sag (20%–30%) A greater sag increases sensitivity to bumps, thus producing greater suspension motion.
  • Page 109: Adjusting The Suntour Rear Frame Damper

    Operation 6.5.13.1 Adjusting the Suntour rear frame damper Only applies to pedelecs with this equipment Every rear frame damper has a specific delivery After setting up the rear wheel damper, check the These levels are starting air pressure ex works. sag to ensure the recommended sag settings are points.
  • Page 110: Adjusting The Rockshox Rear Frame Damper

    Operation 6.5.13.2 Adjusting the RockShox rear frame damper Only applies to pedelecs with this equipment  The fork sag is adjusted. Weight Air pressure  When adjusting the sag, ensure that all dampers Pound per are in the open position, i.e. turned anti-clockwise Kilogram Pound (lbs) square inch...
  • Page 111 Operation 11 Read the sag value on the scale. The optimum sag percentage is 25%. The sag level may be adjusted by ± 5%, depending on the rider's preferences (20% to 30%). 12 The air pressure must be adjusted if the sag level is not reached.
  • Page 112: Fork Rebound Damping

    Operation 6.5.14 Fork rebound damping Only applies to pedelecs with this equipment Rebound damping in the suspension fork and the Rebound damping needs to be increased to rear frame damper determines the speed at which achieve an optimal setting if the air pressure or the rear frame damper rebounds after being spring stiffness are increased.
  • Page 113: Adjusting The Suntour Fork Rebound Damping

    Operation 6.5.14.1 Adjusting the Suntour fork rebound damping Only applies to pedelecs with this equipment Figure 115: Example of Suntour rebound screw (1)  The fork sag is adjusted. 1 Turn the rebound screw in a clockwise direction to the closed position until it stops. 2 Turn the rebound screw slightly in an anti- clockwise direction.
  • Page 114: Adjusting The Rockshox Suspension Fork

    Operation 6.5.14.2 Adjusting the RockShox suspension fork Only applies to pedelecs with this equipment Figure 116: Adjusting the RockShox rebound  The fork sag is adjusted.  Turn the rebound screw clockwise damper towards the tortoise symbol.  The rebound speed is decreased (slower return).
  • Page 115: Adjusting The Rear Frame Damper Rebound Damper

    Operation 6.5.15 Adjusting the rear frame damper rebound damper Only applies to pedelecs with this equipment The rear frame damper rebounds at a controlled frame damper rebounds in a controlled way, so speed if it is optimally adjusted. The rear wheel that the rider remains sitting in a horizontal does not bounce off rough surfaces or the ground;...
  • Page 116: Adjusting The Rockshox Rear Frame Damper

    Operation 6.5.15.1 Adjusting the RockShox rear frame damper Only applies to pedelecs with this equipment Figure 118: Position and shape of the rebound adjuster (red) depends on the model  The sag in the rear frame damper is adjusted.  Turn rebound adjuster clockwise. ...
  • Page 117: Compression Adjuster On Rear Frame Damper

    Operation 6.5.16 Compression adjuster on rear frame damper When optimally adjusted, the rear frame damper deflects quickly and unhindered when the bike hits bumps and absorbs a bump. Traction is retained (blue line). The saddle rises slightly when absorbing a bump (green line). Compression adjuster set to hard Compression adjuster set to soft •...
  • Page 118: Adjusting The Suntour Compression Adjuster

    Operation 6.5.16.1 Adjusting the Suntour compression adjuster Only applies to pedelecs with this equipment Figure 120: Suntour compression adjuster (1) on the rear frame damper 1 Set the compression adjuster to the middle position. 2 Ride the pedelec over a small obstacle. ...
  • Page 119: Adjusting The Rockshox Compression Adjuster

    Operation 6.5.16.2 Adjusting the RockShox compression adjuster Only applies to pedelecs with this equipment Figure 121: Position and shape of the compression adjuster (blue) depends on the model 1 Set the compression adjuster to the middle position. 2 Ride the pedelec over a small obstacle. ...
  • Page 120: Adjusting The Rockshox Threshold

    Operation 6.5.16.3 Adjusting the RockShox threshold Only applies to pedelecs with this equipment Figure 122: The lever’s open position (1) and threshold position (2)  Place threshold lever in the threshold position (2).  The threshold function is switched on. ...
  • Page 121: Lighting

    Operation 6.5.17 Lighting Example 1 If the front light is positioned too high, oncoming traffic will be dazzled. This can cause a serious accident with fatalities. Example 2 Positioning the front light correctly can ensure that oncoming traffic is not dazzled and no-one is put at risk. Example 3 If the front light is positioned too low, the space ahead is not illuminated to an optimum extent and the rider's vision is reduced in the dark.
  • Page 122 Operation 4 Place pedelec 5 m from the wall. 6 Switch on riding light. 5 Stand the pedelec up straight. Hold the handlebars straight with both hands. Do not use the kickstand. Figure 126: Light positioned too high (1), correctly (2) and too low (3) 7 Check the position of the light beam.
  • Page 123: On-Board Computer

    About these operating instructions 6.5.18 On-board computer A smartphone with the eBike Flow application is 7 Follow the instructions on the display. required to use all drive system functions. The  The user data will be synchronised once the pedelec is connected to the app via a Bluetooth® pairing process is complete.
  • Page 124: Setting Up The Lock Function (Optional)

    About these operating instructions 6.5.18.5 Setting up the lock function (optional) The user account can be used to activate the lock function. This will create a digital key on the smartphone, which is required to start the drive system. Once the lock function is switched on, the pedelec can only be put into use if: •...
  • Page 125: Accessories

    Operation Accessories We recommend a parking stand into which either the front wheel or rear wheel can be inserted CAUTION securely for pedelecs which do not have a kickstand. The following accessories are Risk of crushing due to exposed springs recommended: The child may crush his/her fingers on exposed Description...
  • Page 126: Trailer

    Operation 6.6.2 Trailer 6.6.2.1 Approval for trailer with Enviolo hub Only applies to pedelecs with this equipment CAUTION Only compatible bicycle trailers are approved for ENVIOLO hub gears. Crash caused by brake failure KETTLER The braking distance may be longer if the trailer is carrying excessive load.
  • Page 127: Approval For Trailer With Rohloff Hub

    Operation 6.6.4 Tubeless and airless tyres 6.6.2.2 Approval for trailer with ROHLOFF hub Only applies to pedelecs with this equipment Bicycle riding without tubes reduces the risk of tyre punctures or even avoids them completely. ROHLOFF Speedhub 500/14 The specialist dealer will advise on choosing a As a basic rule, it is permitted to use a trailer suitable tyre system for the pedelec.
  • Page 128: Personal Protective Equipment And Accessories For Road Safety

    Operation Personal protective equipment and accessories for road safety Seeing and being seen is crucial in road traffic. 7 The two separate brakes on the pedelec must The following requirements must be met for riding work at all times. a road-safe vehicle on public roads. 8 The clear sounding bell must be fitted and must work.
  • Page 129: Straightening The Quickly Adjustable Stem

    Operation Straightening the quickly 6.10 Using the pannier rack adjustable stem CAUTION Only applies to pedelecs with this equipment 1 Open stem clamping lever. Crash caused by loaded pannier rack The pedelec is handled differently with a loaded pannier rack, in particular when the rider needs to steer and brake.
  • Page 130: Raising The Kickstand

    Operation 6.13 Using the pedals  The ball of the foot is placed on the pedal when riding and pedalling. Figure 132: The maximum load bearing (1) capacity is indicated on the pannier rack.  Never exceed the maximum permitted total weight when packing the pannier.
  • Page 131: Using The Battery

    Operation 6.16 Using the battery  Switch off the battery and the drive system before 6.16.1.1 Inserting the battery removing or inserting the battery.  The key is inserted in the lock.  The lock is unlocked. 6.16.1 Removing the battery Figure 135: Inserting the integrated battery Figure 134: Removing the integrated battery 1 Place the battery into the lower mount with the...
  • Page 132: Charging The Battery

    Operation 6.16.2 Charging the battery 4 Once charging is complete, disconnect the battery from the charger. The battery can remain on the pedelec or can be 5 Disconnect the charger from the mains. removed for charging. Interrupting the charging process does not damage the battery. The battery is fitted with a temperature monitoring system which only allows charging within a temperature range between 0 °C and 40 °C.
  • Page 133: Using Pedelec With The Electric Drive System

    Operation 6.17 Using pedelec with the electric drive system 6.17.1 Switching on the electric drive On-Off button (battery) system  Press the On-Off button (battery) briefly.  All LEDs on the control panel will light up briefly. CAUTION  The battery level is displayed in colour by the battery level indicator (control panel) and the Crash caused by lack of readiness for braking configured level of assistance by the indicator...
  • Page 134: Using The On-Board Computer

    About these operating instructions 6.18 Using the on-board computer Symbol Designation > Increase brightness button/ forward button Notice < Decrease brightness button/ back button  Never use on-board computer, the display or Plus button/ light button the display mount as a handle. If the on-board computer, display or display mount are used to 10 –...
  • Page 135: Using The Riding Light

    About these operating instructions 6.18.3 Using the riding light 6.18.5 Using the push assist system  The drive system needs to be already switched on to turn on the riding light. CAUTION Injury from pedals or wheels The pedals and the drive wheel turn when the push assist system is used.
  • Page 136: Selecting The Level Of Assistance

    About these operating instructions 6.18.6 Selecting the level of assistance 1 Press Push assist button for longer than 1 seconds. Hold down the button. The control panel is used to set how much the  The battery level indicator goes out and a white electric drive should assist the rider when running light in the direction of travel indicates pedalling.
  • Page 137: Brake

    Operation 6.19 Brake 6.19.1 Using the brake lever WARNING Crash caused by brake failure Oil or lubricant on the brake disc in a disc brake or on the rim of a rim brake can cause the brake to fail completely. This may cause a crash with serious injuries.
  • Page 138: Gear Shift

    Operation 6.20 Gear shift The selection of the appropriate gear is a Lever A switches from a smaller pinion to a larger prerequisite for a physically comfortable ride and one. The number of pinions switched depends on making sure that the electric drive system the selected position of lever A.
  • Page 139: Suspension And Damping

    Operation 6.21 Suspension and damping Compression adjuster set to hard Compression adjuster set to soft • Causes the suspension fork to move higher within • Causes the fork to deflect quickly and easily. This the deflection range. This improves efficiency, makes it easier to maintain speed and maintains momentum and makes it easier to ride momentum when riding over uneven rugged...
  • Page 140: Adjusting The Suntour Compression Adjuster

    Operation 6.21.1 Adjusting the Suntour compression adjuster Figure 146: Suntour compression adjuster in open (1) and closed (2) position  Place compression adjuster in the OPEN position.  The compression adjuster is open.  Place compression adjuster in the LOCK position.
  • Page 141: Adjusting The Rockshox Compression Adjuster

    Operation 6.21.1.1 Adjusting the RockShox compression adjuster  Turn compression adjuster clockwise.  The damping and compression hardness is increased and the deflection stroke speed is reduced. Efficiency on hilly and flat terrain is improved. Figure 147: Changing compression adjuster to a harder setting ...
  • Page 142: Parking The Pedelec

    Operation 6.22 Parking the pedelec Check list after each ride Notice Cleaning Heat or direct sunlight can cause the tyre pressure  Lights and reflectors Section 7.2.5 to increase above the permitted maximum  Brake Section 7.2.5 pressure. This can destroy the tyres. ...
  • Page 143: Screwing In The Quickly Adjustable Stem

    Operation 6.22.1 Screwing in the quickly adjustable stem Only applies to pedelecs with this equipment Screw in the quickly adjustable stem to save 3 Turn handlebars 90° in a clockwise direction. space when parking. 1 Open stem clamping lever. Figure 149: Example of All Up with open stem clamping lever Figure 151: Example of All Up screwed in 2 Pull handlebars into highest possible position.
  • Page 144: Activating The Lock Function

    Operation 6.22.2 Activating the lock function Only applies to pedelecs with this equipment  Remove the on-board computer used during set-up.  The lock function is activated. The drive system now provides no assistance. However, the rider can continue to use the pedelec without assistance.
  • Page 145: Cleaning, Servicing And Maintenance

    Cleaning, servicing and maintenance Cleaning, servicing and maintenance  Clean, service and maintain pedelec as indicated on check list. Complying with these measures is the only way to reduce wear on components, increase the operating hours and guarantee safety. Check list before each ride Check list for weekly tasks Check everything is sufficiently Clean chain...
  • Page 146 Cleaning, servicing and maintenance Check list for monthly tasks Check list for monthly tasks   Cleaning the battery Section 7.3.2 Clean hub Section 7.3.12   Clean control panel Section 7.3.1 Cleaning the frame Section 7.3.4   Clean on-board computer Section 7.3.1 Clean tyres Section 7.3.10...
  • Page 147 Cleaning, servicing and maintenance Check list for tasks to do every six months (or every 1,000 Check list for tasks to do every six months (or every 1,000 Check Bowden cables gear  Check steering headset Section 8.5.6  Section 7.5.10.2 shift ...
  • Page 148 Cleaning, servicing and maintenance CAUTION WARNING Crash and falling caused by unintentional Crash caused by brake failure activation Oil or lubricant on the brake disc in a disc brake There is a risk of injury if the drive system is or on the rim of a rim brake can cause the brake activated unintentionally.
  • Page 149: Before Each Ride

    Cleaning and servicing Before each ride Complying with these cleaning instructions is the 7.1.5 Checking the pannier rack only way to reduce wear on components, increase 1 Hold onto pedelec by its frame. Hold onto the operating hours and guarantee safety. pannier rack with the other hand.
  • Page 150: Checking The Bell

    Cleaning and servicing 7.1.10 Checking the bell 1 Press the bell button downwards. 2 Let button spring back.  If you do not hear a clear, distinct ring of the bell, replace bell. Contact specialist dealer. 7.1.11 Checking the handles ...
  • Page 151: After Each Ride

    Cleaning and servicing After each ride Complying with these cleaning instructions is the 7.2.5 Cleaning the brake only way to reduce wear on components, increase the operating hours and guarantee safety. The following items should be ready for use to ...
  • Page 152: Basic Cleaning

    Cleaning and servicing Basic cleaning Complying with these basic cleaning instructions 7.3.2 Rechargeable battery is the only way to reduce wear on components, increase the operating hours and guarantee safety. The following are required for basic cleaning: CAUTION Tool Cleaning agent Risk of fire and explosion due to penetration by water The battery is only protected from simple spray...
  • Page 153: Frame, Fork, Pannier Rack, Guards And Kickstand

    Cleaning and servicing 7.3.4 Frame, fork, pannier rack, guards 7.3.7.1 Leather handles and kickstand Leather is a natural product and has similar properties to human skin. Regular cleaning and care help to prevent leather dehydrating, fading or becoming brittle or stained. 1 Soak the components with dish-washing detergent if the dirt is thick and ingrained.
  • Page 154: Leather Saddle

    Cleaning and servicing 7.3.9.1 Leather saddle 7.3.12 Hub Leather is a natural product and has similar 1 Put on protective gloves. properties to human skin. Regular cleaning and 2 Remove dirt from hub with a sponge and soapy care help to prevent leather dehydrating, fading or water.
  • Page 155: Brake

    Cleaning and servicing 7.3.15 Brake 7.3.18 Chain 7.3.15.1 Brake lever Notice  Carefully clean the brake levers with a damp, soft cloth.  Never use aggressive (acid-based) cleaners, rust removers or degreasers when cleaning 7.3.16 Brake disc the chain.  Never use gun oil or rust remover spray. ...
  • Page 156: Servicing

    Cleaning and servicing Servicing Complying with these servicing instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Battery terminal grease Table 46: Required tools and cleaning agents for servicing 7.4.1 Frame Notice Figure 152: Diagram showing wear, operating hours (x) ...
  • Page 157: Pannier Rack

    Cleaning and servicing 7.4.3 Pannier rack 4 If you have a Speedlifter Twist, also apply oil to the unlocking bolt groove in the Speedlifter body. 5 Apply a little acid-free lubricant grease between the stem quick release lever and the 1 Dry pannier rack with a cloth.
  • Page 158: Seat Post

    Cleaning and servicing 7.4.9 Seat post 7.4.11 Leather saddle 1 Carefully preserve screw connections with wax spray. In doing so, ensure that no wax is applied to the metal contact surfaces. Standard leather care products keep leather 2 Replace the assembly paste protective layer smooth and resistant, brighten its appearance and on the metal contact surfaces on the seat post improve or replace stain protection.
  • Page 159: Gear Shift

    Cleaning and servicing 7.4.14 Gear shift 7.4.16 Caring for the chain 7.4.14.1 Rear derailleur articulated shafts and jockey wheels  Place newspaper or paper towels underneath to collect chain oil. 1 Lift rear wheel.  Treat front and rear derailleur articulated 2 Turn the crank briskly in an anti-clockwise shafts and jockey wheels with Teflon spray.
  • Page 160: Caring For The Chain And All-Round Chain Guard

    Cleaning and servicing 7.4.18 Caring for the brake 7.4.16.1 Caring for the chain and all-round chain guard 7.4.18.1 Caring for the brake  Place newspaper or paper towels underneath to collect chain oil. Notice 1 Lift rear wheel. 2 Turn the crank briskly in an anti-clockwise ...
  • Page 161: Maintenance

    Cleaning and servicing Maintenance The following tools are required for maintenance: 7.5.1.1 Checking the tyre pressure Notice Gloves If the tyre pressure is too low in the tyre, the tyre does not achieve its load bearing capacity. The Ring spanners 8 mm, 9 mm, 10 mm, 13 mm, 14 mm and 15 mm tyre is not stable and may come off the rim.
  • Page 162 Cleaning and servicing Dunlop valve 6 Screw the rim nut gently against the rim with the tips of your fingers. Only applies to pedelecs with this equipment  Correct tyre pressure if necessary (see The tyre pressure cannot be measured on the Section 6.5.10).
  • Page 163: Checking The Tyres

    Cleaning and servicing 7.5.1.2 Checking the tyres The tread is far less important for bicycle tyres 2 Check the side walls for wear. If there are any than it is for car tyres, for example. Consequently, cracks or tears, the tyre must be replaced. tyres can still be used with a worn tread with the exception of tyres on mountain bikes.
  • Page 164: Checking The Rims

    Cleaning and servicing 7.5.1.3 Checking the rims 7.5.1.5 Checking the nipple well The nipple holes can weaken the tyre bed. WARNING  Check to see if cracks are emerging from the nipple holes. Crash caused by a worn rim  If there are cracks radiating from the nipple A worn rim can break and block the wheel.
  • Page 165: Checking The Brake System

    Cleaning and servicing 7.5.2 Checking the brake system 7.5.2.2 Checking the hydraulic system CAUTION 1 Push the brake lever and check whether any brake fluid leaks out of the lines, connections or on the brake linings. Crash caused by brake failure Worn brake discs and brake linings and a lack of ...
  • Page 166: Checking The Disc Brake

    Cleaning and servicing 7.5.2.4 Checking the disc brake Only applies to pedelecs with this equipment Checking the brake linings Checking the brake discs   Check that the brake linings are no less than Put on gloves as the brake disc is very sharp. 1.8 mm wide at any point and there are no less 1 Take hold of brake disc and joggle it gently to than 2.5 mm between the brake lining and...
  • Page 167: Checking The Back-Pedal Brake

    Cleaning and servicing 7.5.2.5 Checking the back-pedal brake Only applies to pedelecs with this equipment  There are sharp corners and edges on the back- pedal brake. Wear gloves. 1 Hold and check counter support to ensure it is firmly attached to rear frame down tube. ...
  • Page 168: Checking The Rim Brake

    Cleaning and servicing 7.5.2.6 Checking the rim brake Only applies to pedelecs with this equipment Checking the brake linings Checking the rim braking surface for wear  We recommend that you also replace the rims The side wall is more prone to wear in rim brakes. at the same time as every second brake lining The wear depends on the stress loads during replacement.
  • Page 169: Checking The Lighting

    Cleaning and servicing 7.5.3 Checking the lighting 1 Check the cable connections on the front and  If the front or rear lights do not come on, take pedelec out of service. Contact specialist rear lights for damage and corrosion and dealer.
  • Page 170: Checking The Stem

    Cleaning and servicing 7.5.4 Checking the stem 7.5.7 Checking the seat post  The stem and quick release system must be 1 Take seat post out of the frame. inspected at regular intervals. The specialist 2 Check seat post for cracks and corrosion. dealer should adjust them if they require 3 Reinsert seat post.
  • Page 171: Checking The Derailleur Gears

    Cleaning and servicing 7.5.10 Checking the gear shift 7.5.9.1 Checking the derailleur gears The chain is tensioned by the rear derailleur in 1 Check whether all gear shift components are pedelecs with derailleur gears. free of damage. 1 Place the pedelec on stand. 2 Contact your specialist dealer if components are damaged.
  • Page 172: Adjusting Gear Shift

    Cleaning and servicing 7.5.11 Adjusting gear shift 7.5.12 Bowden-cable-operated gear shift, single-cable 7.5.11.1 ROHLOFF hub Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment  Adjust the play on the adjusting sleeves on the 1 Check whether the shift cable tension is set in shifter housing to ensure a smooth gear shift.
  • Page 173: Bowden-Cable-Operated Twist Grip, Dual-Cable

    Cleaning and servicing 7.5.14 Bowden-cable-operated twist grip, 7.5.15 Checking kickstand stability dual-cable 1 Place the pedelec on a slight elevation of 5 cm. Only applies to pedelecs with this equipment 2 Extend kickstand.  For a smooth gear shift, set the adjusting 3 Jolt pedelec to check stability.
  • Page 174: Maintenance

    Maintenance Maintenance Initial inspection Component-specific maintenance tasks After 200 km or 4 weeks after purchase High-quality components require extra maintenance. Maintenance tasks require Vibrations produced while riding can cause technical expertise, special tools and special screws and springs that were tightened during lubricants.
  • Page 175 Maintenance Suspension fork maintenance intervals Maintenance intervals for suspension seat post Suntour suspension fork by.schulz suspension seat post  Maintenance 1 Every 50 hours Maintenance After the first 250 km; every  1,500 km after  Maintenance 2 Every 100 hours that FOX suspension fork Suntour suspension seat post...
  • Page 176 Maintenance Maintenance intervals for rear frame damper Maintenance intervals for hub RockShox rear frame damper SHIMANO 11-speed hub  Service air chamber assembly Every 50 hours Internal oil change and maintenance 1,000 km after start of use,then  every 2 years or ...
  • Page 177: Carry Out Initial Inspection

    Maintenance CAUTION WARNING Hazard for the environment due to toxic Injury due to damaged brakes substances Special tools and specialist knowledge are The brake system contains toxic and required to repair the brakes. Incorrect or environmentally harmful oils and lubricants. Such unauthorised assembly can damage the brakes.
  • Page 178: Maintenance Instructions

    Maintenance Maintenance instructions Complying with these maintenance instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Diagnosis and documentation of current status Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection...
  • Page 179 Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.7 O.K. Dirt Cleaning month Once a Care for Section 7.4.8 … O.K. Untreated Talcum powder month Handles before Wear; check if Section 7.1.11 …...
  • Page 180 Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance 6 months … Section 7.4.10 O.K. Untreated 6 months Wear Section 7.5.1.3 … O.K. Defective rim New rim as specified Rims in the parts list once a Wear on brake Section 7.5.2.6...
  • Page 181 Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.8 O.K. Dirt Cleaning month 6 months Care for … O.K. Untreated Leather wax Seat post 6 months Complete clean, …...
  • Page 182 Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Venting … See manufac- O.K. hours turer Cleaning … See manufac- O.K. hours turer Venting … See manufac- O.K. RockShox hours turer suspension seat post Complete mainte- …...
  • Page 183 Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Drive/gear shift Chain/ 6 months Check for damage Check for … O.K. Damage Refasten if necessary cassette/ damage or replace as speci- pinion/chain- fied in parts list ring Chain guard/ 6 months...
  • Page 184 Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Miscellaneous before Stability Section 7.1.5 … O.K. Loose Firm each ride Once a Dirt … Section 7.3.4 O.K. Dirt Cleaning month Pannier rack 6 months Servicing …...
  • Page 185: Servicing The Frame

    Maintenance 8.5.1 Servicing the frame 8.5.3 Servicing axle with quick release 1 Check frame for cracks, warping and damage to the paintwork. CAUTION  If there are any cracks, warping or damage to the paintwork, remove the pedelec from Crash caused by unfastened quick service.
  • Page 186: Maintaining The Stem

    Maintenance  The quick release lever is flush with the lower 8.5.4 Maintaining the stem housing. Incorrectly fastened screws may come loose due  You should be able to see slight impression on to impact. The stem may no longer be firmly fixed the palm of your hand when you close the quick in its position as a result.
  • Page 187: Servicing The Steering Headset

    Maintenance 8.5.6 Servicing the steering headset 8.5.7 Servicing the fork 1 Remove fork. Only applies to pedelecs with this equipment 2 Clean steering headset. If it is very dirty, flush WARNING the bearing with cleaning agents such as WD- 40 or Karamba. Injury due to explosion 3 Check steering headset for damage.
  • Page 188: Servicing The Carbon Suspension Fork

    Maintenance 8.5.7.1 Servicing the carbon suspension fork 8.5.7.2 Servicing the suspension fork 1 Remove fork. 1 Remove fork. 2 Check fork for cracks, warping and damage to 2 Check fork for cracks, warping and damage to the paintwork. the paintwork. 3 You need to distinguish between scratches on ...
  • Page 189: Servicing Seat Post

    Maintenance 8.5.8 Servicing seat post 8.5.8.1 Servicing the carbon seat post Only applies to pedelecs with this equipment WARNING You need to distinguish between scratches on the paintwork and impacts if the carbon seat post Intoxication from lubrication oil paintwork is damaged. The lubrication oil for eightpins seat posts is toxic ...
  • Page 190: By.schulz Suspension Seat Post

    Maintenance 8.5.8.2 by.schulz suspension seat post 8.5.8.3 Suntour suspension seat post Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment 1 Remove seat post from the frame. 1 Remove seat post from the frame. 2 Remove safety and protective cover. 2 Remove safety and protective cover.
  • Page 191: Eightpins Ngs2 Seat Post

    Maintenance 8.5.8.4 eightpins NGS2 seat post Only applies to pedelecs with this equipment Removing the seat post 5 Pull cartridge from the piston rod while pushing the outer sleeve into the frame at the same 1 Use a 2.5 mm hex key to turn the height time to help.
  • Page 192 Maintenance 9 Pull out the outer sleeve end cap from the Caring for the outer sleeve counter support on the Postpin interface on the 1 Detach spring washer or outer sealing ring. seat post. Figure 178: Removed spring washer Figure 176: Pulling the end cap out 2 Carefully remove the wiper from the groove.
  • Page 193 Maintenance 8 Carefully re-insert dry felt ring with one end in Increasing the air pressure the designated groove. 1 Use 3 mm hex spanner to unscrew valve cap. 9 Unfurl felt ring within the outer sleeve, so that it lies on the groove. 10 Carefully press felt ring into the groove by hand.
  • Page 194 Maintenance 5 Use a 3 mm hex spanner to screw the valve lid 3 Set the torque to 18 Nm with a torque wrench back on and tighten with a maximum of 0.5 Nm. and a 6 mm hex bit with a shaft length of at least 25 mm.
  • Page 195 Maintenance installing the outer sleeve and slide bushing Notice 1 Carefully push slide bushing tube into the seat tube.  Never pull Bowden cable forwards at an angle. 2 Press outer sleeve downwards with your hand. 4 Carefully push cartridge into the seat tube. Pull 3 Use a 3 mm hex spanner to fasten the the Bowden cable out of the frame to help.
  • Page 196 Maintenance 9 Carefully insert slide bushing tube into the seat tube. Figure 203: Feeding the height adjustment clamp in 15 Push the seat post carefully downwards and feed into the wiper. Figure 200: Inserting the slide bushing tube into the seat tube 10 Place outer sleeve on the seat tube and push downwards firmly.
  • Page 197: Eightpins H01 Seat Post

    Maintenance 8.5.8.5 eightpins H01 seat post Only applies to pedelecs with this equipment Removing the seat post Removing the outer sleeve and slide bushing 1 Use a 5 mm hex spanner to unscrew the 1 Use a 3 mm hex spanner to remove Postpin axle.
  • Page 198 Maintenance 4 Carefully remove the wiper from the groove. 13 Insert cleaned or new wiper in the upper groove. 14 Stretch spring washer over the wiper. Figure 214: Removing the wiper Figure 218: inserting and fastening the wiper 5 Use a small, sharp object to look for and remove the end of the felt ring.
  • Page 199 Maintenance Clean slide bushing 3 Clean the seat post longitudinal grooves with a damp cloth. 1 Clean the slide bushing tube with a damp cloth. Figure 219: Cleaning the slide bushing tube Figure 222: Cleaning the longitudinal groove Notice 4 Apply grease into the longitudinal groove and on both cross-pieces.
  • Page 200 Maintenance installing the outer sleeve and slide bushing 5 Look at the frame interface through the hole in the Postpin. Push the seat post down until the 1 Carefully push slide bushing tube into the seat Postpin mounting interface on the seat post tube.
  • Page 201: Rear Frame Damper

    Maintenance 8.5.9 Rear frame damper Only applies to pedelecs with this equipment CAUTION WARNING Hazard for the environment due to toxic Injury due to explosion substances The air chamber is pressurised. If the air system The rear frame damper contains toxic and is serviced in a rear frame damper, it can explode environmentally harmful oils and lubricants.
  • Page 202: Fox Component-Specific Maintenance

    Maintenance 8.5.9.1 FOX component-specific maintenance FOX Service must perform maintenance on suspension forks, rear frame dampers and suspension seat posts.  Maintenance includes a complete inspection of interiors/exteriors.  All dampers are reconditioned.  The airtight seals are replaced in air suspension forks.
  • Page 203: Troubleshooting, Fault Clearance And Repair

    About these operating instructions Troubleshooting, fault clearance and repair Troubleshooting and fault 15 Contact your specialist dealer if the drive system won’t start. clearance The control panel indicates whether a critical or less critical error has arisen in the drive system. The error messages generated by the drive system can be read in the eBike Flow app and by the specialist dealer.
  • Page 204: Errors In Assistance Function

    About these operating instructions 9.1.2 Errors in assistance function Symptom Cause Remedy Assistance is not Is the battery charged sufficiently? Check battery is charged. available. Recharge the battery if it is almost flat. Is the system switched on?  Press On-Off button (battery). ...
  • Page 205: Battery Errors

    About these operating instructions 9.1.3 Battery errors Symptom Cause Remedy  Replace old battery with new one. The battery discharges The battery may be at the end of its very quickly. useful life. The battery cannot be Is the charger mains plug firmly Disconnect the charger mains plug and plug it in again.
  • Page 206: Errors On The Control Panel

    About these operating instructions Symptom Cause Remedy There is an unusual Remove from the battery immediately. smell. Contact the fire service immediately. Observe all the warnings in Section 2 Safety. Fumes are emitted from Remove from the battery immediately. the battery. Contact the fire service immediately.
  • Page 207: Other Errors

    Troubleshooting, fault clearance and repair 9.1.6 Other errors Symptom Cause Remedy Two beeps will sound if a Pressed switch mode has been  This is not a malfunction. switch is pressed but the deactivated. switch cannot be operated.  This occurs when a warning or an error is shown on the on- Three beeps are A fault or warning has sounded.
  • Page 208: Suntour Suspension Fork

    Troubleshooting, fault clearance and repair 9.1.7 Suntour suspension fork 9.1.7.1 Rebound too fast The suspension fork rebounds too quickly, Fork head and handlebars are deflected upwards producing a "pogo stick" effect, where the wheel if the wheel bounces back from the ground. Body lifts from the ground in an uncontrolled way.
  • Page 209: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.1.7.2 Rebounding too slowly The fork does not rebound quickly enough after The fork remains in a deflected state, causing the absorbing a bump. The fork also remains headset and handlebars to move to a lower deflected over subsequent bumps, which reduces position.
  • Page 210: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.1.7.3 Suspension too soft on inclines The fork deflects at a low point in the terrain. The deflection is quickly used up, body weight shifts forward and the pedelec loses some momentum. Figure 235: Excessively soft suspension in the suspension fork on hilly terrain Solution Figure 236: Changing compression adjuster to a harder setting...
  • Page 211: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.1.7.4 Excessively hard damping on bumps When the bike hits a bump, the fork deflects too The headset and handlebars are deflected slowly and the wheel lifts up from the bump. upwards significantly, which can impair control. Traction decreases when the wheel no longer touches the ground.
  • Page 212: Rockshox Suspension Fork

    Troubleshooting, fault clearance and repair 9.1.8 RockShox suspension fork 9.1.8.1 Rebound too fast The suspension fork rebounds too quickly, Fork head and handlebars are deflected upwards producing a "pogo stick" effect, where the wheel if the wheel bounces back from the ground. Body lifts from the ground in an uncontrolled way.
  • Page 213: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.1.8.2 Rebounding too slowly The fork does not rebound quickly enough after The fork remains in a deflected state, causing the absorbing a bump. The fork also remains headset and handlebars to move to a lower deflected over subsequent bumps, which reduces position.
  • Page 214: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.1.8.3 Suspension too soft on inclines The fork deflects at a low point in the terrain. The shifts forward and the pedelec loses some deflection is quickly used up, the rider's weight momentum. Figure 243: Excessively soft suspension in the suspension fork on hilly terrain Solution Figure 244: Changing compression adjuster to a harder setting...
  • Page 215: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.1.8.4 Excessively hard damping on bumps When the bike hits a bump, the fork deflects too The headset and handlebars are deflected slowly and the wheel lifts up from the bump. upwards significantly, which can impair control. Traction decreases when the wheel no longer touches the ground.
  • Page 216: Rear Frame Damper

    Troubleshooting, fault clearance and repair 9.1.9 Rear frame damper 9.1.9.1 Rebound too fast The rear frame damper rebounds too quickly, Saddle and handlebars are deflected upwards producing a “pogo stick” effect or causing the bike when the wheel bounces back from the ground. to bounce after the wheel hits a bump and lands The rider's body weight may be shifted upwards on the ground again.
  • Page 217: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.1.9.2 Rebounding too slowly The rear frame damper does not rebound quickly The rear frame damper remains in a deflected enough after a bump has been compensated and state after contact with the first bump. When the is not in the required initial position when the rear wheel hits the second bump, the saddle wheel hits the next bump.
  • Page 218: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.1.9.3 Suspension too soft on inclines The rear frame damper deflects deeply through the rider's weight shifts forward and the bicycle the deflection range Deflection is quickly used up, loses some momentum. Figure 251: Excessively soft suspension in the rear frame damper on hilly terrain Solution Figure 252: Suntour compression adjuster (1) on the rear frame damper...
  • Page 219: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.1.9.4 Excessively hard damping on bumps When the bike hits a bump, the damper deflects Saddle and rider are deflected upwards and too slowly and the rear wheel lifts up from the forwards, the rear wheel loses contact with the bump.
  • Page 220: Rockshox Rear Frame Damper

    Troubleshooting, fault clearance and repair 9.1.10 RockShox rear frame damper 9.1.10.1 Rebound too fast The rear frame damper rebounds too quickly, Saddle and handlebars are deflected upwards producing a “pogo stick” effect or causing the bike when the wheel bounces back from the ground. to bounce after the wheel hits a bump and lands The rider's body weight may be shifted upwards on the ground again.
  • Page 221: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.1.10.2 Rebounding too slowly The rear frame damper does not rebound quickly The rear frame damper remains in a deflected enough after a bump has been compensated and state after contact with the first bump. When the is not in the required initial position when the rear wheel hits the second bump, the saddle wheel hits the next bump.
  • Page 222: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.1.10.3 Suspension too soft on inclines The rear frame damper deflects deeply through the rider's weight shifts forward and the pedelec the deflection range. Deflection is quickly used up, loses some momentum. Figure 259: Excessively soft suspension in the rear frame damper on hilly terrain Solution Figure 260: Position and shape of the compression adjuster (blue) depends on the model ...
  • Page 223: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.1.10.4 Excessively hard damping on bumps When the bike hits a bump, the damper deflects Saddle and rider are deflected upwards and too slowly and the rear wheel lifts up from the forwards, the rear wheel loses contact with the bump.
  • Page 224: Repair

    Troubleshooting, fault clearance and repair Repair Special expertise and tools are required for many 9.2.4 Checking tyre clearance repairs. For this reason, repairs may only be The tyre needs to be checked each time a carried out at a specialist dealer. These include: suspension fork tyre is changed to another size.
  • Page 225: Replacing Pedelec Components If Lock Function Is Installed

    Troubleshooting, fault clearance and repair 9.2.5 Replacing pedelec components if lock function is installed 9.2.5.1 Replacing a smartphone 1 Install Bosch eBike connect app on the new smartphone. 2 Log on using the same account which was used to activate the lock function. 3 Connect on-board computer with the smartphone while the on-board computer is in use.
  • Page 226: Recycling And Disposal

    Recycling and disposal Recycling and disposal This device is marked according to the recycling saves reserves of raw materials and European Directive 2012/19/EU on ensures that all the regulations for protection of waste electrical and electronic health and the environment are adhered to when equipment –...
  • Page 227 Recycling and disposal Waste type Disposal Dispose of Residual waste Residual waste bin (grey bin) Biodegradable lubricants Residual waste bin (grey bin) Biodegradable oils Biodegradable cleaning cloths daubed in oil Filament lamps, halogen lamps Residual waste bin (grey bin) Hazardous waste Recycling Batteries, rechargeable batteries Return to the battery manufacturer...
  • Page 228: Assembly Report

    Documents 11.1 Assembly report Frame number: Date: Components Description Criteria Measures if rejected Assembly/ Accept- Tests Rejection inspection ance Front wheel Assembly O.K. Loose Adjust quick release Kickstand Check mount fastening Functional check O.K. Loose Retighten screws Tyre pressure too low/ Tyres Tyre pressure check O.K.
  • Page 229 Drive/gear shift Chain/cassette/ Refasten if necessary or replace Check for damage O.K. Damage pinion/chainring as specified in parts list Chain guard/spoke Check for damage O.K. Damage Replace as specified in parts list guard Bottom bracket axle/ Check mount fastening O.K. Loose Retighten screws crank...
  • Page 230: Maintenance Log

    11.2 Maintenance log Diagnosis and documentation of current status Date: Frame number: Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Front wheel 6 months Assembly O.K. Loose Adjust quick release Check mount Kickstand 6 months Functional check O.K.
  • Page 231 Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Brake system Check mount Brake lever 6 months O.K. Loose Retighten screws fastening Top up brake fluid; Depending on time of take Pedelec out of Brake fluid 6 months Check fluid level O.K.
  • Page 232 Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Electric drive Check for damage Functional check O.K. No screen, Restart, test battery, On-board defective new software or new 6 months computer screen display on-board computer; take out of service Drive Check for Functional check O.K.
  • Page 233 Notes MY22B0a - 52_1.0_16.09.2021...
  • Page 234: Parts List

    About these operating instructions 11.3 Parts list 11.3.1 Copperhead EVO 1 750 27.5" 22-18-0016, 22-18-0017 Frame … Aluminium Fork SR SUNTOUR, XCM 32 Boost LOR Coil 15LH CTS Deflection: 120 mm Damper … … Steering headset FSA, no.57 SC …...
  • Page 235 About these operating instructions Charger BOSCH, charger, BPC3400 ...not available # Information not available when document was produced MY22B0a - 52_1.0_16.09.2021...
  • Page 236: Copperhead Evo 2 750 27.5

    Aluminium Fork SR SUNTOUR, XCR 32 Boost LOR Air CTS Deflection: 120 mm Damper … … Steering headset FSA, no.57 SC … Handlebars Bulls, MTB Alloy Aluminium Handles Bulls … Stem MTB-SL with CCS slot Saddle BULLS Sportive Ergo …...
  • Page 237 About these operating instructions Display BOSCH, LED Remote … Charger BOSCH, charger, BPC3400 ...not available # Information not available when document was produced MY22B0a - 52_1.0_16.09.2021...
  • Page 238: Copperhead Evo 2 Street 750 27.5

    … Handlebars STYX, MTB Alloy Aluminium Handles Bulls … Stem MTB-SL with CCS slot Saddle Bulls, Sportive Ergo … Seat post LIMOTEC, A3 suspension dropper, 30.9 mm Saddle clamp Crank bearing Crank length: 165 mm Pedals … WELLGO, C-098DU Rear derailleur...
  • Page 239: Copperhead Evo 2 Xxl 750 27.5

    About these operating instructions 11.3.4 Copperhead EVO 2 XXL 750 27.5" 22-18-5005, 22-18-5006 Frame … Aluminium Fork Bulls, Lytro 34 BRONZE LOR Air CTS Boost Deflection: 120 mm Damper … … Steering headset FSA, no.57 SC … Handlebars ZECURE, MTB Alloy...
  • Page 240: Copperhead Evo 2 Xxl Street 750 27.5

    SR SUNTOUR, XCR 32 Boost Air LOR Deflection: 120 mm Damper … … Steering headset FSA, no.57 SC … Handlebars ZECURE, MTB Alloy Aluminium Handles Bulls … Stem MTB-SL with CCS slot Saddle ZECURE, MTB … Seat post LIMOTEC, A3 suspension dropper, 30.9 mm Saddle clamp...
  • Page 241: Copperhead Evo 3 750 27.5

    Aluminium Fork Lytro 34 LOR Air CTS Boost Deflection: 120 mm Damper … … Steering headset FSA, no. 55 R … Handlebars Bulls, MTB Alloy Aluminium Handles Bulls … Stem MTBi with CCS slot Saddle SELLE ROYAL, Vivo Ergo …...
  • Page 242: Copperhead Evo 3 Street 750 27.5

    About these operating instructions 11.3.7 Copperhead EVO 3 Street 750 27.5" 22-18-5033, 22-18-5034 Frame … Aluminium Fork Bulls, Lytro 34 LOR Air Boost Deflection: 120 mm Damper … … Steering headset FSA, no. 55 R … Handlebars STYX, MTB Alloy...
  • Page 243: Copperhead Evo 3 Xxl 750 27.5

    About these operating instructions 11.3.8 Copperhead EVO 3 XXL 750 27.5" 22-18-5019, 22-18-5020 Frame … Aluminium Fork Bulls, Lytro 34 BRONZE LOR Air CTS Boost Deflection: 120 mm Damper … … Steering headset FSA, no.57 SC … Handlebars ZECURE, MTB Alloy...
  • Page 244 About these operating instructions 11.3.9 Copperhead EVO AM 1 750 22-18-0014 Frame … Aluminium Fork Bulls, Lytro 34 Air Boost LOR DS CTS Deflection: 140 mm Damper SR SUNTOUR, Unair TR LO-R8 Deflection: 44 mm Steering headset FSA, no.57 SC …...
  • Page 245 About these operating instructions 11.3.10 Copperhead EVO AM 2 750 22-18-0013 Frame … Aluminium Fork Bulls, Lytro 34 Air Boost LOR DS CTS Deflection: 140 mm Damper SR SUNTOUR, Unair TR LO-R8-Z11 Deflection: 44 mm Steering headset FSA, no. 55 R …...
  • Page 246 About these operating instructions 11.3.11 Copperhead EVO AM 3 750 22-18-0015 Frame … Aluminium Fork Bulls, Lytro 35 SL Supreme LOR Air DS Boost Deflection: 150 mm Damper SR SUNTOUR, Edge LOR8 … Steering headset FSA, no. 55 R …...
  • Page 247 About these operating instructions Display BOSCH, LED Remote … Charger BOSCH, charger, BPC3400 ...not available # Information not available when document was produced MY22B0a - 52_1.0_16.09.2021...
  • Page 248 SR SUNTOUR, NVX 30 DS HLO Coil Deflection: 100 mm Damper … … Steering headset FSA, no.57 B-1 … Handlebars STYX … Handles Bulls … Stem Aluminium, adjustable Saddle COMODORO … Seat post STYX 10mm offset Saddle clamp Aluminium Crank bearing...
  • Page 249: Evo Cx 29

    Aluminium Fork SR SUNTOUR, XCM DS HLO Coil Deflection: 100 mm Damper … … Steering headset FSA, no.57 B-1 … Handlebars Bulls, MTB Alloy Aluminium Handles STYX … Stem MTB- S with CCS slot Saddle BULLS Sportive Ergo … Seat post STYX …...
  • Page 250: Iconic Evo 1 750 27.5

    SR SUNTOUR, XCM ATB DS HLO Deflection: 100 mm Damper … … Steering headset FSA, no.57 B-1 … Handlebars STYX, MTB Alloy Aluminium Handles Bulls Plastic Stem Aluminium, adjustable Saddle Iconic SUV … Seat post LIMOTEC, A3 suspension dropper, 30.9 mm Saddle clamp Aluminium...
  • Page 251: Iconic Evo 2 750 27.5

    SR SUNTOUR, XCM DS HLO Deflection: 100 mm Damper … … Steering headset FSA, no.57 B-1 … Handlebars STYX, MTB Alloy Aluminium Handles Bulls Plastic Stem Aluminium, adjustable Saddle Iconic SUV … Seat post LIMOTEC, A3 suspension dropper, 30.9 mm Saddle clamp Aluminium...
  • Page 252: Sonic Evo 1 750 29

    About these operating instructions 11.3.16 Sonic EVO 1 750 29" 22-18-3018 Frame … Aluminium Fork Bulls, Lytro 34 LOR 1.8 tapered Deflection: 120 mm Damper … … Steering headset Acros, no.1 1.8 tapered … Handlebars Bulls … Handles Stem BULLS The Frog …...
  • Page 253 About these operating instructions 11.3.17 Sonic EVO AM 1 750 22-18-3014 Frame … Aluminium Fork Bulls, Lytro 34 LOR 1.8 tapered Deflection: 140 mm Damper SR SUNTOUR, Edge Plus R … Steering headset Acros, no.1 1.8 tapered … Handlebars Bulls …...
  • Page 254 About these operating instructions 11.3.18 Sonic EVO AM 2 Carbon 750 22-18-3015 Frame … Carbon Fork Bulls, Lytro 34 LOR 1.8 tapered Deflection: 150 mm Damper SR SUNTOUR, Edge LOR8 … Steering headset Acros, no.1 1.8 tapered … Handlebars Bulls …...
  • Page 255: Sonic Evo Am 3 Carbon

    Damper ROCKSHOX, Deluxe Select+ RT … Steering headset Acros, no.1 1.8 tapered … Handlebars Bulls … Handles Bulls … Stem BULLS S140 … Saddle PROLOGO, Proxim 400 … Seat post LIMOTEC, A1 … Saddle clamp Crank bearing E-Thirteen … Pedals ZECURE, VPE-527 …...
  • Page 256: Sonic Evo Am 4 Carbon

    ROCKSHOX, Deluxe Select+ RT … Steering headset Acros, no.1 1.8 tapered … Handlebars Bulls … Handles Bulls … Stem BULLS S140 … Saddle PROLOGO, Proxim 400 Sport … Seat post LIMOTEC, A1 … Saddle clamp Crank bearing E-Thirteen … Pedals ZECURE, VPE-527 …...
  • Page 257: Sonic Evo Am-I Carbon

    About these operating instructions 11.3.21 Sonic EVO AM-I Carbon 22-18-3019 Frame … Carbon Fork Bulls, Lyrik Ultimate RCT3 1.8 tapered Deflection: 150 mm Damper ROCKSHOX, Deluxe Select+ RT … Steering headset Acros, no.4 1.8 tapered … Handlebars Bulls, carbon stem/bar unit...
  • Page 258: Sonic Evo Tr1 750 29

    About these operating instructions 11.3.22 Sonic EVO TR1 750 29" 22-18-3010 Frame … Aluminium Fork Bulls, Lytro 34 LOR 1.8 tapered Deflection: 120 mm Damper SR SUNTOUR, Edge Plus R … Steering headset Acros, no.1 1.8 tapered … Handlebars Bulls …...
  • Page 259: Sonic Evo Tr3 Carbon 750 29

    Deflection: 130 mm Damper ROCKSHOX, Deluxe Select+ RT … Steering headset Acros, no.1 1.8 tapered … Handlebars Bulls … Handles Stem BULLS The Frog … Saddle PROLOGO, Proxim 400 … Seat post LIMOTEC, A1 … Saddle clamp Crank bearing E-Thirteen …...
  • Page 260: Sonic Evo Tr-I Carbon 750 29

    Deflection: 130 mm Damper ROCKSHOX, Deluxe Select+ RT … Steering headset Acros, no.1 1.8 tapered … Handlebars Bulls … Handles Stem BULLS The Frog … Saddle PROLOGO, Proxim 400 … Seat post LIMOTEC, A1 … Saddle clamp Crank bearing E-Thirteen …...
  • Page 261: Charger Operating Instructions

    Documents 11.4 Charger operating instructions MY22B0a - 52_1.0_16.09.2021...
  • Page 262 Documents 4A Charger MY22B0a - 52_1.0_16.09.2021...
  • Page 263 Documents MY22B0a - 52_1.0_16.09.2021...
  • Page 264 Documents MY22B0a - 52_1.0_16.09.2021...
  • Page 265 Documents MY22B0a - 52_1.0_16.09.2021...
  • Page 266 Documents MY22B0a - 52_1.0_16.09.2021...
  • Page 267 Documents MY22B0a - 52_1.0_16.09.2021...
  • Page 268: Glossary

    Glossary Glossary Bicycle for young adults Disc brake Source: ISO 4210-2: pedelec designed for use on Source: EN 15194:2017: brake in which brake public roads by a young adult whose weight is less pads are used to grip the lateral faces of a thin than 40 kg, with maximum saddle height of disc attached to or incorporated into the wheel 635 mm or more and less than 750 mm (see...
  • Page 269 Glossary Fork steerer Maximum tyre pressure Source: EN 15194:2017: part of a fork that rotates Source: EN 15194:2017: maximum tyre pressure around the steering axis of a pedelec frame head recommended by the tyre or rim manufacturer for tube. It is normally connected to the fork crown or a safe and efficient performance.
  • Page 270 Glossary Placing on the market Shut-off speed Source: Directive 2006/42/EC on Machinery, Source: EN 15194:2017: speed reached, by the 17.05.2006, Making available for the first time in pedelec, at the moment the current has dropped the Community machinery or partly completed to zero or to the no load current value.
  • Page 271: Abbreviations

    Glossary Wheel Source: ISO 4210 - 2: unit or combination of hub, rim and spokes or disc, but excluding tyre assem- bly. Work environment Source: ISO 9000:2015: set of conditions under which work is performed. Year of manufacture Source: ZEG: the year of manufacture is the year in which the pedelec was manufactured.
  • Page 272: Appendix

    22-18-0014 Copperhead EVO AM 1 750 Mountain bike 22-18-0015 Copperhead EVO AM 3 750 Mountain bike 22-18-0016 Copperhead EVO 1 750 27.5" Mountain bike 22-18-0017 Copperhead EVO 1 750 29" Mountain bike 22-18-0018 Copperhead EVO 2 750 27.5", Diamant Mountain bike 22-18-0019 Copperhead EVO 2 750 29", Diamant...
  • Page 273 Appendix Year of manufacture 2021 and year of manufacture 2022, complies with the following applicable EU provisions: • Machinery Directive 2006/42/EC • RoHS Directive 2011/65/EU • Electromagnetic Compatibility Directive 2014/30/EU. The safety objectives in the Low Voltage Directive 2014/35/EU have been met in compliance with Appendix I, No.
  • Page 274: Declaration Of Conformity With Red Directive

    About these operating instructions Declaration of conformity with RED Directive Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the LED Remote radio system type complies with Directive 2014/53/EU. The complete EU declaration of conformity is available online at: https://www.ebike-connect.com/conformity. MY22B0a - 52_1.0_16.09.2021...
  • Page 275: Keyword Index

    Keyword index Keyword index mechanical 41 - registering, 52, 122 Union nut 41 Electrical cable, Air valve, 33 - checking 168 Break in operation, 64 Articulated shaft, - carrying out, 64 Emergency stop system 19 - caring for 158 - preparing, 64 Axle, 33 Button, Fork end, 29, 33...
  • Page 276 Keyword index – servicing, 157 Switching elements, Leather handle, Q-Loc, 33 - cleaning, 153 – servicing, 156 Leather handles, Rear derailleur, 45 - cleaning, 152 Trailer, 125 – servicing, 158 Leather saddle, Transporting, 60 Rear frame damper, - cleaning, 153 Transporting, see Transporta- structure, 34, 37, 38, 114 –...

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