Page 1 HYOSUNG5T Service Manual V01.00...
Page 2 In this document, a licensed product of HYOSUNG TNS. INC (“HYOSUNG”) is described. Under the terms and conditions of an agreement you have with HYOSUNG, where creation of derivative works, modifications or copies of this HYOSUNG copyrighted documentation is permitted, HYOSUNG’s copyright notice must be included.
Page 3: Table Of Contents
IO Shield (Back panel) ....................... 41 PCB photo .......................... 41 PCB Gerber ........................44 Motherboard Internal Connector PIN Assignment ................47 External Connector Information ......................52 Cable connection ....................... 52 Power Supply ........................53 Specifications ............................53 Service © 2024 Hyosung TNS. All rights reserved.
Page 4 Clean the paper loading sensor ..................90 Clear the jammed paper in the presenter ................91 Troubleshooting and maintenance ....................... 92 Errors and settlement ......................92 Solution for common errors ....................94 Additional Information .......................... 96 Service © 2024 Hyosung TNS. All rights reserved.
Page 5 How to Replace the CRG (Carriage) FFC Cable .............. 160 How to Replace the HS-005 Sensor ................162 How to Replace the HS-005 Senser Cleaning Ruuber ............. 163 How to Replace Throat ..................... 164 Service © 2024 Hyosung TNS. All rights reserved.
Page 6 Standards of Part Replacement ..................183 Inspection Standards ....................... 183 Standard of Maintenance Side ..................183 Cleaning Method ......................183 Sensor &Prism Cleaning ....................184 Roller Cleaning ......................... 198 Required Tools ........................... 199 Service © 2024 Hyosung TNS. All rights reserved.
Page 7: Introduction
About This Document The document is organized into sections covering the following topics: ● Introduction ‐ this section ● Product Specifications ● Maintenance Service © 2024 Hyosung TNS. All rights reserved.
Page 8: Safety Precautions
4. The equipment is to be secured to the building structure before operation 5. A security container shall be permitted to optionally be provided with a secondary lock, but improper use of the secondary lock feature will reduce the security level of the ATM. Service © 2024 Hyosung TNS. All rights reserved.
Page 9 ▪ If the above-mentioned abnormalities occur, immediately turn off the power, unplug the equipment and contact the service center. ▪ If you ignore these symptoms, the equipment may catch on fire or cause electric shock. Service © 2024 Hyosung TNS. All rights reserved.
Page 10: Abbreviations
Elementary Program Encryption PIN Pad Hardware Interface International Standard Organization Journal Printer Liquid Crystal Display Magnetic Card Unit Operation Panel for Customers to Operate OSD board On Screen Display Board Power Supply Service © 2024 Hyosung TNS. All rights reserved.
Page 11 Abbreviations Description Personal Identification Number Panel Control Board Printer (mainly Receipt Printer) Switch Sensor and Indications Unit Service Provider Slip Printer (Receipt Printer) Text Terminal Unit (OPL or SPL) Vacuum Fluorescent Display Service © 2024 Hyosung TNS. All rights reserved.
Page 13: Description Of Product
1280 X 1024 XVGA Brightness 250 cd/m² Customer Display Input Method Touch Screen (P-CAP Type) Privacy Filter Support Guide Light SPR, MCU, CDU White Pin-Pad PC KEY CAP EPP(PCI PCI 5.0 Customer Compliant) Service © 2024 Hyosung TNS. All rights reserved.
Page 14 Inner Diameter 18Φ (SPR60) Outer Diameter Max. 210Φ Paper Roll Capacity Approx. 5,000 Transactions Depends on Format and Paper thickness (114mm/Trans.) Black Mark Paper Support Optional Black Mark Paper Journal Printer E-Journal Service © 2024 Hyosung TNS. All rights reserved.
Page 15 47 ~ 63 Hz NORMAL : 50/60Hz Battery back-up System 1 Transaction Support Safety UL291 Level-1 (Rear Access) Locking device E-Lock E-Lock (CENCON) Safety & Key Lock Common Key Security Alarm Sensor Door Sensor(Safety, Upper) Service © 2024 Hyosung TNS. All rights reserved.
Page 16 SYSTEM Battery Support & Operating Operational 0C ~ 40C / 32℉ ~ 104℉ Environment Temperature Storage -5C ~ 50C / 23℉ ~ 122℉ Operational Operating 25% ~ 86% Humidity Storage 10% ~ 90% Service © 2024 Hyosung TNS. All rights reserved.
Page 26: User Handling Unit
TFT Module from outside. Otherwise the TFT Module may be damaged. 12. Small amount of materials having no flammability grade is used in the LCD module. The LCD Service © 2024 Hyosung TNS. All rights reserved.
Page 27: Display Characteristics
5 ms (Typ., on/off) Nominal Input Voltage VDD +5.0 V Power Consumption 11.15watt (VDD line + LED line) VDD line: PDD (typ), All black pattern at 60Hz=2.7W LED line: PBLU (typ) =8.45W Service © 2024 Hyosung TNS. All rights reserved.
Page 28 Support Color Surface Treatment 16.7M colors (RGB 6-bits + Hi_FRC) Surface Treatment Anti-Glare, 3H Temperature Operating 0 to +50°C Range Storage (Shipping) -20 to + 60°C RoHS Compliance RoHS Compliance TCO Compliance TCO 6.0 Compliance Service © 2024 Hyosung TNS. All rights reserved.
Page 29: Supervisor Operation (Spl)
Please design your display product well to avoid external force applying to module by end-user directly. 12. Small amount of materials having no flammability grade is used in the LCD module. The LCD Service © 2024 Hyosung TNS. All rights reserved.
Page 30: General Specification
235 (H) x 143 (V) x 4.9 (T) (typ.) Electrical Interface LVDS Surface Treatment AG, (3H) Color Gamut Support Color 262K/16.7M colors Temperature Operating ˚C -10 to + 60 Range Storage ˚C -30 to + 70 Service © 2024 Hyosung TNS. All rights reserved.
Page 31: Encryption Pin Pad
Blink when sending data by LED2 GREEN Common for USB/Serial serial communication Blink when operating of LED3 ORANGE Common for USB/Serial firmware is normal Light when DIP Switch 1 is LED4 ORANGE Common for USB/Serial Service © 2024 Hyosung TNS. All rights reserved.
Page 32 Common for USB/Serial USB Communication during ON No. 2 OFF Common for USB/Serial Serial Communication during OFF Power Connector Common for USB/Serial Serial Connector Common for USB/Serial USB Connector Common for USB/Serial Service © 2024 Hyosung TNS. All rights reserved.
Page 33: Rf Reader (Contactless Card Reader)
IC Compliance Warning Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Service © 2024 Hyosung TNS. All rights reserved.
Page 34: Troubleshooting
- Replace the ViVOpay Kiosk IV. Reading Cards/Phones Symptom Possible Cause Remedy First LED is lit, but - Card/fob/phone not - Present card/fob/phone closer to beeper is not audible properly presented. the antenna, and ensure it is Service © 2024 Hyosung TNS. All rights reserved.
Page 35 Possible Cause Remedy No data is received, Faulty or incorrect cable Check that the cable connection is or data is garbled. connections. secure and in the correct port on the Kiosk IV. Service © 2024 Hyosung TNS. All rights reserved.
Page 36 - Check the cable connection. software indicates connected to PC. “Load firmware failed” Firmware loading Bootloader firmware in - contact your local support software indicates device is destroyed. representative to reload “Send Command manufacture firmware. failed” Service © 2024 Hyosung TNS. All rights reserved.
Page 37: Barcode Reader
Enable illumination in low light conditions-In low light conditions, the scanner will turn on illumination LEDautomatically to ensure normal work. Whilein otherlight conditions, the illumination LED willbe turnedoffautomatically. Always on-Illumination LED will be always turned on (Default). Service © 2024 Hyosung TNS. All rights reserved.
Page 38 3. If the calibration is failed in step 2,please repeat the steps 1-2. If it is not succeed after a multiple times of calibration, pleasecontact your local dealer or the manufacturerfor further instruction. Service © 2024 Hyosung TNS. All rights reserved.
Page 39: Control Electronics
3.5mm audio jack: Stereo headphone, Microphone, Line- Jumper LCD Power Select(3.3/5/12V) Update ME jumper cap jumper cap Clear CMOS jumper cap Backlight Power Select(+5V/+12V) jumper cap AT / ATX Power Select jumper Service © 2024 Hyosung TNS. All rights reserved.
Page 40 Operating System WINDOWS 10 IOT ENTERPRISE 2019 LTSC VALUE 64BIT pre-installed Operating: -5°C – +55 °C. Humidity 10% – 90% non-condensing Operating Storage: -10°C – +65 °C. Humidity 10% – 90% non-condensing Environment Service © 2024 Hyosung TNS. All rights reserved.
Page 47: Motherboard Internal Connector Pin Assignment
1-2* Normal Reset CMOS *Default • FP1, FP - Front Panel header Signal name Signal name HDD LED+ Power LED+ HDD LED- Power LED- #Power Switch #RESET No connection Key (No pin) Service © 2024 Hyosung TNS. All rights reserved.
Page 48 Fan speed input from cooling fan Fan control output to cooling fan • SYSFAN– System Fan header Signal name +12V Fan speed input from cooling fan Fan control output to cooling fan Service © 2024 Hyosung TNS. All rights reserved.
Page 49 PWBTIN_N_PWR 6 • COM1 - RS232 Powered Serial Port header Signal name Pin Signal name GND 02 +5V Vcc GND 04 DTR 06 SOUT 08 SIN 10 GND 12 GND 14 +12V Service © 2024 Hyosung TNS. All rights reserved.
Page 50 • CN7, LVDS-PWR – LVDS Power connector Signal Pin Pin Signal name name NC 1 +V3.3S(+3.3V) VSYS(+12V) 3 LVDS_P_S NC 5 +V5S(+5V) *Default(2,4pin) • JP13, BKT-PWR – Backlight power Signal name VSYS(+12V) BKLT_PWR +V5S(+5V) *Default(1,2pin) Service © 2024 Hyosung TNS. All rights reserved.
Page 51 TD1n 17 TD0n GND 19 LVDS_CK1p 21 LVDS_CK0p LVDS_CK1n 23 LVDS_CK0n GND 25 TC1p 27 TC0p TC1n 29 TC0n TB1n 31 TB0p TB1p 33 TB0n TA1n 35 TA0p TA1p 37 TA0n GND 39 Service © 2024 Hyosung TNS. All rights reserved.
Page 53: Power Supply
Insulation During of Test: 1 minute PRI – SEC DC 500V Resistance Insulation res.: ≥10MΩ Mechanical Specification Dimension 240(L)x150(W)x64(H) Color EGI 1.0t Material Drawing No. Weight About 1.0Kg(Product 2.3kg) Model Label UL94-V2 Service © 2024 Hyosung TNS. All rights reserved.
Page 54: Input Specifications
26.5 ~ 27.5 Voltage 21.6 ~ 26.4 4.75 ~ 5.25 Battery (No Load) 2 ~ 31 0 ~ 2 Current 20 rms (Peak 41A, 30ms) (Peak 3A) Method Switching Switching Regulator Battery Service © 2024 Hyosung TNS. All rights reserved.
Page 55: Global Standards
- Yellow LED: A.C input (turn on if A.C input is normal) - Green LED: D.C output (turn on if D.C output is normal) - Red LED: Battery alarm (turn on if battery output is abnormal) Service © 2024 Hyosung TNS. All rights reserved.
Page 56 HYOSUNG5T Power Supply 3. Internal DC Fan - FAN must be fixed to make air flow as description below. 4. Standard Components - Must meet our company’s part de-rating standard Service © 2024 Hyosung TNS. All rights reserved.
Page 57: Receipt Printer
Receipt Printer Introduction Information in this section is subject to change without notice. SNBC & Hyosung reserves the right to improve products as new technology, components, software, and hardware become available. If users need further data about these products, please feel free to contact Hyosung TNS or your local dealer.
Page 59: Summary
- Low-noise thermal printing - High reliability ● Presenter - Paper holding - Paper retraction - Paper ejection Note: The Presenter is a paper accommodation mechanism and locates at the front end of the printer. Service © 2024 Hyosung TNS. All rights reserved.
Page 60 ● Special Function: - Anti-jam - Anti-pull ● Applications - Instruction set compatible with HYOSUNG’s LSPR3 EP standard for SPR60 with USB communication interface; - Instruction set compatible with HYOSUNG’s KSPR1-VEP standard for SPR60 with serial communication interface; - Characters handling: Supports ASCII code for SPR60 with serial communication interface;...
Page 61: Main Technical Specification
Standard character set Barcode Support bitmap to be downloaded to RAM and Fonts Graphics FLASH Graphics Support direct bitmap print Paper type Continuous paper/marked paper Media Paper roll OD Max.220, Min. 24mm Service © 2024 Hyosung TNS. All rights reserved.
Page 62 OJI PD15/PD150R, 25℃ room Print head lifetime Reliability temperature) 1 million cuts (60g recommend paper, paper type is Cutter lifetime OJI FD210, 25℃ room temperature) Operation environment（no power）：0～50°C，20～90%RH（40°C） Environment Operation environment Operation environment（include power）：0～45°C，20～90%RH（40°C） Service © 2024 Hyosung TNS. All rights reserved.
Page 63 ● PRESENTER is a mechanism accommodating paper, and locates at the front of the printer. ● The relationship between the working status of print unit and the environment is shown in the figure: < Relationship between working status of print unit and environment> Service © 2024 Hyosung TNS. All rights reserved.
Page 64: Paper Specification
<Paper roll diagram> Note: The supported paper thickness and paper roll diameter is as followings when there is Presenter module: Paper thickness Min paper roll ID Remarks 55-80 um Ф24 80-100 um Ф31 Service © 2024 Hyosung TNS. All rights reserved.
Page 65 - The reflectivity of marks is less than 15%; The reflectivity of other part of the ticket within mark width along paper feed direction is over 75%.There should not be any characters, graphics as advertisement between marks space Service © 2024 Hyosung TNS. All rights reserved.
Page 68: Structure And Functions
Structure and functions Appearance <SPR60 printer appearance> Button Communication interface (USB or serial interface is optional) Buffer module (optional) Power interface Button for opening and closing the Paper exit Service © 2024 Hyosung TNS. All rights reserved.
Page 70 FEED / CUT button. During paper feeding, the Presenter will start when the paper head enters the Presenter, and the Presenter will stop running when the paper head is held by the Presenter; Service © 2024 Hyosung TNS. All rights reserved.
Page 71 Indicate whether the power is on or not and it is always on when the printer is turned on. Warning: The print head and the motor gives out heat while using, please do not touch it just after operation. Presenter <Appearance of Presenter> Service © 2024 Hyosung TNS. All rights reserved.
Page 72: Installation And Suggestion
There are 4 mark sensors on SPR60 and their positions on the left/right side or thermal/non-thermal side can be adjusted. Detail mounting positions please refer to the following figure: <Mounting positions of mark sensors> Service © 2024 Hyosung TNS. All rights reserved.
Page 73 The position of mark sensor can be continuously adjusted in following steps: 1. Open the top cover of printer, and then remove the lower mark sensor cover as shown in the following figure. <Remove the lower mark sensor cover> Service © 2024 Hyosung TNS. All rights reserved.
Page 74 2. Adjust the lower mark sensor position to align it with the mark on paper as shown in the figure. <Adjust the lower mark sensor position> 3. Install the lower mark sensor cover and close the top cover after adjusting the lower mark sensor in place. Service © 2024 Hyosung TNS. All rights reserved.
Page 75: Connect The Power Adapter
5. Avoid dragging or pulling the cable of AC adapter, otherwise the cable may be damaged or broken, and a fire and electric shocking may be caused accordingly. 6. Avoid placing the power adapter near an overheating device, otherwise the surface of cable may Service © 2024 Hyosung TNS. All rights reserved.
Page 76: Connect Interface Cable
2. Insert one end of serial connecting cable into corresponding socket (only for printer configured with serial interface) as shown in the following figure; 3. The pin definition of serial interface as shown in the following table; Service © 2024 Hyosung TNS. All rights reserved.
Page 77 3. Conversion cable of serial interface must follow both pin definition of printer’s serial interface and PC’s serial interface, end user can use self-made parallel or cross cable as needed; 4. Do not connect or disconnect the serial connecting cable before disconnecting the power supply. Service © 2024 Hyosung TNS. All rights reserved.
Page 78: Install And Load The Paper Roll
Turn on the power, and then place the paper head in the paper feeding path as shown in the figure below: <Paper loading> When the paper sensor detects paper, the platen rollers will start rotation to complete the semi- automatic paper loading. Service © 2024 Hyosung TNS. All rights reserved.
Page 80: Install The Printer
2. The flatness of the surface for fixing the printer should be no more than 0.3mm; 3. Keep the printer far away from water source; 3. Do not place the printer in the place exposed to vibration and impact; 4. Ground the printer safely. Service © 2024 Hyosung TNS. All rights reserved.
Page 81 For example, if the bottom plate thickness is 4mm, then the screw length is≤10mm. Operation space 1. Open the top cover: Press the center of button for opening/closing the top cover as shown in the figure, then the top cover can be opened. Service © 2024 Hyosung TNS. All rights reserved.
Page 82 Receipt Printer Collection Section <Operation space for printer with standard paper holder> 2. Retraction orifice: Used for retracting the tickets that not been taken away the users. <Paper accommodation space inside the Presenter> Service © 2024 Hyosung TNS. All rights reserved.
Page 83: Routine Maintenance
Distribution of SPR60 mark sensors is as following: Right mark sensor on the thermal side Left mark sensor on the thermal side Middle mark sensor on the thermal Mark sensor on the non-thermal side side Service © 2024 Hyosung TNS. All rights reserved.
Page 84 1. Remove the buffer module, rear cover fixing screws and rear cover module in the order and directions shown in the following figure; Caution: Disconnect the mark sensor cables from the main control board after disassembling the modules according to the above method. Service © 2024 Hyosung TNS. All rights reserved.
Page 85 2. Wipe off the dust and stains on the surface of the sensors with soft alcohol cotton cloth (it should be wrung out).Wait for 5-10 minutes until the alcohol evaporates completely, and then install the parts in the reverse sequence. Service © 2024 Hyosung TNS. All rights reserved.
Page 86 2. Wipe off the dust and stains on the surface of the sensor with soft alcohol cotton cloth (it should be wrung out).Wait for 5-10 minutes until the alcohol evaporates completely, and then close the top cover. Service © 2024 Hyosung TNS. All rights reserved.
Page 87 Cleaning steps for the mark sensor on non-thermal side are as following: 1. Open the top cover; 2. Remove the mark sensor cover as shown in the following figure; Service © 2024 Hyosung TNS. All rights reserved.
Page 88: Clean The Print Head And The Platen Roller
Cleaning steps for the print head and the platen roller are as follows: 1. Turn off the printer power. 2. Press the spanner slightly with hand as shown in the following figure to open the top cover; <Print head and platen roller cleaning> Service © 2024 Hyosung TNS. All rights reserved.
Page 89: Clean The Retraction Sensor
2. Refer to the following figure, you can see the retraction sensor at the retraction path of Presenter. Wipe off the dust or stains on the sensor surface with alcohol cotton ball (it should be wrung out); <Retraction sensor cleaning> Service © 2024 Hyosung TNS. All rights reserved.
Page 90: Clean The Paper Loading Sensor
< Print head and platen roller cleaning> 3. Check whether there is wastepaper under the cutter blade and print head. If so, please take it out; 4. When confirming there is no wastepaper, close the top cover; Service © 2024 Hyosung TNS. All rights reserved.
Page 91: Clear The Jammed Paper In The Presenter
1. Press the snap-fit on Pre upper path as shown in the following figure and apply force upwardly to remove the Presenter top cover; <Clean the jammed paper in the Presenter> 2. Take out the jammed paper and install the Pre top cover to the printer. Service © 2024 Hyosung TNS. All rights reserved.
Page 92: Troubleshooting And Maintenance
HYOSUNG5T Receipt Printer Troubleshooting and maintenance If errors occur in the printer, consult the troubleshooting table below. If still can’t settle the trouble, please contact with Hyosung TNS or the distributor. Errors and settlement Error index Error LED Errors Description Print head Temperature of the print head is too high.
Page 93 6. Automatic paper loading status The printer will load paper automatically while turning on the printer, resetting the printer, pressing down the print head, etc. 7. Retraction status Process of paper retraction at the paper exit. Service © 2024 Hyosung TNS. All rights reserved.
Page 94: Solution For Common Errors
Printout is not clear. Print head needs cleaning; Clean the print head; The print darkness is too low; Adjust print darkness (＊); Input voltage is too low. Use the power supply which meets Service © 2024 Hyosung TNS. All rights reserved.
Page 95 Paper jams. Remove jammed paper. <Problems during printing> To adjust print darkness, contact with our distributors or Hyosung TNS. If paper jams in cutter, please remove the jammed paper firstly, and then press CUT button to reset the cutter. Problems during paper output...
Page 96: Additional Information
1 second while turning on the printer. The printer will start to print a self-test page. (Take 203DPI/USB interface model for an example, and the self-test page is shown as follows). Service © 2024 Hyosung TNS. All rights reserved.
Page 99 2. Paper roll holder installation There are 3 installation position between 220mm paper roll holder and SPR60’s mechanism, end user can define the installation position base on the height of the paper exit. Service © 2024 Hyosung TNS. All rights reserved.
Page 100 <Illustration of adjusting the paper near end sensor> The paper near end sensor has 3 positions, and the corresponding paper roll diameters are as following: Position 1: detect φ35mm diameter paper roll; Service © 2024 Hyosung TNS. All rights reserved.
Page 101 The above value are calculated according to 18mm inner diameter and 22mm outer diameter of paper roll core; The above minimum remaining paper amount in the table is theory value, which will have a difference in the actual usage. Service © 2024 Hyosung TNS. All rights reserved.
Page 102: Safety Parts List
5. Be careful not to scratch the surface of print head during the process of disassembling and assembling. <Tools> Cross screw driver, large normal screw driver, nipper pliers, cut pliers. <Auxiliary materials> Lubricating grease, alcohol, absorbent cotton ball. Service © 2024 Hyosung TNS. All rights reserved.
Page 103: Disassembly Of Printer
1) Remove pan head self-tapping screw by cross screwdriver 2) Please do pay attention to the damage of 2. FFC cable； Remarked No.： 1. Pan head self –tapping screw ST2.6×6-F-H; 2. FFC cable ; Service © 2024 Hyosung TNS. All rights reserved.
Page 104 3. PRE pin board； 4. FFC cable； 5. Sensor cable of PRE’s front path <Step 3> 1) Remove 1 by hand； 2) Remove all gears by remove 3； 3) Rmove 2 after remove4； Service © 2024 Hyosung TNS. All rights reserved.
Page 106 2) Remove parts by hand as following sequence remove 3 front path, 2 paper block, 4 Gear, 5 pressing plate of paper block. Remark No.： 1. Pan head self-tapping screw M3×10; 2. Paper block X2; 3. Front path; 4. Gear; 5. Pressing plate of paper block 6. Copper nut。 Service © 2024 Hyosung TNS. All rights reserved.
Page 107 Pull out connection cable of the THP, connection cable of upper black mark sensor, connection cable of keyboard plate in sequence from the socket of the main board. Please refer to “illustration of mainboard plug wire” for assembly. Service © 2024 Hyosung TNS. All rights reserved.
Page 108 TPH from socket of mainboard by hand. Please refer to “illustration of mainboard plug wire” for assembly. 2) Remove main board by hand. Remark No.： 1. Pan head Self-tapping screw ST2.6×6-F-H; 2. Main board. Service © 2024 Hyosung TNS. All rights reserved.
Page 109 HYOSUNG5T Receipt Printer <Step 2> 1) Remove upper cover by hand, please notice the broken of the cover. Remark： 1. Upper cover assembly ; 2. Mechanism assembly; Service © 2024 Hyosung TNS. All rights reserved.
Page 110 2) Remove 4 self-tapping screw by cross screwdriver, then remove 2 wiring cover & 3 upper black mark assembly in sequence. Remark No.： 1. Pan head self-tapping sunk screw; 2. Wiring cover; 3. Upper black mark assembly; 4.st1.7*4 Pan head self-tapping sunk screw; 5. Cover of the sensor. Service © 2024 Hyosung TNS. All rights reserved.
Page 111 2. TPH; 3. Fixing plate cover of the TPH; 4. Fixing plate of the TPH; 5.M3×4 pan head scrw; 6. Floating spring of the TPH; Notice：Do not impact TPH by hard matters. Service © 2024 Hyosung TNS. All rights reserved.
Page 112 <Step 6> 1) Remove 1 pan head self-tapping screw by cross screwdriver. Remove 2 KKSKAC key LED. Remark No.： 1. st2.6*6 pan head self-tapping screw; 2. KKSKAC key LED； 3. Upper cover. Service © 2024 Hyosung TNS. All rights reserved.
Page 113 HYOSUNG5T Receipt Printer <Step 7> 1) Remove screw by cross screwdriver, remove latch hook assembly. Remark No.： 1. M2*5 pan head screw; 2. Latch hook assembly. Service © 2024 Hyosung TNS. All rights reserved.
Page 114 1) Remove sunk screw by cross screwdriver; 2) Remove latch hook, latch hook spring, spanner in sequence. Remark No.： 1. Latch hook; 2. Latch hook spring; 3. Latch hood shaft; 4. Spanner; 5.M2*4 screw. Service © 2024 Hyosung TNS. All rights reserved.
Page 115 Receipt Printer <Step 9> 1) Drawn out stationary blade and grounded plate from upper cover, the draw direction as showed direction. Remark No.: 1. Stationary blade; 2. Grounded plate; 3. Upper cover. Service © 2024 Hyosung TNS. All rights reserved.
Page 116 Please refer to “illustration of mainboard plug wire” for assembly. Remark No.： 1. st2.6*6 pan head self-tapping screw; 2. Bottom cover; 3. Pin board; 4. pan head self-tapping screw. Please refer to “illustration of pin board plug wire” for assembly. Service © 2024 Hyosung TNS. All rights reserved.
Page 117 2) Remove pand head self-tapping screw of 2 by cross screwdriver, remove motor and fixing plate of the motor in sequence. Remark No.: 1. M3×6 combination screw 4 places; 2. Fixing plate of the motor; 3. Stepping motor. Service © 2024 Hyosung TNS. All rights reserved.
Page 118 5 micro switch. Remark No.： 1.Mechanical photoelectric sensor； 2. Fixing base of the sensor; 3. SKSKAB black mark sensor A; 4.Cover of lower black mark sensor; 5. Mircroswitch. Service © 2024 Hyosung TNS. All rights reserved.
Page 119 2) Remove FLK fixing hub of paper inlet (4 places). Remove movable blade from bottom. Remark No.： 1.Movable blade; 2. M2×6 combination screw; 3. Grounded leaf spring; 4. FLK fixing hub of paper inlet; 5. Washer. Service © 2024 Hyosung TNS. All rights reserved.
Page 120: Assembly Of Printer Mechanism
1) Remove split washer of 1 gear by long flat nose pliers, remove shaft sleeve and rubber roller. Remark No.： 1. Split washer; 2. Shaft sleeve; 3. Printing rubber roller. Assembly of printer mechanism Assemble printer mechanism is just following the reversed sequence of above disassembly sequence. Service © 2024 Hyosung TNS. All rights reserved.
Page 121: Replacement And Maintenance Of Main Parts And Components
3) During the process of disassembling, avoid losing the pressure spring of print head. Tools: Nipper pliers, cross screw driver, normal screw driver. Service © 2024 Hyosung TNS. All rights reserved.
Page 122: Replacement And Maintenance Of Platen Roller
The platen roller is a rubber part. During the process of disassembling and maintaining, do not use sharp and hard objects to squeeze and scrape the platen roller. Tools: Nipper pliers, cross screw driver. Service © 2024 Hyosung TNS. All rights reserved.
Page 123: Replacement Of Micro Switch
3. Refer to step 1 in ”Disassembly of upper cover assembly”, take off the paper-in path module; 4. Take off the paper sensor; 5. Cut off the relevant cable tie using cut pliers, and pull out the plug of paper sensor from the socket. Service © 2024 Hyosung TNS. All rights reserved.
Page 124: Replacement Of Cutter
2. Cut off the relevant cable tie using cut pliers, and pull out the plug of cutter from the socket. Caution Avoid dragging the cables while pulling out the cutter cables in case that the connector of cable is broken. Tool: Cross screw driver Service © 2024 Hyosung TNS. All rights reserved.
Page 125: Replacement Of Motor
Tools: Cross screw driver, nipper pliers. Replacement of print motor 1. Take off the print motor; 2. Cut off the relevant cable tie using cut pliers, and pull out the plug of motor from the socket. Service © 2024 Hyosung TNS. All rights reserved.
Page 126: Cash Dispenser (Cdu10)
Separates banknotes one by one from the Separator & Feeder cassette and returns them to MB. A frame where a cassette, SF, and PCBA are Feed & Frame mounted. CDU10 Overview (Based on 4CST) Service © 2024 Hyosung TNS. All rights reserved.
Page 127: Appearance And Dimension
The dimensions of it are as follows: Width 330 mm, Depth 680 mm, and Height 695 mm (based on 4 CST). Top View <Rear View> <Front View> <Side View> CDU10 Unit Appearance Service © 2024 Hyosung TNS. All rights reserved.
Page 128 The following picture shows the diagram of the cassette box. Appearance of CDU10 Cassette Box Retract/Reject Box Appearance The following picture shows the diagram of the retract/reject box. Appearance of CDU10 Reject/Retract Box Service © 2024 Hyosung TNS. All rights reserved.
Page 129: General Specifications
2 Lever / Hall Type Reject Capacity Loading Space : 50.0mm (2.0inch) Capacity of Reject/Retract Retract Capacity Loading Space : 24.0mm (1.0inch) Capacity of Cassette Loading Space : 342.0mm (13.5inch) Cassette Cassettes ID Electronic Cassette Service © 2024 Hyosung TNS. All rights reserved.
Page 130 Option Seal Function Supported Default : About 500 Bills NEAR END Detection (100, 200, 300, 400 Bills : Option) Empty Detection Supported Reverse Prevention of Supported PUSHPLATE Shutter Shutter Built-in main body Service © 2024 Hyosung TNS. All rights reserved.
Page 131 SOL1 Changes the REJECT GATE. Linear Solenoid SOL2 Changes the RJ/RT BOX entry. SOL3 SF12(CST#1) Blocks the ripping force of feed roller. SOL4 SF12(CST#2) SOL5 SF34(CST#3) SOL6 SF34(CST#4) Electromagnetic Parts of CDU10 Service © 2024 Hyosung TNS. All rights reserved.
Page 133 ▪ Determines Skew, Hole, and Half Reject. HS004D,T ▪ Detects the notes Detachable Sensor remaining at the entry of RJ/RT BOX. ▪ Detects jams. HS005D,T Detachable Detects the notes remaining Service © 2024 Hyosung TNS. All rights reserved.
Page 134 ▪ Controls the carriage to slow the speed. HS012 Detects switching of RJ Gate Integral Sensor Solenoid. HS013D,T THROAT ▪ Detects the amount of Detachable notes dispensed when Sensor presented. Service © 2024 Hyosung TNS. All rights reserved.
Page 135 Integral Sensor is open. HS024 SYSTEM Detects the right positions in Cherry-Switch the ATM of the CDU10. HS025 SYSTEM Detects whether the upper Micro-Switch return path cover is open or (Option) close. Service © 2024 Hyosung TNS. All rights reserved.
Page 136 HS103 CST#1 Detects the remaining notes Reflection Type at the cassette box. Sensor HS203 CST#2 HS303 CST#3 HS403 CST#4 HS104 D,T SF12 Detects whether the cassette Detachable box is empty. Sensor (CST#1) Service © 2024 Hyosung TNS. All rights reserved.
Page 137 HYOSUNG5T Cash Dispenser (CDU10) Specification Symbol Location Function Description Voltage Image HS204 D,T SF12 (CST#2) HS304 D,T SF34 (CST#3) HS404 D,T SF34 (CST#4) Service © 2024 Hyosung TNS. All rights reserved.
Page 139: Troubleshooting
When the LED2, of which silk name on the right-bottom of the main PCB is POWER, blinks in green, the status is normal. ※ When the LED2 is turned off, re-connect the power of the main PCBA. Service © 2024 Hyosung TNS. All rights reserved.
Page 140 5. Obtain the log file. (Software Journal file & Trace file) Trace File / - DNW Log File 6. Refer to the error code list to check the occurrence position and take actions. Service © 2024 Hyosung TNS. All rights reserved.
Page 141: Troubleshooting Procedure
2. Measure the voltage of the main PCBA by using the meter in order to check whether the normal voltage is output. 3. Replace the main PCBA. 4. Check the status of the Power Supply LED. If it is abnormal, replace it. Service © 2024 Hyosung TNS. All rights reserved.
Page 142 2. The FPGA LED does not blink on in green when the power of the ATM is turned on. 3. Any abnormal character(s) is(are) displayed on the segments even after resetting the main PCBA. Service © 2024 Hyosung TNS. All rights reserved.
Page 143: The Judgment Criteria For Sensor
Auto dimming Blocking : High HS004 Unblocking : Low HS005 HS013 HS014 HS002A Double Notes HALL HS002B SENSOR HS003A Auto dimming Blocking : High HS003B Unblocking : Low HS009 HALL HS010 SENSOR HS011 Service © 2024 Hyosung TNS. All rights reserved.
Page 144 Auto dimming Blocking : High HS201 Unblocking : Low HS301 HS401 HS102 >3V <2V Blocking : High HS202 Unblocking : Low HS302 HS402 HS103 >3V <2V Near End : Low HS203 HS303 HS403 Service © 2024 Hyosung TNS. All rights reserved.
Page 145 HYOSUNG5T Cash Dispenser (CDU10) Judgment Criteria Labeling High Default Specification HS104 >10V <2V Blocking : High HS204 Unblocking : Low HS304 HS404 Service © 2024 Hyosung TNS. All rights reserved.
Page 146: Replacement Procedure For Field Technician
Carriage FFC Cable HS-005 Sensor HS-005 Sensor Cleaning Rubber Throat Throat SF Module SF Cover Lock Cassette Lock Lever Cassette Cassette Box Reject/Retract Box Feed & Frame CST #1~#4 Cable CDU10 CDU10 Service © 2024 Hyosung TNS. All rights reserved.
Page 147: How To Replace Pcba
1. The PCBA is very vulnerable to static electricity. Be careful not to generate static electricity while handling the PCBA. How to Replace the Main PCBA 1. Remove the hook of the main cover by using the long nose. Service © 2024 Hyosung TNS. All rights reserved.
Page 148 2. Pull off all cables from connectors and arrange them, and then separate the main PCBA. * Make sure that the DIP switch is OFF when re-assembling the main PCBA after replacement. Service © 2024 Hyosung TNS. All rights reserved.
Page 149: How To Replace The Fm Board
1. Remove the hook of the cover by using the long nose. 2. Pull off all cables from connectors and arrange them, and then separate the FM board. * Check the status of the J1 jumper after replacing and re-assembling the FM board. Service © 2024 Hyosung TNS. All rights reserved.
Page 150: How To Replace Unit
1. Wear the protective gear before disassembling the MB module because it may be fallen. Calibrate the CDU10 after replacing the main PCBA. (see the Calibration menu.) Replace the MB Module 1. Remove the Reject/Retract box and cassette #1 from unit. <Lever Type> <Key Type> Service © 2024 Hyosung TNS. All rights reserved.
Page 151 2. Remove the main board cover. 3. Pull off the connectors (J1, JP3, JP4, CN21, CN15, CN25, CN26, CN17, CN27, and CN11) connected to the MB module. 4. Loose two screws (M4x6, A) bound to the FF. Service © 2024 Hyosung TNS. All rights reserved.
Page 152 5. Push the MB module to the arrow ① direction and lift upward to the arrow ② direction to disassemble it. 6. Re-assemble parts in the reverse order of disassembling. Check the groove position of the assembly. Service © 2024 Hyosung TNS. All rights reserved.
Page 153: How To Replace The Carriage
1. Disassemble the screws. 2. Pull out the carriage. 3. Disassemble the carriage after removing the FPC cable board using tweezers. Caution: Make sure that the cable is not separated before fixing it with tape. Service © 2024 Hyosung TNS. All rights reserved.
Page 154 2. Cautions for inspection after reassembly 1) After reassembly, check the horizontal alignment of the carriage. - Align the rib of the carriage with the triangle on the frame as shown in the picture below. Service © 2024 Hyosung TNS. All rights reserved.
Page 156: How To Replace The Rotor & Motor
1. Disassemble the carriage(refer to “How to Replace the Carriage.) and tape the cable as shown in the picture below. 2. Loosen the 3 screws to remove the cover of the rotor. Service © 2024 Hyosung TNS. All rights reserved.
Page 157 HYOSUNG5T Cash Dispenser (CDU10) 3. Remove the cable tie to disconnect the cable connector. Removing cable tie Disconnecting connector Disassembling rotor Service © 2024 Hyosung TNS. All rights reserved.
Page 158 1. Disassemble the rotor(Refer to “How to disassemble to rotor.) 2. Loosen the 3 screws and separate the cables to disassemble the motor. 3. Reassemble parts in the reverse order of disassembling.(Reassemble the motor first.) Service © 2024 Hyosung TNS. All rights reserved.
Page 159: How To Replace The Retract Sol. Assembly
Reject/Retract Box from bottom with the hand pushed the lever (A), and pull out to the end of the cassette. <Lever Type> <Key Type> 2. Separate the solenoid cable to disassemble. To disassemble, release the hook of the frame. Service © 2024 Hyosung TNS. All rights reserved.
Page 160: How To Replace The Crg (Carriage) Ffc Cable
1. Disassemble the carriage first (Refer to “How to Replace the Carriage.) 2. Secure the cable with tape as shown in the picture below. 3. And then loosen the screws to disassemble the rotor. (Refer to “How to disassemble the rotor.) Service © 2024 Hyosung TNS. All rights reserved.
Page 161 5. Remove the electrical insulation tape from the cable PCBA, and disconnect the cable using tweezer to separate the FFC PCBA. 6. Pinch the two hooks shown in the picture below to disassemble the FFC cable Assy. Service © 2024 Hyosung TNS. All rights reserved.
Page 162: How To Replace The Hs-005 Sensor
How to Replace the HS-005 Sensor 1. Loosen the screws in the circles shown in the picture to separate the HS-005((radiance) & irradiance(B)) 2. Open up the bracket to remove the sensor. Service © 2024 Hyosung TNS. All rights reserved.
Page 163: How To Replace The Hs-005 Senser Cleaning Ruuber
How to Replace the HS-005 Senser Cleaning Ruuber 1. Cut the rubber shown in the picture below with wire cutter. 2. Replace with new rubber like the picture below. <new rubber> <position pulled out during replacing> Service © 2024 Hyosung TNS. All rights reserved.
Page 164: How To Replace Throat
2. Pull off the connectors of JP3 and CN17. 3. Loose four screws (M4) on the MB. 4. Separate the THROAT module from the MB. 5. Re-assemble parts in the reverse order of disassembling Service © 2024 Hyosung TNS. All rights reserved.
Page 165: How To Replace Sf Module
(If not, money can run out of the cassette) For example, remove CST1 and CST2 before disassemble SF12. Remove CST3 and CST4 before disassemble SF34. <Lever Type> <Key Type> 2. Remove the main board cover from unit. Service © 2024 Hyosung TNS. All rights reserved.
Page 166 Cash Dispenser (CDU10) 3. Remove the cable connector from the main PCBA. 4. Loose a screw (M4) bound to the FF by using the phillips screwdriver (+). And then disassemble the FF gear. Service © 2024 Hyosung TNS. All rights reserved.
Page 167 5. Loose two screws (M4 Tapping) connected to the FF by using the phillips screwdriver (+). 6. Loose a screw (M3) bound to the FF by using the phillips screwdriver (+). 7. Turn the LOCK LEVER (2ea, yellow) to the direction shown in the figure. Service © 2024 Hyosung TNS. All rights reserved.
Page 168 * Be cautious not to damage the cable. 9. Re-assemble parts in the reverse order of disassembling. * Make sure that the cable cover and cables does not interfere the gear while re-assembling. Service © 2024 Hyosung TNS. All rights reserved.
Page 169: How To Replace The Sf Cover Lock
1. Release the hook with a screwdriver(-) and remove the lock levers on both sides as shown in the picture below. 2. When reassembling, insert it until you hear a click sound. Service © 2024 Hyosung TNS. All rights reserved.
Page 170: How To Replace Cassette Lock Lever
HYOSUNG5T Cash Dispenser (CDU10) How to Replace Cassette Lock Lever 1. Pull out the cassette. 2. Separate the lever cover and the lever by pinching the two hooks(A). Lever Lever cover Service © 2024 Hyosung TNS. All rights reserved.
Page 172: How To Remove Cassette Boxes
2. Wear the protective gear before disassembling the cassette because it may be fallen. Remove A Cassette Box 1. Press down the knob on (A) on the side and pull the handle of the cassette box to remove the box. <Lever Type> <Key Type> Service © 2024 Hyosung TNS. All rights reserved.
Page 173: How To Remove Reject/Retract Box
2. Wear the protective gear before disassembling the cassette because it may be fallen. Remove Reject/Retract Box 1. Press down the knob on (B) on the side and pull the handle of the RJ/RT box to remove the box. <Lever Type> <Key Type> Service © 2024 Hyosung TNS. All rights reserved.
Page 174: How To Replace Feed Frame
* Before disassembling, take a picture of the cable routings and refer to it when reassembling. ❶ ❷ 2. Reassemble parts in the reverse order of disassembling. Note: Refer to the cassette numbers marked on each cable when reassembling. Service © 2024 Hyosung TNS. All rights reserved.
Page 175: Setting
▪ ON: Calculates the deviation using the dispensed notes. ▪ OFF: Calibrates the notes dispensed. Sensor Full On Sets the sensor power status. While running ▪ ON: Do not turn off the power of general optic sensors Service © 2024 Hyosung TNS. All rights reserved.
Page 176 2. For USB download, a command is used. Therefore, it is not related to the Dip switch specifications. 3. Dip Switch Setting for Shipment Dip Switch No. ○ ○ ○ ○ ○ ○ ○ ○ Service © 2024 Hyosung TNS. All rights reserved.
Page 177: Set The Number Of Cassettes
The J1 has serial three pins. For four cassettes, put jumpers to #1 and #2 from the left. For five or six cassettes, put jumpers to #2 and #3 from the left. The red rectangles on the above figure are the jumpers. Service © 2024 Hyosung TNS. All rights reserved.
Page 178: Mechanical Adjustment
The CDU10 communicates with the main PCBA via USB. It receives +24V power from the power supply and supplies power to each electromagnetic part by regulating the power to +5V, +12V, and +24V. Communication Interface Specifications USB communication supports 1.1 full speed. Service © 2024 Hyosung TNS. All rights reserved.
Page 179: Power Interface Specifications
For +24V, the voltage of the power supplied is within ±5% tolerance range. Main PCBA Specifications (Controller Board Specifications) Connector Description Symbol Description Actuators & Sensors SD Slot CN2/3/4 FPGA / ROM Pack Download JTAG Download Reserved Reserved Service © 2024 Hyosung TNS. All rights reserved.
Page 180 CN13/15 +24V CN21 Multiple Bills sensor HS002(A/B) JP7, 6 and ,2 Cassette HS103, HS203, HM13, HM14 Reserved JPD1, 2 Extended FM Board CN18 Unit position sensor HS024 CN19 Unit Cover Sensor HS025 Service © 2024 Hyosung TNS. All rights reserved.
Page 181 HS301, HS302, HS304, HS401, HS402, HS404 Pick-Up Motor at SF34 Solenoids at SF12 SOL5, SOL6 JP1/JP2 3rd and 4th Cassette HS303, HS403, HM15, HM16 Jumper connector 2,3pin Short : 4CST / 1,2pin Short : 5CST Service © 2024 Hyosung TNS. All rights reserved.
Page 182 HYOSUNG5T Cash Dispenser (CDU10) Symbol Description Actuators & Sensors HS501, HS502, HS504 Pick-Up Motor at SF34 Solenoids at SF12 SOL7 HS503, HM17 Service © 2024 Hyosung TNS. All rights reserved.
Page 183: Preventive Maintenance
To prevent errors or faults due to polluted sensors, clean the sensors. The cleaning interval is various according to the pollution degree, position, and function of each part. To evaluate the result, cleaning must be strictly managed and follow the instructions presented in the following table. Service © 2024 Hyosung TNS. All rights reserved.
Page 184: Sensor &Prism Cleaning
- Remove debris and dusts using air blower or cotton swab Location Cycle Remark Sensor/Prism (HS001D/T, HS004D/T, HS005D/T) Remove debris and dusts Sensor/ Prism (HSx02, HS003(A/B)D/T, HSx01D/T, using air blower or cotton HSx04D/T) swab Sensor/Prism (HS007, HS008, HS012, HS022) Service © 2024 Hyosung TNS. All rights reserved.
Page 185 Sensor/Prism (HS015,HS016) ※ M3: per three months M6: per six months Y1: per one year Note: Check whether each sensor successfully operates after cleaning the sensors. HS001D/T 1. Open the upper transport. Service © 2024 Hyosung TNS. All rights reserved.
Page 186 2. After remove debris using air spray, wipe the surface of sensor & prism using cotton Swab. HS004D/T 1. Disassemble the RJ/RT BOX 2. After remove debris using air spray, wipe the surface of sensor & prism using cotton Swab. Service © 2024 Hyosung TNS. All rights reserved.
Page 187 Cash Dispenser (CDU10) HS005D/T 1. After remove debris using air spray while open the carriage, wipe the surface of prism using cotton swab. 2. Move the carriage to upside RJ/RT box from rotor. Service © 2024 Hyosung TNS. All rights reserved.
Page 188 3. After remove debris using air spray, wipe the surface of sensor & prism using cotton Swab. HSx02 ※ “x” means number of cassette 1. Disassemble the cassette from FF module. 2. Remove debris using air Spray Service © 2024 Hyosung TNS. All rights reserved.
Page 189 HYOSUNG5T Cash Dispenser (CDU10) HS003(A/B)D/T, HSx01D/T, HSx04D/T ※ “x” means number of CST Slot. 1. Press the lever and open the SF module. 2. Remove debris using air Spray Service © 2024 Hyosung TNS. All rights reserved.
Page 192 HYOSUNG5T Cash Dispenser (CDU10) HS022 1. Remove debris using air Spray. HS013D/T, HS014D/T 1. Open the shutter rotating the gear to CCW. Open/Close Gear Service © 2024 Hyosung TNS. All rights reserved.
Page 193 Cash Dispenser (CDU10) 2. Open the shutter rotating the gear to clock-wise. CCW : Open 3. After remove debris using air spray, wipe the surface of sensor & prism using cotton Swab. Service © 2024 Hyosung TNS. All rights reserved.
Page 195 1. Open the cassette cover. 2. Disassemble the push-plate from cassette. 3. After remove debris using air spray, wipe the surface of sensor & prism using cotton Swab. 4. Wipe the reflective sheet using gauze. Service © 2024 Hyosung TNS. All rights reserved.
Page 197 HYOSUNG5T Cash Dispenser (CDU10) HS016 1. Disassemble the external cover of rotor loosen 3 screws. 2. To loosen 3 screws to disassemble the other cover. Service © 2024 Hyosung TNS. All rights reserved.
Page 198: Roller Cleaning
Roller Cleaning Cycle Location INT. Remark Feed Clean the alcohols with the soft cloth ROLLER Gap ROLLER Clean the alcohols with the soft cloth Pickup Clean the alcohols with the soft cloth ROLLER Service © 2024 Hyosung TNS. All rights reserved.
Page 199: Required Tools
Follow the more faster 1,000,000 Rollers Rubber bills Solenoid Damping Replace when worn out Sponge Required Tools Tool Name Standard Picture (+) Driver No. 2 (-) Driver 3 mm (0.12inch) Long Nose Service © 2024 Hyosung TNS. All rights reserved.

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