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To make a warranty claim, please email support2@curtiscs.com or call 1-800-968-9853.
90 day Warranty
This product is warranted to be free from defects in material and workmanship for a
period of ninety (90) days from the date of original purchase. During this period, your
exclusive remedy is repair or replacement of this product or component found to be
defective, at our option; however, you are responsible for all costs associated with
returning the product to us. If the product or component is no longer available, we will
replace with a similar one of equal or greater value. Prior to a replacement being sent,
the product must be rendered inoperable or returned to us.
This warranty does not cover glass, filters, wear from normal use, use not in conformity
with the printed directions., or damage to the product resulting from accident,
alteration, abuse, or misuse. This warranty extends only to the original consumer
purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is
required to make a warranty claim. This warranty is void if the product is used for other
than single-family household use or subjected to any voltage and waveform other than
as on the specified rating on the label (e.g., 120V~60Hz).
We exclude all claims for special, incidental, and consequential damages caused by
breach of express or implied warranty. All liability is limited to the amount of the purchase
price. Every implied warranty, including any statutory warranty or condition of merchant
ability or fitness for a particular purpose, is disclaimed except to the extent prohibited by
law, in which case such warranty or condition is limited to the duration of this written
warranty. This warranty gives you specific legal rights. You may have other legal rights
that vary depending on where you live. Some states or provinces do not allow limitations
on implied warranties or special, incidental, or consequential damages, so the foregoing
limitations may not apply to you.
For faster service, locate the model, type, and serial numbers on your appliance.
ATTACH YOUR PROOF OF PURCHASE HERE, PROOF OF PURCHASE IS REQUIRED TO
OBTAIN WARRANTY SERVICE.
Please have the following information available when you contact the Support Team:
•
Name, address and telephone number.
•
Model number and serial number.
•
A clear, detailed description of the problem.
•
Proof of purchase including dealer or retailer name, address and date of purchase.
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