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Problems and their remedies
Power/Control Panel problems
Symptom/Problem Status
The power does not turn on.
The power does not turn off.
A rattling sound is made when
the power is turned on.
"EPSON PP-100N" remains
displayed and the product
does not work when the
power is turned on.
Check/Remedy Procedure
Hold down the power button for a moment.
Is the power plug disconnected from the outlet?
Check if the plug is inserted only halfway or inserted at a slant.
Are you using a power strip or similar device?
Insert the power plug directly into the wall outlet.
Is power being supplied from the outlet?
Insert the power plug for another electronic product to check if power is
being supplied.
Is a job being processed?
The power cannot be turned off while a job is being processed.
The power turns off automatically when the processing of all jobs finishes.
If you hold down the power button for a moment (at least 3 seconds), the
power off process begins immediately. The jobs are cancelled.
Did you just turn on the power?
The power cannot be turned off for about 15 minutes once the power is
turned on.
The power turns off automatically 15 minutes after "Power off Please wait"
appears on the LCD.
If you hold down the power button for a moment (at least 3 seconds), the
power off process begins immediately.
Are the power LED and ERROR LED flashing?
If the power LED and ERROR LED are flashing, hold down the power
button for a moment (at least 3 seconds). If the power still does not turn
off, unplug the power from the outlet. Then, turn on the power again, and
be sure to use the power button to turn off the power. Leaving the power
on can cause drying and clogging of the print head.
Is there a foreign object (such as blue protective tape for
transporting) inside the product?
Press the power button to turn off the power, and then open the disc
cover and check that there are no foreign objects inside.
Repair is required.
Please contact Customer Support.
Troubleshooting
76
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