ECO2 Systems SANCO2 GS5-45HPC Owner's Manual page 19

Residential Warranty Policy covering the following Model #'s :
Residential Warranty Policy covering the following Model #'s :
Residential Warranty Policy covering the following Model #'s :
Heat Pump : GS5-45HPC & GS5-45HPC-D
Heat Pump : GS5-45HPC & GS5-45HPC-D
Heat Pump : GS5-45HPC & GS5-45HPC-D
Storage Tanks : ECO-43SSAQB, SAN-43SSAQA, ECO-83SSAQB,
Storage Tanks : ECO-43SSAQB, SAN-43SSAQA, ECO-83SSAQB,
Storage Tanks : ECO-43SSAQB, SAN-43SSAQA, ECO-83SSAQB,
SAN-83SSAQA, ECO-119GLBB, SAN-119GLBK
SAN-83SSAQA, ECO-119GLBB, SAN-119GLBK
SAN-83SSAQA, ECO-119GLBB, SAN-119GLBK
Warranty Conditions as of April 1
Warranty Conditions as of April 1
Warranty Conditions as of April 1
1. Warranty period
1. Warranty period
1. Warranty period
Subject to the Warranty Conditions and Exclusions stated below, the Eco2 Systems LLC Heat Pump
Subject to the Warranty Conditions and Exclusions stated below, the Eco2 Systems LLC Heat Pump
Subject to the Warranty Conditions and Exclusions stated below, the Eco2 Systems LLC Heat Pump
Water Heater System with the corresponding model numbers warranted in Residential / Combi DHW
Water Heater System with the corresponding model numbers warranted in Residential / Combi DHW
Water Heater System with the corresponding model numbers warranted in Residential / Combi DHW
& Heating applications ONLY (For Commercial applications as defined the warranty is covered in a
& Heating applications ONLY (For Commercial applications as defined the warranty is covered in a
& Heating applications ONLY (For Commercial applications as defined the warranty is covered in a
separate document) as follows:
separate document) as follows:
separate document) as follows:
1-1. Residential DHW application ; Heat Pump unit
1-1. Residential DHW application ; Heat Pump unit
1-1. Residential DHW application ; Heat Pump unit
Eco2 Systems LLC warrants all parts & labor on the SANCO₂ Residential system for a period of 3 years
Eco2 Systems LLC warrants all parts & labor on the SANCO₂ Residential system for a period of 3 years
Eco2 Systems LLC warrants all parts & labor on the SANCO₂ Residential system for a period of 3 years
from date of installation and a further 7 years on Parts only excluding shipping costs.
from date of installation and a further 7 years on Parts only excluding shipping costs.
from date of installation and a further 7 years on Parts only excluding shipping costs.
Labor costs are paid per the payment cost schedule published by Eco2 Systems LLC and revised from
Labor costs are paid per the payment cost schedule published by Eco2 Systems LLC and revised from
Labor costs are paid per the payment cost schedule published by Eco2 Systems LLC and revised from
time to time at Eco2 Systems LLC's requirement (Exhibit A).
time to time at Eco2 Systems LLC's requirement (Exhibit A).
time to time at Eco2 Systems LLC's requirement (Exhibit A).
Should at any time during the 10 year Parts warranty any component directly part of the CO₂ refrigerant
Should at any time during the 10 year Parts warranty any component directly part of the CO₂ refrigerant
Should at any time during the 10 year Parts warranty any component directly part of the CO₂ refrigerant
circuit fail, where replacement of that component would require opening of the refrigerant circuit, Eco2
circuit fail, where replacement of that component would require opening of the refrigerant circuit, Eco2
circuit fail, where replacement of that component would require opening of the refrigerant circuit, Eco2
Systems LLC will replace the Heat Pump unit in it's entirety. If this failure occurs in the first 3 years of
Systems LLC will replace the Heat Pump unit in it's entirety. If this failure occurs in the first 3 years of
Systems LLC will replace the Heat Pump unit in it's entirety. If this failure occurs in the first 3 years of
operation, then Labor costs will be paid per Exhibit A.
operation, then Labor costs will be paid per Exhibit A.
operation, then Labor costs will be paid per Exhibit A.
1-2. Residential DHW application ; Tank
1-2. Residential DHW application ; Tank
1-2. Residential DHW application ; Tank
Eco2 Systems LLC warrants that the ECO-43SSAQB, SAN-43SSAQA, ECO-83SSAQB & SAN-83SSAQA tanks
Eco2 Systems LLC warrants that the ECO-43SSAQB, SAN-43SSAQA, ECO-83SSAQB & SAN-83SSAQA tanks
Eco2 Systems LLC warrants that the ECO-43SSAQB, SAN-43SSAQA, ECO-83SSAQB & SAN-83SSAQA tanks
will be free from defects for 10 years at 100% replacement, and for a further 5 years under a pro-rated
will be free from defects for 10 years at 100% replacement, and for a further 5 years under a pro-rated
will be free from defects for 10 years at 100% replacement, and for a further 5 years under a pro-rated
scale, culminating in warranty ending after Fifteen years from date of installation.
scale, culminating in warranty ending after Fifteen years from date of installation.
scale, culminating in warranty ending after Fifteen years from date of installation.
Failure in Year 11:
Failure in Year 11:
Failure in Year 11:
Failure in Year 12:
Failure in Year 12:
Failure in Year 12:
Failure in Year 13:
Failure in Year 13:
Failure in Year 13:
Failure in Year 14:
Failure in Year 14:
Failure in Year 14:
ECO-119GLBB & SAN-119GLBK tanks have a warranty of 10 years only at 100% replacement value.
ECO-119GLBB & SAN-119GLBK tanks have a warranty of 10 years only at 100% replacement value.
ECO-119GLBB & SAN-119GLBK tanks have a warranty of 10 years only at 100% replacement value.
1-3. Combined DHW/Heating application
S A N C O 2 W a r r a n t y P o l i c y 0 1 - 0 1 - 2 0 2 3
S A N C O 2 W a r r a n t y P o l i c y 0 1 - 0 1 - 2 0 2 3
When used in a Combined DHW/Heating System application, the winter design (99%) temperature must
S A N C O 2 W a r r a n t y P o l i c y 0 1 - 0 1 - 2 0 2 3
be above 25˚F and must be with a single heat pump unit serving a heating load of less than 10,000 Btu/h
with the addition of a minimum DHW demand of 20 Gallons per day otherwise a SANCO₂ system will
have the warranty approval denied.
The warranty period is that stated below, which is not the same period as the Residential DHW system.
1-3.1. Combined DHW/Heating application; Heat Pump unit
Eco2 Systems LLC warrants all parts & labor on the SANCO₂ Combi Heat Pump unit for a period of 1 year
2024 to the Original Owner Only
st
2024 to the Original Owner Only
st
2024 to the Original Owner Only
st
80% of replacement value
80% of replacement value
80% of replacement value
60% of replacement value
60% of replacement value
60% of replacement value
40% of replacement value
40% of replacement value
40% of replacement value
20% of replacement value
20% of replacement value
20% of replacement value
SANCO Heat Pump – Owner's Manual
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