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Related Manuals for HYOSUNG Hero T
Summary of Contents for HYOSUNG Hero T
- Page 1 HYOSUNG INNOVUE Hero T MONIMAX5100TA Installation Manual V01.00...
- Page 2 As new technology, components, software, and firmware become available, HYOSUNG reserves the right to change specifications without prior notice. HYOSUNG may not market all features, functions, and operations described in this document in all parts of the world. In some instances, photographs are taken from equipment prototypes sold by HYOSUNG in all regions worldwide.
- Page 3 Revision History Revision Date Change Summary Chapters V01.00 2023-08-11 The initial release © 2023 HYOSUNG TNS INC. Installation...
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Page 4: Table Of Contents
System Weight ..................... 16 Security Bolt ......................16 Clearance ......................17 Servicing Area .................18 Minimum Installation .................... 18 Recommended Installation ................... 19 General View ......................20 Site Requirements ..............21 Positioning the ATM ..................... 21 Installation © 2023 HYOSUNG TNS INC. - Page 5 How to Open and Close the Safe ................. 34 Unpacking the Interior .............35 Precautions for Removal ..................35 How to Unpack the Interior ................... 35 Fastening the Security Bolts ...........36 Security Bolt Detail ....................36 How to Secure the Bolts ..................36 © 2023 HYOSUNG TNS INC. Installation...
- Page 6 Connecting Power Cable and LAN Cable .......37 Connecting Power Cable ..................37 Connecting LAN Cable ..................37 Cleaning ..................38 Required Cleaning Items ..................38 How to Clean Exterior ..................38 Installation Checklist ...............39 Appendix A. Problem with the ATM ..............40 Installation © 2023 HYOSUNG TNS INC.
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Page 7: Chapter I. Introduction
• Requirements and responsibilities on the customer and HYOSUNG sides. • Procedural guides on how to install Hero T. • The terms “Hero T, ATM, and Product” are interchangeably used throughout the document. • The term “Customer” represents the owner or buyer of Hero T. -
Page 8: Safety Precautions
• Secure the product in the building structure before any operations. • You may install an optional security container with a secondary lock. However, be alerted that the improper use of the secondary lock feature can decrease the product’s security level. Installation © 2023 HYOSUNG TNS INC. - Page 9 • If the above mentioned abnormalities occur, immediately turn off the power, unplug the equipment, and then contact the service center. • If you ignore these symptoms, the equipment may catch on fire or cause electric shock. © 2023 HYOSUNG TNS INC. Installation...
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Page 10: Chapter Ii. Site Preparation
HYOSUNG TNS is not responsible for any comments, suggestions, or advice from its staff or for failing to give advice. The customer is solely responsible for determining the extent of damage that may result from mishandled site preparation and product installation and should have full insurance coverage. -
Page 11: Customer Actions
1.3 Customer Actions The customer must do or provide the following: • When required by HYOSUNG TNS, provide the HYOSUNG TNS customer service representative with appropriate site drawings that indicate the following: - Product location - Site wiring (power and signal, paths and lengths) - Location of other equipment capable of generating electrical noise, electromagnetic interference, heat, etc. -
Page 12: Product Overview
Hero T 2 Product Overview 2.1 General Description The Hero T—generally referred to as the product throughout this document—is a Through-The- Wall ATM intended for installation inside the wall of a building. Options Category Options Remark VIVOPAY IV Customer Option 2.2 Noise... -
Page 13: Standards Compliance
BS EN 61000-3-3 RoHS EN 62321:2009 CNS 15663 RoHS EN 62321:2009 EAEU TR 037/2016 • RoHS: Restriction of Hazardous Substances Directive • WEEE: Waste Electrical and Electronic Equipment) • REACH: Regulation (EC) No1907/2006(SVHC) Note © 2023 HYOSUNG TNS INC. Installation... -
Page 14: Variant Details
( 1760 mm) Length 39.8 in (1012 mm) Width 27.3 in (694 mm) 3.2 ATM Dimensions Width Length Height 23.6 in 35.9 in 55.4 in Measurement 600 mm 911.8 mm 1406.6 mm Measure: in [mm] Installation © 2023 HYOSUNG TNS INC. -
Page 15: Devices Clock Diagram
3.3 Devices Clock Diagram The Hyosung product places all supported devices/units according to the Americans with Disability Act (ADA) standards. Distance for Voice Guidance Distance from No. 5 Key Clock Face Position Device (3D Distance) (Relative to No. 5 Key) -
Page 16: System Weight
ID Scanner Ass’y Not equipped • Default weight means that Hero T does not have a cassette, and the cassette Full Media has one CST full of money. • The Maximum Weight includes all optional modules the product can offer: a coin dispenser, palm vein, ID scanner, etc. -
Page 17: Clearance
When moving the packaged product, the equipment’s dimensions must not exceed those of the Packaged Product. Similarly, when moving the unpackaged product, the equipment’s dimensions must not exceed those of the Unpackaged Product. © 2023 HYOSUNG TNS INC. Installation... -
Page 18: Servicing Area
Separation Distance 55.9 in 69.7 in 56.1 in 1.2 in Measurement 1418.9 mm 1770.6 mm 1426 mm 30 mm Top View Measure: in [mm] Please check the ‘General View’ part for height information. Note Installation © 2023 HYOSUNG TNS INC. -
Page 19: Recommended Installation
Separation Distance 60.6 in 88.2 in 56.1 in 19.7 in Measurement 1538 mm 2240.6 mm 1426 mm 500 mm Top View Measure: in [mm] Please check the ‘General View’ part for height information. Note © 2023 HYOSUNG TNS INC. Installation... -
Page 20: General View
20.9 in Measurement Wall hole 530 mm 810 mm 1410 mm 530 mm 23.6 in 34.6 in 56.1 in 23.6 in After installation 600 mm 880 mm 1426 mm 600 mm Measure: in [mm] Installation © 2023 HYOSUNG TNS INC. -
Page 21: Site Requirements
Although the Hero T is designed to withstand exposure to rainfall, it should not be placed in locations where it may be subject to water spray, such as splashes from vehicles driving through puddles. -
Page 22: Ambient Lighting
• Relative Humidity: 10 % to 90 % The site must maintain the temperature and humidity levels specified above. Avoid continuous operating at or near the range limits in order to keep the site in the normal range all the time. Installation © 2023 HYOSUNG TNS INC. -
Page 23: Power Requirement
Power Consumption Idle (Min): TBD Transaction (Max): TBD Thermal Output Idle (Min): TBD Transaction (Max): TBD 5.7 Terminal Block A terminal block is a modular, insulated block that secures two or more wires together. © 2023 HYOSUNG TNS INC. Installation... -
Page 24: Required Tools
Spanner To unroll the bolt Lifting trolleys To move the ATM ※The product in the next image is proposed by Hyosung, and different products can be used depending on the local situation. 6.2 For Removing Internal Packaging Image Product Name... -
Page 25: For Drilling A Wall
• Check and operate doors—exterior door and the safe door. • Unpack and clear interior packaging; prepare required tools beforehand. • Fasten the security bolts; prepare the HYOSUNG-provided bolts and washers beforehand. • Clean the product's exterior surface; prepare the cleaning materials beforehand. -
Page 26: Removing External Packaging
2.1 Responsibilities of the Client The installing party is responsible for any damage issues that may occur during transportation and packaging removal. I.e., HYOSUNG is not responsible for issues caused by the installing party during transportation and packaging removal. After unpacking, if you notice damages, report the product as damaged on the carrier’s Bill of... -
Page 27: Packing Check Items Detail Image
Check Shock Watch You must make sure that the centerline is red. Abnormal Shock Watch Normal Shock Watch Check Pallet Chip Block You must check if the Chip Block on the palette is damaged. Chip Block © 2023 HYOSUNG TNS INC. Installation... -
Page 28: How To Remove External Packaging
Read the following carefully. • Firmly close the vault door and lock the door by turning the knob. • Only experienced staff members should move heavy machine. • Do not tilt the ATM when moving. Installation © 2023 HYOSUNG TNS INC. -
Page 29: Positioning
Align the prepared Lift Trolley with the height of the pallet. Since the Hero T is not engaged with the Pallet, carefully and move it onto the Lift Trolley. Move the Lift Trolley and put down the Hero T where you want to install it. -
Page 30: How To Use The Security Bolt Poster
Hero T 3.3 How to Use the Security Bolt Poster Using the “Security Bolt Poster,” provided by Hyosung, drill holes on the floor where the product must be positioned. See the “Security Bolt Poster” below, showing the exact hole positions. -
Page 31: How To Install The Ttw Type Atm
To open the rear door, find the keyhole on the product’s rear door, insert the key, and turn the key clockwise. Then, pull out the receipt printer, and open the right hand side door. © 2023 HYOSUNG TNS INC. Installation... - Page 32 Hero T Remove the collar fixed bolts on the ceiling inside the machine. Pull the collar fixing bracket back. Install the collars. Installation © 2023 HYOSUNG TNS INC.
- Page 33 Fasten the bolts as shown below. Push the collar fixing bracket on the ceiling inside the machine forward and fasten the bolts. © 2023 HYOSUNG TNS INC. Installation...
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Page 34: Checking Door Operations
Lock will signal three (3) times for invalid combination entry. Close the safe door and turn the vault door handle clockwise to close it. If you make more than 4 mistakes, you cannot enter the password for 5 minutes. Installation © 2023 HYOSUNG TNS INC. -
Page 35: Unpacking The Interior
5 Unpacking the Interior 5.1 Precautions for Removal - Ensure that any fixing parts (except for the original fixing BRKT shipped from Hyosung) won’t touch or interfere with internal units. - Be aware that Hyosung won’t be responsible for any problems caused by third-party parts used for fixing the interior while product transitioning. -
Page 36: Fastening The Security Bolts
Cables should enter the product through a hole in the base of the security enclosure. Ensure that distribution boxes and any power and wring conduits won’t protrude above the island’s surface. Bolt positions may vary from machine to machine. Work should be carried out in pairs. Installation © 2023 HYOSUNG TNS INC. -
Page 37: Connecting Power Cable And Lan Cable
Use the product’s AC cable that sources the wall power to the product. Connect the AC power cable to your designated outlet. Power Input The power cable is 177.2 in (4500 mm). 7.2 Connecting LAN Cable Connect the LAN cable to your designated outlet. LAN Cable Input © 2023 HYOSUNG TNS INC. Installation... -
Page 38: Cleaning
• Do not clean the product with a water hose (powered or otherwise). Ensure that water from cleaning activities does not enter the product. • Do not use an abrasive, acid, alkaline, or chlorinated cleaner, nor any cleaning agents: benzene, petrol, acetone, carbon tetrachloride, or paint stripper. Installation © 2023 HYOSUNG TNS INC. -
Page 39: Installation Checklist
□�� Are the security bolts properly fastened? □�� Have you cleaned the exterior surfaces? * If all eight items above confirm that the ATM is ready for operation, please go to the Operation Manual. © 2023 HYOSUNG TNS INC. Installation... -
Page 40: Appendix
• Accessories missing or damaged. All accessories must be fitted to the appropriate functions inside the ATM. • When you write and send it, you should provide information that can confirm which device it is, such as ATM’s Serial Number, Delivery Date, Country, etc. Installation © 2023 HYOSUNG TNS INC. - Page 41 HYOSUNG TNS SuseoBldg., 281, Gwangpyeong-ro, Gangnam-gu, Seoul, Korea 06349...